Watch the video at: https://youtu.be/wWjikXSM0as
This workshop tells the story of Earnestine from starting her new job as an Enterprise Architect to having set up an impactful collaborative Enterprise Architecture (EA) practice that spans the whole company. Using this story, recurring Enterprise Design Patterns, typical blockers and proven solution strategies are presented in an easy-to-understand way.
You will learn:
How to set up a continuous, collaborative EA process?
How to build the relationships with the many stakeholders?
How do you get the management support you need?
Which EA maps and tools are valuable in which context?
How to integrate EA with multi-project management and corporate strategy?
Architectural thinking - the Sucess Factor of Scaled AgileWolfgang Göbl
There is currently much debate about whether and how agility scales at the enterprise level. Many approaches exist, such as scaled Agile frameworks (SAFe, LeSS, DaD), Beta Codex, Beyond Budgeting, Sociocracy or Open Space, but success stories are rare..
Design thinking and Agile are the methods currently used to implement innovative point solutions at short notice. Companies rarely take enough time for long-term thinking. Fast innovation, sloppily integrated into the existing IT landscape, however, has lead to a complexity explosion that made IT tremendously expensive and increasingly sluggish for change. And this is not an IT problem but the result of bad funding decisions by business executives. Therefore it must be addressed at a business- and governance level, not by autonomous solution development teams.
Many people of the Agile community perceive IT governance and architecture management as too rigid and heavyweight to be integrated with Agil. This is not surprising given the prevailing heavy and immature enterprise architecture frameworks and their ivory-tower use in practice.
This presentation discusses why Agile will never scale without a consistent model of the business (=’business architecture’) that is understood, maintained an accepted by everybody, from CEO to software developer. It presents a lightweight, business-focused approach to architecture that should be integrated with common scaled agile frameworks (such as SAFe, LeSS, DaD) to really make them scale.
Watch the video of Naomi's webinar here: https://youtu.be/d3RcL1RlxyU
How to set up an impactful collaborative Organisation Design practice. Step by step.
Join us for the story of Odile the organisation designer at Intersection Railways. We follow Odile on her journey to co-design a multi-disciplinary Enterprise Design practice, and to develop a non-intrusive governance method for maximising design efficiency and effectiveness. In the process, Odile will have to surmount the challenge of aligning enterprise architects, UX-designers and organisation designers alike; not to mention gaining and holding executive support all along the way. Don't miss this presentation if you're curious about how Odile approached her mission, how she dealt with typical setbacks, and which tools and solution strategies she applied and to what effect.
Slides from a webinar October 2021.
This webinar tells the story of Earnestine from starting her new job as an Enterprise Architect to having set up an impactful collaborative Enterprise Architecture (EA) practice that spans the whole company. Using this story, recurring Enterprise Design Patterns, typical blockers and proven solution strategies are presented in an easy-to-understand way.
You will learn:
- How to set up a continuous, collaborative EA process?
- How to build the relationships with the many stakeholders?
- How do you get the management support you need?
- Which EA maps and tools are valuable in which context?
- How to integrate EA with multi-project management and corporate strategy?
How to Ride an Elephant in Digital TimesWolfgang Göbl
Let’s look back four years and remember what consultants predicted for the digitally transformed future of companies. Expectations were high, a bright, technology optimistic future was drawn in vivid colors – self-driving cars, disrupted businesses, AI automates all backoffice processes, etc. etc. And now – let’s compare this to the reality of enterprises of the old economy – yes, companies have run punctual innovation initiatives, banks have modernized their mobile payment apps . But substantially? Nothing has “transformed”! Digital transformation of the old economy is happening at a much slower pace than expected. So, the question is: why? Why are big companies still around without having changed their business models substantially?
Please feel free to watch the video of this presentation at https://youtu.be/1tZYE0SbakE
Capability models have a long history. They came out of business schools in the 50ies. In recent years the enterprise- and business architecture communities seem to have taken over, making capabilities more an IT rather than a business modeling concept. Most capability models we've seen fail to achieve their original purpose: to enable business people to design better enterprises - ones that are fit for purpose, efficient, adaptive to change and satisfy customers.
In this webinar, Wolfgang Goebl explains the typical flaws of capability models and design patterns for next-generation capability modeling. You will learn:
practical patterns to create capability maps that foster a seamless business & IT co-design
why most capability modeling efforts fail and how to overcome the usual problems
how to connect other elements of the architecture with capabilities - how to run a broad elicitation process with all relevant stakeholders
how to use capability maps in corporate management
Watch the video at: https://youtu.be/wWjikXSM0as
This workshop tells the story of Earnestine from starting her new job as an Enterprise Architect to having set up an impactful collaborative Enterprise Architecture (EA) practice that spans the whole company. Using this story, recurring Enterprise Design Patterns, typical blockers and proven solution strategies are presented in an easy-to-understand way.
You will learn:
How to set up a continuous, collaborative EA process?
How to build the relationships with the many stakeholders?
How do you get the management support you need?
Which EA maps and tools are valuable in which context?
How to integrate EA with multi-project management and corporate strategy?
Architectural thinking - the Sucess Factor of Scaled AgileWolfgang Göbl
There is currently much debate about whether and how agility scales at the enterprise level. Many approaches exist, such as scaled Agile frameworks (SAFe, LeSS, DaD), Beta Codex, Beyond Budgeting, Sociocracy or Open Space, but success stories are rare..
Design thinking and Agile are the methods currently used to implement innovative point solutions at short notice. Companies rarely take enough time for long-term thinking. Fast innovation, sloppily integrated into the existing IT landscape, however, has lead to a complexity explosion that made IT tremendously expensive and increasingly sluggish for change. And this is not an IT problem but the result of bad funding decisions by business executives. Therefore it must be addressed at a business- and governance level, not by autonomous solution development teams.
Many people of the Agile community perceive IT governance and architecture management as too rigid and heavyweight to be integrated with Agil. This is not surprising given the prevailing heavy and immature enterprise architecture frameworks and their ivory-tower use in practice.
This presentation discusses why Agile will never scale without a consistent model of the business (=’business architecture’) that is understood, maintained an accepted by everybody, from CEO to software developer. It presents a lightweight, business-focused approach to architecture that should be integrated with common scaled agile frameworks (such as SAFe, LeSS, DaD) to really make them scale.
Watch the video of Naomi's webinar here: https://youtu.be/d3RcL1RlxyU
How to set up an impactful collaborative Organisation Design practice. Step by step.
Join us for the story of Odile the organisation designer at Intersection Railways. We follow Odile on her journey to co-design a multi-disciplinary Enterprise Design practice, and to develop a non-intrusive governance method for maximising design efficiency and effectiveness. In the process, Odile will have to surmount the challenge of aligning enterprise architects, UX-designers and organisation designers alike; not to mention gaining and holding executive support all along the way. Don't miss this presentation if you're curious about how Odile approached her mission, how she dealt with typical setbacks, and which tools and solution strategies she applied and to what effect.
Slides from a webinar October 2021.
This webinar tells the story of Earnestine from starting her new job as an Enterprise Architect to having set up an impactful collaborative Enterprise Architecture (EA) practice that spans the whole company. Using this story, recurring Enterprise Design Patterns, typical blockers and proven solution strategies are presented in an easy-to-understand way.
You will learn:
- How to set up a continuous, collaborative EA process?
- How to build the relationships with the many stakeholders?
- How do you get the management support you need?
- Which EA maps and tools are valuable in which context?
- How to integrate EA with multi-project management and corporate strategy?
How to Ride an Elephant in Digital TimesWolfgang Göbl
Let’s look back four years and remember what consultants predicted for the digitally transformed future of companies. Expectations were high, a bright, technology optimistic future was drawn in vivid colors – self-driving cars, disrupted businesses, AI automates all backoffice processes, etc. etc. And now – let’s compare this to the reality of enterprises of the old economy – yes, companies have run punctual innovation initiatives, banks have modernized their mobile payment apps . But substantially? Nothing has “transformed”! Digital transformation of the old economy is happening at a much slower pace than expected. So, the question is: why? Why are big companies still around without having changed their business models substantially?
Please feel free to watch the video of this presentation at https://youtu.be/1tZYE0SbakE
Capability models have a long history. They came out of business schools in the 50ies. In recent years the enterprise- and business architecture communities seem to have taken over, making capabilities more an IT rather than a business modeling concept. Most capability models we've seen fail to achieve their original purpose: to enable business people to design better enterprises - ones that are fit for purpose, efficient, adaptive to change and satisfy customers.
