Why should your business be interested in an esoteric subject such as Emotional Intelligence? Why should your firm invest training dollars in a program designed to increase emotional competencies for your staff? Does it make a difference when employees are aware of their feelings, values, and goals? Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : www.360experientialsolutions.com
Work 1.jpegWork 2.jpegWork 3.jpegWork 4.jpegWork.docxambersalomon88660
Work 1.jpeg
Work 2.jpeg
Work 3.jpeg
Work 4.jpeg
Work 5.jpeg
work 6.jpeg
work 7.jpeg
Work Grading.jpeg
Managing Conflict: Audio Interviews
Healthy Conflict in Public Administration
Interviewer: Workplace conflict is a natural and healthy aspect of organizational success, but in some
instances, it can also be detrimental. From your perspective, should the public administrator promote a
culture where health conflict is expressed and utilized toward achieving organizational goals, and if so,
how should he or she do achieve this organizational culture?
Representative Keith Ellison
United States Congressman, 5th District of Minnesota
Washington, D.C.
Well, the public administrator has to understand that conflict is like gravity, it is there, it will be there,
there is no such thing as conflict-free environment, nor should there be.
The sales force wants to sell as many products as they can. The accounting group wants to make sure
that the organization is safe and sound and solvent. Sometimes these two goals are at cross purposes,
and they should be—what the administrator and the leader needs to do is to create an environment
where mistakes are OK, where conflict is OK, where people can disagree, where somebody can say that I
think that so-and-so is wrong and that so-and-so will have enough trust to know that it is, one, not
personal. Two, not designed to thwart their progress in the organization. Three, that it is sincerely
meant.
I mean, the leader needs to set that tone, and sometimes that means the leader needs to let people
critique them, and that sends a message that, critique and difference of opinion is OK here.
Now, of course at some point we need to get it together and make a decision, but you have got to make
a deliberate and conscious effort to make sure that you have an environment in which people can give
criticism and people can take it.
This is learned behavior. This does not just spring up overnight, this is learned behavior, and you have to
practice it and you have to deliberately implement a process for conflict resolution, honesty, and trust. In
that way you are always going to be able to anticipate problems as they arise. Conflict should be looked
at as early warning system.
State Senator Katie Sieben
Minnesota State Senator, District 57
St. Paul, MN
There is certainly no lack of conflict in the Minnesota Senate and it is not, as most people would think, it
is not along partisan lines always or has been usually. So I do not have any real good advice to how to
promote it because it just comes so naturally to us in the legislative setting.
Ms. Deborah Chase
City Council Member 1998 - 2003, Mayor 2002 - 2003
City of Kennmore
Conflict ignored always grows, so you absolutely have to address that. And providing a healthy
environment where it is okay to disagree or at least discuss the disagreement, so that everyone
understands where each other is coming from is critically important in order .
Factors such as; Past rivalry, personality,
ego, attitude and approach affect the relationship
between emotional intelligence and conflict and
clash formation. Conflict arises due to a person’
related problems like he thinks he is everything, his
style of dealing and behaviour, his thinking and
opinions etc. The fundamental factors of the link
between emotional intelligence and policy of
conflict management are identified as;
communication and mutual relationships, interest
for self, interest for others and shifting and reperception
of the clash situation. As conflicts can
have both positive and negative impacts on
organizations, so it's the duty of management to
control the role of conflicts by bringing effective
leadership for the better and success of the
organization. The role should be made and strategy
should be applied in such a way that it can
minimize the conflict and positive steps in term of
leadership among the staff. This review will
highlight the present consideration of emotional
intelligence (EI) and management styles toward the
leadership for the exploration of key areas and
lighter for the future direction.
BBA 3451, Organizational Theory and Behavior 1 CourseMargaritoWhitt221
BBA 3451, Organizational Theory and Behavior 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Discuss human aspects of an organization.
2.1 Identify the five types of individual behavior in organizations.
2.2 Describe the Big Five personality dimensions and how they relate to individual behavior in
organizations.
2.3 Discuss the ways to improve perceptions in organizational situations.
Course/Unit
Learning Outcomes
Learning Activity
2.1
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Unit II Podcast
Unit II Essay
2.2
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Unit II Podcast
Unit II Essay
2.3
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Unit II Podcast
Unit II Essay
Reading Assignment
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Click here to access the Unit II Podcast. (Click here to access the transcript of the Unit II Podcast.)
Unit Lesson
In the podcast below, Chantell Cooley, Dayna Fuller, and Caroline Walters discuss ways in which personality
tests can be used within the workplace. Dayna, Chantell, and Caroline share their experiences with you as
well as helpful tips.
Click here to access the Unit II Podcast. (Click here to access the transcript of the Unit II Podcast.)
UNIT II STUDY GUIDE
Individual Behaviors and Perceiving
Ourselves and Others
https://online.columbiasouthern.edu/bbcswebdav/xid-64050504_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050886_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050504_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050886_1
BBA 3451, Organizational Theory and Behavior 2
UNIT x STUDY GUIDE
Title
Individual Behavior, Personality, and Values
To begin this unit, let us think about two entities: a large corporation comprised of hundreds of people and a
major league sports team (e.g., a hockey team comprised of 25 players or a professional football team
comprised of 80 players). These
represent a good cross section of
organizational behavior. These
units face the same individual
types of behavior. Refer to the
MARS model shown in Exhibit 2.1
on page 32 of the textbook;
MARS represents motivation,
ability, role perceptions, and
situational factors (McShane &
Von Glinow, 2018). Looking at
each example in the model, they
all contribute to the five types of
individual behavior in the
workplace.
Task Performance
Within a corporation, employees need to add value to gain market share, increase growth, maintain a
competitive advantage, and control cost for their company. Also, their task perfor ...
360HR Knowledge Guide - The Science of SelectionDi Pass
HR and recruitment techniques have changed radically over the last decade, with technology advances and social changes bringing about new recruitment tactics and best practices.
360HR has summarised our most recent and on-the-job experience into this handy knowledge guide. You'll find practical ways to improve your recruitment outcomes and sidestep common HR pitfalls.
A R T I C L EWhat Makes a Leaderby Daniel GolemanP .docxransayo
A R T I C L E
What Makes a Leader?
by Daniel Goleman
P R O D U C T N U M B E R 3 7 9 0
New sec tions to
g u i d e yo u t h ro u g h
t h e a r t i c l e :
• The Idea in Br ie f
• The Idea a t Wo r k
• E x p l o r i n g Fur t h e r . . .
What distinguishes
the outstanding leader
from the merely adequate?
Emotional intelligence—
a power ful combination
of self-management skills
and the ability to work
with others.
HBR
OnPoint
F R O M T H E H A R V A R D B U S I N E S S R E V I E W
A to define the ideal leader, many
would emphasize traits such as intelligence,
toughness, determination, and vision. Often
left off the list are softer, more personal quali-
ties—but recent studies indicate that they are
also essential. Although a certain degree of
analytical and technical skill is a minimum
requirement for success, what is called
“emotional intelligence” may be the key
attribute that distinguishes outstanding per-
formers from those who are merely adequate.
For example, in a 1996 study of a global food
and beverage company, where senior managers
had a certain critical mass of emotional intelli-
gence, their divisions outperformed yearly
earnings goals by 20%. Division leaders without
that critical mass underperformed by almost
the same amount.
What Makes a Leader?T H E I D E A I N B R I E F
T are five components to emotional
intelligence: self-awareness, self-regulation,
motivation, empathy, and social skill. All five
traits sound desirable to just about everyone.
But organizations too often implicitly discour-
age their people from developing them.
Self-management skills
1. Self-awareness. Emotional intelligence
begins with this trait. People with a high
degree of self-awareness know their weak-
nesses and aren’t afraid to talk about them.
Someone who understands that he works
poorly under tight deadlines, for example,
will work hard to plan his time carefully,
and will let his colleagues know why. Many
executives looking for potential leaders
mistake such candor for “wimpiness.”
2. Self-regulation. This attribute flows from
self-awareness, but runs in a different direc-
tion. People with this trait are able to con-
trol their impulses or even channel them
for good purposes.
3. Motivation. A passion for achievement for
its own sake—not simply the ability to
respond to whatever incentives a company
offers—is the kind of motivation that is
essential for leadership.
The ability to relate to others
4. Empathy. In addition to self-management
skills, emotional intelligence requires a
facility for dealing with others. And that
starts with empathy—taking into account
the feelings of others when making deci-
sions—as opposed to taking on everyone’s
troubles.
5. Social skill. All the preceding traits culmi-
nate in this fifth one: the ability to build
rapport with others, to get them to cooper-
ate, to move them in a direction you desire.
Managers .
1. Can psychological capital impact satisfaction and organizationa.docxNarcisaBrandenburg70
1. Can psychological capital impact satisfaction and organizational commitment?
2. Can wages affect the psychological constructs of psychological capital?
3. Can psychological capital be developed via training and impact individual performance?
refrences you can use:
Psychological Capital
Psychological capital is a positive psychological state with four components: self-efficacy, optimism, hope and resiliency. Self-efficacy means having confidence in oneself to complete goals. Optimism is more than just being positive; it is purposely and positively reframing external negative experiences. Hope is about persevering toward goals, redirecting yourself when faced with a setback. And resiliency refers to one’s ability to bounce back from adversity. Together they are greater than the sum of their parts.
Psychological capital, like widely recognized concepts human and social capital, is a construct similar to economic capital, where resources are invested and leveraged for a future return. Psychological capital is different from human (‘what you know’) and social (‘who you know’) capital, and is more directly concerned with ‘who you are’ and more importantly ‘who you are becoming’ (i.e., developing one’s actual self to become the possible self).
Psychological capital is operationally defined as an individual’s positive psychological state of development that is characterized by: (1) having confidence (self-efficacy) to take on and put in the necessary effort to succeed at challenging tasks; (2) making a positive attribution (optimism) about succeeding now and in the future; (3) persevering toward goals, and when necessary, redirecting paths to goals (hope) in order to succeed; and (4) when beset by problems and adversity, sustaining and bouncing back and even beyond (resiliency) to attain success (Luthans, Youssef, & Avolio).
Helping College Grads Transition to Work
Cultivate ‘psychological capital’ to help college grads transition to work.
