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HRM/498 v5
Signature Assignment: Strategic HRM Planning Scenario
HRM/498 v5
Page 2 of 2
Signature Assignment: Strategic HRM Planning
ScenarioScenario
Janet is the newly appointed HR Representative with Global
Plastics, Inc. This organization operates in the United States,
Europe, and Asia and has fared worse than its competitors
during a recent economic downturn. Janet’s predecessor retired
after leading a major reduction in force, causing a significant
exodus of key talent. With revenue, quality, and productivity
down, management set several goals to address the human
resources component of the company’s strategic plan:
· quickly re-invent the Human Resources function
· reposition it as a strategic partner to the business
· improve employee perceptions of her department
· retain top talent and develop a steady but highly-qualified
stream of candidates to fill regular as well as critical positions
In her first month on the job Janet discovered the following
issues:
· The recent departure of several mission-critical employees
disclosed no systematic means of capturing expertise from
employees; when they left, their knowledge left with them.
· HR's participation in the onboarding process of new
employees was limited to having them attend a half-day
orientation session where, between a video and a slide
presentation about the company, they filled out benefits-related,
payroll, ID and other paper forms. The new employees departed
the session with little understanding of the mission and the
respective role they each play in supporting and moving the
mission forward.
· Aside from providing a coordinating function, human
resources had outsourced recruiting to third parties who
presented candidates based on their internet postings and other
sources. No matter the level of the open position, human
resources rarely conducted interviews or assessments before or
after handing over the resumes from the outsourced recruiter to
the appropriate hiring department. Human Resources would get
involved again only when a candidate was selected.
· Training and Development (T&D) had largely been outsourced
to several companies that provided generic on-line courses. The
assessment of these courses added little value to the employee’s
respective position.
· Job titles didn't reflect the work people did, and were used
instead as a framework for budgeting and compensation. Many
employees were doing unique work requiring different
knowledge and skills.
· Job descriptions were inconsistent, long but vague lists
consisting of high level duties, responsibilities, and
qualifications.
· The Performance Employee Evaluation Program didn't align
with anything, was viewed by managers and individual
contributors alike as a burdensome annual chore that interfered
with people's "real jobs."
· Attracting the top talent remains a continual challenge
especially in its overseas operations. The turnover rate remains
20% higher than at Global Plastics US divisions.
· OSHA violations continued to increase over the past 24
months even after the organization committed to reduce the
number of workplace safety incidents.
Copyright ® 2019 by University of Phoenix. All rights reserved.
Copyright ® 2019 by University of Phoenix. All rights reserved.

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HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx

  • 1. HRM/498 v5 Signature Assignment: Strategic HRM Planning Scenario HRM/498 v5 Page 2 of 2 Signature Assignment: Strategic HRM Planning ScenarioScenario Janet is the newly appointed HR Representative with Global Plastics, Inc. This organization operates in the United States, Europe, and Asia and has fared worse than its competitors during a recent economic downturn. Janet’s predecessor retired after leading a major reduction in force, causing a significant exodus of key talent. With revenue, quality, and productivity down, management set several goals to address the human resources component of the company’s strategic plan: · quickly re-invent the Human Resources function · reposition it as a strategic partner to the business · improve employee perceptions of her department · retain top talent and develop a steady but highly-qualified stream of candidates to fill regular as well as critical positions In her first month on the job Janet discovered the following issues: · The recent departure of several mission-critical employees disclosed no systematic means of capturing expertise from employees; when they left, their knowledge left with them. · HR's participation in the onboarding process of new employees was limited to having them attend a half-day orientation session where, between a video and a slide presentation about the company, they filled out benefits-related, payroll, ID and other paper forms. The new employees departed the session with little understanding of the mission and the respective role they each play in supporting and moving the mission forward. · Aside from providing a coordinating function, human
  • 2. resources had outsourced recruiting to third parties who presented candidates based on their internet postings and other sources. No matter the level of the open position, human resources rarely conducted interviews or assessments before or after handing over the resumes from the outsourced recruiter to the appropriate hiring department. Human Resources would get involved again only when a candidate was selected. · Training and Development (T&D) had largely been outsourced to several companies that provided generic on-line courses. The assessment of these courses added little value to the employee’s respective position. · Job titles didn't reflect the work people did, and were used instead as a framework for budgeting and compensation. Many employees were doing unique work requiring different knowledge and skills. · Job descriptions were inconsistent, long but vague lists consisting of high level duties, responsibilities, and qualifications. · The Performance Employee Evaluation Program didn't align with anything, was viewed by managers and individual contributors alike as a burdensome annual chore that interfered with people's "real jobs." · Attracting the top talent remains a continual challenge especially in its overseas operations. The turnover rate remains 20% higher than at Global Plastics US divisions. · OSHA violations continued to increase over the past 24 months even after the organization committed to reduce the number of workplace safety incidents. Copyright ® 2019 by University of Phoenix. All rights reserved. Copyright ® 2019 by University of Phoenix. All rights reserved.