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Practicing
Professionalism
A way forSuccessful career
7H Principle
• Honesty,
• Health,
• Harmony,
• Honor,
• Humility,
• Humor
• Happiness.
Being Professional
To do 1
Practice punctuality. Be on time. In fact, strive to be
ahead of schedule. Idea: Bring a "to read" file with
you to meetings so that, while you're waiting for
people to arrive, you can stay productive.
Army man way Yes in INDIA!
Now Tomorrow
Slow but Sure Fast and Sure
Very Real Very virtual
A job for life (Career) A life full of jobs (Project)
Accountants Rule Innovators Rule
Tangible Assets Intangible Assets
Plodding towards success Failing their way to success
Learn … Remember Unlearn…. Forget
Honor…..Cherish Dishonor……Reinvent
Paper Silicon
Employees Talent
Ninety Percent is of all drudge
work
Microprocessors do most drudge
work
Now Tomorrow
Technology Helps link part of an
organization
The network is the organization
We sell rigorously engineered
“great products”
We sell information enabled
“awesome experiences”
Men in suit Women in charge
Product & Services Experiences & Solutions
Satisfied customer Partner in marketing
Surprised Stunned
Selling to customers Tempting customers
Transaction Relationship
Women are a “Specialty Market” Women are the market
Retirement Rejuvenation
Earning Power Spending Power
Now Tomorrow
A job A performance
Forgettable Memorable
A bureaucratic task A signature piece
Acceptable work Mastery of Craft
Hierarchy reigns Talent Rules
Risk averse Venturesome
Know your place Do your things
Wait Act
Follow “the rules” Selectively break the rules
Make new rules
Barriers Opportunities
Top down leadership Tap the grassroots leadership
Now Tomorrow
Planning, planning, planning Planning, execution,
execution…..
Issuing orders Finding heroes
Micro- managing dramatizing demos
Resigned to “Life” Ready to change the world
I was “assigned” to this task I volunteered for this task
Cubicle slaves Free agents
Do what you’re told Do what you excel at
People are important People are everything
Hire to “fill a position” Hire to position a company for
greatness
Training is a department Training is obsession
Secured job with potential for
growth
A great place to work
Now Tomorrow
Competition Cooperation
Issuing Orders Asking questions
“Yes, Sir” “Thank you”
Management Empowerment
Information: Need to know Information : Want to Share
Standards Creativity
Obedience as key virtue Initiative as key virtue
Math and English dominate Art and music thrive
Maximize revenues by focusing
on a few big customers
Maximize innovation by seeking
out strange small customers
Analyze the customer Ally with the customer
Slow and steady Fast and faster
Now Tomorrow
Competition Cooperation
Issuing Orders Asking questions
“Yes, Sir” “Thank you”
Management Empowerment
Information: Need to know Information : Want to Share
Standards Creativity
Obedience as key virtue Initiative as key virtue
Math and English dominate Art and music thrive
Maximize revenues by focusing
on a few big customers
Maximize innovation by seeking
out strange small customers
Analyze the customer Ally with the customer
Slow and steady Fast and faster
To Do 2
Shake hands like you mean it. Avoid wimpy
handshakes. What kind of message does that send?
Instead, grasp the other person's hand firmly;
interlocking thumbs and giving a slight squeeze
that says, "I'm confident. I'm glad to meet you."
To Do 3
Stand for introductions.
To Do 4
Say "please" and "thank you." You would not
believe how often business people – including
seasoned assistants – forget these time-honored
words of respect!
To Do 5
Return phone calls promptly. It matters! What's
more, answer the phone when you are in the
office, even if you are swamped with work.
(You'd be amazed how many assistants allow calls
to go to voice mail – a no-no.) Make the best
impression by being there when people need you
or someone you support.
To Do 6
Stay focused when listening to others.
Look at THEM!!!
Contrary to popular practice, it is not OK to check
e-mail while you are on the phone. What may
seem like multi-tasking to some can seem rude or
inattentive to others.
To Do 7
Walk with poise. Ever see pictures of '50s women
walking with books on their heads? You do not
have to go to that extreme. Simply carry yourself
well as you walk – with shoulders back, head up
and a smile on your face, of course.
To Do 8
Practice good grooming. Strive to ensure that your
overall "image package" – hair, clothing, shoes,
accessories and make-up – says to others:
"I'm happy with myself."
" I'm attractive and enthusiastic about life and the
work I do."
To Do 9
• Have a eye for detailing
Octroi Officer
Do NOT Do 1
Talk or laugh loudly. This is especially true when
you're using a cell phone or addressing a personal
issue. Discretion, and a lower tone of voice, is
usually best.
