Realizing the Value of Digital Business – Effective Monetization StrategiesRinku Sharma
As companies embrace “digital business” and introduce “as a service” business models, the shortcomings of incumbent business processes and legacy ERP are being exposed. Wholesale ERP replacement is not realistic. However, process and systems changes can deliver real results. By improving monetization capabilities and reducing friction across the organization, progressive companies are realizing top and bottom line gains. Highlighting best practices, lessons learned, and survey data, this session will detail what leading organizations are doing to optimize their Quote-to-Cash processes and differentiate their businesses.
The Road to B2B Modernization [Infographic]Lightwell
More and more organizations are making the choice to invest in B2B collaboration, with 38% of executives expecting to make significant change with their managed services within the next three years. While B2B Modernization is no game, it requires the same strategic decision making that leads to success.
When it comes to B2B integration, organizations have a choice: Should you continue on the traditional route or consider modernizing via the cloud? Learn how to position B2B integration as a strategic asset for future growth -- while driving faster ROI:
https://ibm.biz/BdrrvD
Business strategy books fill bookstore shelves, but none draw attention to the unique ways in which B2B organizations need to strategize and run differently than B2C companies in order to achieve true sustainable, predictable, and profitable growth. In this session, Sean Geehan, CEO and Founder of Geehan Group and author of the book, “The B2B Executive Playbook,” will go further by not only identifying those unique differences, but also demonstrating how B2B companies need to apply these strategies with proven approaches from his more than 20 years of experience.
Building the Customer Centricty Engine in IoT and XaaSTotango
Presented by Deepak Sharma, Customer Transformation Leader, at Deloitte Consulting, and Heather Peck, Global Services Chief of Staff and Transformation Lead at Hitachi. Shared at Customer Success Summit 2018.
Learn how Customer Success drives seamless coordination across Hitachi Vantara’s Services capabilities to deliver a unified set of outcomes, and maximizes the value delivered to customers.
Delivering email innovation: Morgan StewartAdestra
Research from The Relevancy Group suggests that while a clear majority of companies claim innovation in email marketing is a priority, far fewer have a formal methodology for driving innovation in their programs. Which begs the question: What do companies mean when they talk about innovation? Is innovation only about implementing the newest technologies? Simply an aspiration? Or is there something more?
Moving from Controller to Strategic Organizational LeaderKSM Consulting
If your organization isn’t currently a strategic, high-performing one, you – as controller – can lead that transformation.
In this webinar, you’ll learn:
- Fundamental Techniques of High-Performance Organizations
- Building a High-Performance Organization
- Finding the Right Tools for Success
Realizing the Value of Digital Business – Effective Monetization StrategiesRinku Sharma
As companies embrace “digital business” and introduce “as a service” business models, the shortcomings of incumbent business processes and legacy ERP are being exposed. Wholesale ERP replacement is not realistic. However, process and systems changes can deliver real results. By improving monetization capabilities and reducing friction across the organization, progressive companies are realizing top and bottom line gains. Highlighting best practices, lessons learned, and survey data, this session will detail what leading organizations are doing to optimize their Quote-to-Cash processes and differentiate their businesses.
The Road to B2B Modernization [Infographic]Lightwell
More and more organizations are making the choice to invest in B2B collaboration, with 38% of executives expecting to make significant change with their managed services within the next three years. While B2B Modernization is no game, it requires the same strategic decision making that leads to success.
When it comes to B2B integration, organizations have a choice: Should you continue on the traditional route or consider modernizing via the cloud? Learn how to position B2B integration as a strategic asset for future growth -- while driving faster ROI:
https://ibm.biz/BdrrvD
Business strategy books fill bookstore shelves, but none draw attention to the unique ways in which B2B organizations need to strategize and run differently than B2C companies in order to achieve true sustainable, predictable, and profitable growth. In this session, Sean Geehan, CEO and Founder of Geehan Group and author of the book, “The B2B Executive Playbook,” will go further by not only identifying those unique differences, but also demonstrating how B2B companies need to apply these strategies with proven approaches from his more than 20 years of experience.
Building the Customer Centricty Engine in IoT and XaaSTotango
Presented by Deepak Sharma, Customer Transformation Leader, at Deloitte Consulting, and Heather Peck, Global Services Chief of Staff and Transformation Lead at Hitachi. Shared at Customer Success Summit 2018.
