Travel Vocabulary 
At the Hotel
Accommodations 
Where you will stay when you’re traveling
When traveling for business or for pleasure, you have several accommodation options. 
Many students from Europe & North America travel for a few months to a year with friends. 
They often only carry a backpack, which is why they are called B____________________ 
They usually stay in H_________ or G________________ because they are inexpensive. 
But, most times, they must live in a communal space. It’s a great way to meet other 
travelers.
When traveling for business or for pleasure, you have several accommodation options. 
Many students from Europe & North America travel for a few months to a year with friends. 
They often only carry a backpack, which is why they are called BACKPACKERS 
They usually stay in HOSTELS or GUESTHOUSES because they are inexpensive. 
Most times, they must sleep in a communal space. It’s a great way to meet other 
travelers.
Most business travelers & travelers in urban areas chose to stay in a H____________. 
They can be very simple or very luxurious. 
They are usually booked by travelers who will spend more time outside their 
accommodation.
Most business travelers & travelers in urban areas chose to stay in a HOTEL. 
They can be very simple or very luxurious. 
They are usually booked by travelers who will spend more time outside their 
accommodation.
Families & people traveling for pleasure often book a R________________. 
This accommodation offers restaurants, spas, classes, and tours. The focus of resorts 
to to foster R&R: Rest & R___________________.
Families & people traveling for pleasure often book a RESORT. 
This accommodation offers restaurants, spas, classes, and tours. The focus of resorts 
to to foster R&R: Rest & RELAXATION.
There are other unique accommodation types too. 
• If you’re interested in staying with a local family and learning about their culture and 
daily activities, you can do a H________________. 
• If you’re traveling with a group and need several beds, many people opt to rent a 
Vac_______________ rental / villa, or a C___________, both of which have the 
advantages of a kitchen & more privacy.
There are other unique accommodation types too. 
• If you’re interested in staying with a local family and learning about their culture and 
daily activities, you can do a HOMESTAY 
• If you’re traveling with a group and need several beds, many people opt to rent a 
VACATION rental / villa, or a CONDO , both of which have the 
advantages of a kitchen & more privacy.
Accommodation Features 
Things you will see in your hotel
’F______________' are places that visitors can go to, such as Swimming pools, 
Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain 
their facilities, so the place looked old.” 
’A_______________' are services & items that the hotel offers to its guests, such as 
laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos, 
Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s 
guests.”
’FACILITIES' are places that visitors can go to, such as Swimming pools, Saunas, 
Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their 
facilities, so the place looked old.” 
’AMENITIES' are services & items that the hotel offers to its guests, such as laundry 
services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair 
dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”
This is the area where you check-in and check out of your room. 
It’s called the L________________. 
Upon check-in, your luggage will be taken to your room by the B________________.
This is the area where you check-in and check out of to your room. 
It’s called the LOBBY. 
Upon check-in, your luggage will be taken to your room by the BELLBOY.
Reception will give you a K__________ or a K________ C__________ to get into your 
room.
Reception will give you a KEY or a KEY CARD to get into your 
room.
In the Lobby, there’s usually a G__________Shop where you can buy (usually expensive) 
souvenirs.
In the Lobby, there’s usually a Gift Shop where you can buy (usually expensive) 
souvenirs.
At the I________________ Desk, you can usually get information and maps about the 
city you’re in. You may also be able to book cars, tours, and other services from this desk. 
A C______________ is the person who works at the desk. They are usually very 
knowledgeable about where to go, and things to do in the city.
At the INFORMATION Desk, you can usually get information and maps about the 
city you’re in. You may also be able to book cars, tours, and other services from this desk. 
A CONCIERGE is the person who works at the desk. They are usually very 
knowledgeable about where to go, and things to do in the city.
A basic hotel room is called a St________________ Room. 
They usually come with a S____________ bed, or a D_________________bed
A basic hotel room is called a Standard Room. 
They usually come with a Single bed, or a Double bed
If you’re traveling with friends or family, you may want to get a T_____________ Room. 
This room has two beds. 
You can also request an Extra bed, or F________________ Bed if you’re traveling with 
many people. Though, sometimes this has a fee.
If you’re traveling with friends or family, you may want to get a T_____________ Room. 
This room has two beds. 
