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HEALTHCARE SYSTEM OF THE TIBETAN 
COMMUNITY IN EXILE 
By: 
Trinley Palmo (MPH) 
Department of Health, CTA
INTRODUCTION 
1959- His Holiness fled to India with about 80, 000 Tibetan 
refugees 
Major health challenges in the early resettlement era: 
• Emotional trauma, grief and physical exhaustion 
• Adjustment to new climate and diet 
• Sickness and death due to illnesses like diarrhoea, 
Tuberculosis, malaria and malnutrition 
•Water and sanitation problems due to congested locations 
in tent based temporary refugee camps in north India.
Major Health Challenges at present. 
Tuberculosis 
Hepatitis B 
Chronic conditions like cancer and cardiovascular diseases. 
Substance abuse in youth 
Risk of HIV AIDS due to high mobility and low health 
awareness.
Health system in the early resettlement era: 1960s and 1970s 
Before formation of refugee settlements: (1959-1962) 
Provision of medical care by Indian Government hospitals 
to Tibetan refugees working as road laborers. 
Few Tibetans, who knew Hindi and English, worked as 
social workers and translators. 
Tent based medical camps were set up by humanitarian 
agencies and CRC at key focal points near the road 
construction sites in Northern state of HP.
Early health system in the refugee settlements in 1960s 
and 1970s 
Relocation of refugees to different settlements in early 1960s. 
A small dispensary was built in each settlement with one 
community health worker (tents/buildings) 
These dispensaries were managed by TIRS and supported by local 
and international donors. 
Health center at Bylakuppe Tibetan settlement, Karnataka was 
established in 1961 by Walter Judd Function and MYRADA 
The social workers/translators worked as community health 
workers.
Department of Health, CTA 
 Established in December, 1981. 
 Registered as Tibetan Voluntary Health Association. 
 The administration of health centers were formally 
handed over to DOH in 1981. 
 Aims to provide primary healthcare services to all Tibetan 
refugees through a network of primary health centers with 
a goal of “health for all”. 
 Aims to create and expand public health programs for 
health promotion and disease prevention.
Administrative structure of DOH 
29 CTA staffs at the Head Office. 
Health Minister and secretary are the administrative heads. 
Organizational structure, DOH.pdf
Administration of DOH 
Head office: 29 health staffs including health Kalon. 
Organizational structure, DOH.pdf 
MAP_Health centers..pdf
Network Health Centers of DOH 
DOH manages 54 health facilities in India and Nepal. 
7 hospitals (20-30 health staffs) 
5 primary health centers (5-13 health staffs) 
42 health clinics (1 health staff) 
2 mobile clinics in Ladakh 
Ngoenga school for children with special needs 
 The hospitals and PHCS have a administrator and the 
clinics are managed by the settlement officer. 
 Hospitals and PHCs in India.pdf
Regionwise distribution of health centers 
State No of health facilities 
Himachal Pradesh ( HP) 16 
Delhi 1 
Uttranchal (UT) 6 
Nepal 12 
West Bengal 4 
Sikkim 2 
Arunachal Pradesh 4 
Uttar Pradesh 1 
Jammu and Kashmir 2 
Maharashtra 1 
Madhya Pradesh 1 
Orissa 1 
Karnataka 4 
Total 54
Healthcare workforce under DOH 
216 field health staffs ( medical and administrative) 
Medical staffs: 
92 community health workers 
4 doctors 
26 nurses 
 The health staffs have multiple roles: social worker, 
mental health counselor, health educator, data 
collector besides providing treatment services.
Role of community health workers 
Community health workers are the backbone of this well 
functioning refugee healthcare system. 
A community health worker’s training program was 
implemented since 1981, through a collaboration between 
Delek Hospital and DOH. Until now, about 256 CHWS 
have been trained through a 3 month CHW training. 
“Where there is no doctor” formed the main teaching and 
practice manual. ( translated into Tibetan) 
They have filled the gap of acute shortage of qualified health 
care providers in our community.
Health Programs Carried by Department of Health 
Infectious Disease 
Control & 
Treatment. 
TB Control Program Malaria & Leprosy 
program 
Drinking Water and 
Sanitation Program RH/MCH Program HIV/AIDS 
Program 
Mental Mental H Heeaaltlhth a anndd s sppeecciaial lp prorojejecctsts 
MMeenntatal lh heeaaltlhth p proroggraramm 
TTibibeetatann T Toortruturere S Suurvrvivivoor rp proroggraramm 
HHeeppaatittiitsis B B p prorojejecctt 
TTibibeetatann M Meeddicicaarere p prorojejecct t 
TTeelelemmeeddicicininee p prorojejecctt 
HHeeaaltlhth P Prorommootitoionn 
Substance Abuse prevention & Rehab. 
Substance Abuse prevention & Rehab. 
