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How  to  Prepare  
Your  Organization  
for  the  Transition  to
ISO  13485:2016
Presented  by:
Jon  D.  Speer
Founder  &  VP  QA/RA  of  greenlight.guru
In  the  following  slides,  the  ISO  13485  
Standard  is  paraphrased  for  
instructional  purposes.  Refer  to  the  
standard  for  the  actual  text.
Comments  on  changes  are  based  on  
FDIS  ISO  13485:2015.  Be  aware  that  
additional  changes  are  likely  to  occur.
Today’s  Agenda
• ISO  13485  overview
• Why  is  ISO  13485  changing?
• What  your  organization	
  needs	
  to	
  be	
  doing	
  to	
  prepare	
  for	
  
the	
  transition	
  to	
  ISO	
  13485:2016
• Why	
  the	
  transition	
  presents	
  an	
  opportunity	
   for	
  your	
  
organization	
  to	
  implement	
  better	
  processes
• An	
  overview	
  of	
  the	
  specific	
  changes	
  coming	
  with	
  ISO	
  
13485:2016
• The	
  actions	
  you	
  should	
  be	
  taking	
  now	
  and	
  how	
  to	
  plan	
  for	
  
the	
  implementation	
  of	
  the	
  standard
About  the  Presenter
Jon  D.  Speer  is  the  founder  and  
VP  of  QA/RA  of  greenlight.guru.  
• 17+  years  in  medical  device  industry
• Product  development  engineer,  
quality  manager,  regulatory  
specialist
• 40+  products  to  market
• Expert  at  QMS  implementations
• Dozens  of  ISO  audits  &  FDA  
inspections
greenlight.guru   produces  beautifully  simple  
quality,  design  control  and  risk  management  
software  exclusively  for  medical  device  
manufacturers.
@creoquality @greenlightguru
Jon.Speer@greenlight.guru
+1  317  960  4280
ISO  13485:2016
A  brief  overview?
What  is  ISO  13485?
• The  world-­‐wide  sector  Quality  Management  System  (QMS)  
standard  for  medical  device  organizations
• Takes  general  quality  system  requirements  for  all  organizations  
intending  to  provide  products  or  services  to  customers  and  
modifies  it  for  application  within  the  highly  regulated  medical  
device  industry
• An  internationally  agreed  way  to  implement  common  
regulatory  concepts  (presumption  of  conformity)  that  support  
maximizing  the  potential  benefits  of  making  the  strategic  
decision  to  implement  a  quality  management  system
?
Where  to  Get  More  Information
• ISO  13485
http://www.iso.org
• ISO  web  site  for  TC210  
http://isotc.iso.org/livelink/livelink/open/tc210  
• ISO  web  site  for  TC176/SC2  (ISO  9001)
http://www.iso.org/tc176/sc02/public  
• IMDRF  website  (includes  GHTF  documents)
http://www.imdrf.org  
• Notified  Bodies/Certification  Bodies
• Local  experts
Potential  benefits  of  ISO  13485
• Enhances  the  ability  of  the  organization  to  meet  
customer  and  regulatory  requirements.
• Helps  the  organization’s  capability  to  address  product  
safety  and  effectiveness.
• Allows  the  organization  to  obtain  external  recognition  
of  conformity  of  the  quality  management  system  to  
accepted  requirements  (certification).
+
What  ISO  13485  in  NOT.
• It  is  not  a  required  structure  for  your  Quality  
Management  System.
• It  is  not  regulation—not  the  law.
• It  does  not  define  requirements  for  the  products  
and  services  provided  by  the  organization.
• It  does  not  define  other  business  requirements  or  
initiatives  (e.g.  financial  or  environmental  
requirements).
Why  is  ISO  13485  Changing?
Why  now?
Why  does  ISO  13485  need  to  change?
• The  standard  was  due  for  revision  based  on  the  regular  5-­‐year  cycle  (second  
edition  released  in  2003)
• First  review  (2008)  determined  no  change  needed.
• This  review  (2012/13)  there  were  a  couple  of  drivers.  