Interview by Kathryn Tyler 5/1/2014
For millions of eager young college students, May means graduation; for Rachel Klemme Larson, Ph.D., it’s time to get to work. Larson is assistant director of career services at the University of Nebraska-Lincoln College of Business Administration. She has been helping college students find jobs and adjust to the workforce for the past nine years. When several alumni told her that the workplace was not what they expected, she probed further to see why some graduates transition well and others do not. Her research—which is discussed in “
Newcomer Adjustment Among Recent College Graduates: An Integrative Literature Review,”
an article co- written by Larson and published in the September 2013 Human Resource Development Review—revealed that successful new grads have a higher level of something called “psychological capital.”
What is psychological capital?
It is a positive psychological state with four components: self-efficacy, optimism, hope and resiliency. Self.
Employee engagement that bonds trust in workplaceKhrisma Khrisma
This article is inspired by the two people who had ever worked together as a team when I was waiting for my last bus home. They're seemed cool in their way talking to each other.
Reply to TEVA 2No matter where you go or what you do, they are t.docxsodhi3
Reply to TEVA 2
No matter where you go or what you do, they are there, millennials. Not necessarily a bad thing, except trying to figure out their intentions. In any work force you will have multiple generations of people, they all offer something different. Attitudes, beliefs, experience, goals and expectations. What we all want and share a common thing in are the three R’s: Respected, Recognized and Remembered (Organizational Behavior, 2014). Respecting each generation regardless of age goes a long way. We may not understand why they do the things the way they do, however we can all learn from each other. Recognition..as managers, employees at all levels want recognition. Show them they are appreciated for what they bring to the table, to the mission, to the organization. Show them you care about them, how hard they work and that what they do does not go unnoticed. Provide them feedback (Organizational Behavior, 2014). Being remembered is also important as it tells them the organization values them.
Finding out what motivates each generation is not easy, you have to put some effort into it. Get to know them, gain their trust, find out what they are good at, what they desire to know and learn and use it to your advantage. Each generation can help and motivate each other. Millennials are technologically savy, where as the older generation is used to doing things the old fashioned way. Getting the generations to talk to each other, ask questions, break the barriers, can help make a huge difference in productivity in the work place. Telling them what the company vision is and purpose of their efforts. Showing them that working together as a team, that they can reach the same goal in the end to get the job done will help motivate them to work together. Give the younger generation goals to reach and milestones to progress. Give the older generation time and flexibility with how to get the job done (Lloyd, n.d.). In the end the bottom line is get to know your people, appreciate them and what they do and ensure they understand their purpose in the organization.
Reply to LARE 2
With the advancements in technology the speed of how things get done are faster and for any organization to remain sustainable in the 21st Century they will have to embrace technology and globalization. Having a diversified work environment can result in success for an organization by first bridging the “gap” between generational workers. By first, discovering the needs of the employees in order to frame what motivates them, because motivational tactics are not one-size fits all. Trader Joe, was a good example of how they keep their employees motivated through a collaborative environment, Manager’s helping out, and employee empowerment. (Organizational Behavior, 2014, ch 5, p.4)
Another way to motivate an age-diverse workforce is through, mentorship, where experienced workers coach and train the younger employees. Offer opportunities of “reverse mentoring in areas of techno ...
The High Potential Traits Inventory (MacRae, 2012; MacRae & Furnham, 2014) was designed to provide an accurate, valid and clear measure of personality at work.
Originally composed of ten factors and characteristics related to success and leadership capability, the traits were recombined into six common factors (MacRae, 2012), which are most relevant for the workplace using Factor Analysis and Structural Equation Modelling.
Six High Potenital Traits (MacRae, 2012):
Conscientiousness,
Adjustment,
Curiosity,
Risk Approach,
Ambiguity Acceptance, and
Competitiveness.
Why should your business be interested in an esoteric subject such as Emotional Intelligence? Why should your firm invest training dollars in a program designed to increase emotional competencies for your staff? Does it make a difference when employees are aware of their feelings, values, and goals? Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : www.360experientialsolutions.com
Work 1.jpegWork 2.jpegWork 3.jpegWork 4.jpegWork.docxambersalomon88660
Work 1.jpeg
Work 2.jpeg
Work 3.jpeg
Work 4.jpeg
Work 5.jpeg
work 6.jpeg
work 7.jpeg
Work Grading.jpeg
Managing Conflict: Audio Interviews
Healthy Conflict in Public Administration
Interviewer: Workplace conflict is a natural and healthy aspect of organizational success, but in some
instances, it can also be detrimental. From your perspective, should the public administrator promote a
culture where health conflict is expressed and utilized toward achieving organizational goals, and if so,
how should he or she do achieve this organizational culture?
Representative Keith Ellison
United States Congressman, 5th District of Minnesota
Washington, D.C.
Well, the public administrator has to understand that conflict is like gravity, it is there, it will be there,
there is no such thing as conflict-free environment, nor should there be.
The sales force wants to sell as many products as they can. The accounting group wants to make sure
that the organization is safe and sound and solvent. Sometimes these two goals are at cross purposes,
and they should be—what the administrator and the leader needs to do is to create an environment
where mistakes are OK, where conflict is OK, where people can disagree, where somebody can say that I
think that so-and-so is wrong and that so-and-so will have enough trust to know that it is, one, not
personal. Two, not designed to thwart their progress in the organization. Three, that it is sincerely
meant.
I mean, the leader needs to set that tone, and sometimes that means the leader needs to let people
critique them, and that sends a message that, critique and difference of opinion is OK here.
Now, of course at some point we need to get it together and make a decision, but you have got to make
a deliberate and conscious effort to make sure that you have an environment in which people can give
criticism and people can take it.
This is learned behavior. This does not just spring up overnight, this is learned behavior, and you have to
practice it and you have to deliberately implement a process for conflict resolution, honesty, and trust. In
that way you are always going to be able to anticipate problems as they arise. Conflict should be looked
at as early warning system.
State Senator Katie Sieben
Minnesota State Senator, District 57
St. Paul, MN
There is certainly no lack of conflict in the Minnesota Senate and it is not, as most people would think, it
is not along partisan lines always or has been usually. So I do not have any real good advice to how to
promote it because it just comes so naturally to us in the legislative setting.
Ms. Deborah Chase
City Council Member 1998 - 2003, Mayor 2002 - 2003
City of Kennmore
Conflict ignored always grows, so you absolutely have to address that. And providing a healthy
environment where it is okay to disagree or at least discuss the disagreement, so that everyone
understands where each other is coming from is critically important in order .
Factors such as; Past rivalry, personality,
ego, attitude and approach affect the relationship
between emotional intelligence and conflict and
clash formation. Conflict arises due to a person’
related problems like he thinks he is everything, his
style of dealing and behaviour, his thinking and
opinions etc. The fundamental factors of the link
between emotional intelligence and policy of
conflict management are identified as;
communication and mutual relationships, interest
for self, interest for others and shifting and reperception
of the clash situation. As conflicts can
have both positive and negative impacts on
organizations, so it's the duty of management to
control the role of conflicts by bringing effective
leadership for the better and success of the
organization. The role should be made and strategy
should be applied in such a way that it can
minimize the conflict and positive steps in term of
leadership among the staff. This review will
highlight the present consideration of emotional
intelligence (EI) and management styles toward the
leadership for the exploration of key areas and
lighter for the future direction.
BBA 3451, Organizational Theory and Behavior 1 CourseMargaritoWhitt221
BBA 3451, Organizational Theory and Behavior 1
Course Learning Outcomes for Unit II
Upon completion of this unit, students should be able to:
2. Discuss human aspects of an organization.
2.1 Identify the five types of individual behavior in organizations.
2.2 Describe the Big Five personality dimensions and how they relate to individual behavior in
organizations.
2.3 Discuss the ways to improve perceptions in organizational situations.
Course/Unit
Learning Outcomes
Learning Activity
2.1
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Unit II Podcast
Unit II Essay
2.2
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Unit II Podcast
Unit II Essay
2.3
Unit Lesson
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Unit II Podcast
Unit II Essay
Reading Assignment
Chapter 2: Individual Behavior, Personality, and Values, pp. 32–44, 45–51
Chapter 3: Perceiving Ourselves and Others in Organizations
Click here to access the Unit II Podcast. (Click here to access the transcript of the Unit II Podcast.)
Unit Lesson
In the podcast below, Chantell Cooley, Dayna Fuller, and Caroline Walters discuss ways in which personality
tests can be used within the workplace. Dayna, Chantell, and Caroline share their experiences with you as
well as helpful tips.
Click here to access the Unit II Podcast. (Click here to access the transcript of the Unit II Podcast.)
UNIT II STUDY GUIDE
Individual Behaviors and Perceiving
Ourselves and Others
https://online.columbiasouthern.edu/bbcswebdav/xid-64050504_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050886_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050504_1
https://online.columbiasouthern.edu/bbcswebdav/xid-64050886_1
BBA 3451, Organizational Theory and Behavior 2
UNIT x STUDY GUIDE
Title
Individual Behavior, Personality, and Values
To begin this unit, let us think about two entities: a large corporation comprised of hundreds of people and a
major league sports team (e.g., a hockey team comprised of 25 players or a professional football team
comprised of 80 players). These
represent a good cross section of
organizational behavior. These
units face the same individual
types of behavior. Refer to the
MARS model shown in Exhibit 2.1
on page 32 of the textbook;
MARS represents motivation,
ability, role perceptions, and
situational factors (McShane &
Von Glinow, 2018). Looking at
each example in the model, they
all contribute to the five types of
individual behavior in the
workplace.
Task Performance
Within a corporation, employees need to add value to gain market share, increase growth, maintain a
competitive advantage, and control cost for their company. Also, their task perfor ...
360HR Knowledge Guide - The Science of SelectionDi Pass
HR and recruitment techniques have changed radically over the last decade, with technology advances and social changes bringing about new recruitment tactics and best practices.
360HR has summarised our most recent and on-the-job experience into this handy knowledge guide. You'll find practical ways to improve your recruitment outcomes and sidestep common HR pitfalls.
A R T I C L EWhat Makes a Leaderby Daniel GolemanP .docxransayo
A R T I C L E
What Makes a Leader?
by Daniel Goleman
P R O D U C T N U M B E R 3 7 9 0
New sec tions to
g u i d e yo u t h ro u g h
t h e a r t i c l e :
• The Idea in Br ie f
• The Idea a t Wo r k
• E x p l o r i n g Fur t h e r . . .
What distinguishes
the outstanding leader
from the merely adequate?
Emotional intelligence—
a power ful combination
of self-management skills
and the ability to work
with others.
HBR
OnPoint
F R O M T H E H A R V A R D B U S I N E S S R E V I E W
A to define the ideal leader, many
would emphasize traits such as intelligence,
toughness, determination, and vision. Often
left off the list are softer, more personal quali-
ties—but recent studies indicate that they are
also essential. Although a certain degree of
analytical and technical skill is a minimum
requirement for success, what is called
“emotional intelligence” may be the key
attribute that distinguishes outstanding per-
formers from those who are merely adequate.
