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The Behavioral
 Perspective

           Hathrone
          Experiments

     Faculty – Chandra Shekhar Pandey
• behavioural management
  perspective placed much more
  emphasis on individual attitudes and
  behaviours and on group
  processes, and recognized the
  importance of behavioural processes
  in the workplace.

        www.managepedia.blogspot.com
Why this theory came into
existence? The background :
   • Failure of classical management
     theories
   • Unionization




            www.managepedia.blogspot.com
Hathrone studies

     Hathrone studies were conducted by
      Elton mayo and his associates.
     These experiments were conducted in
      Western Electric’s Hathrone plant
      near Chicago (1927-32)



            www.managepedia.blogspot.com
The four experiments of Mayo

    1.   Illumination experiment
    2.   The relay assembly test room
    3.   Interview experiments
    4.   Bank wiring observation




              www.managepedia.blogspot.com
1.Illumination experiment

    The productivity of workers increased
       both the times when light was
       increased or decreased.
    It means there is something other than
       physical factors which is affecting
       productivity.


            www.managepedia.blogspot.com
2. The relay assembly test room
experiment
     Friendly observation and value given
       to employees resulted in higher
       productivity




             www.managepedia.blogspot.com
3. Interview experiments

     Revealed the importance of listening
      to the employees feelings, problems
      and use of counseling interviewes.




             www.managepedia.blogspot.com
4. Bank wiring observation

     Informal organization
     Rate busters
     Rate chiselers

     Group pressure on individual workers
      worked stronger than financial
      incentives.
             www.managepedia.blogspot.com
Importance of Hawthrone
experiments
    • Impetus to human relations
      approach, personnel management
      and O.B
    • Focus on workers and people’s
      perspective
    • Informal organizations


           www.managepedia.blogspot.com

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Hawthrone xperiments

  • 1. The Behavioral Perspective Hathrone Experiments Faculty – Chandra Shekhar Pandey
  • 2. • behavioural management perspective placed much more emphasis on individual attitudes and behaviours and on group processes, and recognized the importance of behavioural processes in the workplace. www.managepedia.blogspot.com
  • 3. Why this theory came into existence? The background : • Failure of classical management theories • Unionization www.managepedia.blogspot.com
  • 4. Hathrone studies Hathrone studies were conducted by Elton mayo and his associates. These experiments were conducted in Western Electric’s Hathrone plant near Chicago (1927-32) www.managepedia.blogspot.com
  • 5. The four experiments of Mayo 1. Illumination experiment 2. The relay assembly test room 3. Interview experiments 4. Bank wiring observation www.managepedia.blogspot.com
  • 6. 1.Illumination experiment The productivity of workers increased both the times when light was increased or decreased. It means there is something other than physical factors which is affecting productivity. www.managepedia.blogspot.com
  • 7. 2. The relay assembly test room experiment Friendly observation and value given to employees resulted in higher productivity www.managepedia.blogspot.com
  • 8. 3. Interview experiments Revealed the importance of listening to the employees feelings, problems and use of counseling interviewes. www.managepedia.blogspot.com
  • 9. 4. Bank wiring observation Informal organization Rate busters Rate chiselers Group pressure on individual workers worked stronger than financial incentives. www.managepedia.blogspot.com
  • 10. Importance of Hawthrone experiments • Impetus to human relations approach, personnel management and O.B • Focus on workers and people’s perspective • Informal organizations www.managepedia.blogspot.com