How to-win-friends-and-influence-peopleVedpal Yadav
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People". The book provides principles and techniques for improving relationships and interactions with others at work, home and in social situations. It covers topics such as showing genuine interest in others, remembering names, being a good listener, making others feel important, avoiding arguments, admitting when you're wrong, seeing things from others' perspectives, praising improvements, and changing attitudes without causing offense. The overall message is that treating people with sincerity, empathy and respect is key to positively influencing them.
How To Win Friends And Influence People by Dale CarnegieSameer Mathur
We all face problems maintaining our relationship with friends and family. There are various dynamics to all relations and it can get very complicated if you don't do it right. Dale Carnegie's "How To Win Friends and Influence People" is humbling yet empowering. The book is a guide to 'live life'. For book summary prepared by Prof. Sameer Mathur, click here.
How to win friends and influence peopleSri Kanajan
This document outlines techniques for influencing others and effective leadership. It recommends showing appreciation for others, seeing issues from their perspective, being a good listener, praising people, and indirectly addressing mistakes. Specific tips include using people's names, making them feel important, discussing shared interests, starting with agreement, and focusing on goals rather than arguments. The document also contains quotes emphasizing understanding others, avoiding criticism and contradiction, listening without resisting, and accepting mistakes to build understanding.
This document provides principles and techniques for influencing others successfully in life, including becoming a friendly and likeable person, sharing knowledge to inspire others, making good first impressions, becoming a good conversationalist, winning people over to your way of thinking, and living a happy life. It outlines six ways to make people like you and emphasizes helping others get what they want to achieve one's own goals. The overall message is about developing social skills and positive relationships to find success and fulfillment in life.
The document provides tips for getting the most out of the book by developing a desire to master its principles, reading each chapter twice, applying the suggestions, and reviewing the book monthly. It then lists principles such as not criticizing others, giving honest appreciation, making a good first impression by smiling, remembering the importance of names, being a good listener focused on others' interests, not arguing but getting others to agree, and assuming positive traits in people.
Using the skills from the Dale Carnegie course such as finding out what your audience wants and helping them get it can improve your professional and personal life.
How to win friends and influence peoplelionel_milan
Dale Carnegie was an American author who wrote the iconic self-help book "How to Win Friends and Influence People." Published in 1936, the book became a massive bestseller and has sold over 30 million copies worldwide. The book provides timeless advice on effective communication and positive relationships that remain highly relevant today. Some of Carnegie's key principles included avoiding criticism, making others feel important, appealing to people's interests and motivations, and using tact and diplomacy rather than confrontation. Business magnate Warren Buffett was highly influenced by the book in his early career.
This is a summary of the classic book by Dale Carnegie on persuasive communication, leadership, selling, and opening friendships/relationship. The author got this from the book and seminar of ETIOP on the same subject matter. Many businesses
problemsrelationship are governed by these principles
How to-win-friends-and-influence-peopleVedpal Yadav
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People". The book provides principles and techniques for improving relationships and interactions with others at work, home and in social situations. It covers topics such as showing genuine interest in others, remembering names, being a good listener, making others feel important, avoiding arguments, admitting when you're wrong, seeing things from others' perspectives, praising improvements, and changing attitudes without causing offense. The overall message is that treating people with sincerity, empathy and respect is key to positively influencing them.
How To Win Friends And Influence People by Dale CarnegieSameer Mathur
We all face problems maintaining our relationship with friends and family. There are various dynamics to all relations and it can get very complicated if you don't do it right. Dale Carnegie's "How To Win Friends and Influence People" is humbling yet empowering. The book is a guide to 'live life'. For book summary prepared by Prof. Sameer Mathur, click here.
How to win friends and influence peopleSri Kanajan
This document outlines techniques for influencing others and effective leadership. It recommends showing appreciation for others, seeing issues from their perspective, being a good listener, praising people, and indirectly addressing mistakes. Specific tips include using people's names, making them feel important, discussing shared interests, starting with agreement, and focusing on goals rather than arguments. The document also contains quotes emphasizing understanding others, avoiding criticism and contradiction, listening without resisting, and accepting mistakes to build understanding.
