SlideShare a Scribd company logo
 1.FORMAL AND INFORMAL
 2.ORAL AND WRITTEN
 3.INTERNAL AND EXTERNAL
 4.VERBAL AND NON-VERBAL
 Formal communication includes all forms of
formal exchanges of information.
 Business communication and corporate
communication are some of the formal
communication methods.
 Formal communication is that which devices
support from the organisation structure.
 Communication within an organization is known
as internal communication, which is usually
formal.
 Internal communication helps in achieving an
organisation’s goals by informing the members
of the general and specific objectives of the
organization either at the macro or at the micro
level.
 It is only through internal communication that
this information is distributed to various
departments and employees within the
organization.
 To expand the boundaries of business, a good
relationship with other external organization is a
must.
 This requires a sound communication strategy.
 All official ,technical or professional
communication with people outside the
organization is known as external
communication.
 This mode is equally important, as it helps in
achieving an organization’s goals by coordinating
with external agencies.
 External communication also refers to
interaction with shareholders, regulators,
vendors, service companies, customers,
general public.
 This mode is equally important, as it helps in
achieving an organization’s goals by
coordinating with external agencies.
 Above is the organizational structure, where
the managers answer to the directors
(operations and technical) where both the
directors will answer to the CEO and the CEO
to the board of directors.
business communication
business communication
business communication
business communication
business communication

More Related Content

Similar to business communication

Basics of communicaiton skills
Basics of communicaiton skills Basics of communicaiton skills
Basics of communicaiton skills
संजय बिंटा
 
Mba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communicationMba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communication
Rai University
 
Mba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communicationMba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communication
Rai University
 
Corporate communication
Corporate communicationCorporate communication
Corporate communication
Dr. Shalini Pandey
 
Mca i ecls_u-3_corporate communication
Mca i ecls_u-3_corporate communicationMca i ecls_u-3_corporate communication
Mca i ecls_u-3_corporate communication
Rai University
 
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docxRunning head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
todd581
 
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docxRunning head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
glendar3
 
Llb i ecls_u-3_corporate communication
Llb i ecls_u-3_corporate communicationLlb i ecls_u-3_corporate communication
Llb i ecls_u-3_corporate communication
Rai University
 
The role of communication in business
The role of communication in businessThe role of communication in business
The role of communication in business
CosminaValentina123
 
Basic communication channels
Basic communication channels Basic communication channels
Basic communication channels
Mil-grace Arevalo
 
Business communication
Business communicationBusiness communication
Business communication
Viswa Corporate Trainer
 
communication
communicationcommunication
communication
AmanPal66
 
5. communication in organisations
5. communication in organisations5. communication in organisations
5. communication in organisations
Tatenda Chityori
 
Chapter 1 (introduction to media management)
Chapter 1 (introduction to media management)Chapter 1 (introduction to media management)
Chapter 1 (introduction to media management)
Abdul Jawad Chaudhry
 
Final blink
Final blinkFinal blink
Final blink
Md. Mehedi Hossain
 
FORMAL AND INFORMAL COMMUNICATION.pptx
FORMAL AND INFORMAL COMMUNICATION.pptxFORMAL AND INFORMAL COMMUNICATION.pptx
FORMAL AND INFORMAL COMMUNICATION.pptx
HinaAsif29
 
Chapter-1.pdf
Chapter-1.pdfChapter-1.pdf
Organizational Communication Guide 2021
Organizational Communication Guide 2021Organizational Communication Guide 2021
Organizational Communication Guide 2021
My Hub Intranet Solutions
 
Internal Communication.ppt
Internal Communication.pptInternal Communication.ppt
Internal Communication.ppt
MANIMEGALAIAPAMBIKAP
 
Upward communication
Upward communicationUpward communication
Upward communication
renujain1208
 

Similar to business communication (20)

Basics of communicaiton skills
Basics of communicaiton skills Basics of communicaiton skills
Basics of communicaiton skills
 
Mba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communicationMba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communication
 
Mba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communicationMba i ecls_u-3_corporate communication
Mba i ecls_u-3_corporate communication
 
Corporate communication
Corporate communicationCorporate communication
Corporate communication
 
Mca i ecls_u-3_corporate communication
Mca i ecls_u-3_corporate communicationMca i ecls_u-3_corporate communication
Mca i ecls_u-3_corporate communication
 
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docxRunning head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
 
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docxRunning head ORION TECHNOLOGIES COMMUNICATIONS POLICY     .docx
Running head ORION TECHNOLOGIES COMMUNICATIONS POLICY .docx
 
Llb i ecls_u-3_corporate communication
Llb i ecls_u-3_corporate communicationLlb i ecls_u-3_corporate communication
Llb i ecls_u-3_corporate communication
 
The role of communication in business
The role of communication in businessThe role of communication in business
The role of communication in business
 
