The document summarizes e-government initiatives in the Netherlands. It notes that the Netherlands ranks highly in e-government readiness and network preparedness. The country has a sophisticated ICT infrastructure, with over 80% of broadband connections having speeds over 2Mbps. Key e-government programs and services discussed include DigiD for citizen identity and Basic System of Records. Challenges include increasing online public services and improving e-government at the local level. The road ahead involves expanding services to citizens and businesses through a single portal and strengthening e-participation.

1. E- guv Initiatives of NetherlandsGroup 7

2. E-GovernmentE-government Refers to the government’s use of information technologies to exchange information and services with citizens, businesses, and other arms of government 2.0

3. ICT in Netherlands

4. About NetherlandsAt a glance…Measures 41,528 square kilometers in area, 7745 km of which is water

5. Population – 16.3 million

6. 75% of internet users have accessed e-governmental service

7. 88.6% of the population access internet, source: I.T.U.

8. Ranked 5th on e guv readiness Index of UN

9. Ranks 9th in network readiness (Global IT Report’09)Rankings

10. ICT in NetherlandOverview:Most advanced ICT infrastructure

11. Size of the ICT market: €30.9 billion in 2008

12. ICT growth rate of 4.5%

13. About 26,000 companies are involved

14. They generate €29 billion or 5.5 percent of the country’s GDP and create employment for 250,000 people, or 3.5 percent, of the total workforce.

15. One of the top five exporters of ICT services in the world ICT in NetherlandTelecom infrastructure:Most sophisticated glass fibre telecom infrastructure

16. Internet prowess making Netherland the informational gateway to Europe.Strength:The Amsterdam Internet Exchange: largest and fastest

17. Meets pre-condition for a strong digital economy in Europe: High-speed Internet broadband

18. 80 percent of broadband lines with speeds of 2 Mbps making web 2.0 effectivePolicies & Frameworks

19. Policy & Programs1994 National Action Program on Electronic Highways: communication infrastructure

20. 1998 Electronic Government Action Program: Front end & back end apps, Administrative laws1999 Dutch Digital Data: Communication, innovation, regulation

21. 2000 Contract with Futures Policy: Envisioned balance, approachability, pilots, surveys

22. 2003 Modernizing Government: Latest technology

23. 2005 DigiD citizen: citizen identity & portabilityICT Plan 2008-11Advantages of ICTPeople involvement in society increasedProductivity increase: social & demographic development Consumers demand forhigh quality service levelhttp://www.umic.pt/images/stories/publicacoes1/Sum_ICT%20Agenda_NL.pdf

24. Regulatory Frameworkswww.enisa.europa.eu