This document contains the presentation slides from Sue Hanley's session on unlocking the secrets of SharePoint user adoption. The presentation identifies 12 secrets to improving user adoption: 1) Adoption is not the end game, 2) Adoptable solutions solve real problems, 3) It's personal, 4) You can prepare users for change, 5) It's about managing change, 6) It's about increasing user comfort, 7) Effective communication is key, 8) Providing support is important, 9) Make it fun, 10) Listen to user feedback, 11) The work is never done, and 12) Sharing knowledge helps drive adoption. The presentation provides tips and examples for each secret to help guide user adoption strategies