• Requests  from  GHTF  and  AHWP
• User  survey—generally   pointed  out  the  need  for  clarifications  (implicit  requirements)
• European  Union  lost  faith  in  ISO  13485  as  a  way  to  obtain  presumption  of  conformity  
with  the  EU  Medical  Device  Directive  (issuance  of  EN  ISO  13485:2012)
User  Input—Clarity
• Enhance  Clarity  for  Users  – Manufacturer’s  voice
• Survey  of  users  found  a  desire  for  the  standard  to  provide  more  clarity  (implicit  
requirement)
• Guidance  exists  in  ISO  TR  14969  but  few  individuals  know  this  document  exists  (auditor  
interpretation)
• Auditing    (ambiguity)  – Certification  body’s  voice
• Some  clauses  difficult  to  audit  against
• Nonconformities  could  be  written  against  different  clauses
• MDSAP—Medical  Device  Single  Audit  Program
User  Input—Global  Harmonization
• Further  Harmonization  – Global  voice
• GHTF  Study  Group  3  had  published  several  guidance  documents  with  additional  
concepts-­‐-­‐can  these  be  incorporated  and  used  with  changes  to  the  standard?
• More  countries  developing  medical  device  regulations  did  not  believe  ISO  13485  could  
meet  their  needs
• Prevalence  of  importers  &  distributors  in  a  few  geographies
• Outsourcing  of  both  manufacturing  (contract  manufacturing)  and  design  (contract  design)
• Organizations  that  only  do  part  of  the  overall  process
• Enhance  compatibility  with  latest  regulations  and  expectations
User  Input—EU  Challenges
• Standard  not  Robust  Enough  – EU  Regulator  Voice
• Due  to  scandals  in  EU  with  breast  and  hip  implants  the  entire  regulatory  framework  was  
being  challenged
• Determined  that  ISO  13485  alone  and  as  written  could  NOT  assure  presumption  of  
conformity  to  the  MDD’s  “appropriate  quality  system”  requirement
• More  prescriptive  requirements  need  to  be  included  in  the  standard
What  Your  Organization  Needs  to  Be  Doing  to  
Prepare  for  the  Transition  to  ISO  13485:2016
6  Key  Steps  
Key  Steps
1. Get  a  copy  of  ISO  13485:2016
2. Understand  differences  between  ISO  13485:2003  &  ISO  13485:2016
• Annex  A—comparison  between  2003  &  2016  versions
3. Conduct  a  gap  analysis  of  existing  QMS  versus  ISO  13485:2016
Key  Steps
4. Contact  your  ISO  registrar;  determine  their  timeline  for  certifying  to  2016  version
5. Establish  a  Quality  Plan
• Based  on  gap  analysis  +  registrar  timeline
6. Seek  guidance  and  help
Why  the  Transition  Presents  an  Opportunity  for  
Your  Organization  to  Implement  Better  Processes
Manage  Business  Risks?
Risk-­‐Based  QMS
• ISO  14971  risk  management  approach  serving  as  a  foundation  for  QMS
• ALL  QMS  processes  utilize  risk-­‐based  approach
• ALL  QMS  processes  “feeding”  into  product  risk  management
• Risk-­‐Based  QMS  is  about  managing  your  business
Better  processes
• Opportunity  for  better  integration  across  entire  QMS
• Improved  efficiency
• Better  alignment  with  global  regulatory  bodies
• Medical  devices  that  are  safer  and  more  effective
An  Overview  of  the  Specific  Changes  Coming  
with  ISO  13485:2016
High  Level  Overview?
Overview
• New  Design  Specification  (ISO  Guide  72)
• Move  toward  harmonization  with  US  FDA  CFR,  Brazilian  law  (ANVISA),  CMDR  
(Canada),  and  other  law  (MDD,  JPAL,  TGA)—MDSAP
• Integrates  risk  throughout  the  QMS  and  product  life-­‐cycle—risk-­‐based  decision-­‐
making
Overview  (cont.)
• Additional  linkage  to  documentation  required  for  regulatory  purposes
• Integration  of  QMS  software
• Emphasis  on  appropriate  infrastructure
• New  references  to  other  standards  (usability,  sterile  barrier,  etc.)
