A well planned out end user adoption strategy is critical for creating a successful SharePoint portal. But how do you know your return on investment is actualized? The answer lies within one simple word: Adoption.
Developing your end user adoption strategy and measuring the impact of the strategy are a critical exercise for any portal initiative. By learning how to establish an end user adoption strategy, you can facilitate engagement and collaboration with your user body, and establish mechanisms to generate metrics.
In this webinar, Jill Hannemann of Portal Solutions and special guest Yarin Negri of CardioLog Analytics discuss creating a successful end user adoption strategy and talk about different ways to measure adoption success.
In this webinar we:
- Talk about different ways to measure adoption success
- Showcase CardioLog Analytics' user adoption tool
- Share ways to generate reports and metrics to enhance engagement, collaboration and optimization to transform your portal effectively.
Designing a SharePoint User Adoption StrategySteve Goodyear
Too often SharePoint projects focus on deploying sites without planning for the user adoption and training that comes after, and as a result, the solution’s momentum fizzles and falls short of its potential once the project ends. In this presentation, I share my strategies and insights for designing an effective end-user adoption and training strategy that you can use in your projects to help your users thrive.
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
We all know that End User Adoption is an important area of focus in your SharePoint project. In this session we will take a closer look at the End User Adoption work stream and the associated roles, responsibilities, and tasks for the project plan. We will also review case studies to demonstrate how these differ based on the size of the project and the specific needs of the organization. You’ll walk away from this session with a tactical formula you can follow to create your end user adoption strategy and templates to support the process.
Create Your End User Adoption StrategyErica Toelle
We all know that End User Adoption is an important area of focus in your SharePoint project. In this session we will take a closer look at the End User Adoption work stream on a SharePoint project, and the associated roles, responsibilities and tasks for the project plan.
Practical Tips to Increase SharePoint Adoption Kanwal Khipple
Have you deployed SharePoint but none of your employees are using it? Despite having SharePoint within your organization, end users continue do their work the old fashioned way via email threads, file shares, paper based approval, etc. There is no guarantee that the solution will be adopted. This is the case even if users are involved in every step of your SharePoint solution. Attend this session, to learn techniques I've used to increase adoption of SharePoint solutions that have become slow or stalled.
New Deployment User Adoption Best PracticesSAP Ariba
Making the resource investment to assess, plan and implement your solution requirements is critical to any implementation. But what happens if you neglect to invest the same level of effort in the users of the new solution?
In this session you will hear from a customer who will provide their Ariba user adoption successes, best practices as well as lessons learned. You will also hear from an Ariba Change Management consultant about Ariba’s Change Management methodology, success factors and services. This interactive session is sure to provide strategies to improve your organization’s user adoption
How to Encourage SharePoint User AdoptionAptera Inc
One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption.
You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.
This video will introduce you to basic concepts of gamification on your intranet, the ways to approach it, and various tactics to better support engagement as well as various intranet initiatives.
Designing a SharePoint User Adoption StrategySteve Goodyear
Too often SharePoint projects focus on deploying sites without planning for the user adoption and training that comes after, and as a result, the solution’s momentum fizzles and falls short of its potential once the project ends. In this presentation, I share my strategies and insights for designing an effective end-user adoption and training strategy that you can use in your projects to help your users thrive.
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
We all know that End User Adoption is an important area of focus in your SharePoint project. In this session we will take a closer look at the End User Adoption work stream and the associated roles, responsibilities, and tasks for the project plan. We will also review case studies to demonstrate how these differ based on the size of the project and the specific needs of the organization. You’ll walk away from this session with a tactical formula you can follow to create your end user adoption strategy and templates to support the process.
Create Your End User Adoption StrategyErica Toelle
We all know that End User Adoption is an important area of focus in your SharePoint project. In this session we will take a closer look at the End User Adoption work stream on a SharePoint project, and the associated roles, responsibilities and tasks for the project plan.
Practical Tips to Increase SharePoint Adoption Kanwal Khipple
Have you deployed SharePoint but none of your employees are using it? Despite having SharePoint within your organization, end users continue do their work the old fashioned way via email threads, file shares, paper based approval, etc. There is no guarantee that the solution will be adopted. This is the case even if users are involved in every step of your SharePoint solution. Attend this session, to learn techniques I've used to increase adoption of SharePoint solutions that have become slow or stalled.
New Deployment User Adoption Best PracticesSAP Ariba
Making the resource investment to assess, plan and implement your solution requirements is critical to any implementation. But what happens if you neglect to invest the same level of effort in the users of the new solution?
In this session you will hear from a customer who will provide their Ariba user adoption successes, best practices as well as lessons learned. You will also hear from an Ariba Change Management consultant about Ariba’s Change Management methodology, success factors and services. This interactive session is sure to provide strategies to improve your organization’s user adoption
How to Encourage SharePoint User AdoptionAptera Inc
One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption.
