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HELP
In-Home/In-Facility/In-Office
Mental Health and Counseling
Services since 1993.


By Annette Conway, Psy.D.
Licensed Clinical Psychologist
CA Lic.PSY 19997
HOARDING:
 OPTIONS FOR HELPING
KEY HOARDING
             MESSAGES
•   Hoarding is found in all cultures, genders,
    income and education levels and for
    different reasons.

•   Hoarding interventions are usually
    complicated, costly and time consuming

•   Hoarding situations continue to deteriorate
    until the health and safety of the individual
    and community are put at risk
WHAT IS HOARDING?
HOARDING IS:
 •

 •   Defined as the acquisition of, and failure to discard,
     possessions that appear to be useless or of limited
     value (Frost and Gross, 1993)
 •   Activities of daily life are impaired by spaces which
     cannot be used for intended use.
 •   Distress or impairment in functioning to the person
     hoarding or others



A symptom of Obsessive Compulsive Disorder (OCD and OCDP).
HOARDING vs.
         CLUTTERING
Hoarding and cluttering are often used
interchangeably. There are two
differences:
1. Clutterers can discard things more
easily
2. Their clutter does not debilitate their
lives to the same degree
CHARACTERISTICS OF HOARDERS


•   Need for control, no one can move
    possessions


•   Discarding is laborious and
    distressing; so it is avoided


•   Categorization Problems- difficulty
    differentiating between what is
    valuable and what is not
KEY PRESENTATION
         MESSAGE
2 Essentials for Success:


1. Getting people help with the reasons
  they hoard


2. Cleaning up the property which is the
  by product of the untreated behavior
TYPES OF HOARDING

•   Common Hoarding
                      - Generalist
                      - Specialist


•   Diogenes'Syndrome


•   Animal Hoarding
COMMON HOARDING

•   Anything can be Hoarded; most often items are
    what most people save
•   Insight is limited- they ignore the impact their
    behavior has on themselves and others


•   Generalists-- save everything from human
    waste to valuable items
•   Specialists-- save one or more specific
    categories of items
DIOGENES SYNDROME

•   Self-Neglect-- lack of clothing, poor nutrition,
    medical and dental care even when they can
    afford it


•   Domestic Squalor-- makes residence unhealthy


•   Hoarding-- makes residence unsafe
Characteristics of
             Diogenes Syndrome

2. Above average intelligence
3. Reclusive, suspicious, obstinate,
        isolated from potential sources of
        support.
4.        Men and women are equally at risk
1. Lives alone
Characteristics cont'd

•   Approximately 40% of those affected
    also have significant psychopathology


•   Severe situations are often
    accompanied by physical health
    problems


•   Correlated with Age
Better Outcomes

•   Day Programs supplemented by
    Community Care services

•   Have support of a "trusting
    relationship" such as a caregiver,
    social worker, psychologist or
    case manager.
ANIMAL HOARDING
Accumulation of animals to the
extent that:
•Failure to provide minimal nutrition,
sanitation and veterinary care
•Failure to act on the deteriorating condition
of the animals or the environment
•Failure to act on or recognize the negative
impact of the collection on their own health
and well-being
ANIMAL HOARDING
cont'd
•   Prevalence is estimated at 88/100,000 GP


•   The most difficult to treat usually claiming to be
    pet rescuers


•   Where animal neglect and abuse are suspected,
    also assess for child & elder neglect and abuse if
    either co-reside
Hoarding is associated with
      other Axis I Disorders
•   Depression
•   Anxiety Disorders
•   Eating Disorders
•   Addictions (drugs, alcohol, gambling)
•   Tics, Tourette's Syndrome
•   Autism
•   Schizophrenia
•   Dementia
What Works?
•   Medication alone has little effect on Hoarding


•   In-Home support


•   "Collaborative Intervention"


•   Multimodal--Combination of medication,
    therapy and increased social contact
Hoarding Cleanup
         Interventions
STEP: 1
1. Assess the risk and respond
  accordingly:
       o Risk to the resident
       o Risk to the other residents
       o Risk to the "responders"
STEP: 2
Hoarding situations need a team

1. Who is your team
2. Which organizations do you need
   on your team to get the job
   done on time?
3. What's the "Team Plan" -- "How
  can we make it happen" approach
STEP: 3
1. Control your reactions to the sight
   and smell of the unit
2. Be aware of internal reactions and
   judgements--stay neutral and
   solution-focused
3. Be patient. Ask client how things
   got to this stage and then Listen to
   what they tell you
STEP: 4
1. What type of fears are they
  expressing? What will they need
  to muster up their motivation?
2. Acknowledge small successes
3. Make appropriate referrals
4. Encourage increased Social
   contact
5. De-Emphasize punishment.
DISCARDING

1. Do I need it?
2. Have I used it in the last year?
3. Select target areas and types of
   possessions
4. Sort into "Yes" and "No" piles
5. Work quickly and continuously
   until target area is clear
DISCARDING
6. Most important, plan appropriate use
   of the cleared area.
7. Plan for preventing new clutter to
   area.
8. Cognitive-Behavioral Therapy:
   Identify self-talk, automatic thoughts
   and recognize thought patterns
9. Always end the session on an "UP"
  reinforce success and "reward yourself"
HOARDING
        Self- Directed Program for Hoarding OCD
Step 1. Set a Realistic Goal That You are Willing to Achieve – Start Small
Step 2. Make an Assessment of Your Hoarding Problem
Step 3. Put a Moratorium on All Accumulating
Step 4. Develop an Organization Plan for Your Home
Step 5. Decide Where to start First
Step 6. Establish a Few Simple Rules for Placing, Storing, and Discarding,
        and Stick to Them
Step 7. Pace Yourself
Step 8. When an Area is Clear, Decide How the Space if Going to be Used.
HOARDING
            KEYS TO BREAKING FREE
1.All decisions about saving, discarding, and
organizing are to be made only by the person
with the hoarding problem
2.Family members should involve themselves
only to the extent that they are invited to do so
by the hoarder
3.During each uncluttering session, stay focused
on one small area until you have completed the
area you started.
4.Play soothing, pleasing background music while
uncluttering.
5.Severe hoarding should be evaluated by a
qualified neurologist or psychiatrist
HOARDING
: Animal Hoarding: Animal Hoarding- Birds Over Peo
Confessions: Animal Hoarding - Animal
Hoarding- Birds Over People ... Today's Most
Watched Videos ... 3/4/11 1:29
                                 ​
www.bing.com/​videos/watch/video/animal-
                           ​
hoarding-birds-over-people/p0wbwi8 · Cached page
(Brief) History of In-Home Counseling

•Between 1987 and 1997:
   •Medicare spending for home care rose at an annual rate of 21
 percent
   •The number of home care agencies certified by Medicare and
 the number of patients has doubled
•The older adult population in the U.S. is increasing annually
   •“Baby Boomers”




            HELPHome-based Effective Living Professionals
What is HELP?
•HELP (in-Home Effective Living Professionals)
  •clinical services
  •county-wide organization
  •services delivered in homes, offices, or care facilities
  •especially useful for homebound individuals
  •services available to individuals of all ages



         HELPHome-based Effective Living Professionals
HELP Services
•Wide array of services
  •assessment
  •individual, couples, family counseling and
psychotherapy
  •treatment coordination with case managers, primary
care physicians, and other health providers
  •referrals to community resources


    HELPHome-based Effective Living Professionals
Clinicians
•Services are provided by:
  •Licensed Clinical Psychologists
  •Licensed Clinical Social Workers
  •Marriage and Family Therapists
  •Bilingual therapists




         HELPHome-based Effective Living Professionals
Biopsychosocial Assessments
•In-home assessments
  •More thorough assessments possible
  •Access to important information about living
conditions




        HELPHome-based Effective Living Professionals
Persons Served
  •Ideal for home-bound patients who otherwise
unable to see a psychologist or physician
    •frail elderly
    •people with disabilities
    •home-bound
    •seriously ill
    •agoraphobic