Overview  (cont.)
• New  sections  on  complaint  handling  and  reporting  to  regulatory  authorities
• Clarity  for  auditing
• Planning  and  documenting  corrective  action  (without  undue  delay)  and  preventive  
action
• Maintains  current  format  (aligned  with  ISO  9001:2008,  not  2015)
An  Overview  of  the  Specific  Changes  Coming  
with  ISO  13485:2016
Some  Specific  Details?
Details
• Updates  to  Management  Review
• Competency/Training  effectiveness
• Work  Environment  (health  &  cleanliness)
Details  (cont.)
• Product  Realization
• Risk  Management
• Resources  and  requirements
• Design  stages—additional  detail
• Verification
• Validation  (use  of  pre-­‐clinical  and  clinical  evaluations)
Details  (cont.)
• Purchasing—risk-­‐based  controls  and  define  communication
• Production  and  Service—cleanliness/inclusion  of  service  activities  in  
feedback/process  and  software  validation
• Identification  &  traceability
• Preservation  of  product—storage  conditions  and  packaging  validation
Details  (cont.)
• Feedback/Customer  communication—new  complaint  handling  &  reporting  sections
• Non-­‐conforming  product
• Before  delivery
• After  delivery
• Improvement—Simplified  and  strengthened
The  Actions  You  Should  Be  Taking  Now
And  How  To  Plan  for  the  Implementation  of  the  Standard?
ISO  Timeline
• ISO  13485:2016  is  NOW  a  published  standard.
• WG1  has  started  work  on  a  guidance  handbook  (approx.  1  year)
• The  recommended  3  year  transition  accepted  by  TC  210  and  IAF—no  new  
certifications/re-­‐certifications  after  year  2
• Periodic  review  has  been  accelerated  to  March  2019
ISO  13485:2016  – Key  Take  Aways
• Focus  of  this  change  is  clarifications  for  use  of  the  standard  (implicit  is  now  
explicit)
• Basic  changes  to  incorporate  risk-­‐based  decision  making
• Set  up  to  align  documentation,  clinical  and  other  requirements  with  EU  (MDD)
• Expansion  of  supplier  controls  and  post-­‐market  requirements  in  feedback
• Drive  to  Medical  Device  Single  Audit  Program  (MDSAP)  (FDA  set  to  implement  in  
2017)
Take  Action!
• Appoint  a  team  and  project  manager
• 6  Key  Steps
1. Get  a  copy  of  ISO  13485:2016
2. Understand  differences  between  ISO  13485:2003  &  ISO  13485:2016
3. Conduct  a  gap  analysis  of  existing  QMS  versus  ISO  13485:2016
4. Contact  your  ISO  registrar;  determine  their  timeline  for  certifying  to  2016  
version
5. Establish  a  Quality  Plan
6. Seek  guidance  and  help
• Prioritize  efforts
• Establish  a  schedule
• Don’t  wait  .  .  .  start  now!
Additional  Information
Helpful  Sources
Annexes  &  Bibliography
• Annex  A—comparison  between  2003  &  2016  versions
• Annex  B—correspondence  of  sections  between  ISO  9001:2015  and  ISO  
13485:2016
• Bibliography—the  information  provided  helps  locate  documents  referenced  in  the  
definitions  and  in  the  informational  notes
Where  to  Get  More  Information
• ISO  13485
http://www.iso.org
• ISO  web  site  for  TC210  
http://isotc.iso.org/livelink/livelink/open/tc210  
• ISO  web  site  for  TC176/SC2  (ISO  9001)
http://www.iso.org/tc176/sc02/public  
• IMDRF  website  (includes  GHTF  documents)
http://www.imdrf.org  
• Notified  Bodies/Certification  Bodies
• Local  experts
Questions
What  Other  Concerns  Can  We  Answer?
Want  to  know  what  else  to  do  now?