Do NOT Do 2
Cry in front of others. The crying, emotionally
frustrated professional woman is one of the worst
negative stereotypes in business today. If you feel
the need to show emotion, step away, manage
your feelings and then return to the situation with
composure and more confidence.
Girls Understand this First!
Do NOT Do 3
Barge into someone's workspace. Knock first. Ask if
it's a good time to talk. If not, agree on a better
time and leave. Avoid hovering, which can
hamper privacy and productivity.
Do NOT Do 4
Allow discontent to spread. Positive attitudes – not
negative ones – keep morale high and help friends
work better together. So be sure to limit negative
talk to the best of your ability – either by opting
not to participate or stating, "I think it's best if we
don't discuss that."
Do NOT Do 5
• Satisfied Underperformance
The greatest danger
for most of us
is not that our aim is
too high
and we miss it,
but that it is
too low
and we reach it.
Pranav Mistry
Do Not Do 6
• Try to Clever and underestimate others
A Story of Troubling Son
Law 1
Make others around you look good!
Remember the only thing that walk back after they
cremate you or bury you is your character.
Make others around you look better
“The most important
need of an individual is
appreciation”
Law 2
Praise in Public and Shout in private
Makes your subordinates feel happy and proud to
work for you!
Dr. Kalam and Dr. Sarabhai
Law 3
Never be caught doing things your mother would not
approve
Do right things. Your own, your parents and your
college, your friends reputation depends on it
Law 4
There is never a personal agenda
Your performance Yardstick
Rule 1.
Don't expect anything - like someone to always tell
you what to do!
You have to plot strategy, take decisions, you have
to be self motivated and should know how to work
without supervision.
Rule 2
Fix what you can, don’t sweat what you can’t
If you have the ability to make something better
at work, to clear up a misunderstanding, make
a decision, or recommend a better process,
then do it. If you don't have the ability to
change it, simply let it be.
• Some people look for things that went
wrong and try to fix them. I look for
things that went right, and try to build
off them.”
—Bob Stone, Direct Marketer
Rule 3
Everyone wants to do a good job
Really! People don't set out to get it wrong, or
miss the mark. They act on what they know,
and what they actually heard of the directions.
Check if they understood you in the first place
• Remember !
THE PROBLEM IS RARELY/NEVER THE
PROBLEM.
THE RESPONSE TO THE PROBLEM
INVARIABLY ENDS UP BEING THE REAL
PROBLEM
Rule 4
Let your head drive business, and your heart
guide your head
Use your brains, it is what got you to the job you
are in, but always pay attention to your gut, if
something doesn't feel right, it is worth digging
into, and if it feels good, go with it!
Rule 5
Don’t take work or yourself too seriously
There will be times when things go wrong, when
work piles up or needs to be re-done, and stuff
happens. So why not enjoy it anyway?
Invention is mother of Necessity?
Contrast to the conventional wisdom, major
historical inventions were not invented to
fulfill a pressing need
but
instead were developed by tinkerers and
hobbyists who developed their inventions due
to their curiosity rather than with regards to
necessity
Illustration
• At the time the automobile was invented, horses had
been accommodating people’s land transport need for
thousands of years, and railroads for several decades.
• There was no sudden shortage of horses or
dissatisfaction with railway
Secret of
Successful People
“very simple. They
are not afraid to
fail.”
“FAIL, FAIL AGAIN. FAIL
BETTER.”
But
Purposeful Action Taking
is Must
What to DO?
• Select the right company / friends
Do your home work and be sure you are committing
yourself
What to DO? Contd…
• Start earlier, Work Harder and Stay later
Always look for way to go the extra mile.
What to DO? Contd…
• Push to the front make valuable contributions
Lead from the front you have to lead by example
What to DO? Contd…
• Ask for what you want,
• speak clearly
Ask for more responsibilities,
more opportunities, with that comes better pay
What to DO? Contd…
• Guard your integrity as a sacred thing
Be truthful and honest.
What to DO? Contd…
• Read about the future!
Morph Technology
What to DO? Contd…
• Invest in yourself continually
Read, study attend seminars, listen to programs
increase your knowledge and skills. YES
Everyday
What to DO? Contd…
• Think about the future
Look for ways to improve yourself and your work in
weeks and months ahead
What to DO? Contd…
• Focus on your Goals
Determine what you want to achieve every single
day
What to DO? Contd…
• Concentrate on results
Focus on your mental and physical energies to
getting things done get results.
Take a walk
Get exercise
What to DO? Contd…
• Be a problem solver
Look for better, cheaper ways to do things
What to DO? Contd…
• Put your people first in everything
Make those around you look good.
