2. DINING
ETIQUETTES
• Table manners plays an important
part in making a favorable
impression. They are visible
signals of the state of our
manners and therefore are
essential to professional success.
The point of etiquette rules is to
make you feel comfortable - not
uncomfortable
3. •In a restaurant:
•Wait until all are served at your table before
beginning to eat.
•At a private dinner party : When your host or
hostess picks up their fork to eat, then you
may eat. Do not start before this unless the
host or hostess insists that you start eating.
When to
start
eating
•Arrive on time
•Call ahead if you know you will be late
•Wait 15 minutes before calling to check on the
arrival status of your dinner partners
Pre-
Dinner
Etiquette
4. Sitting Down
• Do not place any bags, purses,
sunglasses, cell phones, or
briefcases on the table
• When you are all seated, gently
unfold your napkin and place it on
your
• lap, folded in half with the fold
towards your waist
• Keep utensils in the same order
they appear on the table
• Wait for all parties to arrive before
beginning any part of the meal
This Photo by Unknown Author is licensed under CC BY-NC-ND
5. • Place Setting
• Solids on your left:
• Forks
• Napkin (may also be on your plate)
• Butter plate
• Liquids on your right:
• Glasses/Cups
• Knives
• Spoons
• Dessert utensils may be above the place
setting or served with dessert.
6. EATING STYLES
• Continental or European style: cutting
the food with the right hand and using
the left hand to hold the food while
cutting and when eating.
• American style: cutting the food with
the right hand and holding the fork with
the left, then switching hands to eat with
the right hand.
7. DO’S AND
DON’TS
OF
DINING
A. General Etiquette
•Turn off cell phones
•Have proper posture
•Keep elbows off the table . Keep your left
hand in your lap unless you are using it.
•Do not apply makeup or comb your hair at
the table
•Do not talk excessively loud. Give others
equal opportunities for conversation. Talk
about cheerful, pleasant things at the table.
•Do not talk with your mouth full. Chew
with your mouth closed
•Loud eating noises such as slurping and
burping are very impolite
•Say "Excuse me," or "I'll be right back,"
before leaving the table. Do not say that
you are going to the restroom.
8. B. UTENSILS
Remember never to hold a utensil in a fist
Do not talk with your utensils
Set the utensils on your plate, not the table, when you are not
using them
Do not use both hands simultaneously to hold utensils and cups
Once used, your utensils, including the handles, must not touch the
table again. Always rest forks, knives, and spoons on the side of
your plate or in the bowl. When you are finished with a course,
place your silverware used on your place in the 4:20 position.
9. • C. Napkins
• Use your napkin frequently
• Do not use your napkin as a tissue
• If you have to sneeze, turn your head away from the
table. But don’t sneeze with the napkin.
• Don't clean up spills with your own napkin and don't
touch items that have dropped on the floor. Then,
simply and politely ask your server to clean up and to
bring you a replacement for the soiled napkin or dirty
utensil.
This Photo by Unknown Author is licensed under CC BY
10. • D. While Eating
• Wait for everyone to get their meal before
starting yours
• Don’t talk with your mouth full
• Take small bites
• Cut your salad into bite size pieces if
necessary
• Try to pace yourself to finish at the same
time as everyone else
• If you leave the table, excuse yourself and
place your napkin on your seat
• When you are finished eating, place your
napkin neatly to the left of your plate, but
do not push your place setting away from
you.
11. E. Passing the dish
• Pass food from the left to the right. Do not stretch across the table,
crossing other guests, to reach food.
• If someone asks for the salt or pepper, pass both together, even if a table
mate asks for only one of them.
• Never intercept a pass. Snagging a roll out of the breadbasket or taking a
shake of salt when it is in route to someone else is a no-no.
• Always use serving utensils to serve yourself, not your personal silverware
12. • F. Helpful Hints
• Gently stir your soup to cool it instead of blowing
on it
• Spoon your soup away from you
• If you have any problems with the meal, quietly
bring it to the waiter’s attention
13. PAYING THE BILL
You should prearrange how the bill is being paid
If you are in a group of friends, then it’s
assumed that it’s shared equally among them.
Make sure the bill is accurate
Tip appropriately-
•15% for moderate service 20% for excellent service
14. THE TOP NINE RULES
OF PHONE ETIQUETTE
No matter the times or the technology, there is always room for good
manners. Whether speaking with people in person or on the telephone,
good manners and a reasonable approximation of proper etiquette are
always applicable. Below are the top ten rules of phone etiquettes.
• 1 - Always answer in a polite manner. Whether it's your land line and
home, your cell or somebody else's phone, always answer in a polite and
courteous fashion. Some form of greeting is good, such as a simple hello,
followed by a bit of identification, so that the other party knows they
have reached the intended target.
• 2 - Never eat when on the phone. It's just plain common sense. The
sounds of eating coming through the telephone are revolting and
should never happen.
15. • 3 - Always speak just loud enough to be heard. Whether you are
on the phone at home, or on your cell out in public, always speak
just loudly enough to be heard by the person on the other end.
Anything else will be too loud for the other person and annoying
for those in the nearby vicinity.
• 4 - Don't answer the phone when engaged with someone else. If
you have a guest over for dinner and the phone rings, don't
answer it. If you are out on a date with someone and the phone
rings, don't answer it. See a trend here? Don't put the people you
are with on the back burner so that you can focus on someone
who is not even there.
16. • 5 - Don't call after nine o'clock. Unless it's an emergency or
someone is expecting to hear from you, don't call people after nine
o'clock at night. Most people are unwinding as they prepare their
minds for sleep. Calling after nine interrupts the routine and is
insensitive to the needs of others.
• 6 - Generally make personal calls only after an invitation. Only dial
someone's personal phone number if you have been given that
number by the person that owns it.
• 7 - Don't use annoying ring-tones. While wild and crazy ring-tones on
your phone might sound amusing to you, the odds are good that they
are nothing but annoying to everyone else. Be considerate and pick a
quiet sensible tone.
17. • 8 - When on the phone in public, refrain from talking
about private issues. If you talk about private issues in
public, it makes those around you feel awkward or
embarrassed. This is rude. Don't do it.
• 9 - Always use some form of good-bye, when finished
speaking. It is considered good manners to offer some form
or good-bye at the conclusion of a telephone conversation,
particularly if you aren't very familiar with the person to
whom you've been speaking. Doing so makes it clear that
things are over and it's time to hang up. Not doing so,
causes confusion, and possibly embarrassment.