Jon  D.  Speer
@creoquality @greenlightguru
Jon.Speer@greenlight.guru
+1  317  960  4280
greenlight.guru   produces  beautifully  simple  
quality,  design  control  and  risk  management  
software  exclusively  for  medical  device  
manufacturers.

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How to Prepare Your Organization for the Transition to ISO 13485:2016

  • 1. How  to  Prepare   Your  Organization   for  the  Transition  to ISO  13485:2016 Presented  by: Jon  D.  Speer Founder  &  VP  QA/RA  of  greenlight.guru In  the  following  slides,  the  ISO  13485   Standard  is  paraphrased  for   instructional  purposes.  Refer  to  the   standard  for  the  actual  text. Comments  on  changes  are  based  on   FDIS  ISO  13485:2015.  Be  aware  that   additional  changes  are  likely  to  occur.
  • 2. Today’s  Agenda • ISO  13485  overview • Why  is  ISO  13485  changing? • What  your  organization  needs  to  be  doing  to  prepare  for   the  transition  to  ISO  13485:2016 • Why  the  transition  presents  an  opportunity   for  your   organization  to  implement  better  processes • An  overview  of  the  specific  changes  coming  with  ISO   13485:2016 • The  actions  you  should  be  taking  now  and  how  to  plan  for   the  implementation  of  the  standard
  • 3. About  the  Presenter Jon  D.  Speer  is  the  founder  and   VP  of  QA/RA  of  greenlight.guru.   • 17+  years  in  medical  device  industry • Product  development  engineer,   quality  manager,  regulatory   specialist • 40+  products  to  market • Expert  at  QMS  implementations • Dozens  of  ISO  audits  &  FDA   inspections greenlight.guru   produces  beautifully  simple   quality,  design  control  and  risk  management   software  exclusively  for  medical  device   manufacturers. @creoquality @greenlightguru Jon.Speer@greenlight.guru +1  317  960  4280
  • 5. What  is  ISO  13485? • The  world-­‐wide  sector  Quality  Management  System  (QMS)   standard  for  medical  device  organizations • Takes  general  quality  system  requirements  for  all  organizations   intending  to  provide  products  or  services  to  customers  and   modifies  it  for  application  within  the  highly  regulated  medical   device  industry • An  internationally  agreed  way  to  implement  common   regulatory  concepts  (presumption  of  conformity)  that  support   maximizing  the  potential  benefits  of  making  the  strategic   decision  to  implement  a  quality  management  system ?
  • 6. Where  to  Get  More  Information • ISO  13485 http://www.iso.org • ISO  web  site  for  TC210   http://isotc.iso.org/livelink/livelink/open/tc210   • ISO  web  site  for  TC176/SC2  (ISO  9001) http://www.iso.org/tc176/sc02/public   • IMDRF  website  (includes  GHTF  documents) http://www.imdrf.org   • Notified  Bodies/Certification  Bodies • Local  experts
  • 7. Potential  benefits  of  ISO  13485 • Enhances  the  ability  of  the  organization  to  meet   customer  and  regulatory  requirements. • Helps  the  organization’s  capability  to  address  product   safety  and  effectiveness. • Allows  the  organization  to  obtain  external  recognition   of  conformity  of  the  quality  management  system  to   accepted  requirements  (certification). +
  • 8. What  ISO  13485  in  NOT. • It  is  not  a  required  structure  for  your  Quality   Management  System. • It  is  not  regulation—not  the  law. • It  does  not  define  requirements  for  the  products   and  services  provided  by  the  organization. • It  does  not  define  other  business  requirements  or   initiatives  (e.g.  financial  or  environmental   requirements).
  • 9. Why  is  ISO  13485  Changing? Why  now?