This document provides principles and techniques for influencing others successfully in life, including becoming a friendly and likeable person, sharing knowledge to inspire others, making good first impressions, becoming a good conversationalist, winning people over to your way of thinking, and living a happy life. It outlines six ways to make people like you and emphasizes helping others get what they want to achieve one's own goals. The overall message is about developing social skills and positive relationships to find success and fulfillment in life.
The document provides tips for getting the most out of the book by developing a desire to master its principles, reading each chapter twice, applying the suggestions, and reviewing the book monthly. It then lists principles such as not criticizing others, giving honest appreciation, making a good first impression by smiling, remembering the importance of names, being a good listener focused on others' interests, not arguing but getting others to agree, and assuming positive traits in people.
Using the skills from the Dale Carnegie course such as finding out what your audience wants and helping them get it can improve your professional and personal life.
How to win friends and influence peoplelionel_milan
Dale Carnegie was an American author who wrote the iconic self-help book "How to Win Friends and Influence People." Published in 1936, the book became a massive bestseller and has sold over 30 million copies worldwide. The book provides timeless advice on effective communication and positive relationships that remain highly relevant today. Some of Carnegie's key principles included avoiding criticism, making others feel important, appealing to people's interests and motivations, and using tact and diplomacy rather than confrontation. Business magnate Warren Buffett was highly influenced by the book in his early career.
This is a summary of the classic book by Dale Carnegie on persuasive communication, leadership, selling, and opening friendships/relationship. The author got this from the book and seminar of ETIOP on the same subject matter. Many businesses
problemsrelationship are governed by these principles
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People" by outlining the key principles discussed in each chapter. The principles focus on effective communication techniques like showing genuine interest in others, making people feel important, understanding different perspectives, using praise and encouragement, and appealing to people's motivations to inspire cooperation and change. The overall message is that treating people with sincerity, respect and understanding is the best way to positively influence them.
Dale Carnegie's book "How to Win Friends and Influence People" provides techniques for improving relationships and becoming a better leader. It was first published in 1937 and has since sold over 15 million copies. The book outlines principles for dealing with people such as avoiding criticism, giving sincere appreciation, being genuinely interested in others, being a good listener, and talking about other people's interests. It also provides guidance on how to change people's minds without causing offense and how to be an effective leader through praise and building trust. The book continues to be widely relevant for improving interpersonal skills.
How to Win Friends & Influence People – Part 3 & 4Asad Ali
We've read and summarized the article by Dale Carnegie related to a phenomenal discussion on how to win over people by influencing one ideas to the masses.
This document outlines the key secrets of The One Minute Manager. It begins with an introduction describing the search for an excellent manager. The first secret is one minute goal setting, which involves clearly setting responsibilities and expectations. The second secret is one minute praising, which involves immediately and specifically praising good performance. The third secret is one minute re-directing, which involves re-clarifying goals, describing mistakes, expressing concern, and moving forward to better performance.
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People". It provides tips on how to positively handle people, make people like you, win people to your way of thinking, and be a leader without causing offense. Some key tips include avoiding criticism, giving sincere appreciation, showing genuine interest in others, being a good listener, praising improvements, and letting the other person feel important and that ideas are theirs. The overall message is about using positive techniques to influence others through friendship and understanding their perspectives.
The document provides an overview of the book "How to Win Friends and Influence People" by Dale Carnegie. [1] It summarizes Carnegie's background and the success of the book. [2] It then summarizes the main parts of the book which provide advice on dealing with others, gaining influence, becoming successful, and motivating others. [3] It also briefly discusses Carnegie's course programs which teach techniques from the book like public speaking and learning names.
Presentation on dale carnegie how to win friends and influence peopleSumaiya Jabin
This document summarizes the contents of the book "How To Win Friends And Influence People" by Dale Carnegie. It outlines 6 parts that discuss fundamental techniques for handling people, ways to make people like you and win them over to your way of thinking, how to change people without offense, examples of effective letters, rules for happier home life, and a favorite quote. The document provides an overview of the major topics and strategies covered in the book for positively influencing others.
