This document discusses management concepts and their importance and application to Fernando Flowers. It covers the functions of management including planning, organizing, leading, and controlling. It also discusses management challenges like lack of funds and innovation. Leadership is discussed as inspiring employees and making tough decisions. A PEST analysis identifies political, economic, social and technological factors for Fernando Flowers. A SWOT analysis identifies strengths, weaknesses, opportunities and threats. Porter's five forces model is also explained including threat of entry, bargaining power of buyers and suppliers, rivalry, and threat of substitutes.