Logistic management in B2C can be improved through effective data transfer between companies. There are many delivery options in Russia including courier, parcel shops, and regional providers. An IT platform can integrate with multiple delivery companies to provide unified tracking, analytics, and additional services through a single API or web interface. The platform allows cross-border deliveries by collecting personal data and transferring it to customs and logistic partners.

1. Logistic management in B2C.
Effective business is based on effective information
and data transfer
Andrey Krylovich

2. Post
2
Federal Transport
companies
Logistics market overview in Russia
Self
pick up
point
Courier
delivery
Parcel
shops
Regional

3. 3
500 delivery status identifications
About 20 options to choose

4. Key requirements for informational data exchange
4
What information do you need to deliver/ receive?
 Delivery
characteristics
 Customer’s data
and address
 Additional info
 Dispatch and delivery
data for verification and
document printing
 Send a courier request
option
 Requests for tracking
 Request for
analytics (KPI,
SLA)
Prior to delivery During delivery Delivery analytics
 Integrations with
10+ delivery
companies
 Delivery dates
and cost
 Delivery
documentation
printing
 Order tracking
(unified statuses)
 Notifications
about
 Complete analytics
base
 Cost-efficiency
analytics
 Quality of service
analytics
TobedeliveredTobereceived

5. IT integrator for delivery service providers management
5
One IT platform for multiple delivery service providers
API or web-interface
Analytics
Unified
tracking info
One unified
API
Personal
account
Additional
useful services

6. Cross-border cooperation
6
 Personal data
collection
(passport data)
 The acceptance
of the offer
 Data transfer to
customs and
logistic partners

7. 7
Thank you for attention