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Determinants of Trust in Institutions –
Trust in Others
Bo Rothstein
Blavatnik School of Government
and
Nuffield College
University of Oxford
What type of institutions do
people trust?
 Trust in “government”?
 Governments are and do many things
 Considerable variation between different
parts
 Americans seems to ”hate the government”
but they love “social security”
USA vs Nordic countries
 Should it be ”the responsibility of government to
provide a job for everyone that wants one”.
Nordic countries 65%, USA 50%
 Should it be ”the responsibility for the
government to provide a decent standard of
living for the unemployed”. Nordic countries
81%, USA 50%
 Should the government ”spend (much) more on
old age pensions”: Nordic countries 54%, USA
64%
 Source: ISSP 2007
Trust in Swedish Institutions
 National Tax Administration + 64
 Public Health Service + 56
 National Enforcement Authority + 42
 National Pension Agency + 29
 The Government + 28
 The Parliament + 21
 National School Agency + 3
 National Social Insurance - 3
 National Employment Service - 35
Variations in institutional quality in regions in
Italy
Input vs Output
 Thirty years of surveys in Sweden about trust in
institutions
 People tend to trust “input” institutions (political
parties, unions, parliament, cabinet) much less
than “output” institutions (police, courts, public
health service, public pension, tax authorities)
 Why?
 Partisan institutions are trusted less than
institutions based on impartiality
What creates political legitimacy?
 Bruce Gilley: The Right to Rule
 "General governance (a composite of the rule of law,
control of corruption and government effectiveness)
clearly has a large, even overarching, importance in
global citizen evaluation of the legitimacy of states” …. “it
is notable that democratic rights, while certainly
qualifying as one of the most important causes of
legitimacy, turn out to be roughly on par with welfare
gains, and both of these are far less important than good
governance”.
Legitimacy (cont.)
 Quality of Government ”has a very strong
and independent effect on all levels of
regime support”
 ”It is Quality of Government and the
impartial treatment on the output side of
the political system, and not electoral
democracy, that creates regime
legitimacy”
(Torbjörn Gjefsen 2012)
Determinants for the differences in
social trust?
 The societal approach (voluntary associations,
civil society).
 "perhaps most important and most surprising,
none of the four measures of voluntary activity
stood up to statistical tests, in spite of the
importance attached to them in a large body of
writing, from de Tocqueville onwards",
 Delhey, Jan, and Kenneth Newton. 2004. Social Trust: Global
Pattern or Nordic Exceptionalism. Berlin:Wissenschaftszentrum.
The Corruption – Trust theory
Fisch Stinkt vom Koph her”
Dysfunctional government institutions
breaks social trust
 Corruption
 Clientilism
 Nepotism
 Authoritarian
 Particularistic
 Offensive bureaucratic intrusion
 Ethnic etc. discrimination
Theory: The causal mechanisms
 Inference 1: From public officials to ”people in
general”
 Inference 2: From ”people in general” who are
forced to/choose to participate in corruption
etc. to ”other people”
 Inference 3: Från oneself (who is forced to
participate in corruption etc.) to ”people in
general”
 Social Trust – An evaluation of the moral
standard of your society
Empirical studies
 “Making and Breaking Social Capital: The Impact of Welfare State
Institutions”, Staffan Kumlin & Bo Rothstein, Comparative Political
Studies 2005
 Rothstein, Bo, and Dietlind Stolle. 2008. "The State and Social
Capital: An Institutional Theory of Generalized Trust." Comparative
Politics 40(441-467).
 “Rothstein, Bo, and Daniel Eek. 2009. "Political Corruption and
Social Trust - An Experimental Approach." Rationality and Society
21(1):81-112.
 Nannestad, Peter, Gert T. Svendsen, Peter T. Dinesen, and Kim. M.
Sonderskov. 2014. "Do Institutions or Culture Determine the Level of
Social Trust? The Natural Experiment of Migration from Non-
western to Western Countries." Journal of Ethnic and Migration
Studies 40:544-565.
 Sønderskov, Kim M. , and Peter T. Dinesen. 2016. "Trusting the
State, Trusting Each Other? The Effect of Institutional Trust on
Social Trust." Political Behavior 38 (1):179-202.