Presentation on how to win friends & peopleGaurav Patel
The presentation discusses techniques for winning friends and influencing people. It outlines six ways to make people like you such as becoming genuinely interested in others and remembering their names. It also discusses how to create influence by being a good listener, talking about others' interests, and making them feel important. The presentation provides tips for handling people without criticism and for getting them to agree with your perspective. It emphasizes starting conversations positively, seeing things from others' views, and appealing to noble motives.
This document outlines a step-by-step plan to build a network marketing business and earn $1 million per year in less than 8 months. The plan involves sponsoring 2 people initially, then helping those 2 people each sponsor 2 more people, repeating this process to build a team of 30 people on each side. As the team grows, some members will learn to duplicate this process themselves. The millionaire who created this plan repeated sponsoring 30 people 16-18 times over 8 months to build their income and team.
This document outlines 7 laws of network marketing leadership according to Randy Gage based on his 25 years of experience. The laws include leading yourself first, growing your people so they grow the network, leading rather than managing people, developing belief in followers not just the leader, not expecting everyone to lead, nurturing followers' success, and developing new leaders. Gage encourages sharing the information freely and working together as a profession to build a bigger opportunity for all.
This document discusses the importance of leadership development and characteristics of effective leaders. It provides 10 key traits of leaders, including having integrity, energy, courage, commitment to working hard, maintaining enthusiasm, and helping others develop. It emphasizes that leaders must have clear direction and goals, own the direction they are taking their team, develop their own skills continuously, motivate their team, and nurture a spirit of teamwork and growth. Leaders should regularly evaluate and improve their training programs to ensure they are achieving the desired results.
Win Friends & Influence People Real EstateStacey Alcorn
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People" and provides techniques for handling people effectively. It covers making people like you by showing genuine interest in them and remembering their name, encouraging them to talk about themselves by being a good listener, and making them feel important by talking about their interests. It also discusses ways to win people over to your way of thinking by avoiding arguments, respecting others' opinions, admitting when you're wrong, using a friendly approach, getting them to agree with you, and appealing to their nobler motives.
Network 21 a key to your financial success.Bipin Gupta
hey guys...you can get an idea which can change your thoughts, your imagination moreover i can say your life..so friends click on this and have a synopsis of NETWORK 21 a business model / plan on which our AMWAY business is growing...And m sure it will make you enthusiastic to experience it..........
So, read it, feel it and share it....
This 3 page document provides 20 tips for becoming a successful leader in multi-level marketing (MLM). It advises focusing on personal development through education and self-improvement, recruiting new members through effective networking and communication skills, and motivating existing members by setting goals and recognizing achievements.
The document provides guidance on how to properly give constructive feedback to employees. The purpose of feedback should be to improve future performance, not dwell on past mistakes. Feedback works best when it describes specific behaviors, explains the impact on others, and establishes clear expectations for improved future performance. The feedback process involves listening to the employee's perspective, and jointly developing a plan for measuring improved behaviors going forward.
People often tell me that they wish they could be a master network marketing prospector. Anyone can do it. The main requirements are a little time and LOTS of practice! Nonetheless, there are various skills that you can improve that will infinitely guide you on your MLM journey and support you in accomplishing MLM Mastery.
Learn the Basic Art of Multilevel Marketing...
Train your leaders to do the same.
Get them to the master the fundamentals and they will become the superstars of your network.
According to John J. Gabarro and John P. Kotter, managing your boss means “working with your superior to obtain the best possible results for you, your boss, and the company.”
8 tips are outlined to help achieve the best results possible.
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People" by outlining the key principles discussed in each chapter. The principles focus on effective communication techniques like showing genuine interest in others, making people feel important, understanding different perspectives, using praise and encouragement, and appealing to people's motivations to inspire cooperation and change. The overall message is that treating people with sincerity, respect and understanding is the best way to positively influence them.
Dale Carnegie's book "How to Win Friends and Influence People" provides techniques for improving relationships and becoming a better leader. It was first published in 1937 and has since sold over 15 million copies. The book outlines principles for dealing with people such as avoiding criticism, giving sincere appreciation, being genuinely interested in others, being a good listener, and talking about other people's interests. It also provides guidance on how to change people's minds without causing offense and how to be an effective leader through praise and building trust. The book continues to be widely relevant for improving interpersonal skills.
