The document provides guidance on personal grooming habits and appearance for individuals working in the aviation and hospitality industries. It emphasizes maintaining good hygiene, dressing professionally in clean and well-ironed uniforms, and paying attention to hair, nails, teeth and accessories. Proper grooming and appearance are stressed as they influence the opinions of others and can impact perceptions of one's professionalism, intelligence and credibility.

1. - Barbara
Walters
“There are few times in your life when it
isn’t too
melodramatic to say that your
destiny hangs on the
impression you make.”

2. Personal Qualities Required
For Working in the Aviation
andHospitality industry

3. Qualities for working in Hospitality
& Aviation Industry
ReadySmile
Confidence
EyeContact
GoodPosture andBody Language
Excellent Grooming
Pleasing Personality
Good Hygiene
Minglewith everyone
Extrovert Character
GoodCommunication Skill
Readinessin any situation

4. Grooming…

5. What is “Grooming”
Importance ofPersonal
GroomingRelation between
personal appearanceandimage
projection
It isthe process ofmaking
yourselflookneat and
attractive. Thethingswhich
youdo to makeyourselfand
your appearancetidy and
pleasant.

6. Appearance
AppearanceClothes andmanners
do not makethe man; but, whenhe
ismade, they greatly improve his
appearance
Whether this isreal or imaginary
the most important fact isthat your
appearanceinfluencesthe opinions
ofeveryonearound you
Your Professionalism, intelligence
and the trust people form in you is
mainlydue to your appearance

7. Perceptions people form
Someofthe perceptions
peoplecanform solely from
your appearance are:
Your professionalism.
Yourlevel of sophistication.
Your intelligence.
Your credibility.

8. Personal Grooming habits
Groominginvolvesallthe aspects
ofyour body:
Overall Cleanliness Hair.
Nails.
Teeth.
Uniform/attire
Make-up

9. Personal Grooming Habits
Hair It isyour crowning glory.
Keepit at alength andstyle at
whichyoucanmaintain it.
Washyour hair at least oncea
week.

10. Hair styles -Males
Not fallover the ears, eyebrowsor
eventouch the backofthe collar
Will alwayspresent aneat
appearance.
Facialhair shouldbe neat.
Trimmed moustache, sideburns
Beardsare not recommended

11. Hairstyles -Females
Tie your hair in aneat hairstyle with
hair pulled backfrom face.
Hair iflonger than jawline shouldbe
tied into abun.
Shouldbe well groomed with aneat
appearanceat all times
Hair holdingdevicesshouldbe plain
andofnatural colours

12. Nails
Clip nailsshort, alongtheir
shape.
Ahealthybodyensures
healthy nails.
Brittle or discolorednails
showup deficienciesor
disease conditions.

13. Teeth
Brushteeth twice adayand
rinse well after every meal.
Remember to rinse your mouth
after every meal
For those whosmokeit is
important yourinse your mouth
after everysmokeandusea
mouth freshener

14. Uniform
Youruniform talksalot
about your organization.
First impressions are made
within the first 5 minutes of
meeting someone
Aneat cleanandwell
ironed uniform is
acceptableandappreciated
byone andallat all times.

15. Uniform
YourId-Tagsare alsoan
important part ofyour
uniform

16. Make-up :Women
Makeupshouldbe natural
looking.
Nailpolishandlip color should
not be too trendy or bright.
Mild fragrance.
Women: stayawayfrom
extremely dark, bright reds and
fluorescent colors.

17. Make-up :Women
Hair color shouldnot be
more than one or two
shadesdarker or lighter
than your natural hair
color.
Unnatural colors
(burgundy, green, etc.)
must be avoided.

18. Accessories :Women
Jewelry, whentastefully worn, is
alwaysanassetto your outfit.
Abeautifulpin or afavorite bracelet
canaddto your outfit andcanhelp
youfeel comfortable.
Becautiousofwearingdangling
earrings unlessthey are small.Also,
do not wear multiple earrings.
Leavethe noserings, eyebrow rings,
lip ringsandother piercing at home.

19. Accessories :Males
Menshouldlimit
accessories/jewelry to 3 pieces
Accessories include watch, ring,
handkerchief
Adress watchshouldbe worn,
avoidathletic styles.
Thewristwatch worn shouldbe of
aconservativedesignwith aplain
andasimplefaceandfitted band.
Avoidbracelets, necklaces, and
visible piercing
Kadacanbe worn

20. Other Accessories
Turbansfor Sikhshouldbe ideally
blackin color, but adifferent color
canbe worn dependingon color of
dress / suite. Turban must bewell
tied.
Thespectacles must be simplein
designandnot ornate. Theframe
shouldfit the faceofthe wearer and
shouldbe neither oversizednor
undersized. Brightcolors are not
permitted.

21. Accessories :Women
Jewelry shouldbe keep
minimal and conservative
Removeallfacialpiercing
except earrings
One ring ofasimpledesign
maybe worn in each hand.
The5 Piece Rule:
Earringscount as 2
watchcounts as 3
Additionalaccessories 2

22. Accessories :Women
Plain silver or gold chain may be worn.
Pendants, medals or charms if worn on
the neckmust not be visible.
Only earring studs ofaconservative
shapeandstyle in silver, gold, pearl or
semiprecious stone maybe worn.
Danglingearrings or loop style
earrings maynot be worn.
Ifasecondearring isworn it should
onlybe astud not exceeding0.2cm in
diameter.

23. Shoes: Males
Laceup conservativeshoesare the
most appropriate.
Chooseblack, brown or burgundy
shoes. Shoecolor shouldmatch your
trousers or be ofadarker color.
Shoesshouldbein goodcondition
and polished.
Socksshouldmatch the color ofyour
suit andcover your calves.(Should
be washed daily)
Beltsshouldbe in goodcondition and
match the color ofyour shoes.

24. Shoes: Females
Shoesshouldbe pumpsor sling
backs,do not wear shoeswith open
toes, open heel, or ankle straps.
Shoesshouldbe ofgoodquality
leather.
Shoecolor shouldbe darker than
your trouser.
Heels shouldbe1-2 inches; higher
heelsshouldbe savedfor after hours.

25. Let’s remember
Aneat andcleanuniform/
clothes at all times.
Hair neatly tied up or cut.
No Badbreadth.
Cleanandwashedsockswith
polished shoes.
Well manicured hands .
Usageofamild deodorant

28. AnyQuestions??

29. Thank You