Angela Spears, president of Angela Spears Communication, discussed her more than 25 years of experience in broadcasting and public relations and her focus on "The Power of Your Voice". The session covered leadership styles such as authoritarian, participative, delegative, transactional, and transformational. Effective communication is key to successful leadership, and participants engaged in an activity where they had to strategize and barter with other teams to complete puzzles.

1. SESSI ON 6
JULY 20

3. Angela Spears
President, Angela Spears Communication
• Communications
• Media Relations
• Special Events
• Creative Services
Angela excels in professional marketing, public
relations and community engagement. She believes
great storytelling is a crucial aspect in everyone’s life.
She is utilizing her more than 25 years of broadcasting
and public relations experience to focus on “The Power
of Your Voice.”

4. DIVERSITY SCAVENGER HUNT

5. Leadership is rewarding.
Leadership is tough.

6. “Leadership and learning are indispensable to each other.” –President John
F. Kennedy

7. Being a good leader can
impact the success of your
team, your organization
and yourself. Leaders must
understand motivations,
strengths and weaknesses.

8. Open Communication
Employee Growth and Development
Giving and Receiving Feedback

9. Employees with
great leaders
tend to be
happier, more
productive, more
connected.

11. LEADERSHIP STYLES

12. Advantages
 Time spent on making crucial
decisions can be reduced.
 Chain of command can be clearly
emphasized.
 Mistakes in the implementation of
plans can be reduced.
 Using authoritarian leadership
style creates consistent results.
Disadvantages
 A very strict leadership style can
sometimes lead to employee
rebellion.
 It kills employee creativity and
innovation.
 It reduces group synergy and
collaboration.
 Group input is reduced dramatically.
 Authoritarian leadership increases
employee turnover rate.

13. LEADERSHIP STYLES

14. Advantages
 It increases employee motivation and
job satisfaction.
 It encourages use of employee
creativity.
 A participative leadership style helps
in the creation of a strong team.
 High level of productivity can be
achieved.
Disadvantages
 Decision-making processes become
time-consuming.
 Leaders have a high probability of
being apologetic to employees.
 Communication failures can
sometimes happen.
 Security issues can arise because of
transparency in information sharing.
 Poor decisions can be made if the
employees are unskilled.

15. LEADERSHIP STYLES

16. Advantages
 Experienced employees can take
advantage of their competence
and experience.
 Innovation and creativity are highly
valued.
 Delegative leadership creates a
positive work environment.
Disadvantages
 Command responsibility is not
properly defined.
 Delegative leadership creates
difficulty in adapting to change.

17. LEADERSHIP STYLES

18. Advantages
 Leaders create specific, measurable and
time-bound goals that are achievable.
 Employee motivation and productivity are
increased.
 Transactional leadership eliminates
confusion in the chain of command.
 Creates a system that is easy to implement
for leaders and easy to follow by
employees.
 Employees can choose reward systems.
Disadvantages
 Innovation and creativity are minimized.
 Empathy is not valued.
 Transactional leadership creates more
followers than leaders.

19. LEADERSHIP STYLES

20. Advantages
 Leads to a lower employee turnover rate.
 Transformational leadership places high
value on corporate vision.
 High morale of employees is often
experienced.
 Uses motivation and inspiration to gain
the support of employees.
 Not a coercive approach to leadership.
 Places high value on relationships.
Disadvantages
 Leaders can deceive employees.
 Consistent motivation and constant
feedback may be required.
 Tasks can’t be pushed through without the
agreement of employees.
 Transformational leadership can
sometimes lead to the deviation of
protocols and regulations.

21. Develop your style
Be consistent
Be transparent
Don’t be afraid to make change
Have those tough conversations
Set goals
Manage expectations
Be understanding
Have empathy

22. Split team members into equal groups
of six people. Give each group a
different jigsaw puzzle. Group must
solve the puzzle, but there is a catch.
Other teams may have the puzzle
pieces they need. Members must
strategize, assign roles and barter with
other teams to get pieces they need
to be the first to complete their puzzle.

