What are the true lessons learned about e-
Estonia story & BSR DIGINNO Project?
2018
Toomas Türk
ICT Cluster in Estonia
e-Estonia
lessons
learned
the smallest country that
extends beyond its borders
• population: 1.3 million
• area: 45,339 km2
• currency: Euro
• member of: EU, NATO, WTO, OECD,
DIGITAL 5
• ICT sector: 7% of GDP
Finland
Russia
EST
Europe
Latvia
Lithuania
Sweden
Poland
essential
Best secret weapons.
©TaanielMalleus
• internet is a social right
• every Estonian resident has an
electronic ID
• 99% of services are online
• Estonians trust e-solutions
e-governance
the strongest digital leadership brings
results
©TaanielMalleus
One interaction a day per estonian
More than 242 million digital signatures
Impactful e-governance built on trust and math
efficient
digital signature saves 2% of GDP per year
50 times more efficient connected police
1/3 less queues at the hospitals
best tax collector in the world
i- voting 2.5 times cheaper
the biggest savings
A stack of paper saved each month
300
meters
elaborated
Clear and honest principles.
©TõnuRunnel
• once-only
• digital by default
• truth-by-design
• open internet
exchange
99% of state services are online
Over 2000 services
Over 1000 connected organizations,
databases
Over 500 million transactions per
year
the busiest highway of
e-Estonia – X-Road
ID 37605062749
Reg. code: 14568980
10
11
Our biggest challenge today is
talent and capital.
Home of innovations
e-residency
• first in the world
• 155 countries
• 40 000+ e-residents to date
• 6 600+ e-residents companies
• bank account online
e-resident.gov.ee
security
ID-card Mobile-ID Smart ID
confidentiality
X-ROAD
availability
KSI Blockchain
integrity
the safest combination
blockchain
• e-Health
• Property and Land Registry
• Business Registry
• Succession Registry
• e-Court
• Surveillance / Tracking Information System
• State Gazette
• Official State Announcements
Guarding the integrity.
healthcare
the healthiest system
©AnetePalmik
digital health data
more efficient healthcare system
health insurance online
digital prescription just works
education
teaching the smartest kids
©TõnuRunnel
1st in OECD's PISA tests in Europe
Robotics and programming for
kids
Over 85% of schools use e-School
2x more students in ICT-related
courses than in developed
countries on average
estonishing future
©TaanielMalleus
• zero-bureaucracy: invisible services
• cross-border digital governance
• real-time economy
• e-residency
• AI Strategy
• The Government Office and the Ministry of
Economic Affairs and Communications will
launch a cross-sectoral project to analyse and
prepare the implementation of artificial
intelligences, or so-called kratts, as well as
develop a test environment in Estonia.
• The expert group to be created will prepare a
bill to allow the use of kratts, i.e. fully
autonomous information systems, in all areas
of life and to ensure the clarity of the judicial
area as well as required supervision.
Estonia will have an artificial intelligence strategy
#Krattlaw
From bottlenecks to smart products
Going global with products
Public Sector or Company as the first customer?
Prototyping
Finding ideas (public sector - companies cooperation)
Describing bottlenecks
The result of actions: 4 major goals
Society
ICT is having
a profound impact
on the Estonian way
of life
24
Value added
Adopting ICT solutions
contributes to half the
growth
of targeted sectors
economic performance
Services
Estonia leads the
world in the use
of secure and
reliable IT services
Laborforce
The number of ICT
specialists doubles
from 18,000 today
to 34,000
Estonian ICT Sector Vision 2020
• By 2020, the primary source of welfare generation lies in
innovative application of ICT solutions to economic activities
and public administration
Estonian ICT Cluster mission
To act as an internationally recognized Estonian ICT companies cooperation
platform, which aim is to increase the usability of ICT in other economic sectors of
domestic and foreign markets
Workforce
development
25
Studies  Presentation  New partners  New projects  Network
InternationalisationCooperation
DIGINNO – Overview
Aim
• advance the digital economy and the digital single market in the Baltic Sea Region
• by increasing capacity in public and private sector, develop business cases and test
transnational aspects of digital solutions
Target group and action
• National policymakers
• Industry associations and Industrial SMEs
uptake of ICT in the business sector (industrial SMEs)
innovation and interoperability of public services (G2B cross-border services)
informal public-private policy dialogue
26
2018
DIGINNO - Outcome
 Company digitalization toolkit for SMEs
 Informal cross-sectoral Baltic Sea Region industry digitalization community
Four show-case models of G2B cross-border e-services (incl. feasibility analyses
and proof of concept) - Showcases
Cross-border eCMR - Paperless consignment notes in road transport, recognized by
responsible intitutions and used by businesses
Cross-border business registration with Integrated eIDAS Framework
Cross border remote Know-Your-Customer processes with eIDAS application
Real-time-economy – Cross-border eReceipt application
Policy recommendations in White Paper
27
2018
3 key takeaways
Build Ecosystem like
a value chain or process
PPP (public-private partnership)
is the key for every cooperation
Think global, Test local –
try it in your way!
Tesla Country
Contact: Sources:
Toomas Türk https://www.diginnobsr.eu/
https://e-estoniax.com/
+372 5060433 https://e-estonia.com/
LinkedIN (search full name)

e-estonia diginno-Toomas Turk @lovedigital.si, Slovenian digitalization competences

  • 1.
    What are thetrue lessons learned about e- Estonia story & BSR DIGINNO Project? 2018 Toomas Türk ICT Cluster in Estonia
  • 2.
  • 3.
    the smallest countrythat extends beyond its borders • population: 1.3 million • area: 45,339 km2 • currency: Euro • member of: EU, NATO, WTO, OECD, DIGITAL 5 • ICT sector: 7% of GDP Finland Russia EST Europe Latvia Lithuania Sweden Poland
  • 4.
    essential Best secret weapons. ©TaanielMalleus •internet is a social right • every Estonian resident has an electronic ID • 99% of services are online • Estonians trust e-solutions
  • 5.
    e-governance the strongest digitalleadership brings results ©TaanielMalleus One interaction a day per estonian More than 242 million digital signatures Impactful e-governance built on trust and math
  • 6.
    efficient digital signature saves2% of GDP per year 50 times more efficient connected police 1/3 less queues at the hospitals best tax collector in the world i- voting 2.5 times cheaper the biggest savings A stack of paper saved each month 300 meters
  • 7.
    elaborated Clear and honestprinciples. ©TõnuRunnel • once-only • digital by default • truth-by-design • open internet
  • 8.
    exchange 99% of stateservices are online Over 2000 services Over 1000 connected organizations, databases Over 500 million transactions per year the busiest highway of e-Estonia – X-Road
  • 9.
  • 10.
  • 11.
  • 13.
    Our biggest challengetoday is talent and capital.
  • 14.
  • 16.
    e-residency • first inthe world • 155 countries • 40 000+ e-residents to date • 6 600+ e-residents companies • bank account online e-resident.gov.ee
  • 17.
    security ID-card Mobile-ID SmartID confidentiality X-ROAD availability KSI Blockchain integrity the safest combination
  • 18.
    blockchain • e-Health • Propertyand Land Registry • Business Registry • Succession Registry • e-Court • Surveillance / Tracking Information System • State Gazette • Official State Announcements Guarding the integrity.
  • 19.
    healthcare the healthiest system ©AnetePalmik digitalhealth data more efficient healthcare system health insurance online digital prescription just works
  • 20.
    education teaching the smartestkids ©TõnuRunnel 1st in OECD's PISA tests in Europe Robotics and programming for kids Over 85% of schools use e-School 2x more students in ICT-related courses than in developed countries on average
  • 21.
    estonishing future ©TaanielMalleus • zero-bureaucracy:invisible services • cross-border digital governance • real-time economy • e-residency • AI Strategy
  • 22.
