This document discusses different same-day delivery options from StarTrack in Australia. It provides examples of how StarTrack delivers transplant organs and other time-critical medical supplies and purchases same-day. StarTrack offers several delivery options including Next Flight for select same-day nationwide delivery, Courier for same-day metro deliveries, and Security Express for highly sensitive materials. All options aim to deliver items on the same-day depending on location and booking time.

1. Same-day delivery
the who, what
and when

2. Once upon a time, same-day
delivery was about bicycle
couriers flying around town with
important business documents.

3. Today, everything from blood samples to
life-saving medical equipment is delivered
same-day. So are many eCommerce
purchases. Once considered a priority service,
it's now the norm.

4. Let's look at an example
Around Australia, more than 1,000 people are
waiting for a kidney transplant. How do you get
compatible kidneys from organ donors to
recipients on time?

5. Kidney transplant
It all starts in the donor's hospital, where keyhole
surgery removes the viable kidney.

6. Kidney transplant
The kidney is safely flown across the country. It has
to travel quickly, in a temperature-controlled box.

7. Kidney transplant
By day's end, the kidney is safely transplanted.
Another life transformed.

8. StarTrack is proud to help
in situations like these.
Here's how we do it.

9. 13,500+
vehicles on the road, and access to...
900+
national flights per day to 80 destinations

10. Next Flight
For important, high-pressure deliveries like transplant
organs or urgent machinery, there's no margin for error.
Delays could cost millions, or even lives. StarTrack Next
Flight is the gold standard for same-day delivery from
select locations in Australia

11. Next Flight*
Ideal for: What you get:
Time-critical items
Corporate and
government agencies
After hours and
weekend deliveries
Superior customer care
Delivery 24 hours a
day, 365 days a year[†]
24-hour contact
centre
Online tracking
Same-day delivery is available from select
locations and dependent on the time the
booking is made, location and distance.
*
Service conditions and delivery standards apply, visit startrack.com.au for service coverage details and conditions.
†

12. Courier
For same-day, time critical metro deliveries,
you can choose from a range of options to suit
your deadline – and your budget.
All StarTrack drivers are security cleared so your
delivery remains in safe hands, door to door.

13. Courier
Ideal for: What you get:
Urgent cross-town delivery
Electronic proof of delivery
Secure or sensitive items
After hours/weekend delivery
Standard (3-4.5 hrs),
Express (1.5-3 hrs),
Immediate (1 + hrs) or
After Hours/Weekend
Online tracking
Email/SMS updates
*Same-day delivery only available within the same
metropolitan area of major Australian capital cities.
Delivery times quoted are indicative only and depend
on location, distance and other factors.

14. Security Express
If you have highly sensitive or valuable materials that
must be delivered with absolute trust, StarTrack has
two same-day options: High Risk and Safe Hand.

15. Security Express
Ideal for: What you get:
Sensitive and valuable
materials
Dedicated 24/7/365
National Security
Coordination Centre
Government departments
and private corporations
Government endorsed
service (SCEC)
Time-critical deliveries
Tamper-evident
packaging
Same-day delivery is available from select
locations and dependent on the time the
booking is made, location and distance.
*

16. myCourier
This free tracking app gives you further reassurance
that your time-critical parcels are being delivered on
time. It includes real-time updates and notifications so
you know your important deliveries are on their way.

17. Find out more about how
StarTrack can help.
Call 13 2345
A business of Australia Post