           HELPHome-based Effective Living Professionals
Patient Characteristics
•Treatment duration
  •usually brief treatment until client regains
functioning or transitions to higher level of care
•Point-of-entry services
  •in-home therapists can provide the initial steps to
receiving additional community services




         HELPHome-based Effective Living Professionals
Conditions Treated
•Depression                              •
                                          Phobias
•Anxiety and Panic Disorder              •
                                          Anger Management
•Agoraphobia                             •
                                          Relationship Issues
•Grief and Bereavement
                                         •
                                          Parenting
•Adjustments to Major Life changes
•Addictive Behaviors
                                         •
                                          Step-Family Issues

•Mood Disorders                          •
                                          Couples Therapy
•Divorce Issues                          •
                                          Family Therapy
•Obsessive-Compulsive Disorder           •
                                          Communication Problems




                       HELPHome-based Effective Living
                                 Professionals
Payments
 •
  Medicare Part B
 •
  Medi-Cal when Medicare is present
 •
  Private insurance coverage
 •
  Contracts through various social services and
private agencies
 •
  Reasonable private client rates


        HELPHome-based Effective Living Professionals

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Help and hoarding by Annette Conway, Psy.D.

  • 1. HELP In-Home/In-Facility/In-Office Mental Health and Counseling Services since 1993. By Annette Conway, Psy.D. Licensed Clinical Psychologist CA Lic.PSY 19997
  • 3. KEY HOARDING MESSAGES • Hoarding is found in all cultures, genders, income and education levels and for different reasons. • Hoarding interventions are usually complicated, costly and time consuming • Hoarding situations continue to deteriorate until the health and safety of the individual and community are put at risk
  • 5. HOARDING IS: • • Defined as the acquisition of, and failure to discard, possessions that appear to be useless or of limited value (Frost and Gross, 1993) • Activities of daily life are impaired by spaces which cannot be used for intended use. • Distress or impairment in functioning to the person hoarding or others A symptom of Obsessive Compulsive Disorder (OCD and OCDP).
  • 6.
  • 7. HOARDING vs. CLUTTERING Hoarding and cluttering are often used interchangeably. There are two differences: 1. Clutterers can discard things more easily 2. Their clutter does not debilitate their lives to the same degree
  • 8. CHARACTERISTICS OF HOARDERS • Need for control, no one can move possessions • Discarding is laborious and distressing; so it is avoided • Categorization Problems- difficulty differentiating between what is valuable and what is not
  • 9. KEY PRESENTATION MESSAGE 2 Essentials for Success: 1. Getting people help with the reasons they hoard 2. Cleaning up the property which is the by product of the untreated behavior
  • 10. TYPES OF HOARDING • Common Hoarding - Generalist - Specialist • Diogenes'Syndrome • Animal Hoarding
  • 11. COMMON HOARDING • Anything can be Hoarded; most often items are what most people save • Insight is limited- they ignore the impact their behavior has on themselves and others • Generalists-- save everything from human waste to valuable items • Specialists-- save one or more specific categories of items
  • 12.
  • 13. DIOGENES SYNDROME • Self-Neglect-- lack of clothing, poor nutrition, medical and dental care even when they can afford it • Domestic Squalor-- makes residence unhealthy • Hoarding-- makes residence unsafe
  • 14.
  • 15. Characteristics of Diogenes Syndrome 2. Above average intelligence 3. Reclusive, suspicious, obstinate, isolated from potential sources of support. 4. Men and women are equally at risk 1. Lives alone
  • 16. Characteristics cont'd • Approximately 40% of those affected also have significant psychopathology • Severe situations are often accompanied by physical health problems • Correlated with Age
  • 17. Better Outcomes • Day Programs supplemented by Community Care services • Have support of a "trusting relationship" such as a caregiver, social worker, psychologist or case manager.
  • 18. ANIMAL HOARDING Accumulation of animals to the extent that: •Failure to provide minimal nutrition, sanitation and veterinary care •Failure to act on the deteriorating condition of the animals or the environment •Failure to act on or recognize the negative impact of the collection on their own health and well-being
  • 19.
  • 20. ANIMAL HOARDING cont'd • Prevalence is estimated at 88/100,000 GP • The most difficult to treat usually claiming to be pet rescuers • Where animal neglect and abuse are suspected, also assess for child & elder neglect and abuse if either co-reside
  • 21. Hoarding is associated with other Axis I Disorders • Depression • Anxiety Disorders • Eating Disorders • Addictions (drugs, alcohol, gambling) • Tics, Tourette's Syndrome • Autism • Schizophrenia • Dementia