Learn how Customer Success drives seamless coordination across Hitachi Vantara’s Services capabilities to deliver a unified set of outcomes, and maximizes the value delivered to customers.
Delivering email innovation: Morgan StewartAdestra
Research from The Relevancy Group suggests that while a clear majority of companies claim innovation in email marketing is a priority, far fewer have a formal methodology for driving innovation in their programs. Which begs the question: What do companies mean when they talk about innovation? Is innovation only about implementing the newest technologies? Simply an aspiration? Or is there something more?
Moving from Controller to Strategic Organizational LeaderKSM Consulting
If your organization isn’t currently a strategic, high-performing one, you – as controller – can lead that transformation.
In this webinar, you’ll learn:
- Fundamental Techniques of High-Performance Organizations
- Building a High-Performance Organization
- Finding the Right Tools for Success
Million Dollar Bet - We're All-in In Customer SuccessTotango
Presented by Laurence Dean, Group Services, Director for Client Success at Dimension Data. Shared at Customer Success Summit 2018.
Dimension Data, a leader in IT Services Management, is making a big bet on Customer Success. In a highly competitive environment, they are seeing early results from their Customer Success initiatives and are placing a big bet on gaining real competitive advantage.
Comparing companies with biological systems, one can understand why there are corporate immune systems. So, we need to understand how to develop a corporate antihistamine and how to retrain the corporate immune system - when needed.
In a world where change is the only constant, the ability to change effectively is a critical success factor.
We interviewed 787 senior FS executives, in 10 countries,
who are responsible for their firms’ change strategies or change
programs. These are the key findings derived from the 292
insurance interviews.
A fable that was told in India many years ago. It is a good warning about how our sensory perceptions can lead to misinterpretations.
If I retold this story today to teach a lesson about BI, I might call it “Three blind analysts and a data warehouse.” Business people struggle every day to make sense of data, stumbling blindly, touching only small parts of the information, and coming away with a narrow and fragmented understanding of what it means. Conventional BI tools make it unnecessarily difficult to explore data from multiple perspectives, so analysts tend to pursue only a limited set of predetermined questions. It is simply too time consuming to explore the data thoroughly, allowing fresh discoveries to lead them to comprehensive and free-flowing exploration. Without the ability to examine data from multiple perspectives simultaneously, many of the meaningful relationships that exist in our data will remain hidden.
We stumble blindly and understand only in part, mostly because we are disabled by ineffective tools. BI solution makes it so easy to shift from one perspective to another while exploring and analyzing data that we, as analysts, are encouraged to pursue every question that arises during the process, almost as fast as we can think of them. Because we are not distracted by the mechanics of using the software or forced to go through time-consuming steps to get from one view of the data to another, we become immersed in the data and the analytical process. We are able to spend our time thinking about the data, not wrestling with the software.
Nichefire intelligently fashions social media data to supply you with the knowledge you need for effective competitive response modeling, competitive analysis, and industry benchmarking. We use machine learning technology to develop clear correlations between social media data and the tactics used across brands. We don’t just supply you with data, we help you make sense of it by turning it into useful information for your business. We identify and make sense of patterns in how companies use social media data – empowering you to rapidly analyze and report insights for quicker, more effective decision-making. By effectively taking the “tech” out of data, Nichefire’s can make you the master analyst while saving time and money. Our unique methodology for tying insights to business performance can help you look good and your business look better
Business Intelligence in Banking and Financial Industry InfographicRishabh Software
This infographic shows the essentials of BI for BFSI vertical and also the essentials of Business Intelligence (BI) solutions that help drive profitability for the organization, minimize risk, and offer a definite competitive advantage.
Science is all about consistency and repeatability. You know that a stone sinks in water because you can drop one in a pool a thousand times, anywhere in the world, and it will never float. Customer Success is a young movement, but we've reached a critical mass of data where we can start to make predictions—and more importantly—prescriptions for what will work for a company and a customer base and what won't work. Learn how the Science of Customer Success has been established and how to get more scientific in your CS strategy.
How the Law Department Can Accelerate Sales, Delight Customers, and Save $20 ...Apttus
Legal and contract operations are no longer “back-office” functions, they’re critical to the success of world-leading companies. NetApp used Apttus Contract Management to centralize and automate sales contracting, leading to immense benefits in NetApp’s Legal, Finance, and Sales teams. NetApp’s legal team successfully turned an operational challenge into a competitive advantage, and so can you.
