This document provides information about writing inquiry and response letters. It defines an inquiry letter as a letter written to request information or ascertain authenticity. It then lists strategies for writing inquiry letters, such as stating the reason, question, and inducing a response. Characteristics of inquiry letters include conciseness, courtesy, and specificity. The document also provides strategies for responding to inquiries, such as appreciating the sender's interest and providing detailed information and willingness to assist further. An example response letter demonstrates these strategies.

1. INQUIRY
LETTER
Students:
Ciara Krizia D. Matienzo
Ian Jane D. Morilla
BSTM 2-2N

2. INQUIRY
LETTER
Inquiry Letter is a letter written to request information and/or ascertain its
authenticity. A letter of inquiry deals with various matters like job vacancies,
funding, grants, scholarships, projects, sales, pre-proposals and others. The
term is common in various business setups as it implies fund request or pre-
proposal information. Owing to this usage, the term may be considered
exclusive to these setups alone. But that is not the case, to this effect the below
definition offers a justified meaning.
• A document requesting information sent on behalf of an individual or an
organization for their own respective purposes, which can be mutually
beneficial to the recipient and the sender.

3. Strategies for writing a letter of
inquiry:
1. Tell the reason for the inquiry. (Orientation)
2. State the question or inquiry. (Information)
3. Induce the reader to respond or act. (Action)
Be definite as to how, where, and when the reader
should act.

4. Characteristics of an inquiry or a
request letter:
1. Conciseness. The letter should be short but clear
to be easily understand.
2. Courtesy. Words and tone should display
politeness.
3. Specify. Question should be specific and definite.

5. Dr. Ruben C. Flores
Medical Center Chief
Dr. Jose Fabella Memorial Hospital
Thru:
Dr. Evelyn del Castillo
Hospital Chief, Training Center
Dear Dr. Flores:
We are level IV NCN nursing students of Family Clinic Colleges,
conducting a research on the “Quality of Nursing Care as Perceived by Ward
Nurses and Patients”. We would like to ask for your permission to gather data for
our research from the nurses and patients of the Dr. Jose M. Fabella Hospital.
We hope for your favorable response to this request. Results of the
research, a copy of which we shall provide you with, should surely prove
valuable for the hospital and for us. Your assistance indeed will be of great help
to us.
Thank you.
Truly yours,
Maritess B. Bello
Group Leader
Orientation
Action
Information

6. Here is the strategy for writing a good
reply to an inquiry/request:
1. Appreciation for the sender’s interest in the
company’s product or service. (Orientation)
2. Detailed and complete information asked for.
(Information)
3. Willingness to be of further assistance. (Action)

7. Dear Mr./Mrs. Smith,
We are glad you are interested in our company’s air
conditioners. You are assured of satisfactory performance of our Condura
Air conditioners which are highly in demand in the market at present.
To answer all your questions, we enclosed a catalogue of all
Condura products that we have to enable you to check their features and
choose from the different models.
You may visit our showroom at all SM Malls and see our
products galore. You may also call us at 2050987 if there is anything we
can do for you.
Yours truly,
Tirso Garcia
Product Manager
Reply to inquiry/request
letter:
Orientation
Action
Information

8. EXERCISE
1. What is an inquiry letter?
2. What is being sent on behalf of an individual or an
organization for their own respective purposes.
3. State the 3 strategies on how to write/reply to an
inquiry letter.
4. Give at least 1 of the 3 characteristics of an inquiry
letter and explain its purpose.
5. How does the receiver of the letter show his/her
appreciation to the sender?

9. 1. Inquiry Letter is a letter written to request information and/or ascertain its
authenticity.
2. A document requesting information
3. Orientation, Information, Action
4. Either of the 3:
Conciseness: The letter should be short but clear to be easily understand.
Courtesy: Words and tone should display politeness.
Specify: Question should be specific and definite.
5. By showing interest and willingness to be of further assistance
ANSWER:

10. THE END