This document provides information on how to write a business letter, including its definition, parts, styles, and examples. It discusses the key components of a business letter such as the sender's address, date, salutation, body, complimentary close, and signature. It also describes the three main styles of business letters - full block, modified block, and semi block. An example of a business letter in block format is given to demonstrate layout. Finally, it lists and defines different types of business letters such as application letters, order letters, and complaint letters.

1. HOW TO MAKE BUSINESS
LETTER
&
MODEL LETTER
2nd Group :
Dewi Yulianti
Ima Nurhayati
Nia Ovilia
Sholihatu Farida

2. DEFINITION BUSINESS LETTER
 A letter written for formal or professional purposes
 Should be short, courteous, and to the point

3. PARTS OF A BUSINESS LETTER
1. Sender’s Address as
Heading / Letterhead
2. The date of the latter
3. Reference Line
4. Inside Address
5. Attention Line
6. Salutation
7. Body of letter
8. Complimentary Close
9. The Signature of the sender
name
10. Enclosure
11. Carbon copies notation
12. Postcript notation

4. STYLES OF BUSINESS LETTER
 Full Block Style :
all the elements of the letter, on the page are aligned flush
with the left margin. Full block is the easiest format to use and
it produces a clean-looking page. It's also common.
 Modified Block Style :
a letter that uses a format that is slightly different from the full
block letter. The return address, date, complimentary closing
and the signature line are put slightly to the right of the paper's
centre. In addition, these letters are the most common in
organizations.
 Semi Block Style :
The Semi Block Style is very similar to the Modified Block
Style. The only difference between them is that the Semi
Block style letter’s paragraphs are Indented One Tab Stop.

6. EXAMPLE BUSINESS LETTER (BLOCK FORMAT)
3519 Front Street HEADING
Mount Celebres, CA 65286
October 5, 2004 DATE
Ms. Betty Johnson
Accounts Payable
The Cooking Store INSIDE ADDRESS
765 Berliner Plaza
Industrial Point, CA 68534
Dear Ms. Johnson: SALUTATION
It has come to my attention that your company, The Cooking Store has been late with paying
their invoices for the past three months.
In order to encourage our customers to pay for their invoices before the due date, we have
implemented a discount model where we’ll give you 2% off your invoice if you pay us within 10 BODY OF LETTER
days of receiving the invoice.
I hope that everything is going well for you and your company. You are one of our biggest customers, and we
appreciate your business. If you have any questions, feel free to contact me at (555) 555-5555.
Sincerely, COMPLIMENTARY CLOSE
Signature
Bob Powers SIGNATURE LINE
Accounts Receivable TYPE NAME

7. WRITING TIPS
 Clear
 Concise
 Complete
 Courteous
 Correct
 Clean
 Careful
o Font ; Times New
Roman
o Size ; 12
o Punctuation ;
o - Use colon ( : ) After
salutation
o Use Comma ( , ) after
Complimentary Close
The body of letter
must be :
When writing business
letter, you must pay
attention to font used :

8. THE KINDS OF BUSINESS LETTER
Application
letter
Order letter
Confirmation
letter
Thank you
letter
Complaint
Letter
Apology
letter

9. A DEFINITION OF THE KINDS OF BUSINESS LETTER
• Letter to apply for jobs in
Application companies
letter
• A document or letter that
confirms the details of a
purchase of goods or services
from one party to another.
Order letter
• A letter written in
acknowledgement and
confirmation of details like
invitations, resignations or even
resume.
Confirmation
letter

10. A DEFINITION OF THE KINDS OF BUSINESS LETTER
• A letter written to thank a organization.
Thank you letter should be short and to
the point. The writer should create a b
rief introduction and thank the recipient
of the letter specifically.
Thank you
letter
• A request for an adjustment or a letter
that describes about the damage; error
or mistakes happened to the delivered
goods and therefore claims for
compensation is know to be a complain
letter.
Complaint
Letter
• A formal letter written defense of
something you believe in
strongly. Apology
letter