Hossam Hassan is seeking a career opportunity as a business development professional. He has over 15 years of experience in hotel revenue management, sales, eCommerce, and marketing roles. He holds a degree in General Philosophy from Alexandria University in Egypt. He is fluent in English and Arabic with fair proficiency in Russian.
As a Business Development & Competency Management Specialist, I have obtained a proven track experience of almost 16 years in diversified areas of specifications related to Business Development, Sales, Marketing, Public Relations and Human Resources Competencies Management & Functions Consultancy through serving top tier governmental, national and multinational clients specialized in different industries including but not limited to Travel & Tourism, Hospitality, Oil & Gas, Information Technology and Home Appliances, satisfying their advisory requests and supporting their market share and presence all over Kingdom of Saudi Arabia and GCC Region.
Customer-centric, performance-driven and entrepreneurial management professional; powered with more than 15 years of progressive leadership experience in full-service hospitality operations. Possess stellar reputation in directing all facets of the industry utilizing broad background in providing hands-on leadership and transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success. Available for travel and relocation.
Innovation & Management in Tourism is a degree programme for future tourism experts who are planning a career in hotel and destination management, leisure businesses, tourism organisations and eTourism companies.
https://www.fh-salzburg.ac.at/disziplinen/sozial-und-wirtschaftswissenschaften/bachelor-innovation-management-in-tourism/degree-programme/
As a Business Development & Competency Management Specialist, I have obtained a proven track experience of almost 16 years in diversified areas of specifications related to Business Development, Sales, Marketing, Public Relations and Human Resources Competencies Management & Functions Consultancy through serving top tier governmental, national and multinational clients specialized in different industries including but not limited to Travel & Tourism, Hospitality, Oil & Gas, Information Technology and Home Appliances, satisfying their advisory requests and supporting their market share and presence all over Kingdom of Saudi Arabia and GCC Region.
Customer-centric, performance-driven and entrepreneurial management professional; powered with more than 15 years of progressive leadership experience in full-service hospitality operations. Possess stellar reputation in directing all facets of the industry utilizing broad background in providing hands-on leadership and transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success. Available for travel and relocation.
Innovation & Management in Tourism is a degree programme for future tourism experts who are planning a career in hotel and destination management, leisure businesses, tourism organisations and eTourism companies.
https://www.fh-salzburg.ac.at/disziplinen/sozial-und-wirtschaftswissenschaften/bachelor-innovation-management-in-tourism/degree-programme/
I'm an ambitious, highly motivated and energetic sales management with excellent marketing and business development skills.
Work in high pressure and adaptation and challenge.
I'm not only good co-operation team-work but also in depend on work myself.
Experience of managing sales and merchandising for established retail outlets, franchise and international brands.
A results orientated professional with a proven ability to get results, generate revenue, improve service as well as reduce cost.
Over 7 years Sales & Marketing experience of working in competitive industries and successfully identifying, developing and managing new business opportunity with HORECA Channel in Nationwide VIETNAM.
I'm an ambitious, highly motivated and energetic sales management with excellent marketing and business development skills.
Work in high pressure and adaptation and challenge.
I'm not only good co-operation team-work but also in depend on work myself.
Experience of managing sales and merchandising for established retail outlets, franchise and international brands.
A results orientated professional with a proven ability to get results, generate revenue, improve service as well as reduce cost.
Over 7 years Sales & Marketing experience of working in competitive industries and successfully identifying, developing and managing new business opportunity with HORECA Channel in Nationwide VIETNAM.
I am a management professional with 7+ years of proven track record in business development, customer service, strategic marketing and sales. I am seeking a managerial position with ample opportunities for performance based growth.
As demonstrated in my CV, I have displayed exceptional proficiency in strategic marketing, sales and outlet development, market penetration, product management and client servicing. I have developed marketing strategies that have contributed handsomely to the gross turnover of all my previous employers. What deserves to be highlighted is that I have played vital role in handling a project as well as promoting the project and sourcing sponsorships. Am studying Business Process Management Diploma (Graduate will be in July 2016) to develop my skills in Business Development & Management. My ability to make substantially augment revenue, network with industry contacts and negotiate critical deals, gives me a unique edge from which I can add value to your business.
My key skills include business management, operations management, strategic planning, recommending solutions, policies and procedures etc. I have utilized my strong negotiation skills, analytical thinking and creative problem solving capabilities in countering competitor initiatives and shaping challenges into concrete achievements and sustainable business growth.
My ability to perform well under pressure and commitment to quality are skills that I can immediately apply to contribute to the success of your highly esteemed organization and make me a valuable team member.
My attached CV details my experience. I look forward for the opportunity of meeting with you and to exploring possible opportunities.
Regards,
Hassan Abu Baker
Enclosure
1. Hossam Hassan Curriculum Vitae
27 August 2016 1 | P a g e
Hossam Hassan
CELLULAR: +20100 3733780
EMAIL: HOSSAMDIAELDEEN_HASSAN@YAHOO.COM
CAREER OBJECTIVE; Consistently evolve, and develop expertise in optimal resource allocation and
maximizing returns out of investments. I am looking forward to working with learned and talented
professionals and develop a sustained relationship with the colleagues and the company for a long term.