  • 10. Why  does  ISO  13485  need  to  change? • The  standard  was  due  for  revision  based  on  the  regular  5-­‐year  cycle  (second   edition  released  in  2003) • First  review  (2008)  determined  no  change  needed. • This  review  (2012/13)  there  were  a  couple  of  drivers.   • Requests  from  GHTF  and  AHWP • User  survey—generally   pointed  out  the  need  for  clarifications  (implicit  requirements) • European  Union  lost  faith  in  ISO  13485  as  a  way  to  obtain  presumption  of  conformity   with  the  EU  Medical  Device  Directive  (issuance  of  EN  ISO  13485:2012)
  • 11. User  Input—Clarity • Enhance  Clarity  for  Users  – Manufacturer’s  voice • Survey  of  users  found  a  desire  for  the  standard  to  provide  more  clarity  (implicit   requirement) • Guidance  exists  in  ISO  TR  14969  but  few  individuals  know  this  document  exists  (auditor   interpretation) • Auditing    (ambiguity)  – Certification  body’s  voice • Some  clauses  difficult  to  audit  against • Nonconformities  could  be  written  against  different  clauses • MDSAP—Medical  Device  Single  Audit  Program
  • 12. User  Input—Global  Harmonization • Further  Harmonization  – Global  voice • GHTF  Study  Group  3  had  published  several  guidance  documents  with  additional   concepts-­‐-­‐can  these  be  incorporated  and  used  with  changes  to  the  standard? • More  countries  developing  medical  device  regulations  did  not  believe  ISO  13485  could   meet  their  needs • Prevalence  of  importers  &  distributors  in  a  few  geographies • Outsourcing  of  both  manufacturing  (contract  manufacturing)  and  design  (contract  design) • Organizations  that  only  do  part  of  the  overall  process • Enhance  compatibility  with  latest  regulations  and  expectations
  • 13. User  Input—EU  Challenges • Standard  not  Robust  Enough  – EU  Regulator  Voice • Due  to  scandals  in  EU  with  breast  and  hip  implants  the  entire  regulatory  framework  was   being  challenged • Determined  that  ISO  13485  alone  and  as  written  could  NOT  assure  presumption  of   conformity  to  the  MDD’s  “appropriate  quality  system”  requirement • More  prescriptive  requirements  need  to  be  included  in  the  standard
  • 14. What  Your  Organization  Needs  to  Be  Doing  to   Prepare  for  the  Transition  to  ISO  13485:2016 6  Key  Steps  
  • 15. Key  Steps 1. Get  a  copy  of  ISO  13485:2016 2. Understand  differences  between  ISO  13485:2003  &  ISO  13485:2016 • Annex  A—comparison  between  2003  &  2016  versions 3. Conduct  a  gap  analysis  of  existing  QMS  versus  ISO  13485:2016
  • 16. Key  Steps 4. Contact  your  ISO  registrar;  determine  their  timeline  for  certifying  to  2016  version 5. Establish  a  Quality  Plan • Based  on  gap  analysis  +  registrar  timeline 6. Seek  guidance  and  help
  • 17. Why  the  Transition  Presents  an  Opportunity  for   Your  Organization  to  Implement  Better  Processes Manage  Business  Risks?
  • 18. Risk-­‐Based  QMS • ISO  14971  risk  management  approach  serving  as  a  foundation  for  QMS • ALL  QMS  processes  utilize  risk-­‐based  approach • ALL  QMS  processes  “feeding”  into  product  risk  management • Risk-­‐Based  QMS  is  about  managing  your  business
  • 19. Better  processes • Opportunity  for  better  integration  across  entire  QMS • Improved  efficiency • Better  alignment  with  global  regulatory  bodies • Medical  devices  that  are  safer  and  more  effective
  • 20. An  Overview  of  the  Specific  Changes  Coming   with  ISO  13485:2016 High  Level  Overview?
  • 21. Overview • New  Design  Specification  (ISO  Guide  72) • Move  toward  harmonization  with  US  FDA  CFR,  Brazilian  law  (ANVISA),  CMDR   (Canada),  and  other  law  (MDD,  JPAL,  TGA)—MDSAP • Integrates  risk  throughout  the  QMS  and  product  life-­‐cycle—risk-­‐based  decision-­‐ making
  • 22. Overview  (cont.) • Additional  linkage  to  documentation  required  for  regulatory  purposes • Integration  of  QMS  software • Emphasis  on  appropriate  infrastructure • New  references  to  other  standards  (usability,  sterile  barrier,  etc.)