You can also request an Extra bed, or FOLDAWAY Bed if you’re traveling with 
many people. Though, sometimes this has a fee.
You can also get a S_______________, which is when your room comes with a sitting 
area, (Sofa, Chairs, and sometimes a small kitchen)
You can also get a SUITE, which is when your room comes with a sitting 
area, (Sofa, Chairs, and sometimes a small kitchen) 
* Sometimes called Family Room
What’s in Your Room? 
Vocabulary
Many hotels provide a few C______________________ (FREE) Amenities, such as 
• SH________________ to wash your hair 
• S_________________ to smell fresh! 
• T_______________ & a toothbrush to keep your teeth white. 
• A C_______________ for your hair 
And most hotels will offer free bottles of water.
Many hotels provide a few COMPLIMENTARY (FREE) Amenities, such as 
• SHAMPOO to wash your hair 
• SOAP to smell fresh! 
• TOOTHPASTE & a toothbrush to keep your teeth white. 
• A COMB for your hair 
And most hotels will offer free bottles of water.
Most resorts will provide a R_____________ and Sl________________ for guests to 
wear around their room.
Most resorts will provide a ROBE and SLIPPERS for guests to 
wear around their room.
Most hotels will include a M______ Bar in the room for when the guests want to eat 
snacks and drink. These are NOT complimentary, and often O_________PRICED.
Most hotels will include a MINI Bar in the room for when the guests want to eat 
snacks and drink. These are NOT complimentary, and often OVERPRICED.
You may need to call to order extra T_______________ to be delivered to your room 
by H_________________.
You may need to call to order extra TOWELS to be delivered to your room 
by HOUSEKEEPING.
Other Items you may need to request: 
I________ 
H___________ 
Assistance with the 
S__________ 
L____________ Services
Other Items you may need to request: 
IRON 
HAIR DRYER 
Assistance with the 
SAFE 
LAUNDRY Services
Hotel Services
If you don’t feel like eating out, you can always order R_______ S__________ and have 
food delivered to your room.
If you don’t feel like eating out, you can always order ROOM SERVICE and have 
food delivered to your room.
Many places will offer a Complimentary Breakfast B________________. If you’re 
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals, 
juices and breads. 
This is called a C_______________ Buffett
Many places will offer a Complimentary Breakfast BUFFETT. If you’re 
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals, 
juices and breads. 
This is called a CONTINENTAL Buffett
C________________ rooms and E_________ Halls are often available to be booked. 
Additionally, many hotels offer a Business Center which includes computers with 
internet, printers, and office supplies.
CONFERENCE rooms and EVENT HALLS are often available to be booked. 
Additionally, many hotels offer a Business Center which includes computers with 
internet, printers, and office supplies.
If you’ve got an early morning appointment, you can call the front desk to request a 
W______-U_______ C___________. 
Someone will call you in the morning to make sure you get up!
If you’ve got an early morning appointment, you can call the front desk to request a 
WAKE-UP CALL. 
Someone will call you in the morning to make sure you get up!
Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a 
list of all of your CH_______________. This will be a list of all the services and food you’ve 
bought during your stay.
Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a 
list of all of your CHARGES. This will be a list of all the services and food you’ve 
bought during your stay.
HOTEL SITUATIONS 
Quiz
Hello, My name is Thao. I have a ___________. 
a) check-in 
b) reservation 
c) reserve
Hello, My name is Thao. I have a ___________. 
a) check-in 
b) reservation 
c) reserve
Is there ________________ between the pool 
view and the garden view? 
a) a difference in price 
b) more expensive 
c) cheaper
Is there ________________ between the pool 
view and the garden view? 
a) a difference in price 
b) more expensive 
c) cheaper
OK, ________________ with the the double 
room with the pool view please. 
a) make me 
b) I'll go 
c) do it
OK, ________________ with the the Double 
room with the pool view please. 
a) make me 
b) I'll go 
c) do it
Would it be ________________to see the room 
first? 
a) good 
b) allow 
c) possible
Would it be ________________to see the room 
first? 
a) good 
b) allow 
c) possible
Well, the room is a little dark. Do you have any 
that are ________________? 
a) lighter 
b) brighter 
c) sunny
Well, the room is a little dark. Do you have any 
that are ________________? 
a) lighter 
b) brighter 
c) sunny
Could I ________________ see the ocean view 
room please? 
a) make a look 
b) take a see 
c) take a look
Could I ________________ see the ocean view 
room please? 
a) make a look 
b) take a see 
c) take a look
Before you can check-in to your room, you must 
pay ________________. 
a) ahead 
b) upfront 
c) advance
Before you can check-in to your room, you must 
pay ________________. 
a) ahead 
b) upfront 
c) advance
How do I ________________ this restaurant? Is 
it walking distance, or must I take a taxi? 
a) come to 
b) arrive in 
c) get to
How do I ________________ this restaurant? Is 
it walking distance, or must I take a taxi? 
a) come to 
b) arrive in 
c) get to
How much ____________ from here to the 
restaurant? 
a) does a taxi cost 
b) is the taxi price 
c) do I pay a taxi
How much ____________ from here to the 
restaurant? 
a) does a taxi cost 
b) is the taxi price 
c) do I pay a taxi
Yes, can you get housekeeping to 
________________ my room, please? 
a) clean up 
b) make up 
c) change up
Yes, can you get housekeeping to 
________________ my room, please? 
a) clean up 
b) make up 
c) change up
Yes, could you tell the family in the next room to 
_________________ at night? They were 
listening to music all night and we couldn't sleep. 
a) be quiet 
b) be silent 
c) keep silence
Yes, could you tell the family in the next room to 
_________________ at night? They were 
listening to music all night and we couldn't sleep. 
a) be quiet 
b) be silent 
c) keep silence
What time do we have to ________________ 
tomorrow? 
a) check 
b) check out 
c) get out
What time do we have to ________________ 
tomorrow? 
a) check 
b) check out 
c) get out
Is there somewhere we can ________________ 
until our flight this evening? 
a) security our bags 
b) lock our bags 
c) leave our bags
Is there somewhere we can ________________ 
until our flight this evening? 
a) security our bags 
b) lock our bags 
c) leave our bags

At the Hotel

  • 1.
  • 2.
    Accommodations Where youwill stay when you’re traveling
  • 3.
    When traveling forbusiness or for pleasure, you have several accommodation options. Many students from Europe & North America travel for a few months to a year with friends. They often only carry a backpack, which is why they are called B____________________ They usually stay in H_________ or G________________ because they are inexpensive. But, most times, they must live in a communal space. It’s a great way to meet other travelers.
  • 4.
    When traveling forbusiness or for pleasure, you have several accommodation options. Many students from Europe & North America travel for a few months to a year with friends. They often only carry a backpack, which is why they are called BACKPACKERS They usually stay in HOSTELS or GUESTHOUSES because they are inexpensive. Most times, they must sleep in a communal space. It’s a great way to meet other travelers.
  • 5.
    Most business travelers& travelers in urban areas chose to stay in a H____________. They can be very simple or very luxurious. They are usually booked by travelers who will spend more time outside their accommodation.
  • 6.
    Most business travelers& travelers in urban areas chose to stay in a HOTEL. They can be very simple or very luxurious. They are usually booked by travelers who will spend more time outside their accommodation.
  • 7.
    Families & peopletraveling for pleasure often book a R________________. This accommodation offers restaurants, spas, classes, and tours. The focus of resorts to to foster R&R: Rest & R___________________.
  • 8.
    Families & peopletraveling for pleasure often book a RESORT. This accommodation offers restaurants, spas, classes, and tours. The focus of resorts to to foster R&R: Rest & RELAXATION.
  • 9.
    There are otherunique accommodation types too. • If you’re interested in staying with a local family and learning about their culture and daily activities, you can do a H________________. • If you’re traveling with a group and need several beds, many people opt to rent a Vac_______________ rental / villa, or a C___________, both of which have the advantages of a kitchen & more privacy.
  • 10.
    There are otherunique accommodation types too. • If you’re interested in staying with a local family and learning about their culture and daily activities, you can do a HOMESTAY • If you’re traveling with a group and need several beds, many people opt to rent a VACATION rental / villa, or a CONDO , both of which have the advantages of a kitchen & more privacy.
  • 11.
    Accommodation Features Thingsyou will see in your hotel
  • 12.