In this webinar, Wolfgang Goebl explains the typical flaws of capability models and design patterns for next-generation capability modeling. You will learn:
practical patterns to create capability maps that foster a seamless business & IT co-design
why most capability modeling efforts fail and how to overcome the usual problems
how to connect other elements of the architecture with capabilities - how to run a broad elicitation process with all relevant stakeholders
how to use capability maps in corporate management
Design driven goal portfolio management webinar 09 2021Intersection Group
In most companies, strategic goals are created in a small circle of executives together with external strategy consultants- with only a limited connection to existing business architecture and future state enterprise design. Project portfolio management is the prevalent tool to manage the often 100s of change initiatives going on in parallel, all too often only weakly connected with the strategic goals of the organisation, dependencies between projects not well understood. With the Intersection Toolkit (available end of 2021) we want to change that situation in the direction of a well-informed strategy process that is seamlessly connected with the portfolio of changes. Therefore we are going to introduce a tool called "Design Driven Goal Portfolio Management". In this webinar you will learn how to: - align your change initiatives to a shared vision, strategy and your goals - use your as-is Enterprise Design maps (e.g. Enterprise Core Map, Capability Map) as input for goal design - categorise your goals in a way that helps to steer all ongoing initiatives to a strategic direction that is aligned with the identity of the company - Adapt your project portfolio to a goal portfolio
Watch the video: https://www.youtube.com/watch?v=AV_U3fJjNXE
Designers, architects and analysts habitually produce maps and visualizations. EDGY is designed to be a visual language to create mappings and visualisations as perspectives on an enterprise model. Instead of just producing more and more isolated artefacts, we create individual mappings as representations of an integrated semantic model. Here are a few questions you should ask when designing better enterprises:
- What is your enterprise all about? What is its story? Who are the people behind it? What is their motivation? This is the identity of the enterprise; what it stands for and the reason for its existence.
- What will you actually provide to people? What are offering? How is what you offer going to change people’s lives? This is the experience the enterprise aims to create for customers and others.
- What do you need to realise that? What are the parts that make it work? How are those parts related? What can you achieve with them? This is the architecture that holds the enterprise together.
In the past, these questions have been treated separately by specialist functions and disciplines, leading to incoherent, siloed, underperforming enterprises. Elements like a sound strategy, a well performing operating model, or a winning product design are simply impossible to get right if there is no coherence in the way people working to create the enterprise (its cocreators) answer these questions.
These universal facets of identity, experience and architecture apply to all enterprises: large companies, start-ups, public institutions, ... . They provide useful lenses to understand why an enterprise exists, what it is supposed to deliver to whom, and how all of this is supposed to work.
EDGY, a graphical language for collaborative enterprise design, is complementary to more specific visual languages such as ArchiMate or UML but covers a broader range of view angles needed to create better enterprises.
The pecha-kucha style winner presentations on November 3 were a big hit with the audience, consisting of service design practitioners, enthusiasts and professionals, revealing key insights into the process, learnings, challenges and outcomes of 5 award-winning, world class service design projects. We look forward to sharing the footage of these best practice cases in the coming weeks and are proud to congratulate and showcase the 9 finalists and the 5 winners for their exceptional projects.
Shaping and implementing a DesignOps functionMatt Gottschalk
Matt Gottschalk and Ben Franck, both UX & DesignOps Managers at Centrica, will share the journey they have been on since setting up their DesignOps function at the beginning of 2018. They will discuss the types of problems that come with managing and supporting a de-centralised design team of 40+ User Experience designers, how they defined the role and how having a design operations function enabled them to streamline processes and drive efficiency and consistency.
DesignOps and the design of efficient teams: the metrics and the processes th...Patrizia Bertini
How efficient is your design team?
Do you know which are the most time consuming tasks for your team? And how are you measuring your team’s efficiency?
As Design teams grow both in size and scope, it is important to ensure that the operation is seamless operation and the ways of working can empower designers to work and collaborate easily. Yet today, in many teams, there are a number of invisible and hidden inefficiencies.
Understanding those inefficiencies, quantifying their impact, and identifying the biggest opportunities for the teams and the business is what DesignOps does, and these are the topics of this presentation.
Because efficient design teams do not happen. They are designed.
Tech companies and technologists need to own building responsible AI. However the majority of documents and guidelines are still at the policy and B2B level, rather than at the practitioner level. This talk aims to start bridging that gap and provide ML practitioners and leaders with some tools to inject ethical considerations into their day-to-day process.
UX STRAT Europe 2017: Andrea Picchi: “Embedding Design Thinking At Sony To Ac...UX STRAT
UX STRAT Europe 2017 presentation by Andrea Picchi, Lead Experience Designer, Sony Mobile: “Embedding Design Thinking At Sony To Accomplish Business Strategy”
Presenation "How to drive a DWP Change Initiative that really changes something" given at ValueIntranet's Belgian Intranet & Digital Workplace Group on 12.09.2019
Measuring & Evaluating Your DesignOps PracticeDave Malouf
This premiere version of this talk was given at WAQ in Quebec City on April 10, 2019.
It has a brief introduction to DesignOps and then goes into how to measure and understand value of designOps to the team and business.
Companies and other organisations know they need to switch perspective: from inside-out to outside-in, from optimising productivity and operations to understanding their customer's experience and spotting opportunities. Beyond measuring satisfaction or getting creative for new products and services, how to inform our strategic choices by looking at the enterprise from the customer's eye?
Modelling customer experience helps organisations change their perspective. But answers don't magically fall out of a map or a persona. Instead, we must facilitate conversations with all relevant co-creators to establish a shared understanding of what really matters to customers – and what that means for our own priorities, activities and desired outcomes as an enterprise.
In this webinar, Jim Kalbach and Milan Guenther will show how to use an experience lens to identify customer priorities and needs, and how to collaboratively interpret and map out these insights to create a common understanding. Starting out from strong customer-driven approaches such as Jobs-to-be-Done and Top Task Identification, they will demonstrate how to use align on value created to make the link to key choices in product and service design, business architecture and organisational change.
Major research studies are indicating the importance of equipping the workforce with the skills to work digitally. However, many organizations are failing to address this challenge. This workshop corrals a selection of examples of best-practice digital skills initiatives inside a range of organizations.
Zachary Jean Paradis: Service Design & Product Management: Friends or Foes?Service Design Network
As every discipline evolves their practice, and gets better at creating value, contemporary organizations are being caught between potentially conflicting approaches. Service design, modern product management, and lean startup-like new offering innovation processes all purport to be a path to drive customer-centered, business-driving results! Yet, there seems to be little to zero understanding of how these fit together, or if they are in direct conflict. This presentation will propose a model to drive clarity in how potentially conflicting approaches are actually complementary, specifically in the context of business favored topic of the day–Digital Business Transformation.
Presentation given at August 2015's Ignition, the Decision Lens' internal speaking event.
A look at the value of design inside enterprise applications, specifically here at Decision Lens.
Enterprise Architecture Management has been around for four decades now. Many promises were made by this discipline, yet today most enterprises still don't have intentionally designed business and IT architectures. Executives, organisation-, product-, service- or software designers co-create the reality in companies in parallel, often ignoring each other's work. Enterprise Architects usually have some impact on IT application landscapes, but only a very limited impact on enterprise architectures.
This webinar presents Intersection Group's approach that connects existing disciplines to enable collaborative co-design by the many true architects of the enterprise. In this approach Enterprise Architects shift more to a coaching/facilitation role connecting the dots of co-designers.
Design driven goal portfolio management webinar 09 2021Intersection Group
In most companies, strategic goals are created in a small circle of executives together with external strategy consultants- with only a limited connection to existing business architecture and future state enterprise design. Project portfolio management is the prevalent tool to manage the often 100s of change initiatives going on in parallel, all too often only weakly connected with the strategic goals of the organisation, dependencies between projects not well understood. With the Intersection Toolkit (available end of 2021) we want to change that situation in the direction of a well-informed strategy process that is seamlessly connected with the portfolio of changes. Therefore we are going to introduce a tool called "Design Driven Goal Portfolio Management". In this webinar you will learn how to: - align your change initiatives to a shared vision, strategy and your goals - use your as-is Enterprise Design maps (e.g. Enterprise Core Map, Capability Map) as input for goal design - categorise your goals in a way that helps to steer all ongoing initiatives to a strategic direction that is aligned with the identity of the company - Adapt your project portfolio to a goal portfolio
Watch the video: https://www.youtube.com/watch?v=AV_U3fJjNXE
Designers, architects and analysts habitually produce maps and visualizations. EDGY is designed to be a visual language to create mappings and visualisations as perspectives on an enterprise model. Instead of just producing more and more isolated artefacts, we create individual mappings as representations of an integrated semantic model. Here are a few questions you should ask when designing better enterprises:
- What is your enterprise all about? What is its story? Who are the people behind it? What is their motivation? This is the identity of the enterprise; what it stands for and the reason for its existence.
- What will you actually provide to people? What are offering? How is what you offer going to change people’s lives? This is the experience the enterprise aims to create for customers and others.
- What do you need to realise that? What are the parts that make it work? How are those parts related? What can you achieve with them? This is the architecture that holds the enterprise together.
In the past, these questions have been treated separately by specialist functions and disciplines, leading to incoherent, siloed, underperforming enterprises. Elements like a sound strategy, a well performing operating model, or a winning product design are simply impossible to get right if there is no coherence in the way people working to create the enterprise (its cocreators) answer these questions.
These universal facets of identity, experience and architecture apply to all enterprises: large companies, start-ups, public institutions, ... . They provide useful lenses to understand why an enterprise exists, what it is supposed to deliver to whom, and how all of this is supposed to work.
EDGY, a graphical language for collaborative enterprise design, is complementary to more specific visual languages such as ArchiMate or UML but covers a broader range of view angles needed to create better enterprises.
The pecha-kucha style winner presentations on November 3 were a big hit with the audience, consisting of service design practitioners, enthusiasts and professionals, revealing key insights into the process, learnings, challenges and outcomes of 5 award-winning, world class service design projects. We look forward to sharing the footage of these best practice cases in the coming weeks and are proud to congratulate and showcase the 9 finalists and the 5 winners for their exceptional projects.