For example, in a 1996 study of a global food
and beverage company, where senior managers
had a certain critical mass of emotional intelli-
gence, their divisions outperformed yearly
earnings goals by 20%. Division leaders without
that critical mass underperformed by almost
the same amount.
What Makes a Leader?T H E I D E A I N B R I E F
T are five components to emotional
intelligence: self-awareness, self-regulation,
motivation, empathy, and social skill. All five
traits sound desirable to just about everyone.
But organizations too often implicitly discour-
age their people from developing them.
Self-management skills
1. Self-awareness. Emotional intelligence
begins with this trait. People with a high
degree of self-awareness know their weak-
nesses and aren’t afraid to talk about them.
Someone who understands that he works
poorly under tight deadlines, for example,
will work hard to plan his time carefully,
and will let his colleagues know why. Many
executives looking for potential leaders
mistake such candor for “wimpiness.”
2. Self-regulation. This attribute flows from
self-awareness, but runs in a different direc-
tion. People with this trait are able to con-
trol their impulses or even channel them
for good purposes.
3. Motivation. A passion for achievement for
its own sake—not simply the ability to
respond to whatever incentives a company
offers—is the kind of motivation that is
essential for leadership.
The ability to relate to others
4. Empathy. In addition to self-management
skills, emotional intelligence requires a
facility for dealing with others. And that
starts with empathy—taking into account
the feelings of others when making deci-
sions—as opposed to taking on everyone’s
troubles.
5. Social skill. All the preceding traits culmi-
nate in this fifth one: the ability to build
rapport with others, to get them to cooper-
ate, to move them in a direction you desire.
Managers .
1. Can psychological capital impact satisfaction and organizationa.docxNarcisaBrandenburg70
1. Can psychological capital impact satisfaction and organizational commitment?
2. Can wages affect the psychological constructs of psychological capital?
3. Can psychological capital be developed via training and impact individual performance?
refrences you can use:
Psychological Capital
Psychological capital is a positive psychological state with four components: self-efficacy, optimism, hope and resiliency. Self-efficacy means having confidence in oneself to complete goals. Optimism is more than just being positive; it is purposely and positively reframing external negative experiences. Hope is about persevering toward goals, redirecting yourself when faced with a setback. And resiliency refers to one’s ability to bounce back from adversity. Together they are greater than the sum of their parts.
Psychological capital, like widely recognized concepts human and social capital, is a construct similar to economic capital, where resources are invested and leveraged for a future return. Psychological capital is different from human (‘what you know’) and social (‘who you know’) capital, and is more directly concerned with ‘who you are’ and more importantly ‘who you are becoming’ (i.e., developing one’s actual self to become the possible self).
Psychological capital is operationally defined as an individual’s positive psychological state of development that is characterized by: (1) having confidence (self-efficacy) to take on and put in the necessary effort to succeed at challenging tasks; (2) making a positive attribution (optimism) about succeeding now and in the future; (3) persevering toward goals, and when necessary, redirecting paths to goals (hope) in order to succeed; and (4) when beset by problems and adversity, sustaining and bouncing back and even beyond (resiliency) to attain success (Luthans, Youssef, & Avolio).
Helping College Grads Transition to Work
Cultivate ‘psychological capital’ to help college grads transition to work.
Interview by Kathryn Tyler 5/1/2014
For millions of eager young college students, May means graduation; for Rachel Klemme Larson, Ph.D., it’s time to get to work. Larson is assistant director of career services at the University of Nebraska-Lincoln College of Business Administration. She has been helping college students find jobs and adjust to the workforce for the past nine years. When several alumni told her that the workplace was not what they expected, she probed further to see why some graduates transition well and others do not. Her research—which is discussed in “
Newcomer Adjustment Among Recent College Graduates: An Integrative Literature Review,”
an article co- written by Larson and published in the September 2013 Human Resource Development Review—revealed that successful new grads have a higher level of something called “psychological capital.”
What is psychological capital?
It is a positive psychological state with four components: self-efficacy, optimism, hope and resiliency. Self.
Employee engagement that bonds trust in workplaceKhrisma Khrisma
This article is inspired by the two people who had ever worked together as a team when I was waiting for my last bus home. They're seemed cool in their way talking to each other.
Reply to TEVA 2No matter where you go or what you do, they are t.docxsodhi3
Reply to TEVA 2
No matter where you go or what you do, they are there, millennials. Not necessarily a bad thing, except trying to figure out their intentions. In any work force you will have multiple generations of people, they all offer something different. Attitudes, beliefs, experience, goals and expectations. What we all want and share a common thing in are the three R’s: Respected, Recognized and Remembered (Organizational Behavior, 2014). Respecting each generation regardless of age goes a long way. We may not understand why they do the things the way they do, however we can all learn from each other. Recognition..as managers, employees at all levels want recognition. Show them they are appreciated for what they bring to the table, to the mission, to the organization. Show them you care about them, how hard they work and that what they do does not go unnoticed. Provide them feedback (Organizational Behavior, 2014). Being remembered is also important as it tells them the organization values them.
Finding out what motivates each generation is not easy, you have to put some effort into it. Get to know them, gain their trust, find out what they are good at, what they desire to know and learn and use it to your advantage. Each generation can help and motivate each other. Millennials are technologically savy, where as the older generation is used to doing things the old fashioned way. Getting the generations to talk to each other, ask questions, break the barriers, can help make a huge difference in productivity in the work place. Telling them what the company vision is and purpose of their efforts. Showing them that working together as a team, that they can reach the same goal in the end to get the job done will help motivate them to work together. Give the younger generation goals to reach and milestones to progress. Give the older generation time and flexibility with how to get the job done (Lloyd, n.d.). In the end the bottom line is get to know your people, appreciate them and what they do and ensure they understand their purpose in the organization.
Reply to LARE 2
With the advancements in technology the speed of how things get done are faster and for any organization to remain sustainable in the 21st Century they will have to embrace technology and globalization. Having a diversified work environment can result in success for an organization by first bridging the “gap” between generational workers. By first, discovering the needs of the employees in order to frame what motivates them, because motivational tactics are not one-size fits all. Trader Joe, was a good example of how they keep their employees motivated through a collaborative environment, Manager’s helping out, and employee empowerment. (Organizational Behavior, 2014, ch 5, p.4)
Another way to motivate an age-diverse workforce is through, mentorship, where experienced workers coach and train the younger employees. Offer opportunities of “reverse mentoring in areas of techno ...
The High Potential Traits Inventory (MacRae, 2012; MacRae & Furnham, 2014) was designed to provide an accurate, valid and clear measure of personality at work.
Originally composed of ten factors and characteristics related to success and leadership capability, the traits were recombined into six common factors (MacRae, 2012), which are most relevant for the workplace using Factor Analysis and Structural Equation Modelling.
Six High Potenital Traits (MacRae, 2012):
Conscientiousness,
Adjustment,
Curiosity,
Risk Approach,
Ambiguity Acceptance, and
Competitiveness.
Similar to Emotional Intelligence And Effective Leadership (13)
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
1. Emotional Intelligence And Effective Leadership
Emotional Intelligence and Effective Leadership
What is emotional intelligence?
" Emotional intelligence is the ability to perceive emotions, to access and generate emotions, to
access and generate emotions so as to assist thought, to understand emotions and emotional
knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual
growth." – Mayer & Salovery, 1997
Emotionally intelligent leaders are somewhat manipulative. Emotionally intelligent leaders are able
to achieve success in the work place because they are capable of persuading employees to comply
with requests, acclimate to change, or work together collaboratively in a manner that is beneficial to
the company without causing harm. Batool (2013) argues unlike intelligence quotient; emotional
intelligence does not involve mathematical or logical adept. Emotional Intelligence requires the
ability to perceive, understand, manage, and use emotions (Batool, 2013, p. 85).
The Case Of Caroline
EXAMPLE 1: Caroline has more than enough years to retire. In fact, past supervisors have openly
tried to persuade her to retire because she has the years and her salary could allow the department to
hire two more people. Caroline is a widow; her only son lives hundreds of miles away and just
welcomed his first child with his wife. Caroline hints at retirement, but she enjoys working.
Although she is a great worker, she is moody and sometimes rude. One of her main offenses is
implying that her
... Get more on HelpWriting.net ...
2.
3.
4.
5. Individual Success and Importance of EI and CI
There are number of factors that contribute to the success of an individual. These factors include but
are not limited to emotional intelligence, cognitive intelligence, proactive personality and level of
commitment. The topics of emotional intelligence and cognitive intelligence are popular for the
researchers in the last few decades (Rao 2006). There are number of notations and abbreviations
used for both such as CI, IQ, EI and EQ. This essay will use the abbreviations of EI and CI for
emotional intelligence and cognitive intelligence respectively. Kreitner and Kinicki (2013) refer to
EI as the ability to manage oneself and social relationships in mature and constructive ways. CI is
another form of intelligence that represents the ... Show more content on Helpwriting.net ...
EI comprises of those competencies that employees require to overcome such potential negative
outcomes to positive organisational outcomes. Furnham, McClelland and Mansi (2012) conducted
an interesting research which allows employees of the organisations to select their boss
hypothetically on the basis of four factors (age, sex, EI and CI). Results of this survey show that
there is no significant preference for gender or age of a boss but a strong preference for high EI and
CI, with EI more powerful that CI. EI helps individuals to achieve job satisfaction by controlling
their negative and positive emotions. Furthermore, personal and social competencies can be
developed through EI skills such as self–awareness, self–management, social–awareness and
relationship–management.
Many researchers (Rao 2006) believe that professions with higher CI scores are not only successful
individually but also have traditionally performed at the top level in all areas including business
leadership. Colfax, Rivera and Perez (2010) negate this notion and illustrate that not all who have a
high CI are successful neither not all those who are successful have a high CI. Bradberry and
Grieves (2009) conduct a research and their calculations show that EI is "the single biggest predictor
of performance in
... Get more on HelpWriting.net ...
6.
7.
8.
9. Graduation Speech : An Achiever
Achiever. My fifth SBL attribute, the only from outside the strategic category, is achiever. An
achiever can be defined as, "[A person who has] a great deal of stamina and work hard" (Rath &
Conchie, 2008, p. 103). Rath and Conchie (2008) also state that achievers somehow love to work
hard; aside from those who are considered 'workaholics,' I do not believe that the majority of hard
workers want to neglect whole aspects of their lives to succeed at whatever enterprise they are
undertaking. My story in education is one of an 'underdog;' however, I did not enjoy being this
underdog for one moment. How much better would it have been if I could simply work as others
did? At one point in my life, I was put into a position in which I knew ... Show more content on
Helpwriting.net ...
