Will showcase how an organisation can work upon to build cross functional effective teams by promoting more collaboration and killing conflicts

1. The Art of
Building Effective
Cross Team
Relationships
AGILE TALKS
June 23rd 2022

2. Sankalp Khandelwal
Agile Enthusiast

3. What is Cross functional

5. Avoid cross functional FAILure
F FAMILARITY
A AIM
I ISOLATION
L LANGUAGE

6. FAMILARITY: Who’s the
expert?

7. AIM: I can see my aim,
don’t know about
others.

8. Isolation: Why should I worry about others
“Sales should be doing that”
“That’s engineering’s job”
“Numbers? Ask the finance team”
Why should I be worry off?

9. Language: What does that mean?
“dating”

10. Sources of Conflicts
Task
Disagreement about
the task or goals
Process
How to accomplish as
task, who is responsible,
own to delegate
Role Ambiguity
Task assignment is
not proper
Resources
Availability and
allocation of scarce
resources
Change
Re-organization,
changing business
strategies,
Dependency
When one entity is
dependent on another for
resources of information
Uncertainty
Poor communication
increases uncertainty

11. 20% of the conflicts is due to the difference
in opinion and 80% is due to misaligned
goals
What you notice in this visual

12. Impacts of Conflicts
Morale
People with low
morale tends to be
less productive
Trust
When people don’t
trust each other,
collaboration
becomes hampered
Speed
Lesser speed result
with lesser value
delivered on time.
Quality
Quality of the
product can go
down
Profitability
Top line revenue go
down, as customers
disappointed with
the quality
Team work
Create distractions
which can delay
work and even
impact team's goals

13. Negative talk
Disrespectful
Avoid telling concerns
Don’t like each other
Don’t share feedbacks
Share feedbacks
Love to talk to each other
Openly express concern
Respectful
Fun Loving
MARVEL DC
Technically fine
Willing to learn
Technically very strong
Willing to learn but not taking
accountability
Together solve problems Blame others

14. COMPETING
My Way or Highway!
Protecting, Forcing
AVOIDING
Ahhh… I’ll think about it
tomorrow
COMPROMISING
Okay! Let me step down to
make things work
Sharing (50/50)
ACCOMODATING
Always at your service My
Lord!
ASSERTIVENESS
COOPERATIVENESS
COLLABORATING
Lets come together and
make it done
Conflict resolution styles

15. Collaboration

16. What makes creative collaboration work effectively
Ownership
Team should be
empowered from the
start
Dependability
Create a collaboration
for creative
endurance
Trust
When trust is there,
team work
interdependently
Structure
It should be loose and
flexible but not be
vulnerable to fall

17. What makes creative collaboration work effectively
Shared Vision
Balancing priortities.
Sense of direction,
goal, your team is
picturing off.
Fun
This can boost teams
both convergent or
divergent thinking
Candor
Be honest over what
failing and working