  • 22. What Works? • Medication alone has little effect on Hoarding • In-Home support • "Collaborative Intervention" • Multimodal--Combination of medication, therapy and increased social contact
  • 23. Hoarding Cleanup Interventions STEP: 1 1. Assess the risk and respond accordingly: o Risk to the resident o Risk to the other residents o Risk to the "responders"
  • 24. STEP: 2 Hoarding situations need a team 1. Who is your team 2. Which organizations do you need on your team to get the job done on time? 3. What's the "Team Plan" -- "How can we make it happen" approach
  • 25. STEP: 3 1. Control your reactions to the sight and smell of the unit 2. Be aware of internal reactions and judgements--stay neutral and solution-focused 3. Be patient. Ask client how things got to this stage and then Listen to what they tell you
  • 26. STEP: 4 1. What type of fears are they expressing? What will they need to muster up their motivation? 2. Acknowledge small successes 3. Make appropriate referrals 4. Encourage increased Social contact 5. De-Emphasize punishment.
  • 27. DISCARDING 1. Do I need it? 2. Have I used it in the last year? 3. Select target areas and types of possessions 4. Sort into "Yes" and "No" piles 5. Work quickly and continuously until target area is clear
  • 28. DISCARDING 6. Most important, plan appropriate use of the cleared area. 7. Plan for preventing new clutter to area. 8. Cognitive-Behavioral Therapy: Identify self-talk, automatic thoughts and recognize thought patterns 9. Always end the session on an "UP" reinforce success and "reward yourself"
  • 29. HOARDING Self- Directed Program for Hoarding OCD Step 1. Set a Realistic Goal That You are Willing to Achieve – Start Small Step 2. Make an Assessment of Your Hoarding Problem Step 3. Put a Moratorium on All Accumulating Step 4. Develop an Organization Plan for Your Home Step 5. Decide Where to start First Step 6. Establish a Few Simple Rules for Placing, Storing, and Discarding, and Stick to Them Step 7. Pace Yourself Step 8. When an Area is Clear, Decide How the Space if Going to be Used.
  • 30. HOARDING KEYS TO BREAKING FREE 1.All decisions about saving, discarding, and organizing are to be made only by the person with the hoarding problem 2.Family members should involve themselves only to the extent that they are invited to do so by the hoarder 3.During each uncluttering session, stay focused on one small area until you have completed the area you started. 4.Play soothing, pleasing background music while uncluttering. 5.Severe hoarding should be evaluated by a qualified neurologist or psychiatrist
  • 31. HOARDING : Animal Hoarding: Animal Hoarding- Birds Over Peo Confessions: Animal Hoarding - Animal Hoarding- Birds Over People ... Today's Most Watched Videos ... 3/4/11 1:29 ​ www.bing.com/​videos/watch/video/animal- ​ hoarding-birds-over-people/p0wbwi8 · Cached page
  • 32. (Brief) History of In-Home Counseling •Between 1987 and 1997: •Medicare spending for home care rose at an annual rate of 21 percent •The number of home care agencies certified by Medicare and the number of patients has doubled •The older adult population in the U.S. is increasing annually •“Baby Boomers” HELPHome-based Effective Living Professionals
  • 33. What is HELP? •HELP (in-Home Effective Living Professionals) •clinical services •county-wide organization •services delivered in homes, offices, or care facilities •especially useful for homebound individuals •services available to individuals of all ages HELPHome-based Effective Living Professionals
  • 34. HELP Services •Wide array of services •assessment •individual, couples, family counseling and psychotherapy •treatment coordination with case managers, primary care physicians, and other health providers •referrals to community resources HELPHome-based Effective Living Professionals
  • 35. Clinicians •Services are provided by: •Licensed Clinical Psychologists •Licensed Clinical Social Workers •Marriage and Family Therapists •Bilingual therapists HELPHome-based Effective Living Professionals
  • 36. Biopsychosocial Assessments •In-home assessments •More thorough assessments possible •Access to important information about living conditions HELPHome-based Effective Living Professionals
  • 37. Persons Served •Ideal for home-bound patients who otherwise unable to see a psychologist or physician •frail elderly •people with disabilities •home-bound •seriously ill •agoraphobic HELPHome-based Effective Living Professionals
  • 38. Patient Characteristics •Treatment duration •usually brief treatment until client regains functioning or transitions to higher level of care •Point-of-entry services •in-home therapists can provide the initial steps to receiving additional community services HELPHome-based Effective Living Professionals
  • 39. Conditions Treated •Depression • Phobias •Anxiety and Panic Disorder • Anger Management •Agoraphobia • Relationship Issues •Grief and Bereavement • Parenting •Adjustments to Major Life changes •Addictive Behaviors • Step-Family Issues •Mood Disorders • Couples Therapy •Divorce Issues • Family Therapy •Obsessive-Compulsive Disorder • Communication Problems HELPHome-based Effective Living Professionals
  • 40. Payments • Medicare Part B • Medi-Cal when Medicare is present • Private insurance coverage • Contracts through various social services and private agencies • Reasonable private client rates HELPHome-based Effective Living Professionals