How to Win Friends & Influence People – Part 3 & 4Asad Ali
We've read and summarized the article by Dale Carnegie related to a phenomenal discussion on how to win over people by influencing one ideas to the masses.
This document outlines the key secrets of The One Minute Manager. It begins with an introduction describing the search for an excellent manager. The first secret is one minute goal setting, which involves clearly setting responsibilities and expectations. The second secret is one minute praising, which involves immediately and specifically praising good performance. The third secret is one minute re-directing, which involves re-clarifying goals, describing mistakes, expressing concern, and moving forward to better performance.
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People". It provides tips on how to positively handle people, make people like you, win people to your way of thinking, and be a leader without causing offense. Some key tips include avoiding criticism, giving sincere appreciation, showing genuine interest in others, being a good listener, praising improvements, and letting the other person feel important and that ideas are theirs. The overall message is about using positive techniques to influence others through friendship and understanding their perspectives.
The document provides an overview of the book "How to Win Friends and Influence People" by Dale Carnegie. [1] It summarizes Carnegie's background and the success of the book. [2] It then summarizes the main parts of the book which provide advice on dealing with others, gaining influence, becoming successful, and motivating others. [3] It also briefly discusses Carnegie's course programs which teach techniques from the book like public speaking and learning names.
Presentation on dale carnegie how to win friends and influence peopleSumaiya Jabin
This document summarizes the contents of the book "How To Win Friends And Influence People" by Dale Carnegie. It outlines 6 parts that discuss fundamental techniques for handling people, ways to make people like you and win them over to your way of thinking, how to change people without offense, examples of effective letters, rules for happier home life, and a favorite quote. The document provides an overview of the major topics and strategies covered in the book for positively influencing others.
Presentation on how to win friends & peopleGaurav Patel
The presentation discusses techniques for winning friends and influencing people. It outlines six ways to make people like you such as becoming genuinely interested in others and remembering their names. It also discusses how to create influence by being a good listener, talking about others' interests, and making them feel important. The presentation provides tips for handling people without criticism and for getting them to agree with your perspective. It emphasizes starting conversations positively, seeing things from others' views, and appealing to noble motives.
This document outlines a step-by-step plan to build a network marketing business and earn $1 million per year in less than 8 months. The plan involves sponsoring 2 people initially, then helping those 2 people each sponsor 2 more people, repeating this process to build a team of 30 people on each side. As the team grows, some members will learn to duplicate this process themselves. The millionaire who created this plan repeated sponsoring 30 people 16-18 times over 8 months to build their income and team.
This document outlines 7 laws of network marketing leadership according to Randy Gage based on his 25 years of experience. The laws include leading yourself first, growing your people so they grow the network, leading rather than managing people, developing belief in followers not just the leader, not expecting everyone to lead, nurturing followers' success, and developing new leaders. Gage encourages sharing the information freely and working together as a profession to build a bigger opportunity for all.
This document discusses the importance of leadership development and characteristics of effective leaders. It provides 10 key traits of leaders, including having integrity, energy, courage, commitment to working hard, maintaining enthusiasm, and helping others develop. It emphasizes that leaders must have clear direction and goals, own the direction they are taking their team, develop their own skills continuously, motivate their team, and nurture a spirit of teamwork and growth. Leaders should regularly evaluate and improve their training programs to ensure they are achieving the desired results.
Win Friends & Influence People Real EstateStacey Alcorn
This document summarizes Dale Carnegie's book "How to Win Friends and Influence People" and provides techniques for handling people effectively. It covers making people like you by showing genuine interest in them and remembering their name, encouraging them to talk about themselves by being a good listener, and making them feel important by talking about their interests. It also discusses ways to win people over to your way of thinking by avoiding arguments, respecting others' opinions, admitting when you're wrong, using a friendly approach, getting them to agree with you, and appealing to their nobler motives.
