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Principles from How to Win
Friends and Influence People

Dale Carnegie
1888-1955
Become a Friendlier Person
1.
2.
3.
4.
5.

Don’t criticize, condemn or complain
Give honest, sincere appreciation
Arouse in the other person an eager
want
Become genuinely interested in other
people
Smile
Become a Friendlier Person
6.
7.
8.
9.

Remember other person’s name
Be a good listener
Talk in terms of the other person’s
interests
Make the other person feel important
– and do it sincerely
Win People to Your Way of
Thinking
1.
2.
3.
4.
5.

Show respect for the other person’s
opinion. Never say, “you’re wrong”
If you’re wrong, admit it quickly and
emphatically
Begin in a friendly way
Let the other person feel that the idea is
his or hers
Try honestly to see things from the other
person’s point of view
Win People to Your Way of
Thinking
6.
7.
8.
9.

Be sympathetic with the other
person’s ideas and desires
Appeal to the nobler motives
Dramatize your ideas
Throw down a challenge
Be a Leader
1.
2.
3.
4.
5.

Begin with praise and honest
appreciation
Call attention to people’s mistakes
indirectly
Talk about your own mistakes before
criticizing the other person
Ask questions instead of giving direct
orders
Let the other person to save face
Be a Leader
6.
7.
8.
9.

Praise the slightest improvement
Give the other person a fine
reputation to live up to
Use encouragement. Make the fault
seem easy to correct
Make the other person happy
about doing the thing you suggest
Hope you enjoy and find it
useful for you!

Dale Carnegie

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Howto winfriends dale carnegie

  • 1. Principles from How to Win Friends and Influence People Dale Carnegie 1888-1955
  • 2. Become a Friendlier Person 1. 2. 3. 4. 5. Don’t criticize, condemn or complain Give honest, sincere appreciation Arouse in the other person an eager want Become genuinely interested in other people Smile
  • 3. Become a Friendlier Person 6. 7. 8. 9. Remember other person’s name Be a good listener Talk in terms of the other person’s interests Make the other person feel important – and do it sincerely
  • 4. Win People to Your Way of Thinking 1. 2. 3. 4. 5. Show respect for the other person’s opinion. Never say, “you’re wrong” If you’re wrong, admit it quickly and emphatically Begin in a friendly way Let the other person feel that the idea is his or hers Try honestly to see things from the other person’s point of view
  • 5. Win People to Your Way of Thinking 6. 7. 8. 9. Be sympathetic with the other person’s ideas and desires Appeal to the nobler motives Dramatize your ideas Throw down a challenge
  • 6. Be a Leader 1. 2. 3. 4. 5. Begin with praise and honest appreciation Call attention to people’s mistakes indirectly Talk about your own mistakes before criticizing the other person Ask questions instead of giving direct orders Let the other person to save face
  • 7. Be a Leader 6. 7. 8. 9. Praise the slightest improvement Give the other person a fine reputation to live up to Use encouragement. Make the fault seem easy to correct Make the other person happy about doing the thing you suggest
  • 8. Hope you enjoy and find it useful for you! Dale Carnegie