SlideShare a Scribd company logo
1 of 3
American Plastics had fared rather worse than its competitors
had during the economic downturn. With revenue, quality, and
productivity down, management set several goals to reverse the
company's fortune. One area in need of improvement was human
resources and "Janet," the newly appointed HR Director faced a
daunting challenge: to quickly re-invent the Human Resources
function, reposition it a strategic partner to the business, and
improve employee perceptions of her department. Her
predecessor retired after leading a major reduction in force
causing a significant exodus of key talent, some unexpected.
Janet was charged with finding a way to retain top talent and
develop a steady but highly qualified stream of candidates to
fill regular as well as critical positions. The CEO agreed with
her that differentiating the human resources function was
essential for the company's strategic plan to succeed.
In her first two weeks on the job, Janet discovered:
Job descriptions were inconsistent, long but vague lists of high
level "duties and responsibilities" and qualifications
Job titles did not reflect the work people did, used instead as a
framework for budgeting and compensation as many were doing
unique work requiring different knowledge and skills.
Aside from providing a coordinating function, human resources
had outsourced recruiting to third parties who presented
candidates based on their internet postings and other sources.
No matter the level or criticality of the open position, human
resources rarely conducted interviews or assessments before or
after handing over the third party resumes to the hiring
organization and would get involved again only when a
candidate was selected.
HR's participation in the onboarding process of new employees
was limited to having them attend a half-day orientation session
where, between a video and a slide presentation about the
company, they filled out benefits-related, payroll, ID and other
paper forms.
Training and Development (T&D) had largely been outsourced
to several companies that provided generic on-line courses.
The recent departure of several mission-critical employees
disclosed no systematic means of capturing expertise from
employees; when they left, their knowledge left with them.
The Performance Employee Evaluation Program did not align
with anything, was viewed by managers and individual
contributors alike as a burdensome annual chore that interfered
with people's "real jobs."
The management of talent is one of a handful of strategic
services human resources can offer. The decline of traditional
HR functions through automation, self-service, and outsourcing
demands a "culture change" within human resources: adopt a
business focus by an organization still structured largely around
benefits administration, time and attendance reporting, labor
cost processing, and similar transactional operations.
Write
a communications plan not to exceed 1,050 words to support the
strategy of American Plastics.
Justify
why they were important for your strategic HRM planning
process.
Recommend
how to address these considerations.
*****Response must be consistent with New APA guidelines
complete with detailed intro and conclusion, subtitles for each
section, in-text citations, as well as reference page. *****
American Plastics had fared rather worse than its competitors had du.docx

More Related Content

Similar to American Plastics had fared rather worse than its competitors had du.docx

HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docxHRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
pooleavelina
 
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docx
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docxCan Faculty Teach Moral DevelopmentHow can the role of a teac.docx
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docx
hacksoni
 
business-simplification-in-human-resources
business-simplification-in-human-resourcesbusiness-simplification-in-human-resources
business-simplification-in-human-resources
Kyle Ku
 
2014 The Decade of HR032014
2014 The Decade of HR0320142014 The Decade of HR032014
2014 The Decade of HR032014
Dave Forman
 
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdfChapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
eyebolloptics
 
chapter FOUR Right People Designing Recruiting and Staffing Proc.docx
chapter FOUR Right People Designing Recruiting and Staffing Proc.docxchapter FOUR Right People Designing Recruiting and Staffing Proc.docx
chapter FOUR Right People Designing Recruiting and Staffing Proc.docx
christinemaritza
 

Similar to American Plastics had fared rather worse than its competitors had du.docx (20)

HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docxHRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
HRM498 v5Signature Assignment Strategic HRM Planning Scenario.docx
 
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docx
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docxCan Faculty Teach Moral DevelopmentHow can the role of a teac.docx
Can Faculty Teach Moral DevelopmentHow can the role of a teac.docx
 
Outsourcing
Outsourcing Outsourcing
Outsourcing
 
Energy Consulting SDVOSB Human Capital Management
Energy Consulting SDVOSB Human Capital ManagementEnergy Consulting SDVOSB Human Capital Management
Energy Consulting SDVOSB Human Capital Management
 