Basic communication channels
Basic communication channels Basic communication channels
Basic communication channels
 
Business communication
Business communicationBusiness communication
Business communication
 
communication
communicationcommunication
communication
 
5. communication in organisations
5. communication in organisations5. communication in organisations
5. communication in organisations
 
Chapter 1 (introduction to media management)
Chapter 1 (introduction to media management)Chapter 1 (introduction to media management)
Chapter 1 (introduction to media management)
 
Final blink
Final blinkFinal blink
Final blink
 
FORMAL AND INFORMAL COMMUNICATION.pptx
FORMAL AND INFORMAL COMMUNICATION.pptxFORMAL AND INFORMAL COMMUNICATION.pptx
FORMAL AND INFORMAL COMMUNICATION.pptx
 
Chapter-1.pdf
Chapter-1.pdfChapter-1.pdf
Chapter-1.pdf
 
Organizational Communication Guide 2021
Organizational Communication Guide 2021Organizational Communication Guide 2021
Organizational Communication Guide 2021
 
Internal Communication.ppt
Internal Communication.pptInternal Communication.ppt
Internal Communication.ppt
 
Upward communication
Upward communicationUpward communication
Upward communication
 

More from farouq umar

Internet Marketing Summary chapter 1-3
Internet Marketing Summary chapter 1-3Internet Marketing Summary chapter 1-3
Internet Marketing Summary chapter 1-3
farouq umar
 
Aristotelian branches of philosophy
Aristotelian branches of philosophyAristotelian branches of philosophy
Aristotelian branches of philosophy
farouq umar
 
Honor killing
Honor killingHonor killing
Honor killing
farouq umar
 
Erp implementation
Erp implementationErp implementation
Erp implementation
farouq umar
 
Configuration testing
Configuration testingConfiguration testing
Configuration testing
farouq umar
 
Srs for library
Srs for librarySrs for library
Srs for library
farouq umar
 
Library management
Library managementLibrary management
Library management
farouq umar
 
Online examination
Online examinationOnline examination
Online examination
farouq umar
 
Metro station documentation
Metro station documentationMetro station documentation
Metro station documentation
farouq umar
 
Oops concepts in c++ documentation
Oops concepts in c++ documentationOops concepts in c++ documentation
Oops concepts in c++ documentation
farouq umar
 
Business plan USING POPULATION PYRAMID
Business plan USING POPULATION PYRAMIDBusiness plan USING POPULATION PYRAMID
Business plan USING POPULATION PYRAMID
farouq umar
 
ARISTOTLE PHILOSOPHY
ARISTOTLE PHILOSOPHYARISTOTLE PHILOSOPHY
ARISTOTLE PHILOSOPHY
farouq umar
 
ERP IMPLEMENTATION
ERP IMPLEMENTATION ERP IMPLEMENTATION
ERP IMPLEMENTATION
farouq umar
 
Specialisterne CASE STUDY
Specialisterne CASE STUDYSpecialisterne CASE STUDY
Specialisterne CASE STUDY
farouq umar
 
HARLEY DAVIDSON CASE STUDY SOLUTION
HARLEY DAVIDSON CASE STUDY SOLUTIONHARLEY DAVIDSON CASE STUDY SOLUTION
HARLEY DAVIDSON CASE STUDY SOLUTION
farouq umar
 
Relational data models in enterprise-level information system.
Relational data models in enterprise-level information system. Relational data models in enterprise-level information system.
Relational data models in enterprise-level information system.
farouq umar
 
Zhejiang corporation of china telecom case study
Zhejiang corporation of china telecom case studyZhejiang corporation of china telecom case study
Zhejiang corporation of china telecom case study
farouq umar
 
Construction company business plan
Construction company business planConstruction company business plan
Construction company business plan
farouq umar
 
library management system in SQL
library management system in SQLlibrary management system in SQL
library management system in SQL
farouq umar
 

More from farouq umar (19)

Internet Marketing Summary chapter 1-3
Internet Marketing Summary chapter 1-3Internet Marketing Summary chapter 1-3
Internet Marketing Summary chapter 1-3
 
Aristotelian branches of philosophy
Aristotelian branches of philosophyAristotelian branches of philosophy
Aristotelian branches of philosophy
 
Honor killing
Honor killingHonor killing
Honor killing
 
Erp implementation
Erp implementationErp implementation
Erp implementation
 
Configuration testing
Configuration testingConfiguration testing
Configuration testing
 
Srs for library
Srs for librarySrs for library
Srs for library
 
Library management
Library managementLibrary management
Library management
 
Online examination
Online examinationOnline examination
Online examination
 
Metro station documentation
Metro station documentationMetro station documentation
Metro station documentation
 
Oops concepts in c++ documentation
Oops concepts in c++ documentationOops concepts in c++ documentation
Oops concepts in c++ documentation
 
Business plan USING POPULATION PYRAMID
Business plan USING POPULATION PYRAMIDBusiness plan USING POPULATION PYRAMID
Business plan USING POPULATION PYRAMID
 
ARISTOTLE PHILOSOPHY
ARISTOTLE PHILOSOPHYARISTOTLE PHILOSOPHY
ARISTOTLE PHILOSOPHY
 
ERP IMPLEMENTATION
ERP IMPLEMENTATION ERP IMPLEMENTATION
ERP IMPLEMENTATION
 
Specialisterne CASE STUDY
Specialisterne CASE STUDYSpecialisterne CASE STUDY
Specialisterne CASE STUDY
 
HARLEY DAVIDSON CASE STUDY SOLUTION
HARLEY DAVIDSON CASE STUDY SOLUTIONHARLEY DAVIDSON CASE STUDY SOLUTION
HARLEY DAVIDSON CASE STUDY SOLUTION
 
Relational data models in enterprise-level information system.
Relational data models in enterprise-level information system. Relational data models in enterprise-level information system.
Relational data models in enterprise-level information system.
 
Zhejiang corporation of china telecom case study
Zhejiang corporation of china telecom case studyZhejiang corporation of china telecom case study
Zhejiang corporation of china telecom case study
 
Construction company business plan
Construction company business planConstruction company business plan
Construction company business plan
 
library management system in SQL
library management system in SQLlibrary management system in SQL
library management system in SQL
 

Recently uploaded

The latest Heat Pump Manual from Newentide
The latest Heat Pump Manual from NewentideThe latest Heat Pump Manual from Newentide
The latest Heat Pump Manual from Newentide
JoeYangGreatMachiner
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
msthrill
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
Arijit Dutta
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
PennapaKeavsiri
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
my Pandit
 
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
YourLegal Accounting
 
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Adani case
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
taqyea
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
Rbc Rbcua
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
Eternity Paralegal Services
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
State of D2C in India: A Logistics Update
State of D2C in India: A Logistics UpdateState of D2C in India: A Logistics Update
State of D2C in India: A Logistics Update
RedSeer
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
concepsionchomo153
 
8328958814KALYAN MATKA | MATKA RESULT | KALYAN
8328958814KALYAN MATKA | MATKA RESULT | KALYAN8328958814KALYAN MATKA | MATKA RESULT | KALYAN
8328958814KALYAN MATKA | MATKA RESULT | KALYAN
➑➌➋➑➒➎➑➑➊➍
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
ISONIKELtd
 
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdfRegistered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
dazzjoker
 
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
IPLTech Electric
 
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
valvereliz227
 

Recently uploaded (20)

The latest Heat Pump Manual from Newentide
The latest Heat Pump Manual from NewentideThe latest Heat Pump Manual from Newentide
The latest Heat Pump Manual from Newentide
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
 
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...
 
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
 
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
一比一原版(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证文凭如何办理
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
State of D2C in India: A Logistics Update
State of D2C in India: A Logistics UpdateState of D2C in India: A Logistics Update
State of D2C in India: A Logistics Update
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
 
8328958814KALYAN MATKA | MATKA RESULT | KALYAN
8328958814KALYAN MATKA | MATKA RESULT | KALYAN8328958814KALYAN MATKA | MATKA RESULT | KALYAN
8328958814KALYAN MATKA | MATKA RESULT | KALYAN
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
 
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdfRegistered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
 
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
 
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
欧洲杯赌球-欧洲杯赌球买球官方官网-欧洲杯赌球比赛投注官网|【​网址​🎉ac55.net🎉​】
 

business communication

  • 1.
  • 2.  1.FORMAL AND INFORMAL  2.ORAL AND WRITTEN  3.INTERNAL AND EXTERNAL  4.VERBAL AND NON-VERBAL
  • 3.  Formal communication includes all forms of formal exchanges of information.  Business communication and corporate communication are some of the formal communication methods.  Formal communication is that which devices support from the organisation structure.
  • 4.  Communication within an organization is known as internal communication, which is usually formal.  Internal communication helps in achieving an organisation’s goals by informing the members of the general and specific objectives of the organization either at the macro or at the micro level.  It is only through internal communication that this information is distributed to various departments and employees within the organization.
  • 5.  To expand the boundaries of business, a good relationship with other external organization is a must.  This requires a sound communication strategy.  All official ,technical or professional communication with people outside the organization is known as external communication.  This mode is equally important, as it helps in achieving an organization’s goals by coordinating with external agencies.
  • 6.  External communication also refers to interaction with shareholders, regulators, vendors, service companies, customers, general public.  This mode is equally important, as it helps in achieving an organization’s goals by coordinating with external agencies.
  • 7.
  • 8.  Above is the organizational structure, where the managers answer to the directors (operations and technical) where both the directors will answer to the CEO and the CEO to the board of directors.