The document provides guidelines on improving Zoom video quality, highlighting resolutions from 320x240 to 1920x1080 and requirements for enabling HD video. It explains that HD video requires specific account types, desktop versions, and bandwidth, with distinctions between standard HD (720p) and full HD (1080p). Additional features include statistics for video performance and the impact of virtual backgrounds on video quality.

1. How to improve Zoom Video
Quality

2. 320x240
640x480
1280x720
1920x1080
Most Common
in Zoom
Normal
Enable HD Video
Must Request via
your Zoom Rep

3. The New Group HD Feature!
For the time being, standard video, not HD video, will be
activated when 3 or more participants join a group
meeting. HD video (720p) will be activated for 2
participants
1. Group HD will activate 720p video quality for the
active speaker video layout in a group meeting.
2. Full high definition video, 1080p, is limited
availability for Business and Enterprise plans.
Now, there’s still more. In order to get HD video in Zoom
there are a few prerequisites.

4. Note: When using the
virtual background
feature without a
green screen, your
video will be capped
at 720p, potentially at
360p for some lower-
end Windows
computers.

5. Turn this feature on in your Zoom dashboard

6. Video Statistics
These statistics are found in the
Settings area of Zoom.

7. HD Webcam Feature
Don’t forget to click the “HD”
button under your webcam.
This will make sure your
webcam is not zoomed in
digitally.
It will also reconnect to your
webcam in HD.

8. Prerequisites
For Standard HD (720p)
● Pro, Business or Enterprise account
● Viewing in Full Screen on Desktop client
For Full HD (1080p)
● Business, Education or Enterprise account
● Must be Enabled by Zoom Support
● i7 Quad Core (physical core) CPU or higher
● Zoom Desktop Client for Windows Version 4.3.46185.0120 or later
● Zoom Desktop Client for Mac Version 4.3.53325.0120 or later

9. Bandwidth Requirements
Standard HD (720p)
● 1 on 1 video calls: 1.2 Mbps (up/down)
● Group video calls: 1.5 Mbps (up/down)
Full HD (1080p)
● 1:1 video calling:
○ Receiving 1080p HD video requires a minimum of 1.8 Mbps
○ Sending 1080p video requires a minimum of 1.8 Mbps
● Group video calls:
○ Receiving 1080p HD video requires a minimum of 2.5 Mbps
○ Sending 1080p video requires a minimum of 3.0 Mbps

10. Note
Please note that Group HD will use a higher amount of CPU and
bandwidth (~2Mbps up/down). If you are experiencing network or CPU
performance issues, you may want to disable Group HD.

11. How to use a Countdown timer
for Zoom Meetings
Check out our other tutorials for
Zoom here!