Network 21 a key to your financial success.Bipin Gupta
hey guys...you can get an idea which can change your thoughts, your imagination moreover i can say your life..so friends click on this and have a synopsis of NETWORK 21 a business model / plan on which our AMWAY business is growing...And m sure it will make you enthusiastic to experience it..........
So, read it, feel it and share it....
This 3 page document provides 20 tips for becoming a successful leader in multi-level marketing (MLM). It advises focusing on personal development through education and self-improvement, recruiting new members through effective networking and communication skills, and motivating existing members by setting goals and recognizing achievements.
The document provides guidance on how to properly give constructive feedback to employees. The purpose of feedback should be to improve future performance, not dwell on past mistakes. Feedback works best when it describes specific behaviors, explains the impact on others, and establishes clear expectations for improved future performance. The feedback process involves listening to the employee's perspective, and jointly developing a plan for measuring improved behaviors going forward.
People often tell me that they wish they could be a master network marketing prospector. Anyone can do it. The main requirements are a little time and LOTS of practice! Nonetheless, there are various skills that you can improve that will infinitely guide you on your MLM journey and support you in accomplishing MLM Mastery.
Learn the Basic Art of Multilevel Marketing...
Train your leaders to do the same.
Get them to the master the fundamentals and they will become the superstars of your network.
According to John J. Gabarro and John P. Kotter, managing your boss means “working with your superior to obtain the best possible results for you, your boss, and the company.”
8 tips are outlined to help achieve the best results possible.
The document discusses the importance of accountability and good human relations for employee retention and growth. It provides guidance for managers on how to develop employees, set expectations, provide feedback and address performance issues while maintaining positive relations. Key recommendations include treating employees with respect, understanding their goals and challenges, offering support and training, and giving constructive criticism.
The document discusses a "Servant Leader's Bucket List" presented by Philip Shoults to the Springfield, TN Rotary Club. The bucket list contains 10 behaviors that servant leaders should stop doing in order to better serve and lead others, such as not listening, adding too much value, telling people how smart they are, making excuses, and failing to express regret and gratitude. Making an effort to improve in any of the behaviors requires intentional goal setting and peer accountability. The list is intended to help leaders live the Rotary motto and properly apply the 4-Way Test in all that they do.
This document provides tips for practicing professionalism and etiquette in the workplace. It discusses the importance of:
- Being punctual and keeping appointments
- Shaking hands firmly and making eye contact when greeting others
- Saying "please" and "thank you" in interactions
- Returning phone calls promptly and focusing fully when listening to others
- Maintaining good posture and grooming habits
- Praising subordinates publicly and providing constructive criticism privately
- Avoiding gossip or negative discussions with coworkers
Overall, the document emphasizes displaying confidence, respect, and positivity in professional interactions.
Take Action Developing Your Personal Power In As Little As 30 Days With These...SANDEEPNIVAS1
This document provides 15 steps to develop personal power in as little as 30 days. It recommends maintaining an even temperament, having a sense of humor, smiling, treating others well, remembering names and details about people, being honest, letting others talk, listening, being prepared, being disciplined, having good posture, being compassionate, finding a mentor, associating with positive people, giving to others, and striving daily to improve. Taking small, consistent steps in these areas can lead to significant changes over time and help one become a confident, admired person.
15 principles for an excellent work ethicHpm India
The document outlines 15 principles for an excellent work ethic. Some of the key principles include: always putting the company first and representing it well; avoiding wasting time at work by limiting distractions; maintaining a neat workspace; speaking up to address unacceptable behavior or help colleagues; being accountable for your work rather than blaming others; and avoiding procrastination by breaking large tasks into smaller parts and setting realistic time estimates. Maintaining integrity, respecting others, and avoiding gossip or erratic work are also emphasized as important principles for a strong work ethic.
15 principles for an excellent work ethickunzitegroup
The document outlines 15 principles for an excellent work ethic. It discusses the importance of putting the company first, leading by example from the top down, avoiding wasting time at work through social media or chatting, and not engaging in office gossip. It also emphasizes respecting others and yourself at work, being culturally sensitive, maintaining a neat workspace, speaking independently and for less vocal colleagues, and prioritizing physical and mental health. The document concludes by discussing the importance of integrity, honesty, accountability, consistency in work performance, and avoiding procrastination.
