Greater delivery options mean a better customer experience. Find out how eCommerce businesses are gaining an advantage by offering their customers more choices.

1. TOP 8TOP 8
DELIVERY OPTIONS
FOR AUSTRALIAN
BUSINESSES
DELIVERY OPTIONS
FOR AUSTRALIAN
BUSINESSES

2. Online retail is
booming in Australia.
Online retail is
booming in Australia.
Amount spent by
Australians online in the
year to April 2015.
Of Australians receive
an online shopping
parcel each month.
$16.9b
55%
Source: ^
Consumer Parcel Receivers Survey, Australia Post, April 2015.
Source: *NAB Online Retail Sales Index, National Australia Bank, April 2015
*
^

3. Webrooming allows customers to try products
at home instead of in-store.

4. Smart delivery options are disrupting the
market and can save businesses money.
The lesson?The lesson?
$$
$

5. Choosing the right delivery option
depends on your business needs.
So how do you decide?So how do you decide?

6. There are delivery options
out there for you.
Whether you move
large amounts of
bulky freight.
Whether you move
large amounts of
bulky freight.
Send small parcels
to customers and
other businesses.
Send small parcels
to customers and
other businesses.
OROR

7. SOUNDS GREAT,
SO WHAT ARE
THE OPTIONS?
SOUNDS GREAT,
SO WHAT ARE
THE OPTIONS?

8. OPTION 1OPTION 1
Couriers drive and ride around our cities every day, delivering
documents and packages between businesses and to customers.
They are the final link in the delivery chain.
CouriersCouriers

9. OPTION 2OPTION 2
When speed is paramount, same day delivery options can get
products from A to B in the fastest possible time.
This service is as fast as flying it there yourself.1
Q: How do you get
a spare part from
Adelaide to Perth as
quickly as possible?
A: Put it on the next
flight available.
1. Same day, next day, express or overnight delivery is available from select locations and dependent on the time the booking is made, location and distance.
Same day deliverySame day delivery

10. OPTION 3OPTION 3
You need the guarantee that freight will arrive at a certain time.
With Premium Services, you can specify a delivery time and
receive a notification when the package has been delivered.1
13:0013:00
16:4516:45
8:308:30
1. Same day, next day, express or overnight delivery is available from select locations and dependent on the time the booking is made, location and distance.
Premium servicesPremium services

11. OPTION 4OPTION 4
Every working day hundreds of thousands of packages
are sent across the country using this service.1
Your package will arrive
by close of business on
the day specified.
1. Same day, next day, express or overnight delivery is available from select locations and dependent on the time the booking is made, location and distance.
Express servicesExpress services

12. OPTION 5OPTION 5
When safety and discretion is essential, Security
Services are the best way to move your freight.
Security servicesSecurity services

13. OPTION 6OPTION 6
Special Services cover cold chain transport, live
animals and even human organs for transplants.
Example:
Delivering live human
tissue to hospitals.
Special servicesSpecial services

14. OPTION 7OPTION 7
Outsourcing the logistics of receiving orders, storage
and delivery helps you focus on your core business.
Seasonal demand
for stock?
NOV
1
2 3 4 5 6 7 8
9 10 11 12 13 14 14
15 23 24 18 19 20 21
26 27 28 29
30
22
30
LogisticsLogistics

15. OPTION 8OPTION 8
Online retail sales within China could reach $650b by 2020.
Your business could have a foothold in this key market.
Fact:
26% of businesses
that sell online make
overseas sales.*
China is the
world's largest online
retail market.^
$650b
Source: ^China's e-tail revolution: Online shopping as a catalyst for growth, McKinsey Global Institute, March 2013
Source: *Sensis e-Business Report, Sweeney Research, 2014
InternationalInternational

16. Choosing the right
delivery option could:
Choosing the right
delivery option could:
Save you money
Allow you to focus
Help your business grow
$
TO SUM UP...TO SUM UP...

17. Together, StarTrack and Australia Post
have an unrivalled network.
Together, StarTrack and Australia Post
have an unrivalled network.
Over 4,400
Post Offices.
Over 20,000
lodgement points.
Same day, next
day and regular
delivery solutions1
.
Delivers to over 11million
households, businesses
and delivery points
across Australia.
+ =
1. Same day, next day, express or overnight delivery is available from select locations and dependent on the time the booking is made, location and distance.

18. From retail businesses
to mining giants, we cater
to all delivery needs.
From retail businesses
to mining giants, we cater
to all delivery needs.
Delivering parcels and packages every day
to customers and businesses.

19. Learn about how StarTrack can assist with fulfilment
of your orders. To find out more, send us an enquiry
or call 13 23 45
WHICH OPTIONS AREWHICH OPTIONS ARE
RIGHT FOR ME?RIGHT FOR ME?