The CMO Survey - Highlights and Insights Report - Spring 2024
Create New Products or Upload in Bulk
1. Catalogue: Upload a new product
In this module, we will discuss:
1. How to create a new product ?
2. How to create new products in bulk ?
3. What is quality check ?
3. How to create a new product?
Create a new product - You can upload a new product using these simple steps
Click on Catalogue Click on Add New Product
4. How to create a new product?
Click on Create a new product
5. How to create a new product?
Let’s take the example of a Men’s T-Shirt
Click on the ‘+’ sign before the required category
(here, men’s fashion)
Enter the name of the category and Click on the Search option.
Use this option to save your time. Now you can directly move
to step 7
6. How to create a new product?
Click on Men’s Clothing Click on T-Shirts
7. How to create a new product?
Click on the Next Option
8. How to create a new product?
Fill in the required details of the mandatory product attributes
Note- Brand name is a mandatory attribute.
9. How to create a new product?
Click on Validate Details
10. How to create a new product?
Fill in the required details of the mandatory product
attributes
Note- All recommended product attributes are optional but these help a customer make an informed purchase decision.
Click on Validate Details
11. How to create a new product?
Fill in the required shipping details Click on Validate Details
12. How to create a new product?
Click on the Submit button after filling up the details
Note – The Return policy will be managed by Paytm Mall according to the category of the product.
13. How to create a new product?
Click on Select Image to upload your product’s image
Note- The Minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.
14. How to create a new product?
Select the image from your system
Note- The Minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.
You can upload multiple images for the same product .The first image uploaded by you will be the front image of the product
Click on Open
15. How to create a new product?
Click on upload
You can upload multiple images for the same product .The first image uploaded by you will be the front image of the product
If you want to add more images of the same product, click
on Select Image and follow the same procedure
17. How to create a new product?
You can add your product title and
product description here
Click on the Submit button to complete
the uploading process
Note - If you click on Add Attributes, you can add more attributes of the product.
18. How to create a new product?
You can review your product details here
19. How to create a new product?
Preview your products & click on Submit & Exit
Now the product will go to the quality check process. Once the quality of the product is
approved, it will get live in your catalogue.
Note- The product will get live within 2-3 working days.
21. How to create new products in bulk?
Click on Create a new product in bulk in the seller panel
Create new products in bulk - You can now create multiple new products in one go
22. How to create new products in bulk?
Choose the desired category
Let’s take an example of a Men’s T-Shirt
Enter the name of the category, then press the
Enter key and move to step number 5
Or
23. How to create new products in bulk?
Click on Men’s Clothing Click on T-Shirts
25. How to create new products in bulk?
Click on Select & Upload Images to select the images from your
system
You can upload all images in one go
Note - The minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.
26. How to create new products in bulk?
Click on this link to download the list of URLs of the
successfully uploaded images
Click the Next button to proceed
27. How to create new products in bulk?
This is how the image of the CSV will look like. In the next section, you would be required to copy each of these image
URLs from the CSV and add them in the product details template
28. How to create new products in bulk?
Click on Select Brands. You can select one or more brands that are already
listed on Paytm Mall
Note - Brand name is a mandatory attribute. Please ensure that you have already submitted the brand authorization letter/trademark certificate for the brand.
29. How to create new products in bulk?
Click on Search Here Search and select the brand(s) you wish to
select
You can select multiple brands here
Tip - Do not write the complete name of the product, just put 2-3 alphabets.
30. How to create new products in bulk?
Click on Download Product Details Template
31. How to create new products in bulk?
Click on both the links to download the instruction guide and the product details
template
You will first need to download the product details template and then the instructions and guidelines CSV
Note - Go through the instructions and guidelines file before updating the Product details template.
32. How to create new products in bulk?
Click on the curated values to copy the
values for each attribute
Before filling any template, always copy
the corresponding values from the CSV to
avoid typing errors
33. How to create new products in bulk?
Click on both the links to download the instruction guide and the product details
template
• The product details template is divided into mandatory attributes and recommended attributes
• Fill this template by copying the attributes from the instructions and guidelines CSV in this template
Note - Always use semi –colon (;) as a separator to add multiple values.
34. How to create new products in bulk?
• Paste the link of the main image in the Main Image column from the image path file downloaded before
• For other images, you need to paste the link in the Images column as shown in the picture below
Note - Always use semi –colon (;) as a separator to add multiple values.
35. How to create new products in bulk?
If you want to add multiple sizes of the same product, you will simply have to enter the different sizes in the size column and different
Merchant SKUs in the Merchant SKU column separated by a semi-colon (;), respectively.
Note - Sequence of Merchant SKU should be according to the sequence of sizes
36. How to create new products in bulk?
Click on Upload Product Details
37. How to create new products in bulk?
Note - The File format of the excel sheet should be dot(.) xls.
Click the Select File button to upload the filled product details template Click on the Submit And Exit button
38. What is a quality check?
A Quality Check is a process of verifying the product details that you have uploaded. There are three stages, which are as follows:-
Stage 1:
Under quality check
Stage 3:
Quality check rejected
Stage 2:
Quality check approved
Compliance failed
Quality check rejected for other reasons
39. What are the Non-live products under the Quality Check tab?
Click on the Catalogue tab Click on the Non-live tab
40. What are the Non-live products under the Quality Check tab?
Once you have uploaded the product, it will move to the Under Quality Check stage
It will take 24-48 hrs to validate your product
Note - The Quality Check process takes 2-3 working days.
41. What are the Non-live products under the Quality Check tab?
Note - If the rejection reason is blank, then it means that your finance compliance is incomplete. Once you update the finance compliance, all products will automatically get moved from here to the
Quality Check Approved stage.
If you have wrongly mapped your product(s) or there is any other error, your product(s) will move to the Quality Check rejected with some
reason
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt
Wrong Mapped category
42. What are the Non-live products under the Quality Check tab?
Once your product’s Quality Check is done, it will be moved to the QC approved and your products will get live soon
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt