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March 12 & 13, 2012

         Shannon Scanlan
Business Services Librarian
Google Apps for Business
 Email, calendar, documents, sites, video and more
 Try it free for 30 days
 After free trial, $5 a month for each user
 Sites allows users to create webpages for collaboration,
  training or intranet
 Accessible via the web, mobile phones and compatible
  with PCs and Mac
 Understanding the “Cloud” and Google Apps
Gmail
 Free email
 350 million users
 Spam filter
 Mobile accessibility
 Conversation view, see all replies on 1 page
 Features include customizable background theme,
  signature, vacation responder, instant messaging, voice and
  video chat, email forwarding, attachments
 Access to other Google Apps (voice, docs, calendar etc)
 With Business Gmail, email address is customizable to
  company such as mattsmith@mycompany.com
Google Alerts
 Notifies users of new content from the web, blogs,
  news, etc based on selected search terms
 Users can receive notifications daily, weekly or “as it
  happens”
 Results are from Google’s search engine only
Google Calendar
 Users must have a Google account (a Gmail account or
    sign up with an existing email account)
   Web based calendar
   Items can be added online, via a mobile device or text
    message
   Calendars can be created and shared with multiple
    editors and viewers
   Microsoft Outlook events and iCalendar events can be
    synced
   Email reminders can be sent via email or text
Google Docs
 Web based applications
 Documents, spreadsheets and presentations can be
  accessed from any computer with an internet
  connection
 Files can be shared with others for easier collaboration
 Files can be worked on at the same time
 Excellent resource for storing documents
Where are my Docs?
 Items are stored via the Internet, “Cloud Computing”
 You can restrict privacy to only yourself, friends or
  make public
 Your documents cannot be found by search engines
  unless shared publicly via a web address
 Google Docs will store up to 5,000 documents
 User can create forms, resumes, budgets, business
  cards, menu, invitations and more
Google Groups
 Online discussion groups usually based around a
  common interest
 Participation in conversations can be via the web or
  email
Google Offers
 Deals of the Day
 Deal is usually available to purchase for 24 hours
 Purchasers can buy the deal no matter how many
  people also buy
 Deal arrives via email
Google Talk (Gchat)
 Text and voice communication
 To make computer to phone call users must
  use Google Voice
 Messages can be sent to an offline contact which they
  receive when they return online
 Conversations are saved in transcript to Chats section
  of Gmail account
Google Translate
 Online translation of website, text or document
 Currently 53 languages
 Not always accurate, errors occur
 Not always able to translate slang
Google Wallet
 For use with a Citibank MasterCard
 Users can also create a Google prepaid account linking
  to their own accounts
 Works wherever MasterCard paypass is used
 Works with Android phones on the Sprint network
Google Voice
 Users may select a phone number to use from a variety of
    area codes and connect the number to other phone lines
   Free computer to phone calling within the US
   PC to PC video and voice calling worldwide
   Voicemail
   Free text messaging
   Conference calls
   Call history
   Call screening and blocking of numbers
   Voice transcription to text and email
   International calls start at $0.02
   ***No emergency calls
More on Google
 Google Apps for Business
 Google Apps Videos on YouTube
 Video on Using Google Apps for Your Business
 Video on Setting up Google Apps for Your Business
 Video on Using Google Sites for Your Business

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Google Apps Business Services Overview

  • 1. March 12 & 13, 2012 Shannon Scanlan Business Services Librarian
  • 2. Google Apps for Business  Email, calendar, documents, sites, video and more  Try it free for 30 days  After free trial, $5 a month for each user  Sites allows users to create webpages for collaboration, training or intranet  Accessible via the web, mobile phones and compatible with PCs and Mac  Understanding the “Cloud” and Google Apps
  • 3. Gmail  Free email  350 million users  Spam filter  Mobile accessibility  Conversation view, see all replies on 1 page  Features include customizable background theme, signature, vacation responder, instant messaging, voice and video chat, email forwarding, attachments  Access to other Google Apps (voice, docs, calendar etc)  With Business Gmail, email address is customizable to company such as mattsmith@mycompany.com
  • 4. Google Alerts  Notifies users of new content from the web, blogs, news, etc based on selected search terms  Users can receive notifications daily, weekly or “as it happens”  Results are from Google’s search engine only
  • 5. Google Calendar  Users must have a Google account (a Gmail account or sign up with an existing email account)  Web based calendar  Items can be added online, via a mobile device or text message  Calendars can be created and shared with multiple editors and viewers  Microsoft Outlook events and iCalendar events can be synced  Email reminders can be sent via email or text
  • 6. Google Docs  Web based applications  Documents, spreadsheets and presentations can be accessed from any computer with an internet connection  Files can be shared with others for easier collaboration  Files can be worked on at the same time  Excellent resource for storing documents
  • 7. Where are my Docs?  Items are stored via the Internet, “Cloud Computing”  You can restrict privacy to only yourself, friends or make public  Your documents cannot be found by search engines unless shared publicly via a web address  Google Docs will store up to 5,000 documents  User can create forms, resumes, budgets, business cards, menu, invitations and more
  • 8. Google Groups  Online discussion groups usually based around a common interest  Participation in conversations can be via the web or email
  • 9. Google Offers  Deals of the Day  Deal is usually available to purchase for 24 hours  Purchasers can buy the deal no matter how many people also buy  Deal arrives via email
  • 10. Google Talk (Gchat)  Text and voice communication  To make computer to phone call users must use Google Voice  Messages can be sent to an offline contact which they receive when they return online  Conversations are saved in transcript to Chats section of Gmail account
  • 11. Google Translate  Online translation of website, text or document  Currently 53 languages  Not always accurate, errors occur  Not always able to translate slang
  • 12. Google Wallet  For use with a Citibank MasterCard  Users can also create a Google prepaid account linking to their own accounts  Works wherever MasterCard paypass is used  Works with Android phones on the Sprint network
  • 13. Google Voice  Users may select a phone number to use from a variety of area codes and connect the number to other phone lines  Free computer to phone calling within the US  PC to PC video and voice calling worldwide  Voicemail  Free text messaging  Conference calls  Call history  Call screening and blocking of numbers  Voice transcription to text and email  International calls start at $0.02  ***No emergency calls
  • 14. More on Google  Google Apps for Business  Google Apps Videos on YouTube  Video on Using Google Apps for Your Business  Video on Setting up Google Apps for Your Business  Video on Using Google Sites for Your Business