The document discusses the importance of personal grooming and presentation. It states that appearance can influence customer decisions and perceptions of professionalism, intelligence, and credibility. Proper grooming involves cleanliness, well-kept hair, nails, teeth, and attire. Guidelines are provided for both males and females on hair, facial hair, nails, teeth, shoes, accessories, uniforms, and makeup. The document emphasizes maintaining a neat and tidy appearance.

1. PERSONAL GROOMING &
PRESENTATION
“Your appearance can change our customer buying
decision.” So please be well Groomed & Presentable.
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2. WHAT IS GROOMING
 It is the process of making yourself look neat and
attractive
 The things which you do to make yourself and your
appearance tidy and pleasant
 Your appearance influences the opinions of
everyone around you
 Your Professionalism, intelligence and the trust
people form in you, is mainly due to your
appearance
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3. SOME OF THE PERCEPTIONS PEOPLE CAN FORM
SOLELY FROM YOUR APPEARANCE ARE
 Your professionalism.
 Your level of sophistication.
 Your intelligence.
 Your credibility.
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5. PERSONAL GROOMING HABITS
 Grooming involves all the aspects of your body:
 Overall Cleanliness
 Hair.
 Moustache & Beard
 Nails.
 Teeth.
 Shoes
 Uniform
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6. GROOMING : MALES
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7. MALE : HAIRS
 Not fall over the ears, eyebrows or even touch the
back of the collar
 Will always present a neat appearance.
 Facial hair should be neatly trimmed (moustache,
sideburns), beards are not recommended
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9. MOUSTACHE & BEARD
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10. MALE’S: NAILS
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11. MALE’S : TEETH
 Brush teeth twice a day and rinse well after every
meal .
 Remember to rinse your mouth after every meal
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12. MALE’S: SHOES
 Shoes should be black and formal, it can be heel or
flat which ever is comfortable as shown below
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13.  Accessories include watch, ring, handkerchief
 A dress watch should be worn, avoid athletic styles.
 Wear only formal belts with a sleek buckle.
As thumb rule, match your belt to your shoes.
 Avoid bracelets, necklaces, and visible piercing
MALE’S: ACCESSORIES
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14. MALE’S: UNIFORM
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15. GROOMING : FEMALE
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16.  Hairs
 Teeth
 Nails
 Makeup
 Accessories
 Shoes
 Uniform
GROOMING : FEMALE
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17. FEMALES: HAIRS STYLES
 Keep it at a length and style at which you can
maintain it.
 Hair longer than jaw line to be tied neatly into a bun
& a plain black net to be tied around the same.
 U shaped black hair pins to be used to hold the bun
tightly in place.
 NO “ Fringe hair hairstyle will be permitted” and
forehead need to be clear.
 Only BLACK COLORED bands/ pins / clips to be
used.
 Streaking or coloring of the hair is strictly not
permitted.
 Dry or fly hair and small hair needs to be gelled
back or pinned back neatly.
 Wearing Flowers to be avoided.
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18. FEMALE: HAIR STYLES
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19. FEMALE : NAILS
 Clip nails short, along their shape
 Nails to be properly shaped & not like claws with
nail polish
 Nail polish colors can be pink or maroon only
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20. FEMALE : TEETH
 Brush teeth twice a day and rinse well after every
meal
 Remember to rinse your mouth after every meal
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21. FEMALE : MAKE-UP
 Light make –up for the day which will consist of a
 Foundation to match the skin tone.
 Black eyeliner thinly applied and kajal
 Lip liners and lipstick – colors can be basic pink,
earthen colors or maroon (no dark colored lip
liners with light colored lipstick).
 Light colored blush pink or earthen color. ( to be
worn only to light up the face and not to dark)
 Eye Brows needs to be trimmed and shaped
neatly.
 Bindis need to be small and round around ½ cm.
Maroon or Black.
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22. FEMALE : ACCESSORIES
 Earrings: Wear stubs or small rings
 Do not wear hoops or dangling earrings
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23.  Bracelets/Bangles: You may wear either a bracelet
or a bangle (Avoid both)
 Avoid chunky bracelets or too many bangles.
FEMALE : ACCESSORIES
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24. FEMALE : ACCESSORIES
 Ring: Keep them simple and not chunky.
 Chain : You may wear thin chains with small
lockets.
 Do not wear ornamental/ chunky jewelry even if it is
an occasion.
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25. FEMALE : SHOES
 Shoes with 1 ½ - inch heels are standard. You may
wear a pair with smaller heels or a flat pair. Stick
with a black/brown pair. Be sure your shoes are
polished and that your heels are intact.
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