    • The GovernmentOffice and the Ministry of Economic Affairs and Communications will launch a cross-sectoral project to analyse and prepare the implementation of artificial intelligences, or so-called kratts, as well as develop a test environment in Estonia. • The expert group to be created will prepare a bill to allow the use of kratts, i.e. fully autonomous information systems, in all areas of life and to ensure the clarity of the judicial area as well as required supervision. Estonia will have an artificial intelligence strategy #Krattlaw
  • 23.
    From bottlenecks tosmart products Going global with products Public Sector or Company as the first customer? Prototyping Finding ideas (public sector - companies cooperation) Describing bottlenecks
  • 24.
    The result ofactions: 4 major goals Society ICT is having a profound impact on the Estonian way of life 24 Value added Adopting ICT solutions contributes to half the growth of targeted sectors economic performance Services Estonia leads the world in the use of secure and reliable IT services Laborforce The number of ICT specialists doubles from 18,000 today to 34,000 Estonian ICT Sector Vision 2020 • By 2020, the primary source of welfare generation lies in innovative application of ICT solutions to economic activities and public administration
  • 25.
    Estonian ICT Clustermission To act as an internationally recognized Estonian ICT companies cooperation platform, which aim is to increase the usability of ICT in other economic sectors of domestic and foreign markets Workforce development 25 Studies  Presentation  New partners  New projects  Network InternationalisationCooperation
  • 26.
    DIGINNO – Overview Aim •advance the digital economy and the digital single market in the Baltic Sea Region • by increasing capacity in public and private sector, develop business cases and test transnational aspects of digital solutions Target group and action • National policymakers • Industry associations and Industrial SMEs uptake of ICT in the business sector (industrial SMEs) innovation and interoperability of public services (G2B cross-border services) informal public-private policy dialogue 26 2018
  • 27.
    DIGINNO - Outcome Company digitalization toolkit for SMEs  Informal cross-sectoral Baltic Sea Region industry digitalization community Four show-case models of G2B cross-border e-services (incl. feasibility analyses and proof of concept) - Showcases Cross-border eCMR - Paperless consignment notes in road transport, recognized by responsible intitutions and used by businesses Cross-border business registration with Integrated eIDAS Framework Cross border remote Know-Your-Customer processes with eIDAS application Real-time-economy – Cross-border eReceipt application Policy recommendations in White Paper 27 2018
  • 28.
    3 key takeaways BuildEcosystem like a value chain or process PPP (public-private partnership) is the key for every cooperation Think global, Test local – try it in your way!
  • 29.
  • 30.
    Contact: Sources: Toomas Türkhttps://www.diginnobsr.eu/ https://e-estoniax.com/ +372 5060433 https://e-estonia.com/ LinkedIN (search full name)

Editor's Notes

  • #5 4. Our secret weapons (instead of metal) stand in the information society   Internet is a social right today in Estonia 88% broadband coverage in Estonian households 3G and 4G coverage over almost the entire country Estonia, together with Sweden, will already be the first countries in Europe with 5G mobile internet in 2018 Every Estonian resident has an electronic ID personal data can be accessed, signed and managed from banking to digital prescriptions with an ID-card, Mobile-ID or Smart-ID electronic ID is also issued to Estonian e-Residents (today more than 20,000) At least 2% of GDP-worthy time is saved due to digital signatures 99% of Estonian public services are online accessible 24/7 most public services work via the X-Road data exchange platform that saves over 800 years of working time annually for the Estonian population together. People trust and use e-solutions, since they are fast, safe (privacy) and convenient Blockchain-backed integrity throughout the government infrastructure and registries since 2012 almost all public e-solutions in Estonia are created by Estonia in companies and state institutions Examples of trust: More than 350 million digital signatures have been provided in Estonia which is more than in the entire European Union. Over 30% of Estonian voters from 116 countries used i-Voting in Estonian Parliamentary elections 99% of banking transactions are done online
  • #8 6. Principles of Estonian e-governance Once-only – The data are only collected once by one specific institution, eliminating duplicate data and bureaucracy (e.g. the need to file the same data for different public institutions several times). Digital-by-default – It is always a priority to fill and file documents digitally and work continuously on automating public services. Even terminology in our legislation today refers to digital information (not only information on “paper”). Meanwhile, the digital society has no legacy, meaning that there is a continuous legal change and organic improvement of the technology and law. Transparency-by-design – All the data exchanges, M2M communications, data at rest, and log files are independently and fully accountable thanks to KSI Blockchain technology. With KSI Blockchain deployed in Estonian government networks, history cannot be rewritten by anybody and the authenticity of the electronic data can be mathematically proven. It means that no-one – not hackers, not system administrators, and not even the government itself – can manipulate the data and get away with it. Open internet (or platform) – Any institution can use the infrastructure and it works as an open source. There’s no central database and every stakeholder, whether it is a government department, a ministry or a business, gets to choose its own system in its own time. However, all the elements in the system are able to exchange data securely and work smoothly together.