    ’F______________' are placesthat visitors can go to, such as Swimming pools, Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their facilities, so the place looked old.” ’A_______________' are services & items that the hotel offers to its guests, such as laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”
  • 13.
    ’FACILITIES' are placesthat visitors can go to, such as Swimming pools, Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their facilities, so the place looked old.” ’AMENITIES' are services & items that the hotel offers to its guests, such as laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”
  • 14.
    This is thearea where you check-in and check out of your room. It’s called the L________________. Upon check-in, your luggage will be taken to your room by the B________________.
  • 15.
    This is thearea where you check-in and check out of to your room. It’s called the LOBBY. Upon check-in, your luggage will be taken to your room by the BELLBOY.
  • 16.
    Reception will giveyou a K__________ or a K________ C__________ to get into your room.
  • 17.
    Reception will giveyou a KEY or a KEY CARD to get into your room.
  • 18.
    In the Lobby,there’s usually a G__________Shop where you can buy (usually expensive) souvenirs.
  • 19.
    In the Lobby,there’s usually a Gift Shop where you can buy (usually expensive) souvenirs.
  • 20.
    At the I________________Desk, you can usually get information and maps about the city you’re in. You may also be able to book cars, tours, and other services from this desk. A C______________ is the person who works at the desk. They are usually very knowledgeable about where to go, and things to do in the city.
  • 21.
    At the INFORMATIONDesk, you can usually get information and maps about the city you’re in. You may also be able to book cars, tours, and other services from this desk. A CONCIERGE is the person who works at the desk. They are usually very knowledgeable about where to go, and things to do in the city.
  • 22.
    A basic hotelroom is called a St________________ Room. They usually come with a S____________ bed, or a D_________________bed
  • 23.
    A basic hotelroom is called a Standard Room. They usually come with a Single bed, or a Double bed
  • 24.
    If you’re travelingwith friends or family, you may want to get a T_____________ Room. This room has two beds. You can also request an Extra bed, or F________________ Bed if you’re traveling with many people. Though, sometimes this has a fee.
  • 25.
    If you’re travelingwith friends or family, you may want to get a T_____________ Room. This room has two beds. You can also request an Extra bed, or FOLDAWAY Bed if you’re traveling with many people. Though, sometimes this has a fee.
  • 26.
    You can alsoget a S_______________, which is when your room comes with a sitting area, (Sofa, Chairs, and sometimes a small kitchen)
  • 27.
    You can alsoget a SUITE, which is when your room comes with a sitting area, (Sofa, Chairs, and sometimes a small kitchen) * Sometimes called Family Room
  • 28.
    What’s in YourRoom? Vocabulary
  • 29.
    Many hotels providea few C______________________ (FREE) Amenities, such as • SH________________ to wash your hair • S_________________ to smell fresh! • T_______________ & a toothbrush to keep your teeth white. • A C_______________ for your hair And most hotels will offer free bottles of water.
  • 30.
    Many hotels providea few COMPLIMENTARY (FREE) Amenities, such as • SHAMPOO to wash your hair • SOAP to smell fresh! • TOOTHPASTE & a toothbrush to keep your teeth white. • A COMB for your hair And most hotels will offer free bottles of water.
  • 31.
    Most resorts willprovide a R_____________ and Sl________________ for guests to wear around their room.
  • 32.
    Most resorts willprovide a ROBE and SLIPPERS for guests to wear around their room.
  • 33.
    Most hotels willinclude a M______ Bar in the room for when the guests want to eat snacks and drink. These are NOT complimentary, and often O_________PRICED.
  • 34.
    Most hotels willinclude a MINI Bar in the room for when the guests want to eat snacks and drink. These are NOT complimentary, and often OVERPRICED.
  • 35.
    You may needto call to order extra T_______________ to be delivered to your room by H_________________.
  • 36.
    You may needto call to order extra TOWELS to be delivered to your room by HOUSEKEEPING.
  • 37.
    Other Items youmay need to request: I________ H___________ Assistance with the S__________ L____________ Services
  • 38.
    Other Items youmay need to request: IRON HAIR DRYER Assistance with the SAFE LAUNDRY Services
  • 39.
  • 40.
    If you don’tfeel like eating out, you can always order R_______ S__________ and have food delivered to your room.
  • 41.
    If you don’tfeel like eating out, you can always order ROOM SERVICE and have food delivered to your room.
