Greg Fowler is seeking a position as an office manager. He has over 30 years of experience in leadership, administration, and customer service roles. Fowler has a Masters in Business Administration and Bachelors in Information Technology Management from the University of Phoenix. His experience includes positions as a store manager, loss prevention manager, and collector in the lease-to-own and debt collection industries. He has strong computer skills and competencies in communication, planning, personnel management, and driving results.

1. GREG FOWLER
897 Highway 32 East • Houlka, MS. 38850 • gregfowler61@outlook.com • (662) 996-7164
OFFICE MANAGER
Highly skilled administration professional, offering quality educational background and interpersonal communications.
SUMMARY OF QUALIFICATIONS
• Provide extremely high productivity, commitment to quality work. Detail oriented with ability to
complete projects with accuracy and timing.
• Adept in leadership, administration, office productivity, scheduling, record keeping and process
optimization, finding and improving errors and performing necessary change to increase productivity.
• Adept strengths in prioritizing deadlines, and performing under pressure through project management
or other methods.
• Proven success in fast-paced and challenging environments. Quick study in new technology.
• Maximize resources to achieve client satisfaction and increased productivity, meet deadlines and
goals.
• Computer skills include: Platforms: Windows 3.1/95/98/NT/2000/XP/VISTA/7 Software: MS Office
Pro 97/2000, Word Perfect 2000, Adobe Photoshop and Acrobat
Core Competencies
 Leadership
 Communicatio
n
 Planning and
organization
 Personnel
performance
management
techniques
 Builds a High
Performance Team
 Drive for
Results
EDUCATION AND TRAINING
MASTERS OF BUSINESS ADMINISTRATION
UNIVERSITY OF PHOENIX Phoenix, AZ
June 2012 - Present
G.P.A.
BACHELORS OF SCIENCE INFORMATION TECHNOLOGY MANAGEMENT / SYSTEM
ANALYST
UNIVERSITY OF PHOENIX Phoenix, AZ
October 2011- June 2012
G.P.A. 3.5
ASSOCIATE OF ARTS INFORMATION TECHNOLOGY Phoenix, AZ
UNIVERSITY OF PHOENIX January 2010-October 2011
G.P.A. 3.6
UNITED STATES ARMY MILITARY POLICE ACADEMY Anniston, AL
FORT MCCLELLAN ARMY BASE March 1979-May 1979
HIGH SCHOOL Warrenville, IL
WHEATON-WARRENVILLE HIGH SCOOL September 1974- March 1979

2. EXPERIENCE
LOSS PREVENTION MANAGER January 2007- May 2007
NEW AVENUES Decatur, GA
• Trained all staff in proper collections practices in accordance with the Fair Debt Collections Practices
Act and the Association of Progressive Rental Organizations.
• Responsible for conducting all legal proceedings required in order to resolve delinquent accounts.
• Steward of the training program so that all daily activities were in accordance to the company’s policy
and procedure manual, training employees in all positions.
• Supervised processes to drive gains in data tracking/accuracy, workgroup efficiency and profitability.
STORE MANAGER October 2006-January2007
NEW AVENUES Decatur, GA
• Daily operation of the nation’s largest Lease-To-Own Store.
• Insure proper and quality growth in stores customer base.
• Responsible for recruiting, hiring and training quality associates.
• Insured that all daily activities were in accordance to the company’s policy and procedure manual.
COLLECTOR July 2005-October 2006
FINANCIAL ASSET MANAGEMENT Tucker, GA
• Generated outbound and received incoming calls.
• Conducting financial screening of consumers to establish payment methods.
• Established payment arrangements to resolve the balance on the delinquent account.
STORE MANAGER June 2003-July 2005
AARONS SALES AND LEASE OWNERSHIP Carrollton, GA
• Responsible for the daily operation of a Lease-To-Ownership store.
• Was responsible for growing the stores diverse customer base from 300 to 600.
• Responsible for making sure that the store operated according to the company’s policy and procedure
manual.
COLLECTOR June 1991-June 2003
AMO RECOVERIES Norcross, GA
• Generated outbound and received incoming calls.
• Conducting financial screening of consumers to establish payment methods.
• Established payment arrangements to resolve the balance on the delinquent account.
• Responsible for ensuring all activities were in accordance with the Fair Debt Collections Practices Act
and State Laws
STORE MANAGER August 1986-June 1991
RENT-A-CENTER Stone Mountain, GA
• Responsible for the daily operation of a Lease-To-Ownership store.
• Was responsible for growing the stores diverse customer base from 300 to 600.
• Responsible for making sure that the store operated according to the company’s policy and procedure
manual.

3. REFERENCES
Available on request