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Elton Mayo’s Hawthorne Experiment and It’s 
Contributions to Management 
Presented by 
Saavi Gupta 
Rajesh Kumar Pandey 
Ankita Singh 
Ritesh Mishra
INTRODUCTION 
•Elton mayo was born in australia in 1880 
•Elton Mayo started his work at Hawthorne in 1924 
•In 1927, a group of researchers led by Elton Mayo and 
Fritz Roethlisberger 
•The Hawthorne Experiments brought out that the 
productivity of the employees 
• Mayo’s idea was that logical factors were far less 
important than emotional
The Hawthorne experiment consists 
of four parts 
1. Illumination Experiment 
2. Relay Assembly Test Room Experiment 
3. Mass Interview Programme 
4. Bank Wiring Test Room Experiment
1. Illumination Experiment 
• This experiment was conducted to establis relationship 
between output and illumination 
• The output showed an upward trend even when the 
illumination was gradually brought down to the normal 
level 
• it was concluded that there is no consistent relationship 
between output of workers and illumination in the factory 
• There must be some other factor which affected 
productivity
2. Relay Assembly Test Room Experiment 
• This phase aimed at knowing not only the impact of 
illumination on production 
• In this experiment a small homogeneous work-group of six 
girls was constituted 
• These girls were friendly to each other and were asked to 
work in a very informal atmosphere under the supervision 
of a researcher 
• Productivity and morale increased considerably 
• The researchers concluded that socio-psychological factors 
such as feeling of being important, recognition, attention, 
participation
3. Mass Interview Programme 
• The objective of this programme was to make a systematic 
study of the employee 
• The researchers interviewed a large number of workers 
with regard to their opinions on work 
• working conditions and supervision Initially 
• The researchers observed that the replies of the workmen 
were guarded 
• The findings confirmed the importance of social factors at 
work in the total work environment
4. Bank Wiring Test Room Experiment 
• This experiment was conducted by Roethlisberger and 
Dickson 
• develop a new method of observation and obtaining 
• The experiment was conducted to study a group of workers 
under conditions which were as close as possible to normal 
• the experiment, the production records of this group were 
compared with their earlier production records
CONCLUSION 
• As each change was intruduced absenteeeism decreased, 
moral increased and less supervision was required 
• Sense of belongingness,self displine,sincerity increases 
• Group psychology plays an important role in any business 
organization. We must therefore rely more on informal 
group effort 
• Productivity is linked with employee satisfaction in any 
business organization 
• A business organization is basically a social system
Cont….. 
• A business organization is basically a social system. It is 
not just a techno-economic system 
• The employer can be motivated by psychological and 
social wants 
• Management must learn to develop co-operative 
attitudes and not rely merely on command 
• Participation becomes an important instrument in human 
relations movement
REFERENCE 
• https://www.google.co.in/webhp?sourceid=ch 
rome-instant& 
ion=1&espv=2&es_th=1&ie=UTF- 
8#q=elton%20mayo%20contribution%20four 
%20phase%20 
• http://www.telelavoro.rassegna.it/fad/socorg 
03/l4/Elton%20Mayo-Hawthorne.htm

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Elton mayo’s hawthorne experiment and it’s contributions to

  • 1. Elton Mayo’s Hawthorne Experiment and It’s Contributions to Management Presented by Saavi Gupta Rajesh Kumar Pandey Ankita Singh Ritesh Mishra
  • 2. INTRODUCTION •Elton mayo was born in australia in 1880 •Elton Mayo started his work at Hawthorne in 1924 •In 1927, a group of researchers led by Elton Mayo and Fritz Roethlisberger •The Hawthorne Experiments brought out that the productivity of the employees • Mayo’s idea was that logical factors were far less important than emotional
  • 3. The Hawthorne experiment consists of four parts 1. Illumination Experiment 2. Relay Assembly Test Room Experiment 3. Mass Interview Programme 4. Bank Wiring Test Room Experiment
  • 4. 1. Illumination Experiment • This experiment was conducted to establis relationship between output and illumination • The output showed an upward trend even when the illumination was gradually brought down to the normal level • it was concluded that there is no consistent relationship between output of workers and illumination in the factory • There must be some other factor which affected productivity
  • 5. 2. Relay Assembly Test Room Experiment • This phase aimed at knowing not only the impact of illumination on production • In this experiment a small homogeneous work-group of six girls was constituted • These girls were friendly to each other and were asked to work in a very informal atmosphere under the supervision of a researcher • Productivity and morale increased considerably • The researchers concluded that socio-psychological factors such as feeling of being important, recognition, attention, participation
  • 6. 3. Mass Interview Programme • The objective of this programme was to make a systematic study of the employee • The researchers interviewed a large number of workers with regard to their opinions on work • working conditions and supervision Initially • The researchers observed that the replies of the workmen were guarded • The findings confirmed the importance of social factors at work in the total work environment
  • 7. 4. Bank Wiring Test Room Experiment • This experiment was conducted by Roethlisberger and Dickson • develop a new method of observation and obtaining • The experiment was conducted to study a group of workers under conditions which were as close as possible to normal • the experiment, the production records of this group were compared with their earlier production records
  • 8. CONCLUSION • As each change was intruduced absenteeeism decreased, moral increased and less supervision was required • Sense of belongingness,self displine,sincerity increases • Group psychology plays an important role in any business organization. We must therefore rely more on informal group effort • Productivity is linked with employee satisfaction in any business organization • A business organization is basically a social system
  • 9. Cont….. • A business organization is basically a social system. It is not just a techno-economic system • The employer can be motivated by psychological and social wants • Management must learn to develop co-operative attitudes and not rely merely on command • Participation becomes an important instrument in human relations movement
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  • 11. REFERENCE • https://www.google.co.in/webhp?sourceid=ch rome-instant& ion=1&espv=2&es_th=1&ie=UTF- 8#q=elton%20mayo%20contribution%20four %20phase%20 • http://www.telelavoro.rassegna.it/fad/socorg 03/l4/Elton%20Mayo-Hawthorne.htm