You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.
This video will introduce you to basic concepts of gamification on your intranet, the ways to approach it, and various tactics to better support engagement as well as various intranet initiatives.
Time and time again we hear employees across organizations comment about their constant battle with checking and responding to new emails and how it's taking them away from important tasks. In this webinar, we will discuss how to break your reliance on email to free you up to tackle tasks at hand and be more productive.
User Adoption Strategies for Collaboration Software Central Desktop
Learn how to make stronger, more effective decisions about your User Adoption strategy in this webinar presented by Michael Sampson, renowned Collaboration Strategist.
Technology services professionals are hearing a lot about “user adoption”. But, what exactly is the value of user adoption and how do you achieve that value? The challenge is to turn today’s buzz into tangible value and actionable take-aways.
We highlight why user adoption is key for Education and Professional Services leaders:
• The value and economic benefit realized from successful user adoption
• The stepping stones on the way to adoption realization
• Examples of three successful tactics you can use to drive user adoption, and land and expand, within an account
Why User Experience Matters for EmployeesSoHo Dragon
Slide deck of the webinar about the importance of User Experience SoHo Dragon and Akumina hosted. The webinar was held on December 14th and is recorded. If you'd want to receive the recording get in touch with us via www.sohodragon.nyc.
Now more than ever, IT is expected to take customer satisfaction to higher levels, while keeping costs down. Enter the Service Catalog. Implementing a service catalog will not only improve the relationship between customers and IT, it can also help IT better align with the needs of the business.
During this session we’ll explore:
• What is a Service Catalog
• How a Service Catalog can improve the relationship between IT and customers
• How a Service Catalog can help IT align with the business
• Key considerations for a successful Service Catalog implementation
Generating Insights: Using Competitive Assessment to Shape Your Content StrategyLaura Blaydon
Most organizations today are facing an increasingly competitive global market, requiring greater brand and product differentiation than ever before. In this environment, assessment of competitor content offerings provides valuable insights that can be leveraged when creating near- and long-term content strategies.
Whether highlighting opportunities for creating new content, repositioning current offerings or completely overhauling content, competitive assessment enables content strategists to provide specific, targeted recommendations that can transform a brand and win the hearts and minds of consumers.
EBE 2020 Program Management – How to influence without authority - Ramon Pall...E-Commerce Berlin EXPO
Ramon Pallaske
EU Program Manager Audible
This presentation will show you how to prepare and understand, at work and in life, what motivates others when influencing while having a positive impact. As a Program Manager you need commitment to work together to deliver results from people outside of your reporting line who, on the surface, might have conflicting interests to yours. Have you ever shared an idea, and although you prepared and made your homework, some of the people agreed and some didn’t and you were never able to move forward?
Ramon Pallaske, studied Mathematics and Information technology in Greifswald. Always communicative working in customer service as a side-gig seemed reasonable. After asking himself why he was doing a good job he started working as trainer. At Audible he developed trainings for several countries and started to dig even deeper for root-causes as Process Improvement Manager based on Lean Six Sigma principles. Now he is a Program Manager – directly influencing the deliverables to the customers.
Badgeville Webinar hosted on March 17th 2016. Hosted by Karen Hsu, VP of Marketing at Badgeville and Luiz Benitez, Product Management Leader at IBM Connections.
Better, Faster, Stronger: Improving Collaboration Between Dev and IT by 2xAtlassian
Millions of people book trips using Skyscanner's global search engine. Keeping the service is up and running 24/7 is crucial. Collaboration between software and IT teams ensures that this is the case: it’s all about finding and fixing bugs fast. In this session, learn how the Skyscanner squad structure works, and how they improved collaboration between development and IT teams by 2x while improving IT productivity by 44%. Buckle up: you're about to take off.
Is your content working? Learn the factors to identify your content's effectiveness, and how to establish measurable KPIs, do the measuring, and use this information to make better content and business decisions.
HCI Webinar: Changing a Company Culture, One Technological Performance Module...Cornerstone OnDemand
Sometimes the best systems aren’t all in place when it comes to talent management. Processes may need improvement and people likely want more support, but a knowledge gap and lack of experience in change management blocks companies from adopting the finest practices and implementing helpful technology. Success, as seen by leaders, is achieved by doing what works best for the business. Top managers take on the constant task of determining how to make each process more efficient and improve what’s needed to maximize productivity.
The Wheel of Sustainability: Engaging and Empowering Teams to Produce Lasting...KaiNexus
Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC
In this webinar, you will learn...
Learn about all elements of the Wheel of Sustainability.
Get real-life examples of implementation of the Wheel
Understand how to develop Leadership Commitment to create and sustain a winning team experience
Adam Lawrence
Adam is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results.