Conclusions
 Social trust in generated (and destroyed) from
“above”
 The most important factor for generating social
trust is high quality government institutions at the
“output” side
 People do not conflate trust in these institutions
with their support for current government
 Such institutions are based on the basic ethical
norm of impartiality in the exercise of public
power

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HLEG thematic workshop on Measuring Trust and Social Capital, Bo Rothstein

  • 1. Determinants of Trust in Institutions – Trust in Others Bo Rothstein Blavatnik School of Government and Nuffield College University of Oxford
  • 2. What type of institutions do people trust?  Trust in “government”?  Governments are and do many things  Considerable variation between different parts  Americans seems to ”hate the government” but they love “social security”
  • 3. USA vs Nordic countries  Should it be ”the responsibility of government to provide a job for everyone that wants one”. Nordic countries 65%, USA 50%  Should it be ”the responsibility for the government to provide a decent standard of living for the unemployed”. Nordic countries 81%, USA 50%  Should the government ”spend (much) more on old age pensions”: Nordic countries 54%, USA 64%  Source: ISSP 2007
  • 4. Trust in Swedish Institutions  National Tax Administration + 64  Public Health Service + 56  National Enforcement Authority + 42  National Pension Agency + 29  The Government + 28  The Parliament + 21  National School Agency + 3  National Social Insurance - 3  National Employment Service - 35
  • 5. Variations in institutional quality in regions in Italy
  • 6. Input vs Output  Thirty years of surveys in Sweden about trust in institutions  People tend to trust “input” institutions (political parties, unions, parliament, cabinet) much less than “output” institutions (police, courts, public health service, public pension, tax authorities)  Why?  Partisan institutions are trusted less than institutions based on impartiality
  • 7. What creates political legitimacy?  Bruce Gilley: The Right to Rule  "General governance (a composite of the rule of law, control of corruption and government effectiveness) clearly has a large, even overarching, importance in global citizen evaluation of the legitimacy of states” …. “it is notable that democratic rights, while certainly qualifying as one of the most important causes of legitimacy, turn out to be roughly on par with welfare gains, and both of these are far less important than good governance”.
  • 8. Legitimacy (cont.)  Quality of Government ”has a very strong and independent effect on all levels of regime support”  ”It is Quality of Government and the impartial treatment on the output side of the political system, and not electoral democracy, that creates regime legitimacy” (Torbjörn Gjefsen 2012)
  • 9. Determinants for the differences in social trust?  The societal approach (voluntary associations, civil society).  "perhaps most important and most surprising, none of the four measures of voluntary activity stood up to statistical tests, in spite of the importance attached to them in a large body of writing, from de Tocqueville onwards",  Delhey, Jan, and Kenneth Newton. 2004. Social Trust: Global Pattern or Nordic Exceptionalism. Berlin:Wissenschaftszentrum.
  • 10. The Corruption – Trust theory Fisch Stinkt vom Koph her”
  • 11. Dysfunctional government institutions breaks social trust  Corruption  Clientilism  Nepotism  Authoritarian  Particularistic  Offensive bureaucratic intrusion  Ethnic etc. discrimination
  • 12. Theory: The causal mechanisms  Inference 1: From public officials to ”people in general”  Inference 2: From ”people in general” who are forced to/choose to participate in corruption etc. to ”other people”  Inference 3: Från oneself (who is forced to participate in corruption etc.) to ”people in general”  Social Trust – An evaluation of the moral standard of your society
  • 13. Empirical studies  “Making and Breaking Social Capital: The Impact of Welfare State Institutions”, Staffan Kumlin & Bo Rothstein, Comparative Political Studies 2005  Rothstein, Bo, and Dietlind Stolle. 2008. "The State and Social Capital: An Institutional Theory of Generalized Trust." Comparative Politics 40(441-467).  “Rothstein, Bo, and Daniel Eek. 2009. "Political Corruption and Social Trust - An Experimental Approach." Rationality and Society 21(1):81-112.  Nannestad, Peter, Gert T. Svendsen, Peter T. Dinesen, and Kim. M. Sonderskov. 2014. "Do Institutions or Culture Determine the Level of Social Trust? The Natural Experiment of Migration from Non- western to Western Countries." Journal of Ethnic and Migration Studies 40:544-565.  Sønderskov, Kim M. , and Peter T. Dinesen. 2016. "Trusting the State, Trusting Each Other? The Effect of Institutional Trust on Social Trust." Political Behavior 38 (1):179-202.
  • 14. Conclusions  Social trust in generated (and destroyed) from “above”  The most important factor for generating social trust is high quality government institutions at the “output” side  People do not conflate trust in these institutions with their support for current government  Such institutions are based on the basic ethical norm of impartiality in the exercise of public power