23. THE KEY TO SUCCESSFUL LEADERSHIP

24. The purposes of communication or public speaking are to:

25. COMMUNICATION

26. GEORGE BERNARD SHAW

27. • Verbal
• Non-verbal
• Sign Language
• Writing/Journaling
• Visual Arts
• Musical Expression
• Acting/Role Playing
• Communication Devices
• Online
COMMUNICATION: THE KEY TO SUCCESSFUL LEADERSHIP

28. • Express yourself accurately
• Build confidence
• Establish respect
• Nurture trust
• Foster loyalty
COMMUNICATION: THE KEY TO SUCCESSFUL LEADERSHIP
• Avoid misunderstandings
• Eliminate the need to make assumptions
• Build healthy, productive working
relationships
Effective Communication Helps You… Effective Communication Helps Your Team

29. Arguments
Personal attacks
Silence
Negative body language
Passive aggressiveness
Misleading comments/messaging
COMMUNICATION: THE KEY TO SUCCESSFUL LEADERSHIP

30. Communication brings us together. It allows us to support and trust each
other. Information is the most vital aspect of communication.

31. • Not truly listening
• Assuming you know the message
before the speaker finishes
• Interrupting the speaker
• Using “I” statements
• Letting emotions take over your
response
• Failing to account for differences
(cultural, socio-economic,
generational, etc.)
• Misinterpreting the message
• Being indirect
• Attacking a person’s character
rather than the behavior
• Avoiding difficult/uncomfortable
conversations
• Expectations
• Biases
• Information overload
COMMUNICATION: THE KEY TO SUCCESSFUL LEADERSHIP

32. “We have two ears
and one mouth so
that we can listen
twice as much as
we speak.”
EPICTETUS

33. PETER DRUCKER

34. • Set clear goals
• Manage expectations
• Prioritize goals
• Establish communication channels
• Set deadlines
• Provide feedback
• Be direct
• Think about it from the other
person’s perspective
• Engage your colleagues
• Add or delete responsibilities
• Talk it out
• Find something in common
• Find the positive
• Be optimistic
• Smile
• Get to know the person
COMMUNICATION: THE KEY TO SUCCESSFUL LEADERSHIP

35. POSITIVE INTERNAL COMMUNICATION & BRANDING

36. Began simply as a way to tell one
person’s cattle from another (hot iron
stamp was used)
LEADERSHIP & YOUR BRAND

37. Your brand is your promise to
yourself and others.
Your brand is defined by the
perception, good or bad, that
others have of you.

38. Clearly stated Unique Attractive Tells a Story Builds Trust

40. Consistency builds trust and
customer loyalty. Were you
consistent in the delivery of your
brand?

42. The start of the new year is the
perfect time to implement
brand updates or new
messaging. Have you set new
goals for your brand? Have you
made plans to reach those
goals? It's not too late.

43. LEADERSHIP & YOUR BRAND

44. LEADERSHIP & YOUR BRAND

45. • Disregarding brand
standards
• Inadequate planning
• Insufficient funding
• Poor execution
• Lack of communication
• Disorganization
• Inconsistency
• Low turnout
• Negative feedback
• Unappealing advertising
• Ambiguous messaging
• Unclear expectations
LEADERSHIP & YOUR BRAND

46. Be open to:
• Learning
• Adjustment
• New ideas
• Feedback
• Constructive Criticism

47. Find your
MOTIVATION
everyday.

49. ANGELA SPEARS
angela@angelaspearscomm.com
angelaspearscomm.com
(904) 535-8862

50. SESSI ON 1
JUNE 15

52. SESSI ON 2
JUNE 22

53. Traits of a Leader
C.A.R.E
Confidence
Authentic
Responsibility
Empathy
SESSI ON 3
JUNE 29

54. SESSI ON 4
JULY 6

55. Organizational Leading results
Leading the Service Experience
How will you use your leadership skills to grow your organization?
CREATING A WINNING
CULTURE
Team
Individual
Influence Performance
Leadership Roles
Leadership Position
Leading People
Leading Myself
Select Tasks
Describe Actions
Identify Levels of Impact
SESSI ON 5
JULY 13

56. • Understand the needs of a specific
role, team, project, or business
strategy
• Collect candidate or employee
“people data”
• Use that data to make more
informed—and more objective—
decisions
PI Assessments Help
Business Leaders: