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Presentation
                   On
“HOW TO WIN FRIENDS AND INFLUENCE
            PEOPLE”




             Gaurav Patel
              MBA+PGDBM
     Taxila Business School, Jaipur
Fundamental Techniques in Handling People……….


    Don't criticize, condemn or complain.

    Give honest and sincere appreciation.

    Arouse in the other person an eager want.
Six ways to make people like you

   Become genuinely interested in other people.
   Smile.
   Remember that a person's name is to that person the sweetest and most
    important sound in any language.
   Be a good listener. Encourage others to talk about themselves.
   Talk in terms of the other person's interests.
   Make the other person feel important and do it sincerely.
HOW TO CREATE INFLUENCE…….

   Be a good listener……
       -different from active listening
       -ask more questions
      -listen to complaints to ease tensions

   Talk in terms of the other person’s interests.
        -find out about their interests
       -ask about their interests

   Make the other person feel important &
   appreciated
       -recognize tangible contributions

   Lead the way..
How to win People in my Concern……

 The only way to get the best of an argument is to avoid it.
 Show respect for the other person's opinions.
 Never say, "You're wrong."
 If you are wrong, admit it quickly and emphatically.
 Begin in a friendly way.
 Get the other person saying "yes, yes" immediately.
 Let the other person do a great deal of the talking.
How to win People in my Concern……

Let the other person feel that the idea is his or hers.
Try honestly to see things from the other person's point of view.
Be sympathetic with the other person's ideas and desires.
Appeal to the nobler motives.
Dramatize your ideas.
Throw down a challenge
How to win People in my Concern……

 Begin in a friendly way
      -start the conversation with sincere praise.
      -A pleasant tone of voice can make a big difference!

 Try to honestly see things from the other person’s point of view.
       -Ask yourself, why would he/she want to do what I ask?
       -Where do our opinions on the topic differ?

 Get the other person to say “yes, yes” ASAP.
       -Environment saturated with info.
       -Emphasize what both parties agree on.
       -Momentum of the conversation .

 Appeal to nobler motives
       -People take actions…
       -one or more.
Be a Leader: How to Change People Without Giving
  Offense or Arousing Resentment ………………..

   1) A leader's job often includes changing your people's
      attitudes and behavior.

               Some suggestions to accomplish this:


 Begin with praise and honest appreciation.
 Call attention to people's mistakes indirectly.
 Talk about your own mistakes before criticizing the other person
A leader's job often includes changing your people's attitudes
and behavior.

           Some suggestions to accomplish this

 Ask questions instead of giving direct orders.
 Let the other person save face.
 Praise the slightest improvement and praise every improvement. Be "hearty
  in your approbation and lavish in your praise."
 Give the other person a fine reputation to live up to.
 Use encouragement. Make the fault seem easy to correct.
 Make the other person happy about doing the thing you suggest.
……Thanking You……

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Presentation on how to win friends & people

  • 1. Presentation On “HOW TO WIN FRIENDS AND INFLUENCE PEOPLE” Gaurav Patel MBA+PGDBM Taxila Business School, Jaipur
  • 2. Fundamental Techniques in Handling People……….  Don't criticize, condemn or complain.  Give honest and sincere appreciation.  Arouse in the other person an eager want.
  • 3. Six ways to make people like you  Become genuinely interested in other people.  Smile.  Remember that a person's name is to that person the sweetest and most important sound in any language.  Be a good listener. Encourage others to talk about themselves.  Talk in terms of the other person's interests.  Make the other person feel important and do it sincerely.
  • 4. HOW TO CREATE INFLUENCE…….  Be a good listener…… -different from active listening -ask more questions -listen to complaints to ease tensions  Talk in terms of the other person’s interests. -find out about their interests -ask about their interests  Make the other person feel important & appreciated -recognize tangible contributions  Lead the way..
  • 5. How to win People in my Concern……  The only way to get the best of an argument is to avoid it.  Show respect for the other person's opinions.  Never say, "You're wrong."  If you are wrong, admit it quickly and emphatically.  Begin in a friendly way.  Get the other person saying "yes, yes" immediately.  Let the other person do a great deal of the talking.
  • 6. How to win People in my Concern…… Let the other person feel that the idea is his or hers. Try honestly to see things from the other person's point of view. Be sympathetic with the other person's ideas and desires. Appeal to the nobler motives. Dramatize your ideas. Throw down a challenge
  • 7. How to win People in my Concern……  Begin in a friendly way -start the conversation with sincere praise. -A pleasant tone of voice can make a big difference!  Try to honestly see things from the other person’s point of view. -Ask yourself, why would he/she want to do what I ask? -Where do our opinions on the topic differ?  Get the other person to say “yes, yes” ASAP. -Environment saturated with info. -Emphasize what both parties agree on. -Momentum of the conversation .  Appeal to nobler motives -People take actions… -one or more.
  • 8. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment ……………….. 1) A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:  Begin with praise and honest appreciation.  Call attention to people's mistakes indirectly.  Talk about your own mistakes before criticizing the other person
  • 9. A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this  Ask questions instead of giving direct orders.  Let the other person save face.  Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."  Give the other person a fine reputation to live up to.  Use encouragement. Make the fault seem easy to correct.  Make the other person happy about doing the thing you suggest.