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Hcde k 12 charrette workbook
- 2. Introduction About this Activity Let’sGet Started Let’s Get Started Human Centered Design & Engineering at UW Ideate Brainstorm User Needs Customizing your Prompt Expand what you Design Smartwatch Template Tablet Template Storyboard Prototype Reflect Present Checklist Human Centered Design Cycle Research, Ideate, Prototype, Evaluate, Produce Definitions to Keep in Mind 1
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- 4. https://www.hcde.washington.edu/ In the departmentof Human Centered Design & Engineering, students and faculty advance systems and technologies for people and communities to create accessible, sustainable, and prosperous futures. Check us out at: We are a department composed of both designers and researchers working at the intersection of technology and people. We are constantly innovating and iterating to build new products to help support our community. The topics in our department range from misinformation to sports technology. https://www.hcde.washington.edu/research/areas If you are interested in learning more about some of the projects in our department, check out: The research conducted in our department always falls within the human-centered design cycle. We will learn about that next. Disinformation affects allof us online Lead author Samantha Kolovson, a UWdoctoral student in HCDE, rowing on Lake Union 3
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- 6. In this phase,you’re going to quickly build a simple prototype of your idea. This makes it tangible and gives you something to test with the end-user. Don’t try to build a fancy high-fidelity prototype right now. IDEO, a well known design and consulting firm, is notorious for creating simple prototypes made out of cardboard. Ask yourself this: What can I spend the minimum amount of time building that will allow me to get user feedback as quickly as possible? The purpose of this phase isn’t to create the perfect solution; it’s to make sure your solution is on target. Definitions courtesy of IDEO 1 2 3 The first phase is all about observing the end-user, learning, and being open to creative possibilities. Your goal is to understand the people you’re designing for. Identifying patterns of behavior, pain points, and places where users have a difficult time doing something can all lend themselves to tremendous opportunity. If you can, put yourself in your users’ situation so you can see what their experience is and feel what they feel. In this phase, you start brainstorming ideas with your team based on what you learned from your observations and experiences in Phase 1. Your goal is to come up with as many ideas as you can. As you’re coming up with ideas, stay focused on the needs and desires of the people you’re designing for. If you do this, your group’s ideas will eventually evolve into the right solution. 1 Research Ideate Prototype 5
- 7. Evaluate 5 Produce Iterate! Get yoursimple prototype into the hands of the people you’re designing for. This is the most critical phase of the human centered design process. Without input from your end-user, you won’t know if your solution is on target or not, and you won’t know how to evolve your design. Now that you’ve validated the usefulness of your solution with the end-user and gotten your design just right, it’s time to get your idea out into the world. If you’re designing software products, apps, or websites, go back to Phase 1 and repeat this process. With each new update that you implement, continue to observe your users, design for them, and use their feedback to direct your future solutions. Once you get feedback from your users, use that information to fuel the changes to your design. Keep iterating, testing, and integrating user feedback until you’ve fine-tuned your solution. This may take a few rounds, but don’t get discouraged. With each iteration, you’ll learn something new. Once you’ve got your solution to a point where it’s ready to be used, it’s time to move on to the next and final phase. For more information about the Human-Centered Design Process: IDEO's Human Centered Design Process User Centered Design on Wikipedia Usability.gov User Centered Design * 4 6
- 8. UCD charrette Ideation Scenario: Information Flow Prototyping Alow fidelity prototype A high fidelity prototype Reflection User Centered Design (UCD) : A design philosophy that puts users’ wants, needs, and limitations at the forefront of the design process. A process of designing something — a tool, a website, an application’s user interface, an event — from the perspective of how it will be understood and used by a user. : a fast-paced design activity where students ideate users, user needs, and scenarios; develop an interaction flow; and design a technology that matches the interaction flow. :The process of generating, developing, and creating new ideas. A setting or framework used to ground and put context to your design problem. : How information moves between steps in a process. : (high fidelityvs low fidelity): The process of creating preliminary models of your design solution. is a very rough model of your design solution. Low fidelity prototypes are meant to quickly create tangible products from your design ideas. is a very refined model of your design solution that is very close to the finished product. Often high fidelity prototypes will be more polished. : The process of thinking back and analyzing one’s actions and thoughts in a certain time frame. 7
- 9. Remember that charrettesare a fast-paced design activity! Today, you are going to be participating in the human-centered design process! As you work through this exercise, I want you to think about who you are designing for and what their needs might be. Remember, you are the user-centered designer and the user is always your first priority! The first step is to find somewhere to set-up your workspace. You want to make sure you have some space to spread out your materials. A charrette is a fast-paced activity so make sure you alot only 50 minutes to complete the task. Each step in the process will have a suggested time, so try to follow that as closely as possible. Things might seem chaotic, but sometimes designers are looking for lots of ideas rather than just one perfect idea. Lastly, try to go crazy with your ideas. Think outside the box! Some of the craziest ideas from designers are the ones that become actual products one day. Someone decided to put sleeves on a blanket one day and now snuggies are such a successful product! This workbook is made so that you can take it apart for each of the steps. However, if you have any of these supplies lying around the house, they can also make the design process a lot more fun! Sticky Notes Multi-colored Pens and Markers Blank Paper (5 sheets) Bonus Materials! Created by icon 54 from the Noun Project from the Noun Project ScissorsNotebook 8
- 10. Time to putyour designer hats on. You are going to be: Take a look at one of your favorite apps. Then, answer a couple of questions: Who might be the users of this mobile application? Describe this mobile application. How does this mobile application help these users’ needs? 50 mins Designing a mobile application for a group of people with similar interests. 9