Managing the Customer Journey to Drive RenewalsApttus
Effectively managing a renewal business is critical to driving growth of predictable, recurring revenue streams. However, many considerations must be carefully addressed like pricing, packaging, different types of renewals & assets, and even partners. Hear how one organization is managing the customer journey more effectively to cultivate a healthy renewal business.
BPI group Executive Employment Trends Annual Report 2018BPI group
BPI group’s Executive Employment Trends Annual Report 2018 offers visibility into the current executive job market based on landing data collected on our Executive Transition Services (ETS) clients who completed their job search in 2018, and compares selected data to findings from 2017.
Many are or will be implementing Agile in some form or other. For some, they are on their second, third, or even fourth attempt to really integrate and leverage Agile. Where Agile implementations fail is rarely with developers or other project staff.
In this presentation we focus on the 5 Steps to planning a successful Agile transformation that you can take back and apply all at once or one by one over time.
Estudo de caso de dez entre dez dos mais gabaritados cursos de gestão empresarial no mundo, o radical processo de transformação vivido pela GE, sob as batutas de Jack Welch, inspirou alguns altos executivos da empresa a ajudar outras organizações a se revolucionarem. Fundada em 2004 pelo Vice-Presidente Corporativo de Qualidade da GE, Piet van Abeleen – que Jack Welch, em seu livro Jack Straight from the Gut, cita como tendo sido a primeira pessoa a entender o problema que a GE enfrentava –, a R&G Global Consultants é detentora dos direitos autorais da metodologia Lean Six Sigma e responsável por programas globais de excelência, em conglomerados como a Cargill.
Somou-se a van Abeleen um time seleto de executivos da GE encarregados do desenvolvimento estratégico, da implementação e da gestão da metodologia Lean Six Sigma. Dentre eles, Peter Walker, que se reportava diretamente a Jack Welch e fora responsável pela liderança corporativa do programa de Lean Six Sigma da GE, tendo na bagagem processos de transformação do negócio conduzidos por mais de cinco mil “Black Belts. Nesta palestra, Walker desvendará a metodologia do Processo de Aceleração de Mudança e defenderá a importância do desejo individual de transformar e da maneira como olhamos para as nossas empresas, já que 80% da mudança corporativa se baseia em comportamento e nas definições de métricas.
Engenheiro Químico, Peter Walker cursou Lean Six Sigma no Centro de Desenvolvimento da Gestão da GE e se tornou Master Black Belt, tendo sido Diretor de Processos Globais e Melhores Práticas Corporativas da GE.
Many companies are exploring external venture investments for growth beyond their core business and focus primarily on financial and strategic alignment as the most significant investment criteria, but just like internal innovation projects, translating external investments into business growth or value is fraught with unexpected challenges. One of the biggest challenges is the misalignment between the Strategic Priorities and Operational Norms of their core business and those required for the new opportunity. In this session, we'll share a systematic approach to assessing alignment challenges as well as practical steps to mitigate them.
3 Why's to use Business Transformation Change ManagementDarrel Raynor
We have all seen leaders struggle getting their desired changes really in place to affect results for the long term. Many efforts start, work along, and at the end really not much changes... Let's reverse that trend! We will review together, attendees and facilitator experience in the 3 Whys and many Hows of Business Transformation Change Management.
In this presentation from Engagio and ServiceMax, you'll learn how ServiceMax:
- Evolved their target account strategy
- Effectively works with sales
- Implemented a successful field marketing model
Building an Effective Business Case in a Real Practical World? | Alexander LumLavaConConference
Can’t get funding for your key Content Development Strategic initiative?
Business case is an integral part of the planning and securing funds/resources for your initiatives. It becomes more important as the cost and complexity of the project increases.
Why your proposal to proceed is DEAD before it even gets off the ground; perhaps due to poor business case?
Alexander will discuss an alternative way beside typical ROI business case to obtain funding for your key content development strategy initiative.
The Business Case provides evidence that the project is a good investment.
The attendees will learn:
– How to make your Business Case properly?
– Why do you need a Business Case?
– When should you write a Business Case?
– What is in a Business Case?
– What angle should you consider for your Strategic Business Case?
– How Your Ecosystem impact your Business Case?
– What is Important to consider in your research data analysis?
– What do you need to consider gaining corporate backing and budget?
At the end of this session, you will gain some insights on some elements that you will need to consider for an effective Business Case that matches the purpose and the funding to secure your Strategic Initiatives.
In short, an effective business case justifies:
– Why a project should be undertaken,
– Why a stakeholder partner should invest in it, and
– Why the project represents a worthy expenditure of funds.
Million Dollar Bet - We're All-in In Customer SuccessTotango
Presented by Laurence Dean, Group Services, Director for Client Success at Dimension Data. Shared at Customer Success Summit 2018.
Dimension Data, a leader in IT Services Management, is making a big bet on Customer Success. In a highly competitive environment, they are seeing early results from their Customer Success initiatives and are placing a big bet on gaining real competitive advantage.
Comparing companies with biological systems, one can understand why there are corporate immune systems. So, we need to understand how to develop a corporate antihistamine and how to retrain the corporate immune system - when needed.
In a world where change is the only constant, the ability to change effectively is a critical success factor.
We interviewed 787 senior FS executives, in 10 countries,
who are responsible for their firms’ change strategies or change
programs. These are the key findings derived from the 292
insurance interviews.
A fable that was told in India many years ago. It is a good warning about how our sensory perceptions can lead to misinterpretations.
If I retold this story today to teach a lesson about BI, I might call it “Three blind analysts and a data warehouse.” Business people struggle every day to make sense of data, stumbling blindly, touching only small parts of the information, and coming away with a narrow and fragmented understanding of what it means. Conventional BI tools make it unnecessarily difficult to explore data from multiple perspectives, so analysts tend to pursue only a limited set of predetermined questions. It is simply too time consuming to explore the data thoroughly, allowing fresh discoveries to lead them to comprehensive and free-flowing exploration. Without the ability to examine data from multiple perspectives simultaneously, many of the meaningful relationships that exist in our data will remain hidden.
We stumble blindly and understand only in part, mostly because we are disabled by ineffective tools. BI solution makes it so easy to shift from one perspective to another while exploring and analyzing data that we, as analysts, are encouraged to pursue every question that arises during the process, almost as fast as we can think of them. Because we are not distracted by the mechanics of using the software or forced to go through time-consuming steps to get from one view of the data to another, we become immersed in the data and the analytical process. We are able to spend our time thinking about the data, not wrestling with the software.
Nichefire intelligently fashions social media data to supply you with the knowledge you need for effective competitive response modeling, competitive analysis, and industry benchmarking. We use machine learning technology to develop clear correlations between social media data and the tactics used across brands. We don’t just supply you with data, we help you make sense of it by turning it into useful information for your business. We identify and make sense of patterns in how companies use social media data – empowering you to rapidly analyze and report insights for quicker, more effective decision-making. By effectively taking the “tech” out of data, Nichefire’s can make you the master analyst while saving time and money. Our unique methodology for tying insights to business performance can help you look good and your business look better
Business Intelligence in Banking and Financial Industry InfographicRishabh Software
This infographic shows the essentials of BI for BFSI vertical and also the essentials of Business Intelligence (BI) solutions that help drive profitability for the organization, minimize risk, and offer a definite competitive advantage.
Science is all about consistency and repeatability. You know that a stone sinks in water because you can drop one in a pool a thousand times, anywhere in the world, and it will never float. Customer Success is a young movement, but we've reached a critical mass of data where we can start to make predictions—and more importantly—prescriptions for what will work for a company and a customer base and what won't work. Learn how the Science of Customer Success has been established and how to get more scientific in your CS strategy.
How the Law Department Can Accelerate Sales, Delight Customers, and Save $20 ...Apttus
Legal and contract operations are no longer “back-office” functions, they’re critical to the success of world-leading companies. NetApp used Apttus Contract Management to centralize and automate sales contracting, leading to immense benefits in NetApp’s Legal, Finance, and Sales teams. NetApp’s legal team successfully turned an operational challenge into a competitive advantage, and so can you.
Managing the Customer Journey to Drive RenewalsApttus
Effectively managing a renewal business is critical to driving growth of predictable, recurring revenue streams. However, many considerations must be carefully addressed like pricing, packaging, different types of renewals & assets, and even partners. Hear how one organization is managing the customer journey more effectively to cultivate a healthy renewal business.