In these cases, the test would show that I, for instance, did not particularly enjoy historic events or
looking to the future's possibilities (actual question). In truth, I love history and I love looking at the
possibilities. More importantly, the other leadership assessments findings were not compatible with
the SBL. According to Northouse's (2016) Skills Inventory, I scored roughly equal for all three
measurements (technical skills 21, human skills 2, and conceptual skills 20). Yes, one can say that I
would make one great middle manager (Northouse, 2016), but the information here completely
contradicts the scores that I received on the SBL, which suggested that my true strengths lie in the
conceptual/strategic realm. All of these measures differ widely from the qualitative strengths
bombardment. In class, my classmates picked and chose what they thought were adjectives which
closely identified my characteristics. One classmate suggested that I was determined, strategic,
personable, and experience/intellect. My other classmate suggested that I was adaptable, a go–getter,
creative, and likeable. Aside from the one "strategic" answer that my classmate gave me, none of the
other attributes were present in my paper assessments. Yes, it can be argued that, except for the 360
feedback, the other assessments were self–reported. I would like to counter that paper assessments
do not take context,
... Get more on HelpWriting.net ...
10.
11.
12.
13. The Jackson Learning Style Profiler Model
1.0 Introduction
In the recent years, with businesses continue to grow; companies are not just looking for people with
good academic but also good intrapersonal skills. Hence, in this portfolio, I would be reviewing on
my own intrapersonal strengths as well as weaknesses. In addition, I will be using the Jackson
Learning Style Profiler model. Last but not least, I will set goals along the way for my professional
development, which I need to undertake in order to be more mentally and physically prepared in my
career path as a Financial Controller.
2.0 Intrapersonal Effectiveness
Intrapersonal Effectiveness is defined as, understanding yourself in terms of your strengths,
weaknesses, goals, style, biases and improving self–management ... Show more content on
Helpwriting.net ...
Conscientious Achiever is my highest scoring attribute amongst the 5 in the LSP test. From the
result, it basically described myself, which is being reliable, organized, responsible, trustworthy and
determined (Costa & McCrae, 1992). These personality traits are consistent to my future career as a
financial controller, who must be responsible in obtaining profitable results through the sales and
accounts team by developing the team. Having said that, there are times where the both teams will
have to rely on me in motivating them and giving proper training in widening their experience and
skills. In addition, as a high conscientiousness achiever, it indicates that I tend to not rush into
decisions before having a good thought of what are the consequences from the decision made
(Jackson, 2009). As a Financial Controller, it is essential to analyze the previous financial report
before setting another goal for the team.
2.4 Emotional Intelligent Achiever
Secondly, Emotional Intelligence (EI) is the ability to identify, assess and control the emotions of
oneself and the ability to read the emotions of people around you (Goleman, 1995). Based on the
table above, a score of 11th percentiles which is the lowest amongst
... Get more on HelpWriting.net ...
14.
15.
16.
17. Is Eq Important Than Iq
Emotional Intelligence : Is is more important than IQ For decades, a lot of emphasis has been put on
certain aspects of intelligence such as logical reasoning, math skills, spatial skills, understanding
analogies, verbal skills etc. Researchers were puzzled by the fact that while IQ could predict to a
significant degree the academic performance and, to some degree, professional and personal
success, there was something missing in the equation. Some of those with fabulous IQ scores were
doing poorly in life; one could say that they were wasting their potential by thinking, behaving and
communicating in a way that hindered their chances to succeed. One of the major missing parts in
the success equation is emotional intelligence, a ... Show more content on Helpwriting.net ...
It means to recognize emotions in others. It is very important today because the world is getting too
self–centred, people are getting increasingly attracted towards a materialistic way of life, and the
common bonds of friendship and love in the society or family are tottering. Anyone who wants to
lead a successful team must possess this valuable trait. According to Goleman (1995 ), People who
are empathetic are more attuned to the subtle social signals that indicate what others need or want.
This makes them better at callings such as the caring professions, teaching, sales and management.
Empathy is a particularly important aspect of emotional intelligence, and researchers have known
for years that it contributes to occupational success. Rosenthal and his colleagues at Harvard
discovered over two decades ago that people who were best at identifying others’ emotions were
more successful in their work as well as in their social lives (Rosenthal, 1977) . More recently, a
survey of retail sales buyers found that apparel sales reps were valued primarily for their empathy.
The buyers reported that they wanted reps who could listen well and really understand what they
wanted and what their concerns were (Pilling & Eroglu, 1994) . Social skill ( or handling
relationships ) : The art of relationship is, in large parts, skill in managing emotions in others. These
are the abilities that undergrad popularity, leadership, and interpersonal
... Get more on HelpWriting.net ...
18.
19.
20.
21. The Problem Of Client Development
History
Presenting Problem
Client is a five–year–old Caucasian boy. He currently lives with his adoptive parents, biological
brother, and adopted older brother and sister. He attends a private therapeutic early childhood
program five days per week, and also attends developmental pre–k offered through the school
district four half days per week.
This client for the first eight months or so of life had no consistency. He had parents who were both
physically and emotionally unavailable. He was left in his crib for long periods of time with no
interaction and never knew when he would eat next. He was exposed to domestic violence and at
times may have also been a victim of physical abuse. He had no control and chaos was all he knew.
Client was referred to program at the age of two by his adoption worker at the county social services
office. Client had just transitioned to his adoptive home and extra care and supports were needed. As
reported by the social worker and previous foster home the child has been having frequent angry
outbursts, defiance, and mood dysregulation. He is physically aggressive and will punch, kick, hit,
scratch and bite his brother as well as caretakers.
Relationship Status – Length of time together, Role
I have known and worked with this client for about three years. I was the case manager at the
therapeutic early childhood program when he started at the age of two. He struggled with this
transition and the staff in his classroom often needed assistance
... Get more on HelpWriting.net ...
22.
23.
24.
25. Emotional Intelligence : An Essential Quality For All...
Daniel Goleman born in Stockton, California, is an internationally known author, psychiatrist and
science journalist. He has received several awards and published 15 books, mostly written about
leadership. During this essay, we will focus on his writings about emotional intelligence. Emotional
intelligence is the capacity to recognize your own, as well as other people's emotions, to
differentiate between feelings, and to use emotional information to guide thinking and behavior
(Goleman, In Wikipedia The Free Encyclopedia Online., (n.d.)).
Emotional intelligence is an essential quality for all managers to be exceptional leaders. According
to Daniel Goleman, there are 5 components of emotional intelligence, self–awareness, ... Show more
content on Helpwriting.net ...
Self–awareness of this magnitude gives a person confidence and the ability to know your own
strengths and weaknesses. Mastering self–awareness opens the door for strengthening your
weaknesses to become a better leader. Professionals can be educated on self–awareness to improve
leadership qualities (Connelly, 2008).
Self–regulation is defined as a person's capability to control your thoughts or redirect emotions and
think before acting (Goleman, In Wikipedia The Free Encyclopedia Online., (n.d.)). Comprehending
your feelings and what caused them, gives you the ability to manage your actions. Recognizing what
upsets you and the root of the cause so you can stop inappropriate actions, to think before you speak.
After you identify what causes certain reactions you can practice ways to change your actions. Of
course, you have to be willing to accept change and few people are (Team, 1996–2016). Does the
expression "The glass is half full" sound familiar? When a negative situation arises, having the
ability to control your thoughts and turn them into something positive is an exceptional
characteristic to have. Can you find a positive side in a negative situation?
Internal motivation is defined as a person's desire to work that goes beyond external reasons like
financial and social status (Goleman, In Wikipedia The Free Encyclopedia Online., (n.d.)).
... Get more on HelpWriting.net ...
26.
27.
28.
29. The Effect Of Emotion Coaching On Children And Children...
Parent emotion coaching helps children to integrate their right brain with their left–brain for healthy
development of emotion regulation. However, parents are required to be self–aware of their own
emotions for positive results when emotion coaching their children. Emotion coaching improves
children's ability to self–calm and label their feelings; in addition, it fosters emotional health as
parents teach their children to express emotions especially when facing conflicting and difficult
situations. Emotion coaching programs assist both parents and children with emotion dysregulation
by breaking their negative behavioral patterns resulting in improved behavioral conduct. Children
diagnosed with ADHD and ODD experience beneficial results with parent emotion coaching.
Introduction
Emotion coaching assists parents in recognizing the significance of their children's emotions by
being receptive and accepting through spoken directives as children learn how to appropriately
express and cope with their own emotions (Dunsmore, Booker, & Ollendick, 2013). In addition,
emotion coaching works when parents are equipped with self–awareness of their own emotions and
that of their children (Lauw, Havighurst, Wilson, Harley, & Northam, 2014). These parents
understand the importance of spending time with their children to build the bridge of intimacy while
assisting in the development of placing names on emotions and teaching self–comforting, empathy
towards others, and setting
... Get more on HelpWriting.net ...
30.
31.
32.
33. The Integration Of Emotional Intelligence Into Healthcare
The Integration of Emotional Intelligence into Healthcare Throughout today's healthcare industry,
many organizations have been constantly striving to stay ahead of the competition. One area of
focus has been improvement of the organization's leaders. In order to create a strong organizational
culture and successful healthcare system, effective leadership is needed. It is thought that one major
characteristic that aids in the effectiveness of many leaders is the ability to utilize their emotional
intelligence. This paper will discuss the development and background of emotional intelligence, its
importance and function within the nursing industry, the integration into one's own practice, as well
as the role it has played in regards to personal growth.
Development and Background The theory of emotional intelligence was first introduced in 1990 by
John Mayer and Peter Salovey. They developed various ways to measure emotional intelligence
abilities, if it improved with age, and if emotional intelligence abilities formed a unified intelligence
(Mayer, 2009). Mayer and Salovey found that if all criteria were met, than it was said to be a true
intelligence. As described by Mayer (2009), emotional intelligence can be defined as one's
capability to reason about emotions and emotional information, and of emotions to enhance thought.
Those with high emotional intelligence can accurately perceive emotions in other's faces. They also
know how to use specific emotional times within
... Get more on HelpWriting.net ...
34.
35.
36.