EDUCATION Literature University (1999)
General Philosophy Department
Alex University, Egypt
LINGUISTIC ABILITIES Arabic: Mother Tongue
English: Fluent (Reading – Writing – Speaking)
Russian: Fair
ACHIEVEMENTS Building up new portfolio for Moevenpick Nile Cruises which lead to enhanced
market share, awareness and consequently exceeded 2010 budgeted figures with
10M.
Increase year of 2012 Vs 2011 ADR with +10% growths at Maritime Jolie Ville Hotel.
Conversion Project Manager of Hilton Alexandria Corniche under flagship brand of
Hilton.
Increase year of 2013 Vs 2012 ADR +11%, 2014 Vs 2013 ADR with +10.5% and 2015
Vs 2014 ADR with +7 % growths at Hilton Alexandria Corniche.
Drives Rooms & Non-rooms revenue and accordingly exceed 2014 & 2015 budget
with +8M & 4.5M respectively at Hilton Alexandria.
Exceed expectations in overall rating for 2013, 2014 & 2015 Performance review
Enrolled in Shine 4D development program for both years 2014 & 2015 to become
Director of Business Development.
Contribute strongly in developing a concrete business MIX skeleton for Hilton
Corniche which enabled the hotel to ascend Comp Set and ranked first in terms of
RGI in Ahead & gaining position for 2014 & 2015.
Achieving nomination for Revenue Manager of the year Middle East & Africa 2014,
in recognition for revenue management excellence over 40+ hotels
Set and implement mid and long term strategies for market share growth and shift
business from competitive set.
COMPUTER SKILLS Microsoft Word / Excel / Power Point / Outlook 2007
PRS net systems (NETREZ, HOTEL VOYAGER & SYNXIS)
Hotel Links under Word Property Management System
HIS Property Management System
Landmark Property Management System
Fidelio PMS Versions 6.20 (24) , 07.13 , 07.14 & V8
Portal Property Management System
OnQ Property Management System
Horizon (Reservation online system used by HRCC)
PERSONAL PROFILE Dynamic leader & highly skilled team player with excellent communication skills
Dedicated and knowledgeable professional with outstanding capabilities in
overcoming defined objectives
Focused and self-motivated leader who will make an immediate contribution to the
operation
Innovative, highly positive and confident in taking on new challenges
2. Hossam Hassan Curriculum Vitae
27 August 2016 2 | P a g e
LEARNING & DEVELOPMENT COURSES
COURSE ACADEMY
Introduction to Hotel Revenue Management Cornell University.
Pricing Strategy and Distribution Channels in Hotel Cornell University
Price and Inventory Controls Cornell University
Price Sensitivity and Pricing Decisions Cornell University
Forecasting and Availability Controls in Hotel Cornell University
Segmentation and Price Optimization Cornell University
Displacement and Negotiated Pricing Cornell University
Forecasting and Availability Controls in Hotel Cornell University
Overbooking Practices in Hotel Revenue Management Cornell University.
Non-Traditional Applications of Hotel Revenue Cornell University
U tell by Pegasus partnership program training Rotana
(AHLA) Training as trainer Sonesta
Revenue management training program Sonesta
Executive Revenue Management Moevenpick
E-Marketing & Distribution Program Moevenpick
You as supervisor HMS International
Leadership HMS International
Time Management HMS International
Effective communication HMS International
Regional e-commerce work shop Hilton University
-Customer Focused Selling.
-Pricing.
-Analyze your use of time.
-Delegation Basics.
-Dynamic Decision Making.
-Problem solving and decision making.
-Set goals and prioritize your use of time.
-Generating alternatives in problem solving.
-Working effectively with customer.
-The foundation of creativity and innovation.
-ONQ R&I full functionality
- Saving Energy
- Code of Conduct
- Forecasting Accuracy
- Operational Excellence
- Commercial Focus
-Quote to Win
Hilton University
3. Hossam Hassan Curriculum Vitae
27 August 2016 3 | P a g e
PROFESSIONAL EXPERIENCE
August 2011 - CURRENT Business Development Manager
Hilton Alexandria Corniche
• Responsible of revenue, sales, eCommerce, marketing.
REVENUE MANAGEMENT Develop 3-month, 6-month and 12-month strategic action plan
Preparing annual revenue proposal, and developing budget
Enhancement of content and imagery on online 3rd parties
Develop and oversee incentive programs for reservations and front
desk departments
Orchestrated team selling between Business Development, Pricing,
Revenue Control and Sales to maximize profits and reduce costs
effectively
Proactively manage inventory for the property to maximize rooms
revenue
Continually analyze transient booking patterns and recognize trends
and movements
Prepare month-end critiques and discuss results
Facilitate discussion on trends, market growth, and selling initiatives
Initiate 3 month, 6 month and 12 month forecast
Lead monthly credit meetings, and take necessary actions for
outstanding amounts collection
Conduct and chair weekly/monthly commercial meetings
Creation of experience packages with diversity of components, such as
F&B, Spa and sightseeing options
Prepares all weekly, monthly, 3 month forecast and budget.