What to DO? Contd…
• Focus on the bottom line
Look to save money in every place
What to DO? Contd…
• Develop positive personal power
Help people in the college
Empathize
Always be genuine
What to DO? Contd…
• Get the job done Fast
Get this reputation be first to complete your work!
Requirement:
Discomfort
“I’m not comfortable
unless I’m
uncomfortable.”
—Jay Chiat, Ad Guru
“It is not the strongest of the
species that survives, nor the
most intelligent, but the one
most responsive
to change.” —Charles Darwin
“I don’t know
if ‘it’ is possible.’
I do know it’s
‘necessary.’”
Thank you

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Professionalism.pptx

  • 2. 7H Principle • Honesty, • Health, • Harmony, • Honor, • Humility, • Humor • Happiness.
  • 4. To do 1 Practice punctuality. Be on time. In fact, strive to be ahead of schedule. Idea: Bring a "to read" file with you to meetings so that, while you're waiting for people to arrive, you can stay productive. Army man way Yes in INDIA!
  • 5. Now Tomorrow Slow but Sure Fast and Sure Very Real Very virtual A job for life (Career) A life full of jobs (Project) Accountants Rule Innovators Rule Tangible Assets Intangible Assets Plodding towards success Failing their way to success Learn … Remember Unlearn…. Forget Honor…..Cherish Dishonor……Reinvent Paper Silicon Employees Talent Ninety Percent is of all drudge work Microprocessors do most drudge work
  • 6. Now Tomorrow Technology Helps link part of an organization The network is the organization We sell rigorously engineered “great products” We sell information enabled “awesome experiences” Men in suit Women in charge Product & Services Experiences & Solutions Satisfied customer Partner in marketing Surprised Stunned Selling to customers Tempting customers Transaction Relationship Women are a “Specialty Market” Women are the market Retirement Rejuvenation Earning Power Spending Power
  • 7. Now Tomorrow A job A performance Forgettable Memorable A bureaucratic task A signature piece Acceptable work Mastery of Craft Hierarchy reigns Talent Rules Risk averse Venturesome Know your place Do your things Wait Act Follow “the rules” Selectively break the rules Make new rules Barriers Opportunities Top down leadership Tap the grassroots leadership
  • 8. Now Tomorrow Planning, planning, planning Planning, execution, execution….. Issuing orders Finding heroes Micro- managing dramatizing demos Resigned to “Life” Ready to change the world I was “assigned” to this task I volunteered for this task Cubicle slaves Free agents Do what you’re told Do what you excel at People are important People are everything Hire to “fill a position” Hire to position a company for greatness Training is a department Training is obsession Secured job with potential for growth A great place to work
  • 9. Now Tomorrow Competition Cooperation Issuing Orders Asking questions “Yes, Sir” “Thank you” Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
  • 10. Now Tomorrow Competition Cooperation Issuing Orders Asking questions “Yes, Sir” “Thank you” Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
  • 11. To Do 2 Shake hands like you mean it. Avoid wimpy handshakes. What kind of message does that send? Instead, grasp the other person's hand firmly; interlocking thumbs and giving a slight squeeze that says, "I'm confident. I'm glad to meet you."
  • 12. To Do 3 Stand for introductions.
  • 13. To Do 4 Say "please" and "thank you." You would not believe how often business people – including seasoned assistants – forget these time-honored words of respect!
  • 14. To Do 5 Return phone calls promptly. It matters! What's more, answer the phone when you are in the office, even if you are swamped with work. (You'd be amazed how many assistants allow calls to go to voice mail – a no-no.) Make the best impression by being there when people need you or someone you support.
  • 15. To Do 6 Stay focused when listening to others. Look at THEM!!! Contrary to popular practice, it is not OK to check e-mail while you are on the phone. What may seem like multi-tasking to some can seem rude or inattentive to others.
  • 16. To Do 7 Walk with poise. Ever see pictures of '50s women walking with books on their heads? You do not have to go to that extreme. Simply carry yourself well as you walk – with shoulders back, head up and a smile on your face, of course.
  • 17. To Do 8 Practice good grooming. Strive to ensure that your overall "image package" – hair, clothing, shoes, accessories and make-up – says to others: "I'm happy with myself." " I'm attractive and enthusiastic about life and the work I do."
  • 18. To Do 9 • Have a eye for detailing Octroi Officer
  • 19. Do NOT Do 1 Talk or laugh loudly. This is especially true when you're using a cell phone or addressing a personal issue. Discretion, and a lower tone of voice, is usually best.
  • 20. Do NOT Do 2 Cry in front of others. The crying, emotionally frustrated professional woman is one of the worst negative stereotypes in business today. If you feel the need to show emotion, step away, manage your feelings and then return to the situation with composure and more confidence. Girls Understand this First!
  • 21. Do NOT Do 3 Barge into someone's workspace. Knock first. Ask if it's a good time to talk. If not, agree on a better time and leave. Avoid hovering, which can hamper privacy and productivity.
  • 22. Do NOT Do 4 Allow discontent to spread. Positive attitudes – not negative ones – keep morale high and help friends work better together. So be sure to limit negative talk to the best of your ability – either by opting not to participate or stating, "I think it's best if we don't discuss that."
  • 23. Do NOT Do 5 • Satisfied Underperformance The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Pranav Mistry
  • 24. Do Not Do 6 • Try to Clever and underestimate others A Story of Troubling Son
  • 25. Law 1 Make others around you look good! Remember the only thing that walk back after they cremate you or bury you is your character. Make others around you look better
  • 26. “The most important need of an individual is appreciation”
  • 27. Law 2 Praise in Public and Shout in private Makes your subordinates feel happy and proud to work for you! Dr. Kalam and Dr. Sarabhai
  • 28. Law 3 Never be caught doing things your mother would not approve Do right things. Your own, your parents and your college, your friends reputation depends on it
  • 29. Law 4 There is never a personal agenda
  • 30. Your performance Yardstick Rule 1. Don't expect anything - like someone to always tell you what to do! You have to plot strategy, take decisions, you have to be self motivated and should know how to work without supervision.
  • 31. Rule 2 Fix what you can, don’t sweat what you can’t If you have the ability to make something better at work, to clear up a misunderstanding, make a decision, or recommend a better process, then do it. If you don't have the ability to change it, simply let it be.
  • 32. • Some people look for things that went wrong and try to fix them. I look for things that went right, and try to build off them.” —Bob Stone, Direct Marketer
  • 33. Rule 3 Everyone wants to do a good job Really! People don't set out to get it wrong, or miss the mark. They act on what they know, and what they actually heard of the directions. Check if they understood you in the first place
  • 34. • Remember ! THE PROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM
  • 35. Rule 4 Let your head drive business, and your heart guide your head Use your brains, it is what got you to the job you are in, but always pay attention to your gut, if something doesn't feel right, it is worth digging into, and if it feels good, go with it!
  • 36. Rule 5 Don’t take work or yourself too seriously There will be times when things go wrong, when work piles up or needs to be re-done, and stuff happens. So why not enjoy it anyway?
  • 37. Invention is mother of Necessity? Contrast to the conventional wisdom, major historical inventions were not invented to fulfill a pressing need but instead were developed by tinkerers and hobbyists who developed their inventions due to their curiosity rather than with regards to necessity
  • 38. Illustration • At the time the automobile was invented, horses had been accommodating people’s land transport need for thousands of years, and railroads for several decades. • There was no sudden shortage of horses or dissatisfaction with railway
  • 40. “very simple. They are not afraid to fail.”
  • 41. “FAIL, FAIL AGAIN. FAIL BETTER.”
  • 43. What to DO? • Select the right company / friends Do your home work and be sure you are committing yourself
  • 44. What to DO? Contd… • Start earlier, Work Harder and Stay later Always look for way to go the extra mile.
  • 45. What to DO? Contd… • Push to the front make valuable contributions Lead from the front you have to lead by example
  • 46. What to DO? Contd… • Ask for what you want, • speak clearly Ask for more responsibilities, more opportunities, with that comes better pay
  • 47. What to DO? Contd… • Guard your integrity as a sacred thing Be truthful and honest.
  • 48. What to DO? Contd… • Read about the future! Morph Technology
  • 49. What to DO? Contd… • Invest in yourself continually Read, study attend seminars, listen to programs increase your knowledge and skills. YES Everyday
  • 50. What to DO? Contd… • Think about the future Look for ways to improve yourself and your work in weeks and months ahead
  • 51. What to DO? Contd… • Focus on your Goals Determine what you want to achieve every single day
  • 52. What to DO? Contd… • Concentrate on results Focus on your mental and physical energies to getting things done get results. Take a walk Get exercise
  • 53. What to DO? Contd… • Be a problem solver Look for better, cheaper ways to do things
  • 54. What to DO? Contd… • Put your people first in everything Make those around you look good.
  • 55. What to DO? Contd… • Focus on the bottom line Look to save money in every place
  • 56. What to DO? Contd… • Develop positive personal power Help people in the college Empathize Always be genuine
  • 57. What to DO? Contd… • Get the job done Fast Get this reputation be first to complete your work!
  • 59. “I’m not comfortable unless I’m uncomfortable.” —Jay Chiat, Ad Guru
  • 60. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” —Charles Darwin
  • 61. “I don’t know if ‘it’ is possible.’ I do know it’s ‘necessary.’”