37. Raising An Emotionally Intelligent Child
Introduction In John Gottman's, Raising an Emotionally Intelligent Child, it is found that teaching
children to regulate and understand their emotions is important in order to create an emotionally
healthy generation. Emotional intelligence, which is referred to as an "IQ" of people and the world
of feelings (Gottman 17), contributes to the success of life emotionally, socially, and mentally of
oneself. According to Gottman, there are multiple contributing factors that influence a child's
emotional intelligence which are parents and their parenting style, parent's emotional expression, a
parent's interest or relationship with the child specifically between father and child, and the
influences of the parent's relationship on the child. The ... Show more content on Helpwriting.net ...
Each style has a long term effect on the child and will influence the relationship between parent and
child.
Connections to Psychology 135 One of the main topics this book focuses on is the social aspect of
relationships, regarding parent to child, parent to parent, and child to peer. In the psychology 135
class there has been discussion in regards to importance and significance of having healthy or open
communication in relationships. An important concept that has been discussed when it comes to
communication in gender differences is report vs. rapport. According to the course text, Marriages,
Families, & Relationships: Making Choices in a Diverse Society by Mary Ann Lamanna and Agnes
Riedmann, Report talk is what men typically engage in which is mainly aimed at conveying
information, Rapport is what women usually engage in by speaking to gain or reinforce intimacy or
connection with others (Lamanna 328). In other words report is used in order to gain a solution
while rapport is used to gain or foster intimacy. When connecting this information to
... Get more on HelpWriting.net ...
38.
39.
40.
41. Qualities of a Manager
Surname: Johannes
Initials: O R
Student number: 3374223
Module: ADM 618
Module: Principles of Management and Business 2013
Assignment: Individual
Title: Qualities of a Successful Manager: Literature Review & Personal Assessment
Date due: 06 March 2013
Statement: All the sources used and/or quoted have been indicated and acknowledgement by means
of Complete references.
Signed: ––––––––––––––––––––––––––––––––––––––––––––––––––––
Qualities of a successful manager
I have recently done some research with regards to what the essential criteria of successful
management entails. It has come to my attention that these qualities differ from ... Show more
content on Helpwriting.net ...
They have a sense of enjoying what they are doing and in–turn this would lead to their promotion or
growth within the business or the relative field due to the love or passion they have. An evident
change in the dragging, below average work and absenteeism will noticeably be improved.
Respect
You firstly have to have respect for yourself before you can earn respect of others, in saying this you
have to see yourself as someone worthy of respect. This quality of management includes
consideration for other people's privacy, their physical space and belongings. In the same light it
also includes respecting different viewpoints, philosophies, physical ability, beliefs and personality.
Regardless of the quality or standard of work of the employee, respect still has to be shown and the
corrective procedures should be followed where need be but negative criticism should definitely not
be tolerated.
From experience in my market existence I have gathered that i still have quite a bit of learning to do
before I will excel at being a high quality and effective manager.
42. When I measure my emotional intelligence up to what it effectively should be then I can
comfortably say that I am not too far off from where it should be. I do understand that all humans
bleed and have feelings therefore I base my decisions on my judgement. I am to a great extent able
to manage
... Get more on HelpWriting.net ...
43.
44.
45.
46. The Effects Of Social Media On The Media
Demographics and covariates. Participants' age will initially be required for the cross–sectional
analysis. Controlling for possible covariates, we will also collect socio–demographic information
(gender, ethnicity, religion, socioeconomic status, and place of residence). Personality will be
measured using the NEO–Five Factor Inventory (NEO–FFI; Costa and McCrae, 1992), a well–
established questionnaire frequently used for its validity and reliability. It consists of 60 items
measuring the traits (openness, extroversion, conscientiousness, agreeableness, and neuroticism) on
a 5–point scale ranging from strongly disagree (1) to strongly agree (5). Higher ratings denote a
prominent personality trait. Media use. A self–assessment survey, the Media Multitasking Index
(Ophir et al., 2009) will be used to measure overall media consumption and media multitasking.
However, it will be slightly modified to assess electronic media use only. The original questionnaire
included print media, which is not hypothesized to inhibit emotional regulation. Additionally, the
original measures did not contain the use of social networking sites, which will be replacing "print
media." These changes are necessary to reflect current media trends. The original 4–point scale will
be replaced with a 7–point scale to allow for increased variability and decreased ambiguity (e.g.,
most of the time, some of the time, a little of the time, never). The new scale will be ranging from 0–
hours a day (1) to 12
... Get more on HelpWriting.net ...
47.
48.
49.
50. Organizational Development Department And Is Someone That...
When selecting my topic for this research paper I reached out to a co–worker of mine, Michelle
Choate. Michelle works in our Organizational Development department and is someone that I have
taken communications classes from at St. Luke's. For many years I consistently had employment
evaluations that suggested that I had significant opportunity to improve my communication skills.
Through the courses taught by Michelle, I was able to discover some characteristics about myself
and implement her teachings into my life. I did not realize it prior to writing this paper but she has
been a valuable asset to increasing my emotional intelligence. When selecting my topic I wanted to
know, from her perspective, what topics in communication where ... Show more content on
Helpwriting.net ...
Characteristics of self–regulation include; trustworthiness, integrity and openness to change. Internal
motivation is your passion to complete a project or a goal that is beyond financial compensation.
Empathy is the ability to understand the emotions of others, and treating them in a way that is
compatible with their emotional reactions. And finally, social skills include one's ability to manage
and build social and professional networks, be persuasive, build teams and rapport.
Who has emotional intelligence?
Emotional intelligence (EQ) is similar to intelligence quotient (IQ) in the respect that we all have it
to some degree. Both emotional intelligence and intelligence quotient have standardized tests to
evaluate your EQ and IQ respectively. Even though one's IQ can change over time, you are likely
remain in the same place in the group in which you are compared to. Emotional intelligence
however is something you can increase (or decrease) over time. An EQ test can help you understand
your strengths and weaknesses and how to improve upon your areas of opportunity. "Emotionally
intelligent people have a certain way of thinking, feeling, and behaving. They're naturally confident.
They bring out the best in others. When you're with someone who's highly emotionally intelligent,
you feel like he or she is completely interested in you. He or she isn't distracted when talking to you;
you get his or her full attention" (Stein). The cornerstone to
... Get more on HelpWriting.net ...
51.
52.
53.
54. Programs Impact Children's Academic Achievment
From the information I gained from my classmate's wikis, many of them include skill–building
lessons that incorporate the common themes of increasing children's social and emotional
competency. Like the Roots of empathy program, these programs all aim to incorporate better
understanding and acceptance of differences. Some of the differences I notice are that a few of these
programs also have the direct goal of trying to improve literacy and academic success, though I
believe all programs like these will impact children's academic achievements positively. From what
I took, most of these programs start in the classroom, and then send lessons or activities home.
Parent involvement is important to the success of all of these programs and is a huge link to the
retention of each of these programs. Many of these programs teach about positive peer relationships,
which to me is a starting point that lays the foundation for how children will interact with their
communities, as they become adults. To better understand each of these programs, I have compiled
details on each from my review of the wiki pages.
The Positive Action program is designed for grades K–12 and focuses on building skills that support
effective social and conduct behaviors with emphasis on personal character and mental health, and
works to develop the ability to be able to set and achieve goals. The curriculum follows 140 lessons
that are divided in to six teaching units. These six units include lessons
... Get more on HelpWriting.net ...
55.
56.
57.
58. The Leadership Practice Of A Nursing Student
As a nursing student, I have had great success forming therapeutic relationships with my clients and
have received positive feedback from clinical instructors about my patient communication.
However, I experience uncertainty when interacting with peers or colleagues. My lack of confidence
translates into difficulty forming effective professional relationships. This assessment is reflected in
my Clinical Leadership Survey as a deficit in the leadership practice of Encouraging the Heart. This
practice includes behaviors such as recognizing contributions, celebrating accomplishments, and
providing feedback (Patrick, Laschinger, Finegan, and Wong, 2011).
The results of my baseline survey support the theory that my weakness is in interprofessional
communication. Alternatively however, I recorded equal strength of fourteen out of fifteen in the
other four leadership practices. Each of these four practices incorporates an element of Emotional
Intelligence and reflective practice. Based on my clinical experiences and feedback from instructors,
I agree with these results and can identify that interprofessional communication is the skill I must
develop to become an effective leader.
Personal Strategies Over the Term
Throughout this semester, I worked through the Unfreeze and Move stages of Lewin's Force–Field
Model for change. Similar to the Assessment and Planning steps of the Nursing Process, the
Unfreezing stage occurs when the individual identifies a need for change (Kelly &
... Get more on HelpWriting.net ...
59.
60.
61.
62. The Relationship Between Intelligence And One 's Academic...
The purpose of this research paper is to illuminate whether or not there is a relationship between
intelligence and one's academic and occupational career success. Researchers who believe school
and occupational success goes beyond general intelligence may consider the following concepts. For
example, outside forces such as socioeconomic status (SES), motivation or determination, parenting
style, teaching style and increased school attendance can affect an individual's academic career as
well as boost intelligence. Also, different types of intelligence may affect success, such as emotional
intelligence. There are also researchers who feel that intelligence is a great predictor of success in
school and beyond, for instance, Alfred Binet regarded intelligence as an inherited faculty and he
measured intelligence as a way of isolating those individuals who needed additional academic help
(Trull & Prinstein, 2013, p.192).
As the need of institutions such as schools, industries, military forces and governments became
interested in individual differences in terms of intelligence the need to measure performance grew
(Trull & Prinstein, 2013, p.192). This new ideology sparked the debate as to what intelligence
actually is and how scientists can accurately measure it. Though there are no universally accepted
definitions of intelligence, throughout the years the following concepts have been utilized.
Intelligence is described by one's ability to adapt to the environment,
... Get more on HelpWriting.net ...
63.
64.
65.
66. The Effects Of Emotional Intelligence On Health Care...
Empathy is used to describe a wide range of experiences. It is the "capacity" to share and understand
other people's emotions and another's "state of mind". Empathy is being able to imagine what
someone else might be thinking or feeling while maintaining a state of vulnerability to one's
previous experiences, biases, and emotions. Empathy is a very powerful concept that is often
misunderstood or discounted for its importance, especially for health care professionals. The use of
empathy, vulnerability, and compassion are traits that can be learned, and it determines someone's
emotional intelligence. This paper will discuss the major concepts, history, and definitions of
emotional intelligence. Furthermore, it will delve into the application in nursing practice, my own
personal practice, as well as how it has led to my personal growth. Utilizing the leadership role of
emotional intelligence allows nurses and other professionals to become vulnerable in their practice
in order to build strong connections, relationships, and most importantly, to become more connected
with themselves. This leadership role will set us up for success in order to create an environment for
optimal functioning, and to achieve the desired therapeutic results for our patients.