Shaping and implementing a DesignOps functionMatt Gottschalk
Matt Gottschalk and Ben Franck, both UX & DesignOps Managers at Centrica, will share the journey they have been on since setting up their DesignOps function at the beginning of 2018. They will discuss the types of problems that come with managing and supporting a de-centralised design team of 40+ User Experience designers, how they defined the role and how having a design operations function enabled them to streamline processes and drive efficiency and consistency.
DesignOps and the design of efficient teams: the metrics and the processes th...Patrizia Bertini
How efficient is your design team?
Do you know which are the most time consuming tasks for your team? And how are you measuring your team’s efficiency?
As Design teams grow both in size and scope, it is important to ensure that the operation is seamless operation and the ways of working can empower designers to work and collaborate easily. Yet today, in many teams, there are a number of invisible and hidden inefficiencies.
Understanding those inefficiencies, quantifying their impact, and identifying the biggest opportunities for the teams and the business is what DesignOps does, and these are the topics of this presentation.
Because efficient design teams do not happen. They are designed.
Tech companies and technologists need to own building responsible AI. However the majority of documents and guidelines are still at the policy and B2B level, rather than at the practitioner level. This talk aims to start bridging that gap and provide ML practitioners and leaders with some tools to inject ethical considerations into their day-to-day process.
UX STRAT Europe 2017: Andrea Picchi: “Embedding Design Thinking At Sony To Ac...UX STRAT
UX STRAT Europe 2017 presentation by Andrea Picchi, Lead Experience Designer, Sony Mobile: “Embedding Design Thinking At Sony To Accomplish Business Strategy”
Presenation "How to drive a DWP Change Initiative that really changes something" given at ValueIntranet's Belgian Intranet & Digital Workplace Group on 12.09.2019
Measuring & Evaluating Your DesignOps PracticeDave Malouf
This premiere version of this talk was given at WAQ in Quebec City on April 10, 2019.
It has a brief introduction to DesignOps and then goes into how to measure and understand value of designOps to the team and business.
Companies and other organisations know they need to switch perspective: from inside-out to outside-in, from optimising productivity and operations to understanding their customer's experience and spotting opportunities. Beyond measuring satisfaction or getting creative for new products and services, how to inform our strategic choices by looking at the enterprise from the customer's eye?
Modelling customer experience helps organisations change their perspective. But answers don't magically fall out of a map or a persona. Instead, we must facilitate conversations with all relevant co-creators to establish a shared understanding of what really matters to customers – and what that means for our own priorities, activities and desired outcomes as an enterprise.
In this webinar, Jim Kalbach and Milan Guenther will show how to use an experience lens to identify customer priorities and needs, and how to collaboratively interpret and map out these insights to create a common understanding. Starting out from strong customer-driven approaches such as Jobs-to-be-Done and Top Task Identification, they will demonstrate how to use align on value created to make the link to key choices in product and service design, business architecture and organisational change.
Major research studies are indicating the importance of equipping the workforce with the skills to work digitally. However, many organizations are failing to address this challenge. This workshop corrals a selection of examples of best-practice digital skills initiatives inside a range of organizations.
Zachary Jean Paradis: Service Design & Product Management: Friends or Foes?Service Design Network
As every discipline evolves their practice, and gets better at creating value, contemporary organizations are being caught between potentially conflicting approaches. Service design, modern product management, and lean startup-like new offering innovation processes all purport to be a path to drive customer-centered, business-driving results! Yet, there seems to be little to zero understanding of how these fit together, or if they are in direct conflict. This presentation will propose a model to drive clarity in how potentially conflicting approaches are actually complementary, specifically in the context of business favored topic of the day–Digital Business Transformation.
Presentation given at August 2015's Ignition, the Decision Lens' internal speaking event.
A look at the value of design inside enterprise applications, specifically here at Decision Lens.
Enterprise Architecture Management has been around for four decades now. Many promises were made by this discipline, yet today most enterprises still don't have intentionally designed business and IT architectures. Executives, organisation-, product-, service- or software designers co-create the reality in companies in parallel, often ignoring each other's work. Enterprise Architects usually have some impact on IT application landscapes, but only a very limited impact on enterprise architectures.
This webinar presents Intersection Group's approach that connects existing disciplines to enable collaborative co-design by the many true architects of the enterprise. In this approach Enterprise Architects shift more to a coaching/facilitation role connecting the dots of co-designers.
Prototyping is not a new concept, but the role it plays in the design process has changed dramatically in the last few years. Proliferation of agile methods and the grassroots nature of design thinking have opened up new opportunities where research and design happen simultaneously. New tools for building digital prototypes have given design teams numerous options from very simple demos to complex proof of concepts.
The Devbridge Design team shares their experience and explore cases where prototyping has driven the design and research process. With varying levels of complexity and fidelity, each has had a different outcome.