  • 42.
    Many places willoffer a Complimentary Breakfast B________________. If you’re lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals, juices and breads. This is called a C_______________ Buffett
  • 43.
    Many places willoffer a Complimentary Breakfast BUFFETT. If you’re lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals, juices and breads. This is called a CONTINENTAL Buffett
  • 44.
    C________________ rooms andE_________ Halls are often available to be booked. Additionally, many hotels offer a Business Center which includes computers with internet, printers, and office supplies.
  • 45.
    CONFERENCE rooms andEVENT HALLS are often available to be booked. Additionally, many hotels offer a Business Center which includes computers with internet, printers, and office supplies.
  • 46.
    If you’ve gotan early morning appointment, you can call the front desk to request a W______-U_______ C___________. Someone will call you in the morning to make sure you get up!
  • 47.
    If you’ve gotan early morning appointment, you can call the front desk to request a WAKE-UP CALL. Someone will call you in the morning to make sure you get up!
  • 48.
    Most hotels havea Check-out time at noon-2pm. When you check-out, you will see a list of all of your CH_______________. This will be a list of all the services and food you’ve bought during your stay.
  • 49.
    Most hotels havea Check-out time at noon-2pm. When you check-out, you will see a list of all of your CHARGES. This will be a list of all the services and food you’ve bought during your stay.
  • 50.
  • 51.
    Hello, My nameis Thao. I have a ___________. a) check-in b) reservation c) reserve
  • 52.
    Hello, My nameis Thao. I have a ___________. a) check-in b) reservation c) reserve
  • 53.
    Is there ________________between the pool view and the garden view? a) a difference in price b) more expensive c) cheaper
  • 54.
    Is there ________________between the pool view and the garden view? a) a difference in price b) more expensive c) cheaper
  • 55.
    OK, ________________ withthe the double room with the pool view please. a) make me b) I'll go c) do it
  • 56.
    OK, ________________ withthe the Double room with the pool view please. a) make me b) I'll go c) do it
  • 57.
    Would it be________________to see the room first? a) good b) allow c) possible
  • 58.
    Would it be________________to see the room first? a) good b) allow c) possible
  • 59.
    Well, the roomis a little dark. Do you have any that are ________________? a) lighter b) brighter c) sunny
  • 60.
    Well, the roomis a little dark. Do you have any that are ________________? a) lighter b) brighter c) sunny
  • 61.
    Could I ________________see the ocean view room please? a) make a look b) take a see c) take a look
  • 62.
    Could I ________________see the ocean view room please? a) make a look b) take a see c) take a look
  • 63.
    Before you cancheck-in to your room, you must pay ________________. a) ahead b) upfront c) advance
  • 64.
    Before you cancheck-in to your room, you must pay ________________. a) ahead b) upfront c) advance
  • 65.
    How do I________________ this restaurant? Is it walking distance, or must I take a taxi? a) come to b) arrive in c) get to
  • 66.
    How do I________________ this restaurant? Is it walking distance, or must I take a taxi? a) come to b) arrive in c) get to
  • 67.
    How much ____________from here to the restaurant? a) does a taxi cost b) is the taxi price c) do I pay a taxi
  • 68.
    How much ____________from here to the restaurant? a) does a taxi cost b) is the taxi price c) do I pay a taxi
  • 69.
    Yes, can youget housekeeping to ________________ my room, please? a) clean up b) make up c) change up
  • 70.
    Yes, can youget housekeeping to ________________ my room, please? a) clean up b) make up c) change up
  • 71.
    Yes, could youtell the family in the next room to _________________ at night? They were listening to music all night and we couldn't sleep. a) be quiet b) be silent c) keep silence
  • 72.
    Yes, could youtell the family in the next room to _________________ at night? They were listening to music all night and we couldn't sleep. a) be quiet b) be silent c) keep silence
  • 73.
    What time dowe have to ________________ tomorrow? a) check b) check out c) get out
  • 74.
    What time dowe have to ________________ tomorrow? a) check b) check out c) get out
  • 75.
    Is there somewherewe can ________________ until our flight this evening? a) security our bags b) lock our bags c) leave our bags
  • 76.
    Is there somewherewe can ________________ until our flight this evening? a) security our bags b) lock our bags c) leave our bags