Energy Consulting SDVOSB Human Capital Management
Energy Consulting SDVOSB Human Capital ManagementEnergy Consulting SDVOSB Human Capital Management
Energy Consulting SDVOSB Human Capital Management
 
Energy Consulting SDVOSB Human Capital Mmanagement
Energy Consulting SDVOSB Human Capital MmanagementEnergy Consulting SDVOSB Human Capital Mmanagement
Energy Consulting SDVOSB Human Capital Mmanagement
 
business-simplification-in-human-resources
business-simplification-in-human-resourcesbusiness-simplification-in-human-resources
business-simplification-in-human-resources
 
Final exam notes - Principals of Management KASBIT
Final exam notes - Principals of Management KASBITFinal exam notes - Principals of Management KASBIT
Final exam notes - Principals of Management KASBIT
 
2014 The Decade of HR032014
2014 The Decade of HR0320142014 The Decade of HR032014
2014 The Decade of HR032014
 
2014_The-Decade-of-HR
2014_The-Decade-of-HR2014_The-Decade-of-HR
2014_The-Decade-of-HR
 
Aligning HR Goals & Corporate Objectives for Greater ROEI
Aligning HR Goals & Corporate Objectives for Greater ROEI Aligning HR Goals & Corporate Objectives for Greater ROEI
Aligning HR Goals & Corporate Objectives for Greater ROEI
 
Strategic Talent Acquisition Report (STAR 2013)
Strategic Talent Acquisition Report (STAR 2013)Strategic Talent Acquisition Report (STAR 2013)
Strategic Talent Acquisition Report (STAR 2013)
 
Upgrading Talent
Upgrading TalentUpgrading Talent
Upgrading Talent
 
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdfChapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
Chapter 2 Supplemental Case Xerox Focuses on HR Xerox is a widely kno.pdf
 
22.pdf
22.pdf22.pdf
22.pdf
 
HR assignment.pptx
HR assignment.pptxHR assignment.pptx
HR assignment.pptx
 
31796 workforce performance
31796 workforce performance31796 workforce performance
31796 workforce performance
 
31796 workforce performance
31796 workforce performance31796 workforce performance
31796 workforce performance
 
Talent Management.pdf
Talent Management.pdfTalent Management.pdf
Talent Management.pdf
 
chapter FOUR Right People Designing Recruiting and Staffing Proc.docx
chapter FOUR Right People Designing Recruiting and Staffing Proc.docxchapter FOUR Right People Designing Recruiting and Staffing Proc.docx
chapter FOUR Right People Designing Recruiting and Staffing Proc.docx
 

More from melvinjrobinson2199

Construction Management Jump StartChapter 5Project Sta.docx
Construction Management Jump StartChapter 5Project Sta.docxConstruction Management Jump StartChapter 5Project Sta.docx
Construction Management Jump StartChapter 5Project Sta.docx
melvinjrobinson2199
 
Create a 1-2-page resource that will describe databases that are.docx
Create a 1-2-page resource that will describe databases that are.docxCreate a 1-2-page resource that will describe databases that are.docx
Create a 1-2-page resource that will describe databases that are.docx
melvinjrobinson2199
 
Create a 1-2 page single-spaced Analysis of Research abstract pu.docx
Create a 1-2 page single-spaced Analysis of Research abstract pu.docxCreate a 1-2 page single-spaced Analysis of Research abstract pu.docx
Create a 1-2 page single-spaced Analysis of Research abstract pu.docx
melvinjrobinson2199
 
Coventry University 385ACC (Part-time) Advanced Study fo.docx
Coventry University 385ACC (Part-time) Advanced Study fo.docxCoventry University 385ACC (Part-time) Advanced Study fo.docx
Coventry University 385ACC (Part-time) Advanced Study fo.docx
melvinjrobinson2199
 
COV-19 -Corona Virus -- What a past week in our country and globally.docx
COV-19 -Corona Virus -- What a past week in our country and globally.docxCOV-19 -Corona Virus -- What a past week in our country and globally.docx
COV-19 -Corona Virus -- What a past week in our country and globally.docx
melvinjrobinson2199
 
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docxCourse ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
melvinjrobinson2199
 
