This document discusses Neuro-Linguistic Programming (NLP), which is a study of what techniques are effective in business, education, and therapy. It examines sensory acuity, rapport building, and communication styles. Sensory acuity involves observing characteristics like skin color, breathing, eyes, and more. Rapport is important and is built through matching behaviors. Effective communication incorporates visual, auditory, and kinesthetic words and phrases. NLP techniques can be applied in business settings like interviews, networking, and client meetings.

1. Techniques for Building Personal and Business Success Lloyd Johnson

2. What is NLP? Process of modelling and recreating success A study of 'what works' and 'what produces results' in business, education & therapy

3. Which means... It includes techniques from areas like: Therapy Education Business Psychology Hypnosis Fire walking and many more...

4. Sensory Acuity

5. Sensory Acuity Skin Colour - Light vs. Dark Skin Tonus - Symmetrical vs. Not Symmetrical Breathing - Fast vs. Slow Breathing - High vs. Low Lower Lip Size - Lines vs. No Lines Eyes - Focused vs. Defocused Eyes - Dilated vs. Undilated

8. Sensory Acuity Exercise...

9. Sensory Acuity Skin Colour - Light vs. Dark Skin Tonus - Symmetrical vs. Not Symmetrical Breathing - Fast vs. Slow Breathing - High vs. Low Lower Lip Size - Lines vs. No Lines Eyes - Focused vs. Defocused Eyes - Dilated vs. Undilated

10. Rapport

11. Rapport Like a dance between yourself and others Whether someone likes you is based upon:^ 7% Words 38% Tonality 55% Physiology Rapport is established by matching & mirroring ^ Mehrabian, Albert (2009). "Silent Messages" – A Wealth of Information About Nonverbal Communication (Body Language)". Personality & Emotion Tests & Software: Psychological Books & Articles of Popular Interest. Los Angeles, CA: self-published. Retrieved April 6, 2010.

12. Rapport Posture Gestures Facial Expressions & Blinking Breathing Voice Tone/Tempo/Timbre/Volume Word Predicates Common experiences & associations Key words

13. Visual Words Appear Colourful Fuzzy Imagine Reveal See Show Blind Dark Glimpse Light Picture Show Vivid

14. Auditory Words Announce Call (me) Discuss Gossip Loud Talk Whine Articulate Clash Debate Loud Resonate Speechless Yell

15. Kinesthetic Words Bearable Concrete Hunch Pressure Solid Tension Touch Break Cold Feel Motion Shocking Support Warm

16. Visual Phrases It's a bit hazy right now I see what you're saying Let's get some perspective We see eye to eye on the subject See you later

17. Auditory Phrases Sounds familiar Tell me more Does what he said ring a bell with you? These colours are really loud It was good to voice my opinion

18. Kinesthetic Phrases How do you feel about that? There were a few stumbling blocks I'll get in touch with you Walk me through it one more time He came to grips with the problem

19. Rapport Exercise...

20. Business Applications Job Interviews Networking Client Meetings

21. Further reading? Question Time Sensory Acuity: Frogs into Princes , R. Bandler and J. Grinder Rapport: Presenting Magically , T. James and D. Shephard

22. Thank You

24. Communication Model