BPI group Executive Employment Trends Annual Report 2018BPI group
BPI group’s Executive Employment Trends Annual Report 2018 offers visibility into the current executive job market based on landing data collected on our Executive Transition Services (ETS) clients who completed their job search in 2018, and compares selected data to findings from 2017.
Many are or will be implementing Agile in some form or other. For some, they are on their second, third, or even fourth attempt to really integrate and leverage Agile. Where Agile implementations fail is rarely with developers or other project staff.
In this presentation we focus on the 5 Steps to planning a successful Agile transformation that you can take back and apply all at once or one by one over time.
Estudo de caso de dez entre dez dos mais gabaritados cursos de gestão empresarial no mundo, o radical processo de transformação vivido pela GE, sob as batutas de Jack Welch, inspirou alguns altos executivos da empresa a ajudar outras organizações a se revolucionarem. Fundada em 2004 pelo Vice-Presidente Corporativo de Qualidade da GE, Piet van Abeleen – que Jack Welch, em seu livro Jack Straight from the Gut, cita como tendo sido a primeira pessoa a entender o problema que a GE enfrentava –, a R&G Global Consultants é detentora dos direitos autorais da metodologia Lean Six Sigma e responsável por programas globais de excelência, em conglomerados como a Cargill.
Somou-se a van Abeleen um time seleto de executivos da GE encarregados do desenvolvimento estratégico, da implementação e da gestão da metodologia Lean Six Sigma. Dentre eles, Peter Walker, que se reportava diretamente a Jack Welch e fora responsável pela liderança corporativa do programa de Lean Six Sigma da GE, tendo na bagagem processos de transformação do negócio conduzidos por mais de cinco mil “Black Belts. Nesta palestra, Walker desvendará a metodologia do Processo de Aceleração de Mudança e defenderá a importância do desejo individual de transformar e da maneira como olhamos para as nossas empresas, já que 80% da mudança corporativa se baseia em comportamento e nas definições de métricas.
Engenheiro Químico, Peter Walker cursou Lean Six Sigma no Centro de Desenvolvimento da Gestão da GE e se tornou Master Black Belt, tendo sido Diretor de Processos Globais e Melhores Práticas Corporativas da GE.
Many companies are exploring external venture investments for growth beyond their core business and focus primarily on financial and strategic alignment as the most significant investment criteria, but just like internal innovation projects, translating external investments into business growth or value is fraught with unexpected challenges. One of the biggest challenges is the misalignment between the Strategic Priorities and Operational Norms of their core business and those required for the new opportunity. In this session, we'll share a systematic approach to assessing alignment challenges as well as practical steps to mitigate them.
3 Why's to use Business Transformation Change ManagementDarrel Raynor
We have all seen leaders struggle getting their desired changes really in place to affect results for the long term. Many efforts start, work along, and at the end really not much changes... Let's reverse that trend! We will review together, attendees and facilitator experience in the 3 Whys and many Hows of Business Transformation Change Management.
In this presentation from Engagio and ServiceMax, you'll learn how ServiceMax:
- Evolved their target account strategy
- Effectively works with sales
- Implemented a successful field marketing model
Building an Effective Business Case in a Real Practical World? | Alexander LumLavaConConference
Can’t get funding for your key Content Development Strategic initiative?
Business case is an integral part of the planning and securing funds/resources for your initiatives. It becomes more important as the cost and complexity of the project increases.
Why your proposal to proceed is DEAD before it even gets off the ground; perhaps due to poor business case?
Alexander will discuss an alternative way beside typical ROI business case to obtain funding for your key content development strategy initiative.
The Business Case provides evidence that the project is a good investment.
The attendees will learn:
– How to make your Business Case properly?
– Why do you need a Business Case?
– When should you write a Business Case?
– What is in a Business Case?
– What angle should you consider for your Strategic Business Case?
– How Your Ecosystem impact your Business Case?
– What is Important to consider in your research data analysis?
– What do you need to consider gaining corporate backing and budget?
At the end of this session, you will gain some insights on some elements that you will need to consider for an effective Business Case that matches the purpose and the funding to secure your Strategic Initiatives.