Married to his wonderful wife, Peggy, for 30 years, they have one son (Tyler, his IT department). Adam grew up in the Washington, DC area and received his BS in Industrial Engineering from Virginia Tech. He earned Lean certifications from the University of Michigan.
Driving Organizational Change Dreamforce 2014 (Salesforce)Steve Heye
My presentation from 2014 Dreamforce all about how software implementation is no longer a technology project, it requires organizational change. My presentation tries to draw a difference between technology implementation and technology adoption.
Successful business change - whether it's a new process or a new software application - relies on user adoption. But organizations often encounter hurdles along the way.
Are you rolling out new technology to your users? Revamping your current processes? Want to help your users quickly adapt to what's new and different? Learn how to clear 3 hurdles on your way to the user adoption finish line.
Time and time again we hear employees across organizations comment about their constant battle with checking and responding to new emails and how it's taking them away from important tasks. In this webinar, we will discuss how to break your reliance on email to free you up to tackle tasks at hand and be more productive.
User Adoption Strategies for Collaboration Software Central Desktop
Learn how to make stronger, more effective decisions about your User Adoption strategy in this webinar presented by Michael Sampson, renowned Collaboration Strategist.
Technology services professionals are hearing a lot about “user adoption”. But, what exactly is the value of user adoption and how do you achieve that value? The challenge is to turn today’s buzz into tangible value and actionable take-aways.
We highlight why user adoption is key for Education and Professional Services leaders:
• The value and economic benefit realized from successful user adoption
• The stepping stones on the way to adoption realization
• Examples of three successful tactics you can use to drive user adoption, and land and expand, within an account
Why User Experience Matters for EmployeesSoHo Dragon
Slide deck of the webinar about the importance of User Experience SoHo Dragon and Akumina hosted. The webinar was held on December 14th and is recorded. If you'd want to receive the recording get in touch with us via www.sohodragon.nyc.
Now more than ever, IT is expected to take customer satisfaction to higher levels, while keeping costs down. Enter the Service Catalog. Implementing a service catalog will not only improve the relationship between customers and IT, it can also help IT better align with the needs of the business.
During this session we’ll explore:
• What is a Service Catalog
• How a Service Catalog can improve the relationship between IT and customers
• How a Service Catalog can help IT align with the business
• Key considerations for a successful Service Catalog implementation
Generating Insights: Using Competitive Assessment to Shape Your Content StrategyLaura Blaydon
Most organizations today are facing an increasingly competitive global market, requiring greater brand and product differentiation than ever before. In this environment, assessment of competitor content offerings provides valuable insights that can be leveraged when creating near- and long-term content strategies.
Whether highlighting opportunities for creating new content, repositioning current offerings or completely overhauling content, competitive assessment enables content strategists to provide specific, targeted recommendations that can transform a brand and win the hearts and minds of consumers.
EBE 2020 Program Management – How to influence without authority - Ramon Pall...E-Commerce Berlin EXPO
Ramon Pallaske
EU Program Manager Audible
This presentation will show you how to prepare and understand, at work and in life, what motivates others when influencing while having a positive impact. As a Program Manager you need commitment to work together to deliver results from people outside of your reporting line who, on the surface, might have conflicting interests to yours. Have you ever shared an idea, and although you prepared and made your homework, some of the people agreed and some didn’t and you were never able to move forward?
Ramon Pallaske, studied Mathematics and Information technology in Greifswald. Always communicative working in customer service as a side-gig seemed reasonable. After asking himself why he was doing a good job he started working as trainer. At Audible he developed trainings for several countries and started to dig even deeper for root-causes as Process Improvement Manager based on Lean Six Sigma principles. Now he is a Program Manager – directly influencing the deliverables to the customers.
Badgeville Webinar hosted on March 17th 2016. Hosted by Karen Hsu, VP of Marketing at Badgeville and Luiz Benitez, Product Management Leader at IBM Connections.
Better, Faster, Stronger: Improving Collaboration Between Dev and IT by 2xAtlassian
Millions of people book trips using Skyscanner's global search engine. Keeping the service is up and running 24/7 is crucial. Collaboration between software and IT teams ensures that this is the case: it’s all about finding and fixing bugs fast. In this session, learn how the Skyscanner squad structure works, and how they improved collaboration between development and IT teams by 2x while improving IT productivity by 44%. Buckle up: you're about to take off.
Is your content working? Learn the factors to identify your content's effectiveness, and how to establish measurable KPIs, do the measuring, and use this information to make better content and business decisions.
HCI Webinar: Changing a Company Culture, One Technological Performance Module...Cornerstone OnDemand
Sometimes the best systems aren’t all in place when it comes to talent management. Processes may need improvement and people likely want more support, but a knowledge gap and lack of experience in change management blocks companies from adopting the finest practices and implementing helpful technology. Success, as seen by leaders, is achieved by doing what works best for the business. Top managers take on the constant task of determining how to make each process more efficient and improve what’s needed to maximize productivity.
The Wheel of Sustainability: Engaging and Empowering Teams to Produce Lasting...KaiNexus
Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC
In this webinar, you will learn...
Learn about all elements of the Wheel of Sustainability.
Get real-life examples of implementation of the Wheel
Understand how to develop Leadership Commitment to create and sustain a winning team experience
Adam Lawrence
Adam is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results.
Married to his wonderful wife, Peggy, for 30 years, they have one son (Tyler, his IT department). Adam grew up in the Washington, DC area and received his BS in Industrial Engineering from Virginia Tech. He earned Lean certifications from the University of Michigan.
Driving Organizational Change Dreamforce 2014 (Salesforce)Steve Heye
My presentation from 2014 Dreamforce all about how software implementation is no longer a technology project, it requires organizational change. My presentation tries to draw a difference between technology implementation and technology adoption.
Successful business change - whether it's a new process or a new software application - relies on user adoption. But organizations often encounter hurdles along the way.
Are you rolling out new technology to your users? Revamping your current processes? Want to help your users quickly adapt to what's new and different? Learn how to clear 3 hurdles on your way to the user adoption finish line.
Multiple cloud storage platforms. Hybrid environments. File shares. Cloud storage. Are you struggling with migrating from one platform to another while maintaining several cloud platforms?
In this informative webinar with Daniel Cohen-Dumani, CEO at Portal Solutions, and Doak Williford of SkySync, learn how to easily migrate from DropBox to Office 365, while maintaining hybrid on-premise and cloud environments. Ease the pain of cutover migration.
No matter your industry or the department you lead, if you're a decision-maker you must measure the health of your department and business. Ready to move from using manual, non-automated, disparate data to an easy to use modern business intelligence solution? Transform your department's data into rich visuals for you to collect and organize so you can focus on what matters most to you.
Discover how Microsoft Power BI enables managers and executives the ability to visualize data in a meaningful way based on KPI’s or specific use cases. It's time to reduce risks, increase rewards and unlock insights to make more informed decisions.
You started out with the best of intentions. Then things started to go wrong.
You wanted to deploy an intranet solution to improve communication and collaboration. You had dreams of engaged employees easily sharing and managing their content. But then things started to go wrong. If your intranet is failing, it's likely that your intentions were sound, but your expectations were unrealistic.
In this webinar Daniel Cohen-Dumani, founder and CEO of Portal Solutions and OneWindow Workplace, tells us about the 7 Signs Your Intranet is Failing (...And How to Fix It).
We discussed:
- The seven signs of a failing intranet
- Using the right tool(s) for your organization's needs
- Governance planning
- Setting goals and measuring ROI
- The overwhelming importance of having a plan
You may have heard the buzz - Microsoft has announced their release of a new messaging app for Office 365 - Microsoft Teams. This release is in response to the competitor in the collaborative chat service field, Slack.
Microsoft Teams fully integrates with Office 365 and is highly customizable. The new app has the ability to start an online meeting with your team, schedule a meeting, gather your thoughts, brainstorm, and collaborate on documents.
In this webinar, Daniel Cohen-Dumani and Joshua Steiner talk about why these types of apps are so popular, what makes Microsoft Teams unique and how the new app will impact your Office 365 experience.
Discover why turnkey intranets are becoming the norm.
A turnkey solution is perfect for organizations with limited resources to build and deploy a robust digital workplace. That's because the flexibility, low setup costs, as well as the outsourced support and maintenance the intranet-as-a-service model provides, holds immense appeal for organizations from startups to the massive enterprise. See why a turnkey intranet should be your next solution.
In this webinar, Daniel Cohen-Dumani, founder and CEO of Portal Solutions and OneWindow Workplace, and Val Orekhov, CTO talked to us about how to ignite your intranet to help you increase productivity and increase employee engagement within your organization.
They discussed:
- What is a turnkey intranet
- How to decide between a custom or turnkey intranet solution
- Key benefits and features of OneWindow Workplace
User adoption. modelling, measuring and planning for successAlice Sowerby
How can we track the progress of people from first contact to qualified user of a product? In Open Source our users can be almost invisible. Using models for diffusion of innovation and stages of commitment I'll talk about how to understand how to model the User Adoption of a product and apply this to real data that you already have such as Google Analytics. We'll then look at actionable steps to provide tailored support for users based on the current stage of your users through the adoption process.
Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative.
In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance.
