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Supply Chain for e-Commerce
Innovations for Warehousing
EDAYS INTERNATIONAL E-COMMERCE CONFERENCE
M O S C O W , J U N E 4 - 5 , 2 0 1 5
[Illustration if any]
SAVOYE and a-SIS design and
implement logistics solutions
around the world, thanks to its staff
of 600 people in Western Europe,
Russia and the United States. Our
teams include systems engineers
and IT specialists who meet our
customers’ requirements by
proposing custom IT solutions and
automated systems.
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 2
About Savoye
Expertise and experience based on 4 key components:
 knowledge of the logistics requirements linked to customers'
specific fields of activity,
 integration, execution and service,
 development of software devoted to the supply chain,
 design of smart machines.
Subsidiaries present in Russia:
Manufacturer of systems and machines for logistics
warehouses
Publisher and integrator of software solutions
devoted to supply chain management
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 3
Main issues of
e-Commerce
Supply Chain
Management
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 4
Main Constraints
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 5
 A lot of products (SKU’s)
 Multiple product
typologies
High number of
customers
Around 2.5 lines per order
30-80% mono-
item orders
Low average
total price
Tighter time and quality
constraints for order
picking and shipping
 Unstable flow of orders
(affected by promotions,
seasonal peaks, sales…)
Numerous customer
returns
(Sorting / replenishment)
Home delivery
Delivery to pick up
locations
Operational processes and business linked
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 6
Moderate product
selection
Stable catalogue
Delivery with
time-slot selection
Food Shopping
Wide product
selection
Seasonality for
some products
Delivery at
D+1/D+3
Online stores
Small product
selection
Constantly changing
catalogue
Delivery at
D+14/D+21
Flash Sales
E-Commerce challenges
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 7
Adapted packaging
Picking Optimisation
Storage
Flexibility
Last Mile
Key Points for
Warehouse
Optimization
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 8
Typical Solutions for Picking
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 9
Conveyors Sorters Trolleys
Voice
solutions
Pick-to-light
solutions
RF terminals
Selection of solution
depending on
preparation modes
Collection
optimisation
algorithms
Turnkey
implementation with
the right tools
Process selection depending on
preparation modes and constraints
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 10
Quantity of
orders
per day
Quantity of order lines per order
Pick-to-cart
Mechanized
Pick&Pack
Goods-to-person
(Shuttle Systems)
Simple sorting
Automated sorting
Multi-level sorting
Manual Pick&pack
Adapted equipment for e-Commerce
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 11
Packaging: reducing transport costs
and communication support
1. Envelopes: e-wrap solution
2. Package height optimisation
1 2 3 4 5 6 7
Typical Solutions for Returns
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 12
Depending on product typology
(between 10% and 25%)
Simplicity for the customer and
the distributor
Returns identification
Returns check
Putaway/re-packaging/preparation
 Reverse logistics for processing
simplification
 Multi-criteria dispatch archive database
 Checking ranges
 Management of quality statuses
 Decision-making: 1st choice, 2nd choice, etc.
 Choice of a dedicated zone
 Re-packaging station
 Stock quality status (discount store, etc.)
Questions ?
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 13
Let’s keep in touch!
Matthieu HALLOUIN, Savoye
• Email: matthieu.hallouin@savoye.com
• Phone: +7 909 995 61 30
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 14
Cyril LABOURET, a-SIS
• Email: cyril.labouret@a-sis.com
• Phone: +33 6 26 95 26 64
Web site : www.savoye.com

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Hallouin Matthieu. Supply chain for ecommerce

  • 1. Supply Chain for e-Commerce Innovations for Warehousing EDAYS INTERNATIONAL E-COMMERCE CONFERENCE M O S C O W , J U N E 4 - 5 , 2 0 1 5 [Illustration if any]
  • 2. SAVOYE and a-SIS design and implement logistics solutions around the world, thanks to its staff of 600 people in Western Europe, Russia and the United States. Our teams include systems engineers and IT specialists who meet our customers’ requirements by proposing custom IT solutions and automated systems. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 2
  • 3. About Savoye Expertise and experience based on 4 key components:  knowledge of the logistics requirements linked to customers' specific fields of activity,  integration, execution and service,  development of software devoted to the supply chain,  design of smart machines. Subsidiaries present in Russia: Manufacturer of systems and machines for logistics warehouses Publisher and integrator of software solutions devoted to supply chain management E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 3
  • 4. Main issues of e-Commerce Supply Chain Management E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 4
  • 5. Main Constraints E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 5  A lot of products (SKU’s)  Multiple product typologies High number of customers Around 2.5 lines per order 30-80% mono- item orders Low average total price Tighter time and quality constraints for order picking and shipping  Unstable flow of orders (affected by promotions, seasonal peaks, sales…) Numerous customer returns (Sorting / replenishment) Home delivery Delivery to pick up locations
  • 6. Operational processes and business linked E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 6 Moderate product selection Stable catalogue Delivery with time-slot selection Food Shopping Wide product selection Seasonality for some products Delivery at D+1/D+3 Online stores Small product selection Constantly changing catalogue Delivery at D+14/D+21 Flash Sales
  • 7. E-Commerce challenges E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 7 Adapted packaging Picking Optimisation Storage Flexibility Last Mile
  • 8. Key Points for Warehouse Optimization E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 8
  • 9. Typical Solutions for Picking E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 9 Conveyors Sorters Trolleys Voice solutions Pick-to-light solutions RF terminals Selection of solution depending on preparation modes Collection optimisation algorithms Turnkey implementation with the right tools
  • 10. Process selection depending on preparation modes and constraints E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 10 Quantity of orders per day Quantity of order lines per order Pick-to-cart Mechanized Pick&Pack Goods-to-person (Shuttle Systems) Simple sorting Automated sorting Multi-level sorting Manual Pick&pack
  • 11. Adapted equipment for e-Commerce E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 11 Packaging: reducing transport costs and communication support 1. Envelopes: e-wrap solution 2. Package height optimisation 1 2 3 4 5 6 7
  • 12. Typical Solutions for Returns E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 12 Depending on product typology (between 10% and 25%) Simplicity for the customer and the distributor Returns identification Returns check Putaway/re-packaging/preparation  Reverse logistics for processing simplification  Multi-criteria dispatch archive database  Checking ranges  Management of quality statuses  Decision-making: 1st choice, 2nd choice, etc.  Choice of a dedicated zone  Re-packaging station  Stock quality status (discount store, etc.)
  • 13. Questions ? E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 13
  • 14. Let’s keep in touch! Matthieu HALLOUIN, Savoye • Email: matthieu.hallouin@savoye.com • Phone: +7 909 995 61 30 E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 14 Cyril LABOURET, a-SIS • Email: cyril.labouret@a-sis.com • Phone: +33 6 26 95 26 64 Web site : www.savoye.com