In short, an effective business case justifies:
– Why a project should be undertaken,
– Why a stakeholder partner should invest in it, and
– Why the project represents a worthy expenditure of funds.
Despite the hype around ABM, some executives are still unsure that Account Based Marketing is their best bet. In this webinar presentation, Heidi Bullock, CMO of Engagio, covers how ABM (when done right) will grow revenue, improve your brand, align your entire organization, and ultimately deliver a better customer experience.
In this presentation you'll learn:
- Why marketing executives should bet on ABM
- How to manage change when making the transition
- How ABM can help meet company-wide goals
- Ways to showcase success
With so many disruptive technologies hitting the scene, the world of finance and accounting has been cracked wide open.
Leveraging the cloud, automation, and digitization are just the surface for working faster and smarter.
Check out the slides from our recent breakfast seminar to learn everything you need to keep pace today and beyond.
This document brings together a set
of latest data points and publicly
available information relevant for
Platforms & Applications Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
Bringing ABM to the 21st Century: JDA unlocks the power of ABM at scaleEngagio
ABM is the hot topic on every marketer’s mind. But most companies have been doing ABM for years. What’s different now? Join Heidi Bullock, the CMO of Engagio, as she speaks with Cristan Hutto, JDA’s Director of Marketing Operations on how they redefined ABM for today’s world to close more deals and increase pipeline by $2 million.
In this case study, you’ll learn:
Best practices for an enterprise ABM roll out
The most impactful metrics for an entire revenue team
Ideas on how to keep building upon your initial ABM success
[Best Practices Webinar] The NEW Clear and Complete Guide to Account Based Ma...Engagio
Have your ABM strategies evolved since you first put them into action?
In this presentation with Engagio & Demand Gen Report, Jon Miller, CEO and Co-Founder of Engagio, shares the evolution of ABM and recommends new best practices to ensure success.
In this presentation you'll discover how to:
- Get awesome tips for every ABM stage to help Sales act on account insights
- Use account data to analyze Sales and Marketing effectiveness by region
- Allocate the proper budget, time and resources to ABM with account entitlements
- Access new vetted criteria and recommendations for selecting an ABM Platform
Download the NEW Clear and Complete Guide to Account Based Marketing (Second Edition) here: https://info.engagio.com/clear-and-complete-guide-to-account-based-marketing.html
Beyond Business 2014 Sustainability Reportelaine cohen
Beyond Business (Elaine Cohen) second sustainability report in accordance with GRI G4 core option and GRI Content Index checked, focus on six material issues
Similar to How human are your resources Agile 2018 San Diego (20)
Let’s face it, the world is changing. Whether we are ready for it or not. Not only do we need to change the way we run and manage our businesses, we also need to change the way we think about our products and customers. But we can’t just ‘think’ about doing things differently – we actually need to ‘do’ things differently. Even if you don’t work in software development, you have probably heard about the management revolution caused by Agile software development. It is certainly no coincidence that the 5 largest companies in the world have adopted agile practices! But ‘being’ Agile is not about a set of development practices. We need to focus on delivering the right things for our customers, while still responding to changes both internal and external to our company. Join me as we discuss practical ways to apply the following core business Agility principles in your environment:
Delighting customers
Descaling work
Implementing enterprise-wide agility
Nurturing agility
Have you wondered why Agile companies consistently outperform their competition in times of extreme uncertainty? At their core is a set of 4 essential elements known as the Heart of Agile: Collaborate, Deliver, Reflect, Improve. In this session, Angie will discuss practical ways to apply these essential elements to Human Resources (in Recruitment, Rewards and incentives, Learning and Development, Performance Management, Employee Engagement, People Management).
Bias remorse - is it too late to stop the impact of cognitive bias in analysis?Angie Doyle
Do you believe that you base your decisions on objective analysis and robust data? Guess again!
Our brains, while powerful and creative, can also be quite lazy. To save time, they will try to simplify the processing of information into a reusable “rule of thumb”. Unfortunately, these mental shortcuts can lead to illogical errors in our thinking, leading to poor quality decision making. And things only get worse when we are tired, stressed or are multi-tasking!
Join me as we explore the most common types of cognitive biases and how they appear in business analysis. We will also learn how to recognize your biases, so you can begin working with, instead of against your brain.