Editor's Notes

  1. Hello, Great crowd today. Thank you all for inviting me to speak on Hoarding. I hope you leave with some addiitonal knowledge about hoarding... as well, I hope to learn from you.
  2. How many of you know someone who is a hoarder...a relative, friend, ? How many of you have clients who are or were hoarders?
  3. There are universal messages about hoarders and hoarding that stay true. No gender difference. men and women equally share the hoarding pool. I have had clients as hoarders in small SRO's, and have also worked with clients who live in the Muirlands of La Jolla. You can move a hoarder out of his/her home across the city, and in no time, there new place will be just as cluttered.
  4. I like this photo because I had a patient 12 years ago who saved all his empty boxes. When I asked him why would he do such a thing. His response was "You never know when you are going to move". And that seems to be the theme... "You never know when you are going to need that piece of blank paper or whatever again.
  5. Compulsive behavior that the person feels driven to perform in response to an obsession (thought) or according to rules that must be applied rigidly. The behaviors are aimed at preventing or reducing distress or preventing some dreaded event or stituation: hoever, these behaviors are not connected in a realistic way and are clearly excessive... these behaviors cause marked distress, are time consuming (take more than one hour a day), or significantly interfere with the person's normal routine, occupational or academic functioning, or usual social activities or relationships
  6. Compulsive hoarding has a different pattern of genetic heritance: 84% have first degree family member with a hoarding behavior; 37% have family history of OCD or OCDP
  7. Day - Oh - Jeenz ?412--?323 bc , Greek Cynic philosopher, who rejected social conventions and advocated self-sufficiency and simplicity of life
  8. Howard Hughes type; James Holmes might have
  9. Bird Hoarding is common because they are less costly to feed and maintain,and multiply quickly
  10. Similar to what you see on the tv show "The Hoarders"
  11. Usually at HELP, the building manager will contact the social worker, then the social worker contacts HELP, and we meet meet and plan an approach based upon "How can we make it happen"
  12. Ignore the negative and emphasize the positive. If the client is inclined to read, Create a reference library to promote Insight
  13. Takes alot of energy. This is why a "Team Approach" is more successful. The problem with a team approach is that it is costly, time consuming. Discard through
  14. Many hoarders have never been positively reinforced for their successes, so it may be difficult for them to accept support and positive regard for their efforts.