Jane Chen provides three pieces of advice for building a remarkable business and three for leading a remarkable life. For business, she advises to know your purpose, trust your intuition through experimentation, and empower critical teams. For life, she says to do what you're passionate about, focus on being happy, and find beauty in everything.
This is a presentation I made as part of National Entrepreneurship Network's webinar series. Here I talk about exhibiting leadership skills at an individual level as well as creating leadership attitude in teams.
This document contains 14 pieces of advice or "gyan" on various topics related to business and life success. Some of the key points summarized are:
1. Learn from others' experiences and mistakes to save time and pain. Experience, whether successes or failures, is the greatest teacher.
2. Make a profit in business, as money needs to make more money. Find your purpose in life and work tirelessly towards achieving it, even when faced with setbacks.
3. Provide excellent customer service and create a positive experience for customers and employees. Treat team members well through appreciation, support, and guidance.
4. Be different from competitors by offering something unique and continuously improving through innovations.
The document discusses the importance of maintaining a positive attitude in the workplace. It provides tips for building a positive work attitude such as focusing on positive things, avoiding negative people, and regularly assessing one's own attitude. It also discusses how attitude, thinking, and behavior are connected, and offers strategies for changing each one in a positive direction through acceptance of responsibility, control, observation, and choosing helpful responses. Maintaining a positive attitude comes from within and influences one's external environment.
10 Simple ways to make your business more Joyful...and more productiveAmanda Gore
Joy is the new competitive advantage!
Success in business is always about feelings – the the way we feel about a product, organization or person influences how we behave and informs our decisions about how we spend, or who we conduct business with. When compared with industry competitors at the company level, organizations with more than four engaged employees for every one
actively disengaged employee saw 2.6 times more growth in earnings per share than those with less engaged workers.
Create a work environment that is fear free and joy filled - especially if you are a leader. Fear inhibits performance, creativity and blocks the ability to experience joy at work.
Positive attitudes in the workplace have many benefits, including improved communications, better teamwork, increased morale and higher productivity. Maintaining a positive attitude can be challenging, but volunteering, showing appreciation for coworkers, avoiding negativity, and recharging yourself can help create a positive environment. One person with a positive attitude can influence others and make a difference in the overall workplace culture.
The document discusses motivation and how to sustain it. It provides tips for setting priorities and goals, cultivating a growth mindset, creating good habits, focusing on intrinsic motivation rather than extrinsic rewards, developing confidence and a sense of purpose, and improving one's work environment and organizational culture. The key messages are that motivation comes from within, priorities should focus on health and relationships above other goals, and both individual and collective efforts are needed to maintain a supportive work environment.
The document discusses four key factors for success: goals, desire, talent, and perseverance. It emphasizes that goals must be clear, concise, and have firm deadlines. Desire comes from within and motivates constant effort. Talent requires specializing in your area of expertise. Perseverance means never giving up and being willing to pay the price for success through positive thinking, actions, and surrounding yourself with supportive people.
Over two hundred years of collective experience has gone into this document. Those who contributed are not only talented individuals with a wealth of knowledge, but also compassionate professionals who remember what it's like to be a student. They've all taken time out of their already overtaxed schedules to share a lesson based on their own personal experience.
Everyone was asked one simple question: What makes a good advertising intern?
Despite being so open-ended, the question yielded many common themes. Passion for the business, a positive attitude and an amazing work ethic were mentioned a number of times. Enthusiasm was also highlighted often, as was - hmm - proper hygiene. Each and every contributor was brutally honest and candid. Anyone who reads this revealing document owes them a huge debt of gratitude.
This document provides 7 essential strategies for making work more fulfilling: 1) Find a job that aligns with your life's purpose and allows you to use your talents; 2) Do the work you were hired to do and avoid distractions; 3) Be a pleasant team player who helps others; 4) Underpromise and overdeliver on your responsibilities; 5) Focus on finding solutions rather than faults; 6) Be punctual and reliable; 7) Create a work environment that motivates you to give your best efforts. Implementing these simple steps can improve your attitude and the work situation for yourself and colleagues.