  • 23. Overview  (cont.) • New  sections  on  complaint  handling  and  reporting  to  regulatory  authorities • Clarity  for  auditing • Planning  and  documenting  corrective  action  (without  undue  delay)  and  preventive   action • Maintains  current  format  (aligned  with  ISO  9001:2008,  not  2015)
  • 24. An  Overview  of  the  Specific  Changes  Coming   with  ISO  13485:2016 Some  Specific  Details?
  • 25. Details • Updates  to  Management  Review • Competency/Training  effectiveness • Work  Environment  (health  &  cleanliness)
  • 26. Details  (cont.) • Product  Realization • Risk  Management • Resources  and  requirements • Design  stages—additional  detail • Verification • Validation  (use  of  pre-­‐clinical  and  clinical  evaluations)
  • 27. Details  (cont.) • Purchasing—risk-­‐based  controls  and  define  communication • Production  and  Service—cleanliness/inclusion  of  service  activities  in   feedback/process  and  software  validation • Identification  &  traceability • Preservation  of  product—storage  conditions  and  packaging  validation
  • 28. Details  (cont.) • Feedback/Customer  communication—new  complaint  handling  &  reporting  sections • Non-­‐conforming  product • Before  delivery • After  delivery • Improvement—Simplified  and  strengthened
  • 29. The  Actions  You  Should  Be  Taking  Now And  How  To  Plan  for  the  Implementation  of  the  Standard?
  • 30. ISO  Timeline • ISO  13485:2016  is  NOW  a  published  standard. • WG1  has  started  work  on  a  guidance  handbook  (approx.  1  year) • The  recommended  3  year  transition  accepted  by  TC  210  and  IAF—no  new   certifications/re-­‐certifications  after  year  2 • Periodic  review  has  been  accelerated  to  March  2019
  • 31. ISO  13485:2016  – Key  Take  Aways • Focus  of  this  change  is  clarifications  for  use  of  the  standard  (implicit  is  now   explicit) • Basic  changes  to  incorporate  risk-­‐based  decision  making • Set  up  to  align  documentation,  clinical  and  other  requirements  with  EU  (MDD) • Expansion  of  supplier  controls  and  post-­‐market  requirements  in  feedback • Drive  to  Medical  Device  Single  Audit  Program  (MDSAP)  (FDA  set  to  implement  in   2017)
  • 32. Take  Action! • Appoint  a  team  and  project  manager • 6  Key  Steps 1. Get  a  copy  of  ISO  13485:2016 2. Understand  differences  between  ISO  13485:2003  &  ISO  13485:2016 3. Conduct  a  gap  analysis  of  existing  QMS  versus  ISO  13485:2016 4. Contact  your  ISO  registrar;  determine  their  timeline  for  certifying  to  2016   version 5. Establish  a  Quality  Plan 6. Seek  guidance  and  help • Prioritize  efforts • Establish  a  schedule • Don’t  wait  .  .  .  start  now!
  • 34. Annexes  &  Bibliography • Annex  A—comparison  between  2003  &  2016  versions • Annex  B—correspondence  of  sections  between  ISO  9001:2015  and  ISO   13485:2016 • Bibliography—the  information  provided  helps  locate  documents  referenced  in  the   definitions  and  in  the  informational  notes
  • 35. Where  to  Get  More  Information • ISO  13485 http://www.iso.org • ISO  web  site  for  TC210   http://isotc.iso.org/livelink/livelink/open/tc210   • ISO  web  site  for  TC176/SC2  (ISO  9001) http://www.iso.org/tc176/sc02/public   • IMDRF  website  (includes  GHTF  documents) http://www.imdrf.org   • Notified  Bodies/Certification  Bodies • Local  experts
  • 36. Questions What  Other  Concerns  Can  We  Answer?
  • 37. Want  to  know  what  else  to  do  now? Jon  D.  Speer @creoquality @greenlightguru Jon.Speer@greenlight.guru +1  317  960  4280 greenlight.guru   produces  beautifully  simple   quality,  design  control  and  risk  management   software  exclusively  for  medical  device   manufacturers.