COURSE REFLECTIONJune 11, 2020How has this course helped you.docx
COURSE REFLECTIONJune 11, 2020How has this course helped you.docxCOURSE REFLECTIONJune 11, 2020How has this course helped you.docx
COURSE REFLECTIONJune 11, 2020How has this course helped you.docx
melvinjrobinson2199
 
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docx
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docxCourse Reflection GuidelinesPurposeThe purpose of this assignmen.docx
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docx
melvinjrobinson2199
 
Course Project Layers of Me” My Humanitarian Professional Pro.docx
Course Project Layers of Me” My Humanitarian Professional Pro.docxCourse Project Layers of Me” My Humanitarian Professional Pro.docx
Course Project Layers of Me” My Humanitarian Professional Pro.docx
melvinjrobinson2199
 

More from melvinjrobinson2199 (20)

Constructivism and Self-Directed Learning in Adult learners An.docx
Constructivism and Self-Directed Learning in Adult learners An.docxConstructivism and Self-Directed Learning in Adult learners An.docx
Constructivism and Self-Directed Learning in Adult learners An.docx
 
Construction Management Jump StartChapter 5Project Sta.docx
Construction Management Jump StartChapter 5Project Sta.docxConstruction Management Jump StartChapter 5Project Sta.docx
Construction Management Jump StartChapter 5Project Sta.docx
 
Create a 10- to 12-slide presentation in which you Compare .docx
Create a 10- to 12-slide presentation in which you Compare .docxCreate a 10- to 12-slide presentation in which you Compare .docx
Create a 10- to 12-slide presentation in which you Compare .docx
 
Create a 10-12-slide presentation about the role of scientist-pr.docx
Create a 10-12-slide presentation about the role of scientist-pr.docxCreate a 10-12-slide presentation about the role of scientist-pr.docx
Create a 10-12-slide presentation about the role of scientist-pr.docx
 
Create a 1-page (front and back) information fact sheet on postpartu.docx
Create a 1-page (front and back) information fact sheet on postpartu.docxCreate a 1-page (front and back) information fact sheet on postpartu.docx
Create a 1-page (front and back) information fact sheet on postpartu.docx
 
Create a 1-2-page resource that will describe databases that are.docx
Create a 1-2-page resource that will describe databases that are.docxCreate a 1-2-page resource that will describe databases that are.docx
Create a 1-2-page resource that will describe databases that are.docx
 
Create a 1-2 page single-spaced Analysis of Research abstract pu.docx
Create a 1-2 page single-spaced Analysis of Research abstract pu.docxCreate a 1-2 page single-spaced Analysis of Research abstract pu.docx
Create a 1-2 page single-spaced Analysis of Research abstract pu.docx
 
CoverTitle PageAbstractBody of Paper10-12 pages wor.docx
CoverTitle PageAbstractBody of Paper10-12 pages wor.docxCoverTitle PageAbstractBody of Paper10-12 pages wor.docx
CoverTitle PageAbstractBody of Paper10-12 pages wor.docx
 
Cover LetterA significant part of a registered nurse’s job i.docx
Cover LetterA significant part of a registered nurse’s job i.docxCover LetterA significant part of a registered nurse’s job i.docx
Cover LetterA significant part of a registered nurse’s job i.docx
 
Coventry University 385ACC (Part-time) Advanced Study fo.docx
Coventry University 385ACC (Part-time) Advanced Study fo.docxCoventry University 385ACC (Part-time) Advanced Study fo.docx
Coventry University 385ACC (Part-time) Advanced Study fo.docx
 
COV-19 -Corona Virus -- What a past week in our country and globally.docx
COV-19 -Corona Virus -- What a past week in our country and globally.docxCOV-19 -Corona Virus -- What a past week in our country and globally.docx
COV-19 -Corona Virus -- What a past week in our country and globally.docx
 
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docxCourse ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
Course ScenarioReynolds Tool & DieReynolds Mission Stateme.docx
 
COURSE REFLECTIONJune 11, 2020How has this course helped you.docx
COURSE REFLECTIONJune 11, 2020How has this course helped you.docxCOURSE REFLECTIONJune 11, 2020How has this course helped you.docx
COURSE REFLECTIONJune 11, 2020How has this course helped you.docx
 
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docx
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docxCourse Reflection GuidelinesPurposeThe purpose of this assignmen.docx
Course Reflection GuidelinesPurposeThe purpose of this assignmen.docx
 