Program 
Program 
HHeeaaltlhth I nInfoformrmaatitoionn s syysstetemm 
HHeeaaltlhth E Edduuccaatitoionn a anndd T Trarainininingg 
DDisisaabbiliiltiyty a anndd D Deesstittiututete s suuppppoortrt
Monitoring and Evaluation of Programs 
The ground implementation is carried out by field staffs. 
Monitoring and evaluation is done both at field and central 
level in form of routine phone calls, site visits, quarterly and 
annual reporting system. 
The staffs of the project section of DOH works in planning 
of annual projects/proposals based on needs of the 
respective locations.
Some new health projects in 2013-2014 
Cervical cancer prevention and screening project in Miao. 
Gynecological visit program in 12 settlements 
Reproductive Health awareness in 10 nunneries. 
TB mobile project in 6 health centers 
Infant disability project in 2 settlements 
School health workshop and adolescent health booklet. 
Strategic health communication workshop. 
Stomach cancer screening project.
TELEMEDICINE PROJECT IN MAINPAT 
Telemedicine is a rapidly developing application of the clinical 
medicine where medical information is transferred through the 
phone or the internet and sometimes other networks for the 
purpose of consulting, telemedicine allows patients to visit with 
physician live over video for immediate care. It captures 
Video / still image and patient data are stored and sent to 
physician for diagnosis and follow - up treatment at a later time.
Ngoenga School for children with special needs
Ngoenga School for children with special needs
A Health education talk by CHW
Providing TB 
education to students 
I Am Stopping TB Badge
Leprosy patients at Leprosy Home Palampur, 
H.P
Talk on RH/MCH provided to settlers by nurses
HIV/AIDS 
Awareness poster 
HIV/AIDS Awareness 
Talk
SA Rehabilitation Centre (Nishant & Astha) at 
Delhi
Future implications 
Using health data to make more evidence based health 
policies and programs. 
Improving the vaccination coverage among infants. 
Promoting healthy behavioral change interventions to reduce 
the incidence of chronic conditions. 
Formulating sustainable financing solutions to address 
funding shortages to manage health centers. 
Finding ways to fill the gap of shortage of doctors.
Final thoughts: 
This refugee healthcare system has evolved as a unique 
community based healthcare model over a period of five 
decades. 
 Strives to provide compassionate and holistic health services 
to all, both Tibetans and non Tibetans. 
 Other displaced populations in humanitarian settings can 
learn from our practical experience including well organized 
healthcare settings, holistic care and realistic use of 
manpower (stood and sustained difficult periods of 
displacement and rehabilitation)
Questions?

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HEALTHCARE SYSTEM OF THE TIBETAN COMMUNITY IN EXILE

  • 1. HEALTHCARE SYSTEM OF THE TIBETAN COMMUNITY IN EXILE By: Trinley Palmo (MPH) Department of Health, CTA
  • 2. INTRODUCTION 1959- His Holiness fled to India with about 80, 000 Tibetan refugees Major health challenges in the early resettlement era: • Emotional trauma, grief and physical exhaustion • Adjustment to new climate and diet • Sickness and death due to illnesses like diarrhoea, Tuberculosis, malaria and malnutrition •Water and sanitation problems due to congested locations in tent based temporary refugee camps in north India.
  • 3. Major Health Challenges at present. Tuberculosis Hepatitis B Chronic conditions like cancer and cardiovascular diseases. Substance abuse in youth Risk of HIV AIDS due to high mobility and low health awareness.
  • 4. Health system in the early resettlement era: 1960s and 1970s Before formation of refugee settlements: (1959-1962) Provision of medical care by Indian Government hospitals to Tibetan refugees working as road laborers. Few Tibetans, who knew Hindi and English, worked as social workers and translators. Tent based medical camps were set up by humanitarian agencies and CRC at key focal points near the road construction sites in Northern state of HP.
  • 5. Early health system in the refugee settlements in 1960s and 1970s Relocation of refugees to different settlements in early 1960s. A small dispensary was built in each settlement with one community health worker (tents/buildings) These dispensaries were managed by TIRS and supported by local and international donors. Health center at Bylakuppe Tibetan settlement, Karnataka was established in 1961 by Walter Judd Function and MYRADA The social workers/translators worked as community health workers.
  • 6. Department of Health, CTA  Established in December, 1981.  Registered as Tibetan Voluntary Health Association.  The administration of health centers were formally handed over to DOH in 1981.  Aims to provide primary healthcare services to all Tibetan refugees through a network of primary health centers with a goal of “health for all”.  Aims to create and expand public health programs for health promotion and disease prevention.