History, Background, Definitions, and Major Concepts It wasn't until the year 1920 that different
types of intelligence were defined. It was proposed by a man named EL Thorndike, and he separated
the different types of
... Get more on HelpWriting.net ...
67.
68.
69.
70. Decision Making, And Leadership : A Self Assessment
EI, Decision–Making, and Leadership: A Self–Assessment
The newest additions to leadership and the traits organizations now seek out includes Emotional
Intelligence (EI) and Decision–Making (DM). Acknowledging the transformation of emotions from
a negative unwanted factor to a positive, successful factor in organizational terms is essential in
today 's' job market. Moreover, today's organizational view, EI is indispensable to the effectiveness
of leadership (Fambrough, & Hart, 2008). The fact that employees with high EI build solid
organizational foundations while those with lower EI are problematic for their organization.
Additionally, research has indicated EI equipped leaders think clearly and accurately about emotions
that are capable of anticipating or coping with change more effectively (Mayer, & Caruso, 2002).
Knowing EI is one of two commodities sought by organizations is useful; knowing the second is
necessary.
Today's Organizations also seek leaders who are successful at DM also to EI. Organizations view
the three step process of DM as: recognizing a problem, choosing alternative solutions from existing
choices, and assessing the results as a cognitive and desired characteristic (Tambe, & Krishnan,
2000). Furthermore, many DM events are understood as other than linear decisions which require
creative structure from the messy chaos. The DM process is believed to incorporate many desired
characteristics that include: proactivity, willingness, incremental step
... Get more on HelpWriting.net ...
71.
72.
73.
74. Music Education And Emotional Intelligence
A great musician can successfully realize two critical aspects of music while performing, the
physical and abstract. While the technical requirements of such an endeavor can be aided through
direct musical instruction, in earlier stages of musical growth the emotional demands require
guidance by a teacher and self–exploration from the participant. Once success in this area becomes
apparent, musical benefits emerge and the journey the individual undertook also helps shape their
emotional intelligence. By answering the question of how music education affects an individual's
emotional knowledge of music and themselves, it will become possible to see the benefits of
teaching music students with an emphasize on emotional learning. The first task requires the
establishing of a relationship between music education and emotional intelligence, then different
pedagogical techniques can be explored and gauged for their success in producing the desired
effects, all which will help draw the connections between both ideas. Here are the parameters that
will be used to guide the following discussion. The term "music education" is the teaching and
learning of music (Colwell). The term "emotional intelligence", also know as EI or EQ, was
introduced by Daniel Goleman and colleagues and is defined as a person's ability to recognize
emotions, make a choice as to what emotions are appropriate for given circumstances, and then be
able to effectively communicate those emotions (Wood 168). In terms
... Get more on HelpWriting.net ...
75.
76.
77.
78. Child Poverty And Its Effect On A Child's Foundation Of...
The Cycle Continues
With the amount of poverty in our nation, it seems that it is the least of our concern. If we put as
much effort in ending poverty as we do in fighting each other in a race war, we might actually get
somewhere on both grounds. Though there are many studies that have been done on the difference
of education level among race or ethnicity, one thing has been proven, "no matter the color or
ethnicity of the child, studies have proved that students who live in poverty score well–below
average" (Lacoure and Tissington) socially and academically. Children that suffer from poverty are
"one point three times more likely to have developmental delays or learning disabilities than those
who don't live in poverty (11 Facts about Education and Poverty in America)." Child poverty can
affect a child's foundation of life–long skill that they will use as building blocks in creating
relationship with teachers and their fellow peer. Through poverty the intellectual ability and brain
growth of a child can be interfered with if a child's emotional needs are not met, in–turn creating
hardships that will follow them throughout life.
It has been shown through many reported studies that a child's performance in life can be affected
by the level of family income. Though there are many ways that these children can be helped
through providing material things, meeting a child's necessity of affection and attention at home is
something that cannot be bought. Anthony W. Orlando wrote
... Get more on HelpWriting.net ...
79.
80.
81.
82. How To Manage Emotional Dysregulation
The process of learning healthy, functional methods to manage emotional states is a life–long task
with key critical periods in early childhood and adolescence. Emotional regulation dysfunction
results from a combination of emotional vulnerability that reacts with overly sensitive responses on
the part of the patient and an inability to modulate the resulting emotions. Experiences with this type
of dysregulation are common, if not typical, of human development and are usually amenable and
responsive to newly acquired coping strategies or the restructuring of old ones. When the
dysregulation is resilient and persists over time, cognitive distortions, ruminations, and sub–optimal
coping strategies will emerge to establish and perpetuate a ... Show more content on Helpwriting.net
...
Fields, R. D. (2010) explained how learning creates new brain circuitry or strengthens existing task
specific neural pathways by enhancing and reinforcing synaptic connections and improving signal
transmission via thicker axonal myelination. With the examples of music, juggling, and reading,
Fields showed alterations in white matter structural organization and increased myelination in
response to targeted training which improved task performance. The author also elucidated how
electrical activity regulates myelination of axons by increasing the activity of nearby
oligodendrocytes. Unfortunately, there may be a down side to this as undesirable habits can be
reinforced as well. Children are at increased risk because myelination is most easily achieved from
birth to age six. Since emotional regulation is a learned skill, myelination may be an important
aspect of mental disorders and these two things are not mutually exclusive. Disrupted and
incomplete myelination could explain aberrations in neural firing and signal transmission in specific
brain regions linked to certain psychopathologies. Repeated experiences with dysregulated emotions
and behavior can be reinforced via increased myelination of the related neural
... Get more on HelpWriting.net ...
83.
84.
85.
86. Learning The End Result Of Stress
Learning the end result of stress I also learned to notice symptoms of stress so that I can catch it
early. Symptoms such as high blood pressure, headaches, having high tension, anxiety,
procrastination, increase of smoking or drinking, and lack of sleep, all of these symptoms should be
monitored by you because they will effect on how you function in the workplace. Noticing these
symptoms you need to take action and make changes or the organization needs to make changes. A
way that an organization can help reduce employee stress is to redesign the job, putting the right
employee with the right job, and share what expectations are. Taking in all this information about
stress has really informed in what to be aware of, and in the future ... Show more content on
Helpwriting.net ...
To truly improve your ability in the four emotional intelligence skills, you need to better understand
each sill and what I looks like in actions (Bradberry & Greaves, pg. 23). Following the strategies
that I learned in Professor Girton's class my awareness of emotional intelligence has increased. Self–
awareness strategies that I followed to understand myself more was that I took the time to ask
people I know to provide feedback about myself, spot my emotions in films, and know who and
what pushes my buttons. Although there are many other strategies, these were just several that
helped see who I am. My social awareness has improved where I can read people and tell a certain
situation did not go well. By following some of these strategies; stepping into their shoes, catching
the mood of the room, and watching body language. Exercising these strategies has helped
tremendously with understanding and communicating with people that surround me. Part three,
perspective, and I have a fantastic perspective about organizational leadership. I will share my
viewpoint, beliefs, and opinion about leadership in organizations. Deeper into my perspective I will
elaborate my purpose, motivation, my own mission statement, and in doing so it should portray what
objectives and expectations that I hold for myself. Before making organizational leadership my
major and enrolling at Northern Kentucky University I was working at a bar and grill called the
... Get more on HelpWriting.net ...
87.
88.
89.
90. The Development Of Emotional Self Regulation Skills
CUSS THE DEVELOPMENT OF EMOTIONAL SELF–REGULATION SKILLS IN CHILDREN
DURING THEIR SCHOOL YEAR
Have you ever wondered why, when someone gets you upset you do not act out in public or just go
beating the person? Well, that is because of your emotional self regulation. On the other hand, when
an infant gets upset they tend to throw a temper tantrum the reason being their emotional regulation
skills are still developing and this where the help of the parents or care givers are needed to help
these infants and young children successfully develop their regulation skills (Kagan & Snidman,
2004). Emotion regulation is a very important variable in student functioning that practitioners in
education and psychologist have not fully understood or successfully addressed (Macklem 2008).
Young children need emotion regulation skills most in their peer interactions, fitting into peer
groups is very important for a young child's emotional adjustments as well being successful
academically (Macklem 2008).
Researches in this field are yet to agree on a uniform definition for emotions self regulations,
thought they all seem to agree upon the fact that it involves the the control of an individual's
emotion. Emotional psychologist Macklem Gayle defines emotional regulation as how people are
able to control which emotions are experienced, how and when they feel the emotions, and the ways
they express these emotions both consciously and unconsciously. Emotional self regulation is the
ability to
... Get more on HelpWriting.net ...
91.
92.
93.
94. Emotional Intelligence: Can it be Improved?
As a leader in the military, I encountered an airman who was low on the emotional intelligence
scale. He survived basic training and a pretty intense two month technical school that required he
learn at a fast pace while still adjusting to military norms. He lasted less than two years in the
military before he was asked to leave. This airman had met all the military prerequisites. To work in
the public affairs arena he had to score pretty well on the military entrance exam, so he met the
usual predictor of success; he had the cognitive abilities. He was separated from the Air Force
because of his poor social skills. This paper will discuss whether our organization could have
developed the airman's emotional intelligence and if so, what effective training would look like.
It has often been said hurt people hurt people and can hurt an organizations bottom line. Executives
are taking notice. Hurt people can be more accurately described as people with low emotional
intelligence. g–man believes damage to the affective domain can start early on in life, when a child
picks up unhealthy coping mechanisms and it becomes deeply ingrained as they grow into
adulthood. People with high emotional intelligence exhibit competence in two areas – personal and
social. The personal competence encompasses how well a person can identify and regulate their
emotions and the social competence is how well a person can identify or empathize with others'
emotions and manage them. The airman who
... Get more on HelpWriting.net ...
95.
96.
97.
98. Emotional Intelligence And Effective Leadership
Emotional Intelligence and Effective Leadership
As human beings, individuals are constantly exposed to emotions. It is in our nature to feel and be
emotional as our emotions contribute to our humanity. Our ability to manage and be aware of these
emotions and that of others is defined to be our emotional intelligence (Boyatzis, 2014). Essentially
an individual's emotional intelligence is related to how that individual handles themselves and their
relationships in an emotional sense. This entails the ability to display emotional self–control,
adaptability, empathy, and understanding for the emotions of others and of one's self (Boyatzis,
2014). In relation to project management, emotional intelligence is strongly believed to correlate to
effective management whist also acting as the foundation for all relationships. The key concepts
surrounding emotional intelligence and its contribution to effective leadership is its association to an
individual's ability to not only inspire and motivate but to develop relationships, make decisions and
effectively resolve conflict.