Course ProjectExamine the statement of cash flows for the compan.docx
Course ProjectExamine the statement of cash flows for the compan.docxCourse ProjectExamine the statement of cash flows for the compan.docx
Course ProjectExamine the statement of cash flows for the compan.docx
 
Course PHYSICAL SECURITYDiscussion Question – Primary post du.docx
Course PHYSICAL SECURITYDiscussion Question – Primary post du.docxCourse PHYSICAL SECURITYDiscussion Question – Primary post du.docx
Course PHYSICAL SECURITYDiscussion Question – Primary post du.docx
 
Course Project Layers of Me” My Humanitarian Professional Pro.docx
Course Project Layers of Me” My Humanitarian Professional Pro.docxCourse Project Layers of Me” My Humanitarian Professional Pro.docx
Course Project Layers of Me” My Humanitarian Professional Pro.docx
 
Course ObjectivesCLO #1 Assess elements of contemporary le.docx
Course ObjectivesCLO #1 Assess elements of contemporary le.docxCourse ObjectivesCLO #1 Assess elements of contemporary le.docx
Course ObjectivesCLO #1 Assess elements of contemporary le.docx
 
Course Name Intro to big data.Assignment Big data and CO.docx
Course Name Intro to big data.Assignment Big data and CO.docxCourse Name Intro to big data.Assignment Big data and CO.docx
Course Name Intro to big data.Assignment Big data and CO.docx
 
COURSE MGT211Using the Internet, and credible electronic se.docx
COURSE MGT211Using the Internet, and credible electronic se.docxCOURSE MGT211Using the Internet, and credible electronic se.docx
COURSE MGT211Using the Internet, and credible electronic se.docx
 

Recently uploaded

Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdfVishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
ssuserdda66b
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 

Recently uploaded (20)

Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdfVishram Singh - Textbook of Anatomy  Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 

American Plastics had fared rather worse than its competitors had du.docx

  • 1. American Plastics had fared rather worse than its competitors had during the economic downturn. With revenue, quality, and productivity down, management set several goals to reverse the company's fortune. One area in need of improvement was human resources and "Janet," the newly appointed HR Director faced a daunting challenge: to quickly re-invent the Human Resources function, reposition it a strategic partner to the business, and improve employee perceptions of her department. Her predecessor retired after leading a major reduction in force causing a significant exodus of key talent, some unexpected. Janet was charged with finding a way to retain top talent and develop a steady but highly qualified stream of candidates to fill regular as well as critical positions. The CEO agreed with her that differentiating the human resources function was essential for the company's strategic plan to succeed. In her first two weeks on the job, Janet discovered: Job descriptions were inconsistent, long but vague lists of high level "duties and responsibilities" and qualifications Job titles did not reflect the work people did, used instead as a framework for budgeting and compensation as many were doing unique work requiring different knowledge and skills. Aside from providing a coordinating function, human resources had outsourced recruiting to third parties who presented candidates based on their internet postings and other sources. No matter the level or criticality of the open position, human resources rarely conducted interviews or assessments before or after handing over the third party resumes to the hiring organization and would get involved again only when a candidate was selected. HR's participation in the onboarding process of new employees was limited to having them attend a half-day orientation session where, between a video and a slide presentation about the company, they filled out benefits-related, payroll, ID and other
  • 2. paper forms. Training and Development (T&D) had largely been outsourced to several companies that provided generic on-line courses. The recent departure of several mission-critical employees disclosed no systematic means of capturing expertise from employees; when they left, their knowledge left with them. The Performance Employee Evaluation Program did not align with anything, was viewed by managers and individual contributors alike as a burdensome annual chore that interfered with people's "real jobs." The management of talent is one of a handful of strategic services human resources can offer. The decline of traditional HR functions through automation, self-service, and outsourcing demands a "culture change" within human resources: adopt a business focus by an organization still structured largely around benefits administration, time and attendance reporting, labor cost processing, and similar transactional operations. Write a communications plan not to exceed 1,050 words to support the strategy of American Plastics. Justify why they were important for your strategic HRM planning process. Recommend how to address these considerations. *****Response must be consistent with New APA guidelines complete with detailed intro and conclusion, subtitles for each section, in-text citations, as well as reference page. *****