Understanding
Collaboration’s Cultural Fit
Benjamin Niaulin
Sharegate
Christian Buckley
Beezy
Benjamin Niaulin
Evangelist and Product Advisor at Sharegate
Office Servers and Services MVP
www.share-gate.com
@bniaulin
Benjamin.Niaulin@Sharegate.com
Christian Buckley
Chief Evangelist at Beezy
Office Servers and Services MVP
www.beezy.net
@buckleyplanet
cbuck@beezy.net
www.buckleyplanet.com
Beezy is the Intelligent Workplace for Microsoft Office 365 and SharePoint,
extending the feature set and improving the user experience for on-premises,
cloud, and hybrid deployments. We are on a mission to transform the way
people work, and to help employees be more connected, innovative, and happy.
Learn more at www.beezy.net or @FollowBeezy on Twitter.
Best Office 365 Solution,
ESPC 2015
Lecko Leader in information
dissemination & circulation,
knowledge management &
productivity, Paris 2016
Trend Setting Product of 2016,
KM World
Top 10 Intranets rated
’genuinely enjoyable’
for employees, Digital
Workplace Group
Best Intranet of 2013,
Nielsen Norman Group Best Social Collaboration
Solution, Vodafone,
Chicago 2015
Most Innovative Cloud Solution,
ESPC 2016
HAVE YOU EVER
GONE AROUND I.T.?
Markets are evolving fast,
and organizations need to
promote new ways of working
Digital-born companies are disrupting markets
and incumbents across all sectors.
Millennials and remote workers are joining organizations
with the mindset of the digital consumer.
Most large organizations care a lot about their physical workplace…
But they care less about how their digital workplace looks
SharePoint
Intranet
Email
Network folders
My PC files
SAP
Employees get asked to…
Work together
Reuse
best practices
Share openly
Learn fast
Break-down silos
Stay aware
What tools do we give them?
An overloaded inbox…
Oh no… not
another Internal
Comms email!
A complex collaboration platform…
Now, where
do I click?
An outdated intranet…
Hellooooo!
Am I alone
down here?
The result?
Frustration
Demotivation
Disengagement
…or they turn to “other” tools…
IT
Not enterprise-ready
Unmanageable
Governance?
Not secure!
Knowledge & Collaboration
Not structured
“Islands”
Not retrievable
Not business efficient!
Legal
Data ownership?
Privacy?
Not compliant!
“I KNOW! WE HAVE
SHAREPOINT LICENSES,
WE SHOULD USE THEM FOR
<INSERT ANY PROBLEM
I HAVE HERE>”
UNFORTUNATELY SOME HAVE
BEEN USING IT LIKE A HAMMER
looking for any nail they could find
SMALL TEAM ON A PROJECT?
SHAREPOINT!
LARGE TEAM ON A PROJECT?
SHAREPOINT!
NEED A CRM?
SHAREPOINT!
RELATIONAL DATABASE?
SHAREPOINT!
NEW WEBSITE?
SHAREPOINT!
WEB DEV FROM SCRATCH?
SHAREPOINT!
NO SPECIFIC ISSUE TO SOLVE,
BUT YOU NEED TO SPEND
YOUR
I.T. BUDGET SO YOU DON’T
LOSE IT NEXT YEAR?
SHAREPOINT?
WE WILL TURN
EVERYTHING
INTO
SHAREPOINT
Brought to you by
“It’s the end of the Department of No”
-John White
Organizations have many choices
WHAT IS THE STATE
OF COLLABORATION
IN YOUR ORG?
THERE ARE FOUR
COLLABORATION “TRUTHS”
• The traditional intranet has failed
• The standalone ESN is dead
• Real work happens between
the workloads
• Culture directs communication
How do you define Success?
#MeasureCollabSuccess
Download the whitepaper!
http://hubs.ly/H05B-Yq0
What is your collaboration culture?
Scenario 1
• Meet Stephanie
• Web developer, millennial
• Personalization is important
• Lives on her mobile device
• Very collaborative, in constant contact with her
team, sharing ideas and discussing the state of
customer projects
• Values real-time interactions, having fun while
working, and is very passionate about her work
Scenario 2
• Meet Tasha
• Program Manager
• Responsible for several key business processes
• Has worked to develop several form and
workflow-based sites to help automate and
ensure that her team is compliant
• Her team includes a number of attorneys and
financial analysts, who prefer in-person meetings
• She spends a lot of time working in email, and
manages a number of vendors and parallel projects
Scenario 3
• Meet Hugo