Emotional intelligence is a topic of interest because there is a lack of acknowledgement for it in
technical dominant fields such as engineering. Individuals who rely heavily on their technical skills
neglect the importance of their interpersonal skills (Boyatzis, 2014). However, due to increased
awareness and recognition for emotional intelligence in relation to effective leadership and
behaviours. There is a
... Get more on HelpWriting.net ...
99.
100.
101.
102. Borderline Personality Disorder
Borderline Personality Disorder Overview Borderline Personality Disorder is characterized by
impulsivity, unstable self–image, mood, and trouble with interpersonal relationships. One major
characteristic is impulsivity, which is characterized by rapid responding to environmental triggers
without thinking (or caring) about long term consequences (Paris, 2007). Some people may engage
in self–injurious activities including attempting and completing suicide. People with borderline
personality disorder have a highly unstable self–image or sense of self that is "impoverished and/or
fragmented" (Butcher, Hooley, & Mineka, 2014). The central characteristic is affective instability,
which is intense emotional responses to environmental triggers with delayed recovery to baseline
emotional state (Butcher, Hooley, & Mineka, 2014). This disorder is different from Bipolar Disorder
in terms of mood because these are rapid and drastic shifts from one emotion to another a few times
a day rather than a few times a year. Some patients may experience several dysphoric states in one
day including sorrow, panic, aversive tension, rage, terror, shame, and chronic feelings of emptiness
and loneliness (Lieb et al, 2004). In addition, Lieb and colleagues (2004) described the levels of
disturbed cognitions including overvalued ideas of being bad, experience of dissociation, delusions,
and hallucinations (Lieb et al, 2004). With all these behaviors there is a tremendous amount of
interpersonal
... Get more on HelpWriting.net ...
103.
104.
105.
106. Building the Emotional Intelligence of Groups
80
HARVARD BUSINESS REVIEW
By now, most executives have accepted that emotional intelligence is as critical as IQ to an
individual 's effectiveness. But much of the important work in organizations is done in teams. New
research uncovers what emotional intelligence at the group level looks like–and how to achieve it
Building the
Emotioncil Intelligence of Groups
W
by Vanessa Urch Druskat and Steven B. Wolff
HEN MANAGERS EIRST STARTED HEARING ABOUT
the concept of emotional intelligence in the 1990s, scales fell from their eyes. The basic message,
that effectiveness in organizations is at least as much about EQ as IQ, resonated deeply; it was
something that people knew in their guts but that had never before been so well ... Show more
content on Helpwriting.net ...
In this article, we 'll explore how emotional incompetence at any of these levels can cause
dysfunction. We 'll also show how establishing specific group norms that create awareness and
regulation of emotion at these three levels can lead to better outcomes. First, we 'll focus on the
individual level–how emotionally intelligent groups work with their individual members ' emotions.
Next, we 'll focus on the group level. Andfinally,we 'll look at the cross–boimdary level.
Working with Individuals ' Emotions
/(// Kasper, head ofher company 's customer service department, is naturally tapped tojoin a new
cross–functional team focused on enhancing the customer experience: she has extensive experience
in and a real passion for customer service. But her teammatesfind she brings little more than a bad
attitude to the table. At an early brainstorming session, Jill sits silent, arms crossed, rolling her eyes.
Whenever the team starts to get energized about an idea, she launches into a detailed account of how
a similar idea went nowhere in the past. The group is confused: this is the customer service star they
've been hearing about? Little do they realize shefeels insulted by the very formation of the team. To
her, it implies she hasn 't done her job well enough.
107. Three Levels of Emotional Interaction
Make no mistake: a team with emotionally intelligent members does not
... Get more on HelpWriting.net ...
108.
109.
110.
111. Othello Borderline Personality Disorder Essay
The intended objective of this case study is to examine the possibility of diagnosing Othello with
borderline personality disorder (BPD). The diagnostic criteria of BPD, according to the DSM–5, can
be summed up as "A pervasive pattern of instability of interpersonal relationships, self–image, and
affects, and marked impulsivity that begins by early adulthood and is present in a variety of
contexts" (663). An individual must fit at least five of nine criteria in the DSM–5 to be diagnosed
with borderline personality disorder. Due to Othello's constant need for companionship, reactivity to
the thought of another's betrayal, insecurity in interpersonal and intrapersonal relations, and
mercurial personality it is suggested Othello be diagnosed with borderline personality disorder. The
first criterion in the DSM–5 related to borderline personality disorder is "Frantic efforts to avoid real
or imagined abandonment." The DSM provides a further explanation to this symptom, though,
saying that "These individuals are very sensitive to environmental circumstances. They experience
intense abandonment fears and inappropriate anger when faced with a realistic time–limited
separation or when there are unavoidable changes in plans" (633). Although fear of abandonment is
common with most people, Othello displays this characteristic to the extreme. At one point, he
described feeling intense anger when his wife, Desdemona, lost a handkerchief he gave her. An
argument erupted, leaving
... Get more on HelpWriting.net ...
112.
113.
114.
115. Symptoms And Symptoms Of Patients With Aphasia
Post –Stroke Mood Regulation
Kimberly Soto
University of Texas of the Permian Basin
Abstract
Stroke patients with aphasia have difficulties comprehending and producing language, reading and
writing. When aphasia is severe, almost all forms of communication can be lost making it very
difficult to recover. The sample in this study will consist of 60 stroke patients, 30 with post stroke
aphasia and 30 without post stroke aphasia. We will be using the Difficulties in Emotion Regulation
Scale and the Hospital Anxiety and Depression Scale to measure depression and anxiety symptoms
in both participants with and without aphasia.
Post –Stroke Mood Regulation
According to the CDC (2015), 1 out of every 20 deaths; the fifth leading cause of death for
Americans is caused by strokes. Although there are many patients that fully recover after a stroke
there are many others who do not. Aging, high blood pressure, female gender, and family history are
all risk factors for stroke. There are many different complications that may develop following a
stroke which include but are not limited to difficulties swallowing, loss of motor skills, jargon,
aphasia, and memory loss.
Aphasia is caused when the left hemisphere of the brain is damaged. Stroke patients with aphasia
have difficulties comprehending and producing language, reading and writing. When aphasia is
severe, almost all forms of communication can be lost making it very difficult to recover (National
... Get more on HelpWriting.net ...
116.
117.
118.
119. Emotional Intelligence : A Leader And A Nurse
My older brother, Jube has always been a natural leader. Even as a kid, he had a sort of charisma
about him that drew others to follow him. His natural ability to positively affect the people around
him and gain their support has always been something that I have admired. Jube's emotional
intelligence makes him a great leader. At times, I have been jealous that same emotional intelligence
does not come quite so naturally to me, particularly as I move forward in my career in the nursing
field. Even though emotional intelligence may take some time to master and may not come naturally
to everyone, improving our level of emotional intelligence dictates our success as a leader and a
nurse because it allows us to reason more effectively, makes us more empathetic, and gives us
greater self–awareness. Definitions, History, and Concepts
I define emotional intelligence as being aware of emotions, not only my emotions, but also the
emotions of others, having self–regulation, and having good social skills. I define empathy as the
ability to understand another person 's feelings. My definition of self–awareness is understanding
one's strengths and weaknesses, emotional triggers, and reactions.
Where did the term emotional intelligence come from? The first time the term "emotional
intelligence" was used in academia was in 1985 by a graduate student who wrote a doctoral
dissertation with the term in the title. For the next five years, the term was left untouched until 1990
when Peter
... Get more on HelpWriting.net ...
120.
121.
122.
123. Emotional Intelligence & Childhood Education
EMOTIONAL INTELLIGENCE & CHILDHOOD EDUCATION
Emotional Intelligence & Childhood Education
John Emmert
MGT–6374
Elana Zolfo
Abstract
In this study I have explored the concept of Emotional Intelligence with respect to Early Childhood
Education. My paper begins with a brief overview of Emotional Intelligence and then discusses the
importance of Emotional Intelligence in relation to the Early Childhood Education in a detailed
manner. Throughout the study, I found that Emotional Intelligence plays an important part of Early
Childhood Education in developing children as a whole. Concluding remarks about Emotional
Intelligence and Early Childhood Education.
Emotional Intelligence & Childhood Education
Introduction
Every ... Show more content on Helpwriting.net ...
During this critical period of learning, children can be considered good or bad, clever or dull, happy
or unhappy, and so on. During this stage, children develop emotional habits that match the vision
they have of themselves, be behaving accordingly to certain lines that are taken by adults.
Most models are learned from parents and other family members. This leads to a certain type of
behavior whose duration depends upon the treatment it is given. If the parents are emotionally
mature and intelligent, A child will receive positive messages. This will let them understand the
consequences of their behavior and why they are favorable or not. Emotionally immature parents
will probably resort to methods such as yelling or physical aggression to correct the behavior.
(Ciarrochi, Chan & Caputi, 2000).
Children will form on the emotional maturity as parents guide and practice with them, taking into
account above aspects, such as opening the heart, avoiding the power plays (abuse of authority,
abused and manipulated through fear), to be honest, avoid excessive control (being rigid),
understand the fears of children, encourage emotionally grown resources, teaching emotional self
(say what you like or dislike – assertiveness) and be patient. Parents must realize that children learn
a little at a time and they are the main source of information. This is where the importance of
Emotional Educating helps gain a better
128. The Impact of Emotional Intelligence on Sales and Business
The Impact of Emotional Intelligence on Sales and Business
Charles M. Boliko
EXECUTIVE SUMMARY This paper explores the impact of emotional intelligence in the business
world. In a world that continues to innovate technologically, businesses are constantly looking for
new ways to try to remain ahead of the competition, and it is clarified with this paper that one way
to do this is by understanding how to use emotional intelligence to establish customer loyalty and
good brand appeal. The interaction between a salesman and a potential client was analyzed and
discussed to develop an understanding of how a salesman can use emotional intelligence to
maximize the chances of making a deal with the client. Customer service in businesses was ... Show
more content on Helpwriting.net ...