Creating virtual learning solutions using lean startupAngie Doyle
The nationwide shutdown due to COVID caught many by surprise. Yet at Think Agile were we able to switch to a virtual training format seemingly “overnight”. How did we do it? We’ll let you in on a secret – it wasn’t overnight!
Join us as we share a story of risk, uncertainty, and experimenting our way through the impact of COVID, using an Agile approach called Lean Startup. We will cover how we identified our riskiest
assumptions and created a hypothesis to validate if people were interested in virtual training – even before the lockdown started.
This session was delivered in partnership with Bevan Williams at Learning and Development 2020.
T minus 10 9 8 we have lift off Agile 2018Angie Doyle
Here are the slides we used for our presentation at Agile 2018. And here is the link for the accompanying booklet: https://sketchingscrummaster.files.wordpress.com/2018/08/agile-2018-t-minus-10-9-8-booklet.pdf)
What if we told you that expressing your ideas visually, as well as verbally, improves the likelihood that your team will be able to collaboratively unpack requirements and recall information?
Is this workshop for you?
Do you want a way to simplify complex and potentially confusing information? Do you want to reduce the misunderstanding of requirements? Is your team ever confused over what they have committed to? If you answered yes to any of these questions, join us to learn some practical techniques on how to draw information and requirements out of people into a tangible form that your team can use.
Why visual thinking?
Visual thinking:
-Helps teams to see the big picture
-Helps teams to learn faster and more effectively
-Helps teams tell stories and make sure that everyone is on the same page
-Uses all four learning modalities: visual, auditory, kinaesthetic and tactile (read/ write)
-Increases individual engagement in conversations because people engage with their whole body, not just their minds
-Helps teams think at a creative, strategic and tactical level
-Reduces meeting times by 24% because people are focused on the same conversation
-Serves as a visual record of a conversation (perfect to supplement user stories and acceptance criteria)
Thank you to Sunni Brown (Why visual thinking), Dan Roam (4 unwritten rules of visual thinking), Mike Rohde (for loads of inspiration in the content), Brandy Agerbeck (for the essential 8) and others who have contributed to the field of graphic facilitation, sketchnoting, visual thinking, etc.
Did you know that 9 out of 10 Start-ups fail? What is even more surprising is that 42% of failed Start-ups identified the “lack of market need for their product” as the reason! This statistic got me thinking. Have you ever heard about a new product and thought to yourself “That’s a really cool idea! I should go and get myself one”. Only to not follow through with the actual purchase? Does it mean that you are a fickle customer? Perhaps… Or it could mean that you didn’t really need the product in the first place, even though it was a really great idea!
Unfortunately, a great idea does not mean that your product will be “the next big thing”. In fact, 75% of new products fail within their first year. The difference between failure and success is not determined by how “cool” your idea is. It is measured by how much your target market has GOT TO HAVE your product. Before you start the product development process, make sure that you are building a product that someone is going to love (and will want to buy)!
User Story Mapping: Deliverable slice of valueAngie Doyle
This workshop (with Mark Pearl) was delivered at the Regional Scrum Gathering South Africa and Let's Test South Africa in 2015. It is based on the techniques recommended by Jeff Paton in his book, User Story Mapping.
I delivered this presentation at Building Business Capability in 2015. The presentation focuses on practical tips to start using visual thinking in business analysis.
I delivered this presentation at the Business Analysis Summit of South Africa in 2015. The presentation focuses on the use of lightweight documentation in Agile projects, the principles of lightweight documentation, the difference between low fidelity and high fidelity documents and the best way to approach writing documents.
This is the presentation I did on the Value Proposition Canvas at Agile Africa 2015. I used the example of Friday night dinner (pizza takeaways) and a South Africa app that was recently created to illustrate how to use the canvas.
I did this workshop on visual thinking with Talia Lancaster (The Sketching Scrum Master sketchingscrummaster.com/) at the third Africa DevOps Day. We did not use PowerPoint... these are photos of the flip charts we did as part of the workshop. The last few slides are some of the practical exercises the participants did on visual thinking.
The purpose of the session was to provide some practical tips on how to use visual thinking within a DevOps environment.
This is the slide deck I used for my workshop at the IIBA (International Institute of Business Analysis) South Africa PDD (Professional Development Day) on the 24th June 2016. The theme was focused on the Strategic Business Analyst. The final few slides show some of the Business Model Canvases completed by delegates.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
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