  • #17 21. Enter e-residency   First in the world – In 2014, Estonia became the 1st and still is the only country in the world to establish e-Residency. e-Residency is perfect for small businesses, freelancers and entrepreneurs. Considering the growing interest in the local-independent business-model, the e-Residency programme has around 10 million potential members today. 150 countries – the Estonian business-environment is attractive all over the world. People from 150 countries have applied for Estonian e-Residency. 40,000+ residents to date (since 2014). 6,600+ companies owned by e-residents in different fields. Bank account online – entrepreneurs should have more freedom to choose the best services internationally that meets their needs and helps their own company grow. Due to banks’ internal policies, opening a bank account in a traditional Estonian bank may, among other considerations, currently require a clear connection to Estonia. However, e-residents can also acquire online business banking services from fintech companies (e.g. Holvi, Payoneer).
  • #22 22. Estonishing   Intro: In order to remain an innovative, effective and successful Northern country that leads by example, we need to continue executing our vision of becoming a safe e-state with automatic e-services available 24/7. Zero-bureaucracy: invisible services – Successful countries need to be ready to experiment. Building e-Estonia as one of the most advanced e-societies in the world has involved continuous experimentation and learning from our mistakes. Estonia sees the natural next step in the evolution of the e-state as moving basic services into a fully digital mode. This means that things can be done for citizens automatically and in that sense invisibly. For example: when a child is born, data on that child moves automatically from the hospital database to the Population Register without the need to complete any paperwork. Cross-border digital governance – Estonia is the 1st in the world to interconnect decentralized components of state and public sector databases on an international level via the X-Road data exchange system. A public sector data exchange facility between Finland and Estonia was created in 2017.This means that e.g. in the future health or education or other data on Estonian citizens can also be accessed by the Finnish government or the private sector, regardless of whether the person lives in Estonia or Finland. Hopefully, cross-border data exchange will soon become possible between all European countries Real-time economy – Our goal is move forward and bring online e-services to the new level, while automating them. This means that besides submitting tax claims online, when making online salary payments, taxes will be simultaneously paid in real-time and this way there is no waiting for the report or bank transfer to be completed. e-Residency – we had to find a solution for how to solve the situation where the amount of taxpayers in Estonia is constantly decreasing due to our aging society. e-Residency helps us solve this - there are about 10 million potential e-Residents that could join our digital nation.
  • #27 BSR countries are facing similar digital challenges. The countries can learn from each other and develop joint solutions. The BSR can become a pioneer in implementing a digital single market. Period: Oct 2017 – Oct 2020 (36 months) Budget: Total: EUR 3,5 mill ERDF Co-financing: EUR 2,8 mill Partnership: Ministries, industry associations and knowledge institutions from nine BSR countries (!) 14 full partners (EE 3, FI 1, NO 1, PL 1, LV 2, LT 4, SE 1, DK 1) 10 associated partners (DE 2, FIN 2, SE 3, NO 2, LV 1)