By attending this class, you will be able to:
Design your own organizational change-management strategy
Understand how to foster user adoption
Understand how to engage and build solution champions
Build a communication plan
Apply field-tested strategies in your organization
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSVGina Montgomery, V-TSP
Why do SharePoint intranets fail? What is all the buzz about SharePoint 2013? Can I get better governance with SharePoint 2013? Come spend an hour with us while we discuss the three P's of SharePoint 2013. This session describes the importance of information architecture planning; demonstrates SharePoint 2013's new productivity enhancements including social collaboration and task aggregation and project management; presents how to push SharePoint OOTB to create even more productivity within your organization; and finally shows the new governance features using site policies.
How to Improve Usability and Drive Productivity in SharePoint & Office 365James Wright
SharePoint is a place for businesses to store, collaborate, and share content and documents throughout your organization. SharePoint out-of-the-box has its share of usability challenges, which in turn can cause user adoption and productivity to suffer. Those challenges can easily be re mediated by implementing a few easy tips and tricks.
Join Intlock and Wendy Neal to learn how to drive greater user adoption and productivity by optimizing the SharePoint end user experience.
During this webcast, we will cover:
• What are some of the current usability challenges in SharePoint?
• How to overcome the usability and productivity challenges
• Top usability tips for SharePoint
• Top Metrics to use to drive usability and productivity in SharePoint
About Wendy Neal:
Wendy Neal is a .NET SharePoint Developer for DMI and a founding partner and community representative for SharePoint-Community.net. A regular speaker at industry and user group events, she is also a regular contributor for CMSWire.com and discusses all things SharePoint (and sometimes bacon) on Twitter and her blog. While Wendy is a developer at heart, she also focuses on usability, branding, evangelism, user adoption, training, and empowering power users to build their own solutions.
What if you could transform your Intranet into a place where employees go to engage and share thought leadership, not just to access HR information and forms? We will walk through a 5-day kick-start plan to turn your Intranet around by improving employee engagement. We will cover real-world examples that we’ve seen our clients use such as “No Attachment Tuesday”, “Thought Leadership Thursday” and “Feature Friday” to encourage Intranet user adoption. It won't be easy, but this plan will get you off and running with programs and templates meant to improve employee engagement and get your employees to love your Intranet again.
The Nuts and Bolts of Measuring SharePoint ActivityChristian Buckley
To determine whether something has been successful, organizations must create a baseline of activity, monitor and measure over time, and then compare the results to the baseline. One of the leading conflicts between business users and IT happens when there is not accurate data around what is actually happening within the system. Thus, measuring the success of SharePoint should begin with SMART goals: specific, measurable, attainable, relevant, and time-bound.
Slides from a joint webinar with Christian Buckley, Microsoft MVP and CMO of Beezy, and Tal Ben-David from CardioLog Analytics. The intent of this session is to help organizations to learn more about what can be achieved out-of-the-box and through the partner ecosystem to get SharePoint measurements back on track, with a comparison between out-of-the-box SharePoint analytics usage to help attendees understand the direction Microsoft is headed in, as well as an in-depth demonstration of advanced analytics that you can use today to achieve SMART goals.
OVERVIEW: USING DIGITAL METRICS TO GAIN MEMBER INSIGHTHighRoad Solution
Join us as we delve deeper into the best practices of Using Digital Metrics to Gain Member Insight. We'll explore who's doing it right, what are the important criteria that make it successful and how you can do it.
Ten Steps to Creating a SharePoint Support Model - Geoff EvelynSPC Adriatics
There is nothing like a smoothly running SharePoint support environment but is that possible? In creating a great support SharePoint environment helps foster great user adoption and great SharePoint champions. This presentation attempts to show a strategic approach where the questions to be answered on how to build a true support model for SharePoint be based on “What has to happen, why and where?”, and attempts to describe a basic support model of ten key steps; from knowing what resources make up your SharePoint environment to keeping in contact with customers.
SharePoint Group Therapy Expanded Edition - SPEngage Phoenix 2017Jim Adcock
SharePoint Engage Phoenix 2017, March 14, 2017
This expanded edition of SharePoint Group Therapy incudes content from the SharePoint Governance 101 session to level-set conference attendees understanding of SharePoint Governance with new interactive exercises before deep-diving into their governance issues.
What does governance mean in SharePoint? How do you get to good governance? Do you really need governance? What happens if you don’t have governance, or do it poorly?
Bring your questions and Jim will bring his experience building SharePoint governance in multiple organizations. We’ll discuss governance basics and help get you going in the right direction.
Do your users complain about the usability of your SharePoint? Do you suffer from site proliferation? Rights management issues? Content inaccuracy and staleness? Can you easily tell who owns the content of a particular site or list? Is your SharePoint out of control? Then you might benefit from SharePoint Therapy. At the very least, this class will give you a free hour of therapy, giving you a chance to vent about your (SharePoint) problems in a roomful of sympathetic listeners.
The instructor will act as therapist and help move participants past their trauma and regain a sense of control through Governance.