A good salesman would have various strategies to respond to given signs, increasing the probability
of a successful sale. Failing to respond to the customer appropriately can almost guarantee the
salesperson has failed to make a sale. Goman (2012) posted an article on Forbes titled "Knowing
When to Back Off" describing an interaction she was observing between a salesman and a potential
client in a bar. In a short paragraph she talks about how the salesman appeared to be doing well
verbally, but he was putting the client in an uncomfortable position by sitting too close to him. The
client began to inch away very slowly, and the salesman did not notice any of this. The client
eventually ended up leaving the bar after excusing himself to make a phone call. The salesman
failed to understand the client's basic need of personal space, which cost him the sale. Had the
salesman recognized the non–verbal message being sent by the client, the client may have stayed.
So it can be seen that developing this social awareness with emotional intelligence and
understanding the needs of the customer become very important for the success of a salesman. The
salesman would have to know about how to react to the emotion and message being conveyed with
body language and control these emotions in order to lead the dialogue in the direction which
hopefully leads to a sale. Companies with good customer service are considered more successful
because of
... Get more on HelpWriting.net ...
129.
130.
131.
132. Is The Telephone Customer Service Officer Calming?
Introduction
According to Applerouth & Edles, (2011), commodification of feeling refers to a concept that was
developed by sociologist Arlie Hochschild. She developed the notion of emotional labor. As she
pointed out, emotional labor refers to the labor, which upon occurrence generates various kinds of
emotions in the individuals which are applicable to their jobs which are always paid for. However,
in certain cases, they may not demonstrative the personal feelings of various individuals
(Applerouth & Edles, p. 249–50).
Whatever individuals might be feeling personally should not be taken to their places of work. The
emotions which are job–explicit in most cases are the feelings having a place at the place of work.
At the same time, ... Show more content on Helpwriting.net ...
For instance, the section states that feeling rules may be varying in salience across the various social
classes. A single probable pos¬sible approach is through the various connec¬tions among
commodification of feeling, social exchange, as well as the premium, in several middle–class jobs.
Conventionalized feeling might come to take the various properties of commodities. If the deep
exchange gestures get into the market sand are sold or bought as an element of labor power, then
there is always the commodification of feelings. If managers provide the firms their enthusiastic
faith, if the airlines stewardess provides their pas¬sengers their psyched–up yet quasi–genuine
reas¬suring warmth, the thing that is sold as component of labor power is generally deep acting.
As the section further states, commodification of feeling might not possess similar salience for
individuals in all social class and occupational sector. Social class does not entirely entail education,
occupational or income status. However, it refers to a thing that is roughly linked to on–the–job role
of not only creating but also sustaining relevant mean¬ings.
Commodification of Feelings by Teachers
There are some "feeling rules" which are always in play during all situations. Feeling roles refers to
the conventions, or emotion norms, which influences
... Get more on HelpWriting.net ...
133.
134.
135.
136. What Doctors Feel, By Hochschild's A Managed Heart
From the top down, emotional labour is necessary in almost every profession. The way employees
interact with customers can directly and indirectly impact sales and the reputation of a company.
While it is very visible in lower class jobs like waitresses and cashiers, who interact with customers
directly every time they do their job, it is also necessary in higher positions in a corporation. People
in management positions are told they must treat employees with respect because happy employees
can increase productivity. In A Managed Heart, Hochschild focuses on mid–class professions and
how workers participate in emotional labour. Ofri's book, What Doctors Feel, focuses on emotional
work in the high class medical industry. Hochschild's A Managed Heart highlights the dangers of
emotional management where Ofri's What Doctors Feel has a more positive outlook on the topic,
however, both authors would agree that expressing the proper emotion at the proper time – despite
some risk – is necessary in almost ever career. In The Managed Heart Hochschild focuses on
emotional labour: managing one 's emotions in the work place because it is one 's job to do so.
While she touches on some benefits of emotion management, her book focuses on the dangers of
losing one 's true self when one 's employer can control how one feels. Her main subjects are bill
collectors and flight attendants, both are expected to have extreme (and opposite) emotions on the
job. The bill collector is supposed to
... Get more on HelpWriting.net ...
137.
138.
139.
140. The Key Components Of Emotional Intelligence
Emotional Intelligence and Leadership in Nursing
To better understand the applications of emotional intelligence in nursing and leadership, it is
important to identify the key components of emotional intelligence (EI). By examining Daniel
Goleman's book Working with Emotional Intelligence, this paper will examine EI's function in
nursing as it applies to various roles in leadership. Lastly, it will discuss ways in which EI can be
used for personal and professional development.
History of Emotional Intelligence, Science and technology are continuously advancing. According
to Goleman (1998), prior to the 1990s, emotions were largely unexplored. Goldman suggests that
more recent developments in technology have resulted in research on the brain and the psychology
of emotion. He argues that there is now a growing body of research that suggests that emotions are a
fundamental component of intelligence. He suggests that historically, intelligence has been thought
of by many as a fixed component and success was largely thought to be determined by this fixed
component (p. xi).
In 1990 John D. Mayer and Peter Salovey presented the framework for EI and defined it as "a set of
skills that contribute to the accurate appraisal and expression of emotion in oneself and in others, the
effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and
achieve in one's life" (Mayer & Salovey, 1990, p. 190). Mayer and Salovey (1990) further defined
EI as "a
... Get more on HelpWriting.net ...
141.
142.
143.
144. Effects Of Cannabis On College Students
Substance abuse is an ongoing issue among college students. In particular, the drug cannabis often
associated with terms such as "weed", "pot" or "marijuana" is considered one of the most illicit–used
substances (Allen & Holder, 2014). Throughout the years, cannabis has been prevalent in its
medicinal and recreational use. Different patterns of users vary among age, with the peak being in
emerging adulthood (Hall & Degenhardt, 2014). The prevalence rate for young adults has risen three
times compared to ten years ago (Dorard, Berthoz, Phan, Corcos, & Bungener, 2008). Young adults
experience increased distress and social pressures, thus may be a reason recreational use is most
common during this time (Hall & Degenhardt, 2014). Regular cannabis users have the risk of
altering cognitive abilities and motivation, which in turn affect emotional reactivity (Hall &
Degenhardt, 2014; Allen & Holder, 2014). In this current study, we will explore the effect cannabis
has on college students to regulate positive emotions. Emotion is essential in order for individuals to
respond to arousing stimuli. In part, managing the emotion is through a complex process called
emotion regulation, which involves being aware of the relationship between emotion, cognition, and
behavior (Shiota & Kalat, 2012). In addition, it involves modulating various factors such as the
intensity, duration, and type of emotion, in order to assess one's goals (Thompson, 1994). During
development, one acquires the
... Get more on HelpWriting.net ...
145.
146.
147.
148. Importance of Personality Development and Influencing Factors
An individual's 'personality' is their unique and relatively stable patterns of behaviour, thoughts and
feelings. The key word is 'relatively'. It implies that there is scope for change, that one's personality
is not necessarily constant. The influence of various aspects of our environment may affect our
inherent behavioural traits, and can modify our personality. Personality development, therefore, is to
allow new ideas to influence our personality, and to allow introspection to bring to the forefront
latent qualities, effecting a change for the better.
There are four aspects to an individual's personality: body, mind, heart and soul. Several factors
contribute to one's personality, to the development of one's personality. These are all ... Show more
content on Helpwriting.net ...
Our Emotional Intelligence Quotient (EQ) – the ability to perceive, use, understand and manage
emotions within ourselves and in others, is very important. Emotions are our responses to events
around us, and are created by the combination of our thoughts, feelings, and actions. What is most
important is that we create our own emotions. Our responses are shaped by our thoughts – by what
we tell ourselves. As we clarify our understanding of our own beliefs and patterns, we learn that we
are actually choosing our own lives. Feelings are the internal expression of the emotion and can be
differentiated from body sensations and states: "feeling depressed." The emotion 'behind' the feeling
of depression: sadness or anger. Emotion, therefore, includes the situation, the interpretation or
perception of the situation and the response or feeling related to the perception of the situation.
Our speaking and listening skills are another important element. Speaking, or conveying our
thoughts and emotions, and listening, or paying enough attention to what someone else has to say,
both are essential for developing and maintaining relationships. Communication is a two–way
process, and we need to be able to eloquently and adequately put across our thoughts to others, as
well as be able to listen (hear, understand and judge) to the ideas of others. We express ourselves
non–verbally too – through our postures and body language. This is also an important tool for
... Get more on HelpWriting.net ...
149.
150.
151.
152. Taking a Look at Emotional Intelligence
Emotional intelligence:
Modern organizations are confronted with demands and pressure is growing consistently cost –
effective education leadership, continues to intrigue researchers and practitioners. Considerable
amount of research and attention to emotional intelligence and life, personality, social interaction,
teamwork, education and leadership to identify links between social satisfactions has been paid.
Today increasingly complex and changing world, researcher's emphasized need for the new
management approach has. Concept of emotional intelligence has gained popularity in recent
decades, however, rooted in the study of features and concepts of EI conducted during twentieth
century. Previous work has contributed to success of life in which general intelligence, with
exception, identified scope. However, current concepts of emotional intelligence have begun to
show that it was not until 1980. Emotional intelligence is the capacity to recognize emotions, to
reach and produce emotions in order to support a thought, to appreciate emotions and recognize the
meanings of emotions, and thoughtfully control emotions in order to support both superior emotion
and thought Emotional Intelligence is a technique of identifying, learning, and selecting how we
assume, experience, and performs. It outlines our communications with others and knowing
ourselves. Emotions are planned to provide guidance, to assist individuals when they came across
with important situation to leave to mental
... Get more on HelpWriting.net ...
153.
154.
155.
156. Leadership Characteristics Of A Successful Leader
Introduction In this paper we will discuss the different types of leadership characteristics it takes to
become a successful leader. Also we will touch base on my personal advantages that I have in
leadership and the areas where I need to work on further improving in the area of leadership.
Additionally this paper will shed light upon the real world work place scenarios where leadership
strengths can be applied. Finally we will discuss the benefits of understanding individual styles of
leadership. In the dictionary leadership is defined as analytical management ability and it is that
talent to influence a group of individuals toward a mutual goal. These abilities will aid a leader in
developing his skills as a leader. Leaders play an enormous part whether the duty that they are
taking on is immense or unimportant. Leaders face extraordinary challenges as they attempt to
communicate and interact with their workforces and prospective associates to comprehend and
understand what they think and what they perform. Leaders should also recognize that creativeness
and innovation are the life of their company. The undertaking of each leader must be to examine
constantly for concepts and programs that are healthier for the business that they are presently
committed to. When you think about a leader you think of someone who possesses a number of
qualities. You would like to think that they are enthusiastic, have good judgment, and are intelligent,
a good people person, and a great
... Get more on HelpWriting.net ...