IxDA October Event: Prototyping Approaches and OutcomesIxDA Chicago
Prototyping is not a new concept, but the role it plays in the design process has changed dramatically in the last few years. Proliferation of agile methods and the grassroots nature of design thinking have opened up new opportunities where research and design happen simultaneously. New tools for building digital prototypes have given design teams numerous options from very simple demos to complex proof of concepts.
Learn about the Devbridge Design team's experience as they explore cases where prototyping has driven the design and research process. With varying levels of complexity and fidelity, each has had a different outcome.
UX & Design Thinking for BI and Analytics ApplicationsJeff Hendrickson
I use this deck to kick off every Design Thinking workshop I do around the globe. It nicely sets up the workshop by introducing the core concepts and practices I teach in either two hour quick start sessions, or three day engagements with a customer.
This is a condensation of InVisions DesignOps Handbook on https://www.designbetter.co/designops-handbook plus some additionel notes and quotes from podcasts and articles. These slides are put together in order to create a better overview of all the areas and focuses in DesignOps
Presentation to the CIO Conference, powered by Deloitte on an innovative Enterprise 2.0 application for Employee Engagement. Deals with the Web 2.0 industry, definitions and moves on to the case study.
At Techstartupday 2013 we gave a workshop on the importance of digital product design for startups and digital product managers. Together with Ontoforce we presented a behind the scene case study about the process of designing and building the Disqover platform.
The 10 Most Inspiring Tech Leaders to Watch, 2022.pdfMerry D'souza
This edition features a handful of Tech leaders across several sectors that are at the forefront of leading us into a digital future
Read More: https://www.insightssuccess.com/the-10-most-inspiring-tech-leaders-to-watch-2022-june2022/
Tercera entrega de la Serie de Publicaciones sobre la Empresa 2.0 y la Gestión del conocimiento, esta vez vamos a ver en esta presentación cómo implementar Procesos de Gestión del Conocimiento al interior de las organizaciones, a través de herramientas 2.0 y sistemas que permiten la interacción de los actores de la organización
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Associazione Digital Days
Come impatta la gen AI sul business design? In questo speech, verrà raccontato un esperimento condotto da un team di business designer, applicando diversi LLM per definire il business model e il business case di un servizio digitale. L’esperimento ha l’obiettivo meta-progettuale di investigare se l’utilizzo dell’AI può modificare la nostra metodologia di busines model e business case design.
Similar to How to ride an elephant in digital times (20)
video: https://youtu.be/b6m66j9WEH4?si=reBlwFCWdPOSwRl8
It will be one year since EDGY was introduced to us at Intersection 22. We immediately saw the potential of the tool, and decided to incorporate it as much as possible into our practice at &friends. At first in a more underground way, then more and more officially from the launch on March 29.
In this workshop, we will revisit our learnings from a year of using EDGY daily, in all kinds of projects ranging from teaching sustainable development to B2B digital strategy and strategic foresight.
Capability models have a long history. They came out of business schools in the 50ies. In recent years the enterprise- and business architecture communities seem to have taken over, making capabilities more an IT rather than a business modeling concept. Most capability models we've seen fail to achieve their original purpose: to enable business people to design better enterprises - ones that are fit for purpose, efficient, adaptive to change and satisfy customers.
In this webinar, Wolfgang Goebl explains the typical flaws of capability models and design patterns for next-generation capability modeling. You will learn:
practical patterns to create capability maps that foster a seamless business & IT co-design
why most capability modeling efforts fail and how to overcome the usual problems
how to connect other elements of the architecture with capabilities - how to run a broad elicitation process with all relevant stakeholders
how to use capability maps in corporate management
Bridge the gaps with Milky Way enterprise maps
You brought together all the stakeholders, you set an ambitious goal to shift your business, and you triggered a significant change process.
But then it fell apart. That reorganisation messed up the responsibilities. The customer insights turned out to be just assumptions. The IT applications were too hard to change, and the regulations were too constraining. And your stakeholders were not that convinced after all. What just happened?
In this session, Annika and Wolfgang will show you a mapping technique for facilitating enterprise-level change by design. Based on an overarching model of Enterprise Design Facets and Elements, a Milky Way map captures the value cycle of the enterprise as a system. If used as a true anchor model, it opens up the conversation on your Enterprise Design: what you can do, where to go next, and what to change to get there.
Key takeaways
How to draw your enterprise on a napkin: learn - how to establish a business geography to facilitate joint wayfinding between stakeholders
Reveal the links: map out how your enterprise pursues its purpose, the capabilities it relies on to deliver, and the experience outcomes it enables for customers and others
Have the right conversations: how to create clarity when developing product strategy, business transformation or investment options, collaboratively and visually
Stories, insights and lessons learned from a variety of engagements at the intersection between business architecture, organisation and experience design
Severin is an ambitious and experienced designer. And when Intersection Railways called for a major overhaul of a part of their product and service portfolio, they set out for making an impact. Severin brought together all the stakeholders, they set an ambitious goal to significantly shift the customer’s experience, and with their team they researched, prototyped and mapped out a better future journey.
But then it fell apart. That reorganisation messed up the responsibilities. Many customer insights turned out to be just assumptions. The IT change was too hard, the regulations were too constraining. And their stakeholders were not that convinced after all. What just happened?
Design at scale is hard. In this session, Milan will show how Severin reengages his co-creators to tackle the true scope of the change required, including organisation, operations, and ecosystem partners. Using a set of recurring patterns and a set of maps, they open the conversation to the target Enterprise Design: what we can do, where to go next, and what to change to get there. And ultimately, how to deliver on their ambitious vision for a better service.
You will learn:
How to reveal the links: map out how your enterprise pursues its purpose, the capabilities it relies on to deliver, and the experience outcomes it enables for customers and others
Have the right conversations: how to create clarity when developing product strategy, business transformation or investment options, collaboratively and visually
How to draw your enterprise on a napkin: learn how to establish a business geography to facilitate joint wayfinding between stakeholders
This webinar tells the story of Earnestine from starting her new job as an Enterprise Architect to having set up an impactful collaborative Enterprise Architecture (EA) practice that spans the whole company. Using this story, recurring Enterprise Design Patterns, typical blockers and proven solution strategies are presented in an easy-to-understand way.
You will learn:
How to set up a continuous, collaborative EA process?
How to build the relationships with the many stakeholders?
How do you get the management support you need?
Which EA maps and tools are valuable in which context?
How to integrate EA with multi-project management and corporate strategy?
How to behave to build better relationships and collaboration.
Your Enterprise Designers’ role is to ensure that the overall business & IT landscape is designed for the purpose and stays adaptive to changing market demands. To be able to do this, you need to collaborate with many people. Having no formal authority over the vast majority of your stakeholders and co-creators, you rely on their interpersonal skills to fulfill their enterprise-wide role. You need to be able to build relationships that go beyond the purely transactional. You need to help them trust you and see you as a partner and co-creator, not as an order-taker, supplier, or external party with interests counter to their own. Most importantly, you need to realize that every interaction with a stakeholder, however fleeting, is a chance to influence their thinking and nudge their decisions in another direction.
This webinar with Annika Klyver and Wolfgang Goebl provides guidance on how to behave when interacting with your many stakeholders to build better relationships and collaboration.
You will learn things like:
How to ask powerful questions;
What you can do to improve your listening skills;
How to build the trusted relations you need for your task.
Enterprise Designers face a difficult task. Understanding what needs to change and designing those changes is difficult enough. Getting the enterprise to collaborate with you, adopt your designs and implement them in the way you intended is often even harder. You need to get people to trust you, to value your work and your advice and to get as enthusiastic about your ideas and designs as you are yourself. Just delivering great designs is not enough; only through the power of influence will those great designs have a chance to have the impact you desire.
The patterns in this section outline major steps to establish and grow your influence and impact as an Enterprise Designer. This is a continuous process that takes time and constant attention.
These patterns will show you: – The importance of having a personal enterprise vision; – How to build coalitions and get executive buy-in; – How to clarify and align the enterprise vision into a compelling shared vision for all co-creators; – How to set up a safe negotiation space where co-creators feel comfortable to exchange ideas and collaborate; – The importance of clear ownership and enterprise-wide alignment of change initiatives; – When to decide to leave.
Enterprises are behind many of the systems that run human life on our planet: government, healthcare, finance, big tech, you name it. Can we design them to be more useful for people, and more successful in creating a positive impact?
In this webinar, Milan will introduce you to Enterprise Design, an emerging practice aiming to do just that. It requires going beyond the typical scope of design for better products or services, and instead focusing on the enterprise itself as both the environment to reshape and our material to design with. Milan will take you the core ideas of Enterprise Design: an approach for connecting customer-centred product and service development with the architectural changes required to deliver. Combining ingredients of Architectural and Design Thinking with applied Systems Design, Enterprise Design provides a holistic and systemic approach to help you deal with the challenges of innovation and transformation at enterprise scale.
Bridge the gaps with Milky Way enterprise maps
You brought together all the stakeholders, you set an ambitious goal to shift your business, and you triggered a significant change process.
But then it fell apart. That reorganisation messed up the responsibilities. The customer insights turned out to be just assumptions. The IT applications were too hard to change, and the regulations were too constraining. And your stakeholders were not that convinced after all. What just happened?
In this session, Annika and Milan will show you a mapping technique for facilitating enterprise-level change by design. Based on an overarching model of Enterprise Design Facets and Elements, a Milky Way map captures the value cycle of the enterprise as a system. If used as a true anchor model, it opens up the conversation on your Enterprise Design: what you can do, where to go next, and what to change to get there.