- 11. Explore and identifydesign opportunities! In order to create a mobile application that best fits your user needs, you need to first figure out who your user is! In this phase, you are going to brainstorm users that you might be interested in designing for. For example: who are some fictional characters or animals that you might be able to design for? Try thinking outside of the box! There are no bad ideas in this brainstorm! You can design for anything, not just humans! mins 2 Brainstorm Users 1. Grab some sticky notes or cut out the next page to make your own sticky notes. 2. Write down one user on each sticky note until the 2 minutes are up. 3. Put the sticky notes in a group, and put similar users in the same group . superhero Category C Category B Category A cat owners 5th grade students Pick one of these users to design for! 10
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- 13. 1. Grab somemore sticky notes or cut out another sheet at the end of this document 2. With the chosen user type in mind, write down as many user needs as possible. mins 2 Now that you have chosen your user, we need to think about what some of the needs of this user might be. What are some activities these users might need help with that your mobile application can facilitate? Example User Needs Buying Food Cat Memes Litterbox care Taking Instagram pics Now that the brainstorming session is over, decide which user needs you want to design for! Example User Group cat owners 12
- 14. mins 10 1. Get alarge empty sheet of paper. Keep the user and user need post-its visible. 2. Draw out a visual storyboard about: What problem you are trying to solve; the interaction your user will have with the mobile application, or how the mobile application will help solve your problem Storyboarding helps us empathize with users and think from their perspective. It helps define when the user will need our design and how they will use it. is a critical skill as a designer! Empathy Think of it as a comic strip of how your user will be interacting with your app! To better understand the problem we must put ourselves in the user’s shoes. Now that you have chosen your user and their needs, we are going to empathize with our user. 13
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- 16. The first stepis drawing out the information flow: 1. After your user logs in to your app, brainstorm what a home screen will look like. How does a user navigate away from the home screen? 2. Think about how the user will be able to navigate from one screen to another. At any point will they be stuck on a page without any way to get back to the home screen? You are now going to start building your mobile application. Before you actually start coding or making the real product, designers always prototype first. Prototyping is critical because you do not want to spend a lot of resources building a product that has not been first tested. Today, you are going to be creating a low-fidelity prototype. This prototype is cheap, fast and easy to make so that you can start testing right away. mins 5 Example Information Flow 15
- 17. It’s time topresent your app! Share and get inspired by each other’s ideas! Prepare a 1-minute presentation and make sure you include the following in your presentation: Your User & Their Need Storyboard How Your App Works What were your (least/most) favorite parts? What did you learn? mins 5 17
- 18. mins 10 The second step inmaking a prototype is building out wireframes or sketches of each screen of your app. Follow the example to build your own screens. Now before you move on to iteration, you need to test your prototype. Find someone in your house. You are going to tell them a little bit about the prototype you built and ask them a few questions about what they think. Here is an example of a question to ask: 1) What do you like about this application? Now that you know some of the good things and the bad about your app, what might you fix next? Usability Testing 16
- 19. Now that youhave done the activities it’s helpful to share your thoughts about the experience! Consider writing down answers to these questions here, or telling someone else your answers: Was there something you liked? Tell us about it! Can you name one thing that was fun? Why was it fun? Was there something you did not like? Why do you think you did not like it? If you were to do this again, is there something you would change? For example, could you take more time in a certain step or would you use different materials? mins 5 18
- 20. Great job! Youjust finished your first iteration of your mobile application! Have you accomplished all these steps: Research: Have you conducted thorough enough research to understand your user and their needs? Ideate: Did you think outside the box in your brainstorming? If you did, congratulations on doing your first run through of the Human Centered Design process! Evaluate: After you received feedback, have you taken the time to reflect on how it could improve your design? Produce: Have you presented your refined product to others? 19 Prototype: Did you successfully take one of your ideations and create a prototype so that others could test it?
- 21. Customizing your Prompt Inthis challenge, I will solve to help Pick a topic that is relevant, interesting and accessible to the workshop participants. Friendly reminder to change the design challenge examples on the slides accordingly too. Now that you have done this charrette once, it is time to customize your prompt! 20
- 22. 21 Expand what youdesign! Smart Watch Tablet Applications Smart Cars We built a mobile application in this activity, but your design isn’t just limited to a mobile application. If you take a look at the world around you, there are a lot of devices that your design can be adapted to! Below are a few examples: Smart watches are basically miniature smart devices that fit on your wrist. Think about how a smaller size and different use case of a watch might influence your design. While tablets are often just considered a bigger mobile device, they can also be considered smaller sized computers. Think about how a mix between computers and mobile devices play a role in adapting your design. As technology is evolving, cars are starting to integrate more technology. Think about how familiar vehicles (e.g. buses, bikes) can incorporate technology, and how to design more unfamiliar vehicles (e.g. space vehicles like the Mars Rover) around technology. When it comes to adapting your mobile application to other systems, you should consider and think about these things: If you were to design an app for one of these different systems, what would need to change? How does the use of that system differ from the use of a smartphone? What are some limitations of the system that a smartphone doesn't have?
- 23. 22 Take on theCharrette Challenge! @k12hcde #charettechallenge Tag us on social media and use Try spreading the word about this design charrette challenge by posting your newest creation on whichever social media platform you use! If you don’t have social media, that’s perfectly fine! You can still teach others about the design process by turning this charrette activity into a game for your whole family. Now that you have finished up the design process, who will you pass this on to?
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