Adding a product using the support tab

1. PAYTMMALL
Catalogue: Adding a product using the
support tab
In this module, we will discuss:
1. How to add a product via the support tab?

2. How to add new products through the support tab?
Overview of the process:
Upload the template sheet in the
support tab and submit
Download the template sheet of your
product category
Fill in the template sheet with the appropriate
information and save it

3. How to add new products through the support tab?
By following these simple steps, you can add your products via the seller support tab
Click on the Seller Support tab

4. How to add new products through the support tab?
Now, click on the Listing and Catalogue tab

5. How to add new products through the support tab?
Click on Add new products to your listing Click on ‘Add new products in bulk (excel upload)’

6. How to add new products through the support tab?
Click on the Template download page link

7. How to add new products through the support tab?
Click on Media Stationery Click on Stationery Template.xlsx

8. How to add new products through the support tab?
Click on the Save button
Click on the Download tab
The template sheet will get downloaded in your system
Open the template sheet

9. How to add new products through the support tab?
Read all the instructions and guidelines carefully

10. How to add new products through the support tab?
Here, you can select the appropriate sheet and fill it Click on Statinonery
Here, we have taken the example of a pen

11. How to add new products through the support tab?
Fill in all the mandatory details
Note - Fill in all the details carefully. The product images should have a 500*500 pixels resolution.

12. How to add new products through the support tab?
Fill in all the details in Strongly Recommended Field

13. How to add new products through the support tab?
These are the optional fields. If incase you are aware of these details, do fill them. This will
help a buyer to understand your product better

14. How to add new products through the support tab?
Ensure that you enter the prices and weight of the product according to the guidelines, which is available under “Weight & SP Variance Guidelines”

15. Click on the file option and save the file on your desktop
How to add new products through the support tab?

16. How to add new products through the support tab?
Click on the Seller Support tab

17. How to add new products through the support tab?
Click on the Listing & catalogue tab

18. How to add new products through the support tab?
Click on Catalogue
Click on ‘Add new products in bulk (excel upload)’
Overview of the process:
Click on Add New Products to your listing

19. How to add new products through the support tab?
Fill in all the mandatory details

20. How to add new products through the support tab?
Upload the saved file in Upload Attachment Click on Submit Ticket
Note - After submission, you will get a ticket number through which you can check the status of this ticket from the Ticket history tab

21. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.