Since the goal of therapy is to actually make things better, you should bring your questions and be prepared to share personal experiences regarding SharePoint governance (and its absence) and aligning your business objectives with SharePoint. We will discuss:
•What problems are you having in your environment?
•What fears do you have about implementing governance?
•What fears do you have about implementing SharePoint?
We’ll talk roles and responsibilities, stakeholder involvement, when to fit your organizational culture and when to change it using both carrots and sticks – training, enforcement & business alignment.
Business alignment can be seen as the marriage of IT and business objectives. Every marriage has its rocky moments, and sometimes a therapist is needed to resolve those issues. Perhaps your marriage could benefit from a little SharePoint Group Therapy?
HighRoad U Webinar: Overview: Using Digital Metrics to Gain Member InsightHighRoad Solution
This month we'll explore the topic of Using Digital Metrics to Gain Member Insight. Join us for this webinar as we get an overview of how important Digital Metrics are for your organization.
Best Practices for Working from Home During Time of Crisis – How Microsoft 365 Can Help
In this informative webinar to learn about best practices for managing working from home and how to leverage the power of Microsoft 365 to improve business continuity, productivity and security during a crisis.
Whether you are already utilizing Office 365 or are planning to move, it's important to understand the ever-changing security threat landscape and how you can protect your digital estate.
Don't miss our webinar to learn how to proactively safeguard your company against threats with the help of Microsoft 365.
Int his webinar we address the security challenges we are seeing in 2020 and show you areas of Microsoft 365 that can help you:
- Protect and govern data where it lives
- Identify and remediate critical insider risks
- Investigate and respond with relevant data
Have you heard of Intelligent Process Automation (IPA) yet? It may be viewed as a simple equation, IPA = BPA (Business Process Automation) + RPA (Robotics Process Automation) .
BPA represents the long standing traditional way of automating processes over the years using technology to streamline activities and tasks and RPA being the emerging technology that seeks to employ Machine Learning (ML) and Artificial Intelligence (AI) to extract repetitive and mundane handled by human actors to that of ro-“bots” who’s job it is to improve efficiencies and reduce potential errors and omissions.
In this webinar, we show you various cross sections of approaches especially around the Microsoft Stack and Independent Software Vendors (ISV’s) like K2, on how you can achieve rapid success within your organization with a combination of what you may already own and what you can easily acquire to take your work processes to the next level.
You’re all in. Whether you just have Office 365 – or the whole suite of Microsoft 365: Windows 10, Office 365, Enterprise Mobility + Security, you’re likely using an intranet built on Office 365, or are planning on it. Over the last 15 years we’ve seen what employees MUST HAVE to continually rely on a corporate Intranet.
In this session, Microsoft MVP, Adam Levithan, discusses the most important pieces that your Intranet can have to build culture, centralize knowledge and help employees be productive.
Are you one of the 200,000+ organizations that have rolled out Microsoft Teams? Microsoft Teams has been Microsoft's fastest growing business applications in company history, and for good reason! The power of teamwork and real time collaboration in the digital workplace using Microsoft Teams has been making a huge impact on productivity. In this session we discuss what Microsoft Teams is and how to use it, as well as how organizations are saving time and improving collaboration and communication using the product.
Microsoft Teams just appeared for many Office 365 subscribers. Since then, it’s been “On,” but has not been officially rolled out. Many are lacking the enterprise plan for how Teams should be used, and as a result, users have gone rogue and started creating Teams and using it without any formal policy.
In this webinar, Jill Hannemann goes over Administration policies you should care about, how to rein in existing Teams, and set forth communication on governance moving forward.
This is your governance guide to enterprise roll outs for Microsoft Teams!
Every project manager seeks organization, engagement with their team, timeliness of work completion, and success for their project.
Some projects are very complex and need to use some of the heavy project management tools such as Microsoft Project. Others are less complex and can easily be managed with Microsoft Teams and Planner integration. The ease of communication and collaboration in Microsoft Teams combined with the time saved getting work done quickly make it a powerful toolkit for project managers.
In this webinar, we talked about:
- Ideas for how you can use Microsoft Teams to manage you projects successfully
- How to use Planner right within Microsoft Teams
- Information about other project management related third party apps that can be leveraged within Microsoft Teams
In today's world of business, the need for video conferencing solutions has never been greater. With the combination of Microsoft and Logitech, it couldn't be any easier.
In this webinar with experts from Withum and Logitech see how easy and inexpensive it is to utilize Logitech's video conferencing solutions with Microsoft's Teams and Skype for Business. Learn about the fundamentals for planning a video conference room as well as what equipment will turn your room into a high quality, fully functioning, video conference center.
You'll learn:
-Key points on designing a video conference room
-How to install and set up your video conferencing equipment
-How easy it is to join a conference using Logitech SmartDock
Each year tech professionals from all around the world gather for the Microsoft Ignite conference to check out the latest technology, tools and announcements from Microsoft.
Didn't make it there or just want a good summary of everything that went on? A few of our digital workplace experts were in attendance and share everything you need to know in this on-demand webinar
This year Office 365 turns 5. Has it really been that long? Never before in our technical language has one word "Modern" taken on so many different meanings!
Starting in 2013, Office 365 took on the basic form we know today. Through these 5 years Office 365 has seen many changes, with one of the latest being Modern pages, sites, framework etc. Yes, Modern is not only about look and feel but how Office 365 is being built and how it can simplify how your employees collaborate and communicate.
In this webinar, Microsoft MVP, Adam Levithan looks at:
- Major differences between Classic vs. Modern experiences
- What modern means to an everyday employee
- Future roadmap of Office 365 features
Organizations are changing. People want to work in a more efficient and digitalized way allowing them to be successful at their day to day job.
Business users want to be involved in the decision around the systems and platforms that are being implemented. However, the pace of change that IT is able to handle might not be in sync with that the business users are asking for. When the IT strategy ignores this movement, shadow IT and employee retention can be impacted negatively.
In this webinar, Withum's Fabian Williams, MVP and Jethro Seghers of SkySync, discuss how workforce modernization can help you avoid the issues that might rise with this movement.
In this webinar we cover:
- How do you make content transparently available for the right users within the right tools?
- How do you enable content integration between the different platforms without having to recreate content?
- How to implement automation over these disparate data sources into your line of business processes and/or employee interactions
- How organizations can embrace change without sacrificing corporate culture & policies.
Whether you’re new to Office 365 or looking to refine your approach, this webinar focuses on document management and ways to leverage Office 365. There are many different apps within Office 365 that can provide document storage, but which one is right for the different stages of a document’s development?
Planning how to roll out Office 365 for electronic files doesn’t have to be hard, and having a little help is never a bad thing. We share some of our best tips to rolling out document management with tools from Office 365.
You will get a better understanding of:
- Navigating the different apps within Office 365 that provide document storage
- Creating a simple document lifecycle that maps to governance and document management
- Setting up document management within Office 365, learn what should be turned on
The pressure to be more competitive is constant. Organizations must battle hard for every percentage point of growth. Yet most organizations have untapped potential within their reach. IT optimization through ERP deployment improves the top and the bottom line of the P&L.
In this webinar, Walter Merkas and Rene Theberge of Withum, explain how spending too little on Business Management Systems ends up costing much more than desired. Managing a business through an ERP is less costly than one may think.
They cover the anticipated need, costs and benefits of Enterprise Resource Planning (ERP) software.
Some say the changes that will occur in the business world in the next five years will have more of an impact than the changes that have occurred over the last 30! To NOT adapt to change is to get left behind.
Investing in change can be difficult. Simply identifying what needs to be changed can be overwhelming. Executing and driving change can appear impossible.
Transformation is possible. By looking at what both exists in terms of current circumstances as well as possibilities, businesses can develop manageable, successful strategies that make the path forward exciting and tactical.
Whether you are aiming to enhance revenue, increase efficiency, innovate, or plan for what lies ahead – in this webinar we discuss driving sustainability and success through operational transformation.
Topics include:
· Breaking down barriers and aligning operations with your future
· Identifying opportunities for growth and success
· Leveraging technology to enhance productivity
· Prioritizing initiatives and next steps
As the European Union (EU) has enacted the General Data Protection Regulation (GDPR), it is easy to perceive this regulation would apply to only multinational or European companies. GDPR will certainly impact businesses in EU; but it will extend its applicability for international businesses, even those based in the United States.
In this webinar, Daniel Cohen-Dumani and Anupam Goradia of Withum cover what exactly GDPR is and why it is important to your business. We also share practical tips and best practice on how to ensure your compliance.
With more than 85 million people actively using Office 365, enterprises are looking to the platform to provide underlying technology to support knowledge management efforts.
In this webinar, Withum's Jill Hannemann, Principal, discusses fundamentals of a knowledge management strategy and areas where the technology of Office 365 aligns with process and people.
Jill focuses on how different workloads within Office 365 support functions such as sharing, organizing, finding, and retaining valuable, unstructured knowledge.
In this webnar, Withum's Melissa Hubbard, MVP, teams up with CardioLog Analytics and Matthew Bailey, MCT to talk about everything you need to know about the latest Microsoft capability, Microsoft Teams.
This in-depth session covers what teams is, how it can benefit you and how to use Teams successfully in your organization.
In this webinar, we talk about how Microsoft Office 365 can be integrated into the healthcare industry to create a powerful and secure space for your staff to collaborate in.
The overwhelming amount of announcements we heard at Microsoft Ignite this year provided us with so much exciting content to share, we've decided to do a couple of break out webinar sessions on what matters most to organizations.
In this webinar, Daniel and Chris for this webinar talk about the latest news in SharePoint and OneDrive. They review new features, where each of these workloads are headed and what it means for your organization.
More from WithumSmith+Brown, formerly Portal Solutions (20)
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
7. Our User Will Change When…
Uncomfortable
•Seeking Change
Vision for the
Outcome
•What is “To Be”
Energy to Invest
•Personal
Commitment
8. How Is SharePoint/Office 365 Being Used?
• File Sharing
• File Storage
• Collaboration
• Quick links to Other Resources
• Inter-departmental
collaboration
• Project Management
• Email
• Document Attachment
• Instant Messaging
• Workflows/eProcessing
• Calendar
• Forms
• Staff Directory
• Announcements/Company
News
• Alerts
• Departmental Information
Sharing
9. Common Adoption Constraints
• Complex Permissions/Can’t Access content
• Problems saving and opening documents
• Problems finding content
• Search doesn’t work
• There’s no up to date information
• “I have no reason to go there”
13. Planning For Change Management
“Change Management Fundamentals – The 20% you need to know which
will make you know more than 80% of your colleagues.”
– John Westworth, Microsoft
80% 10%10%
Your User Base
Nay-sayers Early Adopters
The 20% You Need to Know
to Onboard this 80%
14. Tactics For Understanding Adoption For You
• Understanding your users’ needs
• What is the culture of the organization?
• Who are your early adopters?
• Who are your nay-sayers?
• What are the inefficiencies of the company?
• How can time be saved?
Know thy Business Requirements!
Then measure the current process –
• How long does it take users to complete tasks?
• How many steps are involved?
• How many people are involved that don’t need to be?
15. Adoption Campaign
What does an
adoption campaign
look like?
Communication Planning
•Roadmap
•What’s in it for me?
•What’s in it for the organization?
•Change management
•Training opportunities
Governance Definition
•Roles and Responsibilities
•What is the role of Office365? SharePoint?
•How tos/Rules of the road
Training and Education
•Steps for the “How tos”
•Just in time information
•Classes, videos, one-page guides
Measurement and Tracking
•ROI statements
•Gamification
•How long did it take to complete “x” task before solutions, and after?
•Usage counts: sites, pages, search, document views, etc.
Feedback and Continual Support
•Passive vs. Direct
•Continue to enhance training/education
•Communicate roadmap
16. When Should Your Adoption Strategy Start?
Requirements
Gathering
Designing the
Site and IA
Implementation
Migration
Training
Roll Out
It does NOT
Start Here
It Starts Here!
17. Insert This Process Into Your Office 365 Design And Implementation
Identify the
Problem
Measure
Current State
Insert New
Solution
Train and
Support
Measure To
Be State
19. Managing For Change Through Communication
• Acknowledge
existing
practices
• Identify pain
points
Current
State
• Migration
• Temporary
activities
• Participation
and effort
Transition
State
• Training
• Feedback loop
• Improvement
Future
State
Defining your Communication Plan
20. Allowing For Feedback And Support
Passive
Feedback
Direct
Feedback
Analytics
Usage Metrics:
Before and After
Helpdesk
Support Meet Ups
Feedback/Question
Button
21. Creating Your Adoption Strategy
• Understanding your users:
• Finding that 20% to get 80%
• Know Thy Business Requirements
• Begin your Adoption Strategy at the onset of your project
• Measure and Continually Refine!
Uncomfortable
• Seeking Change
Vision for the Outcome
• What is “To Be”
Energy to Invest
• Personal Commitment
22. THE ULTIMATE ON-PREMISE ANALYTICS
SOLUTION FOR ENTERPRISES
In-depth SharePoint analytics,
insight, and usage reports
MONITOR
Connect to your portal and website
users to understand their challenges
ENGAGE
Increase corporate productivity
and improve portal and website ROI
ENHANCE
Engage your Portal and Website Users
23. WHY PORTAL ANALYTICS FOR
ADOPTION?
“If you can’t measure it,
you can’t manage it!”
24. COMMON QUESTIONS
• How many people are using the Portal?
• What are most users doing on the Portal?
• How should I plan for the growth of my Portal?
• What is the most popular search?
• Where are my users coming from?
• What are my customers downloading?
25. OUR CUSTOMERS WERE ABLE TO:
IMPROVE PORTAL
ROI
IDENTIFY USER
CHALLANGES
ENHANCE PORTAL
USABILITY
INCREASE CORPORATE
PRODUCTIVITY
29. Set up your team for success –
take advantage of our free
intranet usability assessment.
Contact Us For Details
http://www.portalsolutions.net/schedule-a-consultation
Next Steps
Thank you. Download our Tip Sheet:
9.5 Secrets To Improving Intranet User
Adoption Across Your Organization