Similar to How to win friends and influence people (20)
1. How to Win Friends and
Influence People
SUBMITTED BY
NIRAJ MALPANI
2. CONTENT
Introduction
Fundamental Techniques in Handling People.
Ways to make people like you.
How to win people to your way of thinking.
Be a Leader: How to Change People Without
Giving Offense or Arousing Resentment.
3. Some principles
from this book
that can change
your life in work,
home , street , &
help you start a
new life with
ability to solve
most of your
problems .
INTRODUCTION
4. PART ONE
Fundamental Techniques in
Handling People
1
IF YOU WANT TO
GATHER
HONEY, DON’T KICK
OVER THE
BEEHIVE .
SO
DON’T CRITICIZE, CONDEMN OR COMPLAIN
5. 2
The big secret of
dealing with people is
giving honest and
sincere appreciation
“The desire to be important.” — that is a thing that makes us human.
The desire to leave something important after death, the desire to be
important for somebody, to contribute to our life something significant,
considerable.
So conclusion is that every person need appreciation.
6. “HE WHO CAN DO THIS
HAS THE WHOLE WORLD
WITH HIM.HE WHO
CANNOT WALKS A
LONELY WAY”
3
ALWAYS TO
AROUSE IN
THE OTHER
PERSON AN
EAGER WANT.
>>When we can combine our desires with their wants, they
become eager to work with us and we can mutually achieve our
objectives.
7. PART TWO
Ways to Make People Like You
1
DO THIS AND YOU’LL BE
WELCOME
ANYWHERE.
BECOME GENUINELY
INTERESTED IN
OTHER PEOPLE.
The first secret to getting people to like you
is to find out just what makes them tick.
When the opposing party is given the
opportunity to talk about themselves,
they are more likely to like you.
8. 2
A SIMPLE WAY TO MAKE A
GOOD
FIRST IMPRESSION
ALWAYS SMILE
THIS? THAT?
Which persson would you approach?
9. 3
IF YOU DON’T DO THIS, YOU
ARE
HEADED FOR TROUBLE
REMEMBER THAT A
PERSON’S NAME IS
TO THAT PERSON
THE SWEETEST AND
MOST IMPORTANT
SOUND IN ANY
LANGUAGE.
NAME to him (or her), the sweetest and most important sound in any language.
11. PART THREE
How to Win People to Your
Way of Thinking
1
YOU CAN’T WIN AN
ARGUMENT
THE ONLY WAY
TO GET THE BEST
OF AN
ARGUMENT
IS TO AVOID IT.
Sometimes you just have to bite your
lip,even if the someone is wrong.
12. 2
A SURE WAY OF MAKING
ENEMIES
-AND HOW TO AVOID IT
The best products come from
strong collaboration.
The best ideas come from trying
and failing.
SHOW RESPECT
FOR THE OTHER
PERSON’S
OPINIONS.
NEVER SAY,
“YOU’RE
WRONG.”
13. 3
IF YOU’RE WRONG, MAKE SURE TO DO THIS
IF YOU ARE
WRONG, ADMIT IT
QUICKLY AND
EMPHATICALLY.
We all hate being wrong . But when we
can admit it, it shows the other person
we have accepted our faults.
They in-turn may have more respect for
us.
14. 4
THE SECRET OF
SOCRATES
BEGIN IN A FRIENDLY WAY.
&
GET THE OTHER
PERSON SAYING
“YES, YES”
IMMEDIATELY.
>>Talk about everything you agree on. You
won’t get someone to stay and listen by
disagreement . The first “No” is the onset
of deep rejection, and a lost friend or sale.
15. 5
HOW TO GET
COOPERATION
LET THE OTHER
PERSON FEEL THAT
THE IDEA IS HIS
OR HERS.&
TRY HONESTLY TO
SEE THINGS FROM
THE OTHER
PERSON’S POINT OF
VIEW.
>>Do you want the credit
or to get things done.
>>Forget walking a mile in
their shoes, just imagine
for a second how things
might look to the person
across from you.
16. 6
WHAT EVERYBODY
WANTS
BE SYMPATHETIC
WITH THE OTHER
PERSON’S IDEAS
AND DESIRES.