  • 7. Administrative structure of DOH 29 CTA staffs at the Head Office. Health Minister and secretary are the administrative heads. Organizational structure, DOH.pdf
  • 8. Administration of DOH Head office: 29 health staffs including health Kalon. Organizational structure, DOH.pdf MAP_Health centers..pdf
  • 9. Network Health Centers of DOH DOH manages 54 health facilities in India and Nepal. 7 hospitals (20-30 health staffs) 5 primary health centers (5-13 health staffs) 42 health clinics (1 health staff) 2 mobile clinics in Ladakh Ngoenga school for children with special needs  The hospitals and PHCS have a administrator and the clinics are managed by the settlement officer.  Hospitals and PHCs in India.pdf
  • 10. Regionwise distribution of health centers State No of health facilities Himachal Pradesh ( HP) 16 Delhi 1 Uttranchal (UT) 6 Nepal 12 West Bengal 4 Sikkim 2 Arunachal Pradesh 4 Uttar Pradesh 1 Jammu and Kashmir 2 Maharashtra 1 Madhya Pradesh 1 Orissa 1 Karnataka 4 Total 54
  • 11. Healthcare workforce under DOH 216 field health staffs ( medical and administrative) Medical staffs: 92 community health workers 4 doctors 26 nurses  The health staffs have multiple roles: social worker, mental health counselor, health educator, data collector besides providing treatment services.
  • 12. Role of community health workers Community health workers are the backbone of this well functioning refugee healthcare system. A community health worker’s training program was implemented since 1981, through a collaboration between Delek Hospital and DOH. Until now, about 256 CHWS have been trained through a 3 month CHW training. “Where there is no doctor” formed the main teaching and practice manual. ( translated into Tibetan) They have filled the gap of acute shortage of qualified health care providers in our community.
  • 13. Health Programs Carried by Department of Health Infectious Disease Control & Treatment. TB Control Program Malaria & Leprosy program Drinking Water and Sanitation Program RH/MCH Program HIV/AIDS Program Mental Mental H Heeaaltlhth a anndd s sppeecciaial lp prorojejecctsts MMeenntatal lh heeaaltlhth p proroggraramm TTibibeetatann T Toortruturere S Suurvrvivivoor rp proroggraramm HHeeppaatittiitsis B B p prorojejecctt TTibibeetatann M Meeddicicaarere p prorojejecct t TTeelelemmeeddicicininee p prorojejecctt HHeeaaltlhth P Prorommootitoionn Substance Abuse prevention & Rehab. Substance Abuse prevention & Rehab. Program Program HHeeaaltlhth I nInfoformrmaatitoionn s syysstetemm HHeeaaltlhth E Edduuccaatitoionn a anndd T Trarainininingg DDisisaabbiliiltiyty a anndd D Deesstittiututete s suuppppoortrt
  • 14. Monitoring and Evaluation of Programs The ground implementation is carried out by field staffs. Monitoring and evaluation is done both at field and central level in form of routine phone calls, site visits, quarterly and annual reporting system. The staffs of the project section of DOH works in planning of annual projects/proposals based on needs of the respective locations.
  • 15. Some new health projects in 2013-2014 Cervical cancer prevention and screening project in Miao. Gynecological visit program in 12 settlements Reproductive Health awareness in 10 nunneries. TB mobile project in 6 health centers Infant disability project in 2 settlements School health workshop and adolescent health booklet. Strategic health communication workshop. Stomach cancer screening project.
  • 16. TELEMEDICINE PROJECT IN MAINPAT Telemedicine is a rapidly developing application of the clinical medicine where medical information is transferred through the phone or the internet and sometimes other networks for the purpose of consulting, telemedicine allows patients to visit with physician live over video for immediate care. It captures Video / still image and patient data are stored and sent to physician for diagnosis and follow - up treatment at a later time.
  • 17. Ngoenga School for children with special needs
  • 18. Ngoenga School for children with special needs
  • 19. A Health education talk by CHW
  • 20.
  • 21. Providing TB education to students I Am Stopping TB Badge
  • 22. Leprosy patients at Leprosy Home Palampur, H.P
  • 23. Talk on RH/MCH provided to settlers by nurses
  • 24. HIV/AIDS Awareness poster HIV/AIDS Awareness Talk
  • 25. SA Rehabilitation Centre (Nishant & Astha) at Delhi
  • 26. Future implications Using health data to make more evidence based health policies and programs. Improving the vaccination coverage among infants. Promoting healthy behavioral change interventions to reduce the incidence of chronic conditions. Formulating sustainable financing solutions to address funding shortages to manage health centers. Finding ways to fill the gap of shortage of doctors.
  • 27. Final thoughts: This refugee healthcare system has evolved as a unique community based healthcare model over a period of five decades.  Strives to provide compassionate and holistic health services to all, both Tibetans and non Tibetans.  Other displaced populations in humanitarian settings can learn from our practical experience including well organized healthcare settings, holistic care and realistic use of manpower (stood and sustained difficult periods of displacement and rehabilitation)