Human resource management functions can be divided into managerial functions and operative functions. The managerial functions include planning, organizing, staffing, directing, and controlling. The operative functions involve procurement, development, compensation, maintenance and motivation, and integration. Procurement deals with activities like recruitment, selection, and placement. Development refers to training programs. Compensation determines pay scales and benefits. Maintenance aims to ensure a safe and healthy work environment. Integration works to align employee and organizational goals through programs like grievance resolution.

1. Human ResouRce management
Function
Presented By : Naveed Khaskheli Institute : Dadabohy (DIHE)
Submitted to : Sir Rameez Mehmmod Program : MBA-Finance
Semester : Spring 2014

2. Functions of HRM
Managerial
Functions
Planning
Organizing
 Staffing
Directing
Controlling
Managerial
Functions
Planning
Organizing
 Staffing
Directing
Controlling
Operative Functions
Procurement
 Development
Compensation
Maintenance &
Motivation
Integration
Operative Functions
Procurement
 Development
Compensation
Maintenance &
Motivation
Integration

3. Planning
• Planning
 Current Assessment
 Meeting Future HR Needs
• Establishing goals and objectives to be achieved
• Developing rules and procedures
• Determining plans and forecasting techniques

4. Organizing
• Organizing
• Establishing departments and divisions
• Delegating authority to the members
• Establishing channels of authority and communication
• Creating a system to coordinate the works of the members

5. Staffing
• Staffing
• Determining the type of people to be hired
• Recruiting prospective employees and selecting the best ones from
them
• Compensating the employees
• Training and developing the employees
• Setting performance standards and evaluating the employees’
performance
• Counselling the employees

6. Directing
• Directing
• Getting work done through subordinates
• Ensuring effective two-way communication for the exchange
of information with the subordinates
• Motivating subordinates to strive for better performance
• Maintaining the group morale

7. Controlling
• Controlling
• Establishment of standard performance
• Measurement of actual performance
• Comparison of actual performance with the standard one to
find the deviation
• Initiation of corrective actions, if there are any deviations

9. Operative Functions
• Staffing is one of the managerial functions. But this function is normally
performed by the HR managers for all the departments of the firm. In
most organizations, the HR department establishes personnel policies
and coordinates the HR functions of all the departments. This function is
also called the operative function or HRM function. It includes, amongst
others, the processes of hiring, training, compensating, appraising and
retaining employees, and attending to their labor relations, health and
safety.

11. Procurement
• Procurement
• Job analysis: It is the process of collecting information relating to the operations and responsibilities
pertaining to a specific job.
• Human resources planning: It is a process of determining and assuring that the organization will
have an adequate number of qualified persons, available at proper times, performing jobs which would
meet their needs and provide satisfaction for the individuals involved.
• Recruitment: It is the process of searching for prospective employees and stimulating them to apply
for jobs in the organization.
• Selection: It is the process of ascertaining qualifications, experience, skill and knowledge of an
applicant with a view to appraising his/her suitability to the job in question.
• Placement: It is the process that ensures a 360º fit, matching the employee’s qualifications,
experience, skills and interest with the job on offer. It is the personnel manager’s responsibility to
position the right candidate at the right level.
• Induction and orientation: Induction and orientation are techniques by which a new employee is
rehabilitated in his new surroundings and introduced to the practices, policies, and people. He must be
acquainted with the principles which define and drive the organization, its mission statement and
values which form its backbone.
• Internal Mobility: The movement of employees from one job to another through transfers and
promotions is called internal mobility.
•

12. • Development t here refers to both employees’ training and
management development. HR managers are responsible for
conducting and supervising training and development program for
employees.
Development

13. Compensation
• Compensation refers to the determination of the pay scale
and other benefits for the employees. Establishing and
maintaining the pay system of an organization is one of the
principal jobs of the HR managers.

14. Direct & Indirect
Compensation

15. Box 1.4 Mobile Working at IBM
One of the ways companies retain their employees is by offering them
flexible work schedules and the option of working from home. A company
that has consistently been appreciated for this benefit is IBM. Some of
IBM's workplace flexibility programs include individualized daily work
schedules, flexible (or compressed) work-weeks, regular part-time,
remote/mobile work options and mobility allowances. Employees are
offered support services so that even if they work from home, they stay
connected. Be it downloading files, checking and replying to mail, or
linking to the electronic library, IBM workers can dial into the IBM
network and get connected. People can opt to work at home in case of
personal emergencies as well. In India, IBM has offered mobile work
options since 2003.

16. Maintenance
• Maintenance Function:
• Activities in HRM related with the maintaining employees’
commitment and loyalty to the organization.
• HRM must ensure that the work environment is safe,
healthy, caring for employees and as per the government
rules and regulations.

17. Box 1.5 HR and the Well-Being of Employees
One of the HR policies really appreciated by employees is that
pertaining to their families’ health and safety. Increasingly, companies
are providing life insurance and accident coverage that will help
reassure their employees and give them a sense of security. Infosys is a
good example. Starting from 2002, it has a tie-up with the Life
Insurance Corporation of India that provides adequate coverage for all
its employees. The coverage levels have substantially risen over the
years, in tune with the overall Infosys social security and employee
benefit initiatives. In 2008, the coverage amount was a record-breaking
Rs. 240,000 million. As Mohandas Pai, the HR head of Infosys, said,
“Infosys believes in providing adequate life, accident and medical
insurance cover to its employees in a holistic measure.”

18. Motivation
External Rewards Internal Rewards
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and growth
• Salary
• Working conditions
• Benefits
• Environment

19. Integration
• Integration: This tries to integrate the goals of an organization with employee
aspirations through various employee-oriented program, like redressing grievances
promptly, instituting proper disciplinary measures, empowering people to decide things
independently, encouraging a participative culture, offering constructive help to trade
unions etc.
• Grievance redressal: A grievance is any factor involving wages, hours or conditions of
employment that is used as a complaint against the employer. Constructive grievance
handling depends first on the manager’s ability to recognize, diagnose and correct the
causes of potential employee dissatisfaction before it converts into a formal grievance.
•
Discipline: It is the force that prompts an individual or a group to observe the rules,
regulations and procedures, which are deemed necessary for the attainment of an
objective.
• Teams and teamwork: Self-managed teams have emerged as the most important formal
groups in today’s organizations. They enhance employee involvement and have the
potential to create positive synergy. By increasing worker interaction, they create
camaraderie among team members.

20. Questions & Comments

21. Thank You