Key takeaways
How to draw your enterprise on a napkin: learn - how to establish a business geography to facilitate joint wayfinding between stakeholders
Reveal the links: map out how your enterprise pursues its purpose, the capabilities it relies on to deliver, and the experience outcomes it enables for customers and others
Have the right conversations: how to create clarity when developing product strategy, business transformation or investment options, collaboratively and visually
Stories, insights and lessons learned from a variety of engagements at the intersection between business architecture, organisation and experience design
Watch the video: https://www.youtube.com/watch?v=k4-UJmR0Klo
How to increase your impact on the enterprise.
Enterprise Designers face a difficult task. Understanding what needs to change and designing those changes is difficult enough. Getting the enterprise to collaborate with you, adopt your designs and implement them in the way you intended is often even harder. You need to get people to trust you, to value your work and your advice and to get as enthusiastic about your ideas and designs as you are yourself. Just delivering great designs is not enough; only through the power of influence will those great designs have a chance to have the impact you desire.
The patterns in this section outline major steps to establish and grow your influence and impact as an Enterprise Designer. This is a continuous process that takes time and constant attention.
These patterns will show you: – The importance of having a personal enterprise vision; – How to build coalitions and get executive buy-in; – How to clarify and align the enterprise vision into a compelling shared vision for all co-creators; – How to set up a safe negotiation space where co-creators feel comfortable to exchange ideas and collaborate; – The importance of clear ownership and enterprise-wide alignment of change initiatives; – When to decide to leave.
Enterprise Designers face a difficult task. Understanding what needs to change and designing those changes is difficult enough. Getting the enterprise to collaborate with you, adopt your designs and implement them in the way you intended is often even harder. You need to get people to trust you, to value your work and your advice and to get as enthusiastic about your ideas and designs as you are yourself. Just delivering great designs is not enough; only through the power of influence will those great designs have a chance to have the impact you desire.
The patterns in this section outline major steps to establish and grow your influence and impact as an Enterprise Designer. This is a continuous process that takes time and constant attention.
These patterns will show you: – The importance of having a personal enterprise vision; – How to build coalitions and get executive buy-in; – How to clarify and align the enterprise vision into a compelling shared vision for all co-creators; – How to set up a safe negotiation space where co-creators feel comfortable to exchange ideas and collaborate; – The importance of clear ownership and enterprise-wide alignment of change initiatives; – When to decide to leave.
Slides from a webinar Milan Guenther gave October 2021.
A Service Designer's journey to delivering breakthrough experiences through impact on the enterprise
Severin is an ambitious and experienced designer. And when Intersection Railways called for a major overhaul of a part of their product and service portfolio, they set out for making an impact. Severin brought together all the stakeholders, they set an ambitious goal to significantly shift the customer’s experience, and with their team they researched, prototyped and mapped out a better future journey.
But then it fell apart. That reorganisation messed up the responsibilities. Many customer insights turned out to be just assumptions. The IT change was too hard, the regulations were too constraining. And their stakeholders were not that convinced after all. What just happened?
Design at scale is hard. In this session, Milan will show how Severin reengages his co-creators to tackle the true scope of the change required, including organisation, operations, and ecosystem partners. Using a set of recurring patterns and a set of maps, they open the conversation to the target Enterprise Design: what we can do, where to go next, and what to change to get there. And ultimately, how to deliver on their ambitious vision for a better service.
You will learn:
- How to reveal the links: map out how your enterprise pursues its purpose, the capabilities it relies on to deliver, and the experience outcomes it enables for customers and others
- Have the right conversations: how to create clarity when developing product strategy, business transformation or investment options, collaboratively and visually
- How to draw your enterprise on a napkin: learn how to establish a business geography to facilitate joint wayfinding between stakeholders
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As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
25. Intersection Group is a not-for-profit association
Wolfgang Goebl
Austria
President
Milan Guenther
France
President
Annika Klyver
Sweden
Enterprise Mapper
RM Bastien
Canada
IT Strategist
Darryl Carr
Australia
Enterprise Architect
Tomomi Sasaki
France
Enterprise Designer
Anna van der Aa
France
Enterprise Designer
Dennis Middeke
Germany
Enterprise Designer
Scott Ambler
Canada
Enterprise Agilist
Naomi Tae
New Zealand
Enterprise Designer
Yorai Gabriel
Israel
Innovation Expert
Bard Papegaaij
Netherlands
Enterprise Facilitator
>80 advising members, various disciplines, 5000+ people in mailing list
26. What we create
Intersection
Toolkit
An open source set of
tools to do Enterprise
Design for key challenges
Community
and Events
A global community of
skilled practitioners
and thinkers
Publications