Uses specialist knowledge of the hotels and markets to produce hotel
forecast.
Driving commercial performance : Drives incremental EBIDA, RevPar
and fair market share performance through :
- Ensure growth in performance of KPIs such as room type
supplements, peak nights and house overbooking.
- Work effectively with Team members, Hotel ( GM, DBD and
revenue team , sales, RDR, Marketing, e commerce to ensure
incremental financial performance,
Drive hotel fair market share performance, moving hotels into Gaining
quadrants.
SALES Developing and implementing effective sales strategies to capture
premium revenue and share in coordination with sales department
Research input relative to competitive activity and marketplace
conditions to influence product development and market share
growth
Conduct weekly/monthly meetings and conference calls with sales
team to review performance, agreed actions and explore
opportunities
Tailor MICE packages to leverage demand specifically in need periods
4. Hossam Hassan Curriculum Vitae
27 August 2016 4 | P a g e
eCOMMERCE Full review and quarter update for PPC keywords to enhance SEO
Partner with 3rd party to deliver multilingual booking engine to
increase conversion from specific source markets on brand website
Consistent review of brand site content, enhance keywords density,
update meta keywords and optimize text to enhance SEO
Initiate local eDMs broadcast bookable online
Develop social media channels, launch competition aiming at user
engagement
MARKETING Responsible for all aspects of advertising and promotions
Handling collaterals and ensuring company guidelines are in place
Developing annual budget with detailed activities
Perform different activities, such as marketing communications,
collaterals, advertising, promotional activities for both online and
offline channels. Deliver activities effectively within agreed timeframe
and budgets with measureable ROI
Coordinate and develop with regional marketing manager, innovative
and creative campaigns
Supporting in house merchandising to maximize sales and revenues
Previous Experience
Dates Previous Jobs
October 2009 – July 2011
Director of Revenue & Reservations
Moevenpick Nile Cruisers Egypt (05 *)
M/S Radamis I
M/S Radamis II
M/S Royal Lotus
M/S Royal lily
M/S Prince Abbas
May 2008 – October 2009
Revenue & Reservations Manager
Sonesta Pharaoh Beach Resort
October 2007 – April 2008
Revenue & Reservations Manager
La Résidence des Cascades, Golf Resort & Thalasso Center
February 2007 – September 2007
Central Reservations Manager
Sol y Mar Makadi Marine (04 * Hotel)
Sol y Mar Makadi Sun (04 * Hotel)
Sol y Mar Makadi Star (05 * Hotel)
October 2006 – January 2007
Assistant Reservations Manager
Coral Beach Rotana Resort
February 2003 – September 2006
Assistant Reservations Manager
Sultan Beach Hotel Hurghada
March 2002 – January 2003
Reservations Supervisor
Sultan Beach Hotel Hurghada
November 2000 – May 2001
Receptionist
Mercure Romance Accor Alexandria
May 2000 – October 2000
Receptionist
Le Pasha Cataract Hurghada
March 2000 – April 2000
Tel operator
Le Pasha Cataract Hurghada
March 1999 – February 2000
Receptionist
Panorama El Fayoum Resort
5. Hossam Hassan Curriculum Vitae
27 August 2016 5 | P a g e
REFERENCES
NAME CONTACT DETAILS
JOERG POTRECK
Cluster General Manager
HILTON HURGHADA PLAZA I HILTON ALEX CORNICHE
Joerg.Potreck@hilton.com
Samar Samir
Director of Business Development
Hilton Alexandria Corniche
Samar.Samir@hilton.com
ROLF JAN VAN ZEIJL
General Manager -Hilton Alexandria Corniche
RolfJan.VanZeijl@hilton.com
Chris Muth
General Manager – Double Tree by Hilton Doha
Chris.muth@hilton.com
Ehab Reda
Director of Operations
Hilton Alexandria Corniche
Ehab.Reda@hilton.com
Ehab Barghouth
General Manager -Hilton Alexandria Green Plaza
Ehab.barghouth@hilton.com
Tarek Labib
Regional Director of sales & marketing
Hilton Worldwide Egypt Regional Office
Tarek.Labib@hilton.com
Amandio Martins
Hilton-Regional Director of Revenue, Egypt and Levant
Amandio.Martins@hilton.com
Mohamed El Sherbini
Hilton - Regional eCommerce Manager - Egypt & Levant
Mohamed.ElSherbini@hilton.com
Alan O'Dea
Vice President Revenue Strategy & Development
Mövenpick Hotels & Resorts
alan.odea@moevenpick.com
Mohamed El Nagar
Group Director of Sales and Marketing
Makkah Clock Royal Tower–A Fairmont Hotel | Raffles
Makkah Palace | Swissotel Makkah
Mohamed.elnaggar@fairmont.com
Amgad Barakat
Moevenpick Nile Cruisers
Director of Sales & Marketing
Amgad.Barakat@moevenpick.com
All certificates and supporting documents are available upon request