>>Remember when someone
mistreated your ideas and desires…
how did that feel.
>>Everyone’s opinion matters. In an
organization, the customer’s, the
employee’s, everyone.
17. 7
THE MOVIES DO IT. TV
DOES IT.
WHY DON’T YOU DO IT?
DRAMATIZE
YOUR IDEAS.
>>People like proof . Show them why
your product/service is better
than your competitors.
>>Be a great leader, not a Bosshole.
>>We all love a good story…do you tell good
stories
18. 8
WHEN NOTHING
ELSE WORKS,
TRY THIS
>>What did you do the last time
somebody told you it couldn’t be done?
>>There is nothing wrong with sales challenges,
or bonus incentives - Just as long as they are healthy,
reachable, and don’t cause office drama.
THROW DOWN
A CHALLENGE.
19. PART FOUR
Be a Leader: How to Change
People Without Giving
Offense or Arousing Resentment
What is Leadership?
A leader’s job often includes changing
people’s attitudes and behavior.
20. 1
IF YOU MUST FIND FAULT, THIS
IS
THE WAY TO BEGIN
BEGIN WITH PRAISE
AND
HONEST APPRECIATION.
>>Praising always sets
the right tone
21. 2
HOW TO CRITICIZE-AND
NOT BE
HATED FOR IT
TALK ABOUT YOUR
OWN
MISTAKES & THEN
CALL ATTENTION
TO PEOPLE’S
MISTAKES
INDIRECTLY.
>>A great tip given here is to use the word
“and” whenever you feel like using the word
“but”. This avoids devaluing the initial praise
and move feedback to a “good to greater”
mindset.
>>“Admitting one’s own mistakes – even when
one hasn’t corrected them – can help convince
somebody to change his behaviour .”
22. 3
NO ONE LIKES TO TAKE
ORDERS
ASK QUESTIONS
INSTEAD OF
GIVING DIRECT ORDERS.
>>“How can we improve our
process?”
>>The Socratic Method has
many uses and many
benefits.
23. 4
GIVE A DOG A GOOD
NAME
GIVE THE OTHER PERSON A
FINE REPUTATION
TO LIVE UP TO.
>>Show your subordinates a leader
they can trust and admire.
>>By doing this, you are casually planting the
seed of greatness in your employee
and they will flourish as a result.
24. 5
THE MINDSET YOU INSTILL IN ANOTHER
WILL DETERMINE WHAT THEY
ACCOMPLISH
>>If a desired outcome seems like a
momentous task, people will give up
and lose heart. But if a fault seems
easy to correct, they will readily jump
at the opportunity to improve.
>>If we frame objectives as small and
easy improvements, we will see
dramatic increases in desire and
success in our employees.
USE ENCOURAGEMENT.
MAKE THE FAULT SEEM
EASY TO CORRECT.
25. 6
Use Encouragement & Make the other
person Happy about doing the things You
Suggest.
MAKE THE OTHER PERSON
HAPPY ABOUT DOING
THE THING YOU SUGGEST.
“Sell This!” “Sell this and Lunch is on
me!”
Sure boss, I’ll do Who doesn’t like a free lunch?
your dirty work.
Using encouragement shows
your employees that their jobs
matter.
Happiness leads to more
productivity.
26. SUMMARY
1.Don't criticize,
condemn, or complain.
2.Give honest and sincere
appreciation.
3.Arouse in the other
person an eager want.
1. Become genuinely
interested in other people.
2. Smile.
3. Remember a person's
name.
4. Talk in terms of the other
person's interest.
5. Be a good listener.
Encourage others to talk
about themselves.
1. Avoid argument.
2. Show respect for the other
person's opinions.
3. Let the other person feel
the idea is his or hers
4. Dramatize your ideas.
5. Throw down a challenge.
6. Try honestly to see things
from the other person's
point of view .
1. Begin with praise and honest
appreciation.
2. Ask questions instead of direct
orders.
3. Praise every improvement.
4. Give the other person a fine
reputation to live up to.
5. Make the fault seem easy to
correct.