The customer checks into the Four Seasons Hualalai hotel for a 3 day stay in a sweet room. He provides his name and ID to the receptionist who gives him his keycard and informs him that his room is on the 10th floor with a view of the beach. A bellboy then shows the customer to his nice large room, where he and his wife enjoy the ocean view before heading to the beach. At check-out, the customer informs the receptionist it was a great stay but it's time to return home, with the receptionist hoping they return in the future.
Belajar bahasa Inggris tentang bagaimana melayani reservasi, membuat email, dan kegiatan hospitality yang berkaitan dengan reservasi online maupun offline
Belajar bahasa Inggris tentang bagaimana melayani reservasi, membuat email, dan kegiatan hospitality yang berkaitan dengan reservasi online maupun offline
Hotel Services - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - đặt phòng và nhận phòng khách sạn - http://webhoctienganh.com/video-hotel-services-basic-english-for-communication-829.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
3.1 Key control and key handling procedures
3.2 Mail and message handling
3.3 Paging and luggage handling
3.4 Rules of the house (for guest and staff) & Black list
3.5 Bell Desk and Concierge
First point of contact of a hotel. Front office oversees all the aspects of office management. Handling guests is a main challenge for front desk staff. It is very vital to make them feel important. Requires tactics.
this slide provides some information about hotel services and facilities with the real vocabularies. there is a practice for you about the conversation in the hotel.
How to Handle Guest with Complaints in HotelHotelCluster
The key to running a successful hotel is customer service. A big part of this is addressing customer complaints and ensuring that these complaints are resolved to the customer’s satisfaction. Successful resolution will have a positive effect on the customer, who will be more conducive to returning to the hotel in the future, as the way the complaint was handled and resolved makes the customer feel special and shows him that the hotel is genuinely interested in keeping its customers happy and satisfied.
Hotel Services - Basic English for CommunicationWebHocTiengAnh
Học tiếng anh giao tiếp miễn phí, tình huống tiếng Anh giao tiếp cơ bản - đặt phòng và nhận phòng khách sạn - http://webhoctienganh.com/video-hotel-services-basic-english-for-communication-829.html
Xem các clip khác tại
http://webhoctienganh.com/l/clip-tieng-anh-giao-tiep-co-ban.html
3.1 Key control and key handling procedures
3.2 Mail and message handling
3.3 Paging and luggage handling
3.4 Rules of the house (for guest and staff) & Black list
3.5 Bell Desk and Concierge
First point of contact of a hotel. Front office oversees all the aspects of office management. Handling guests is a main challenge for front desk staff. It is very vital to make them feel important. Requires tactics.
this slide provides some information about hotel services and facilities with the real vocabularies. there is a practice for you about the conversation in the hotel.
How to Handle Guest with Complaints in HotelHotelCluster
The key to running a successful hotel is customer service. A big part of this is addressing customer complaints and ensuring that these complaints are resolved to the customer’s satisfaction. Successful resolution will have a positive effect on the customer, who will be more conducive to returning to the hotel in the future, as the way the complaint was handled and resolved makes the customer feel special and shows him that the hotel is genuinely interested in keeping its customers happy and satisfied.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. Hotel
Checking in
Receptionist: Good morning, sir. Welcome to Four Seasons Hualalai!
Customer: Good morning. I’d like to check in please. I have a reservation for a sweet room for 3 days.
Receptionist: Can I have your name, please?
Customer: My name is Rafael. That's R-A-F-A-E-L.
Receptionist: Could you sign your name here, Mr. Rafael? This is your keycard.
You’re in room number 1004. It’s on the tenth floor. You’ll have a nice view of the beach.
I’ll just call a bellboy to show you to your room. I hope you’ll enjoy your stay.
Customer: Thank you so much.
Your Room
Customer: Hey, this room is really nice and big, too.
Wife: Come over to the window and look at the view.
Customer: Wow! Look at the waves. I can't wait to go for a walk along the beach.
Wife: Let's go out and enjoy the sun and sea now. We can unpack our suitcases later.
Customer: That's a great idea. Grab a towel and some sunscreen and let's go!
Checking Out
Receptionist: Will you be checking out now?
Customer: Unfortunately, yes. We've had a great stay, but now it's time to go home and get back to work.
Receptionist: Well, we hope you'll have the chance to come back and stay with us again in the future.
Customer: We hope so too!