• Customer Success Manager, business development
• Manages a number of projects and events with
large teams of external vendors and partners
• Very involved in the customer community
• Helps drive their partner and customer portals,
provides online and in-person product training
• Also manages his company’s social profiles,
interacts with customers and partners
wherever they congregate
• Real-time
• Team-based
• Persistent chat
• In-person
• Process-based
• Email
• Mix
• Community-based
• Social
The reality is that
most organizations
have all three
With differences
across your business
– or even within a
single team or
business unit
Which tool to use when?
BUT IT SHOULD BE PART OF A PLAN
bringing it all together for a
“group of people” or team
Wants real-time
communication
Wants process
and structure
Wants community
and transparency
WHAT IS THE RIGHT USER EXPERIENCE?
It
But you knew that, didn’t you?
Depends.
What is the right solution for your org?
Your intelligent workplace
Teams are scrambling to find the right tools and
technologies to fit their cultural needs
What we know is that the traditional intranet
approach has failed to deliver what we need
Why is the traditional intranet dead?
 Static content
 Lack of functionality
 Poor communication tools and processes
 Failure to adequately capture knowledge
 Insufficient search and discovery
 Inability to identify experts
In short, intranets fail to provide enterprise-
grade collaboration, communication,
knowledge management, and processes
(automation and intelligence)
The ingredients of an intelligent workplace
Collaboration Communication
Processes Knowledge
Beezy is the enterprise
collaboration solution
built in SharePoint
The perfect platform
The Microsoft stack is the most fertile ground to build a
collaboration solution
A powerful engine
Beezy stiches the pieces of the puzzle together, ensures
high performance and feature availability through its API
An award winning UX
Consumer-like user experience that requires no
training and will delight your employees.
As installed in a matter of hours…
Incredibly customizable!
Incredibly customizable!
User Interface Proposal
Intranet Design
CULTURE IS KEY
GIVE THEM CHOICES
BUT IT DOESN’T MEAN
WITHOUT CONTROL
OR GUIDANCE
Throw in a matrix animation
• Maybe close with “Welcome to the Matrix, people”
Christian Buckley
Beezy
cbuck@beezy.net
@buckleyplanet
Benjamin Niaulin
Sharegate
benjamin.niaulin@share-gate.com
@bniaulin
Thank you!

Understanding Collaboration's Cultural Fit

Editor's Notes

  • #41 Youy can't keep up by yourself MS releasing a lot more,and more quickly,to help you compete “How CAN you keep up”
  • #42 Times have changed, end users now have choice and are not forced to follow IT Feel like they are better than IT “no more storage? I saw a good deal for hard drives at Costco”
  • #43 Moving from “Collaboration” to “Digital Workplace” Beyond the buzzwords, what does that mean?
  • #45 This fits into the MeasureCollabSuccess space, which I'd like to plug the once— and which is a good follow up to talking about rate of change What are your goals? What are you trying to achieve? How are you monitoring and measuring that change? How closely are you watching adoption and engagement? How engaged are your end users?
  • #46 And what is your collaboration culture? Share story of cheese company in California, and over-eager admin who wanted to roll out every single feature Ask the question – How important is culture to successful collaboration? Different teams work in different ways
  • #52 Include icons for
  • #62 The collection perse doesn’t work tools need to be connected and in an intelligent way
  • #71 Your collaboration efforts will fail if you do not align your technology with your culture, period. Pilot, rinse, repeat. Talk to your end users regularly Internal user groups One-on-one sessions Friday brown bags, lunch-and-learns Locate your evangelists and support them Make your technology decisions transparent