The document outlines three goals and associated objectives for an office: 1) Assist students in developing life skills through educational programs, collaboration with other departments, and ensuring a fair student conduct process. 2) Help students develop career skills and work with others through opportunities for those interested in human services careers, conflict resolution training, and a diverse student mediation board. 3) Be a resource for faculty and staff on conflict resolution, particularly involving students, by connecting with others on campus, training administrators for the mediation board, and collaborative efforts.

1. Processes and Outcomes
GOAL OBJECTIVE
1 Assist students in seeking out resources for learning and living that enhance their
overall well-being and to help them think critically while engaging in independent
thought and action
A. Collaborate with other offices and departments to provide educational intervention
programs for students to learn critical skills that impact their quality of life
 Properly train and set expectations for RD’s and RA’s in the student conduct process
and the CoCo system
 Provide a more user-friendly and functional webpage
 Increase collaboration with other offices such as Athletics, Counseling and Health
Services, Diversity and Multicultural Affairs, and Student Involvement and Activities for
reinforced programming (i.e. follow up series to major speaking engagements, etc.)
 Promote this office on campus and build relationships
 Learn skills necessary to become a “super user” of CoCo in order to train others
 Create atmosphere of information sharing among RD’s and help with sanctioning as
needed
 Explore bystander intervention programming
 Make as many forms and policies electronically available and easily accessible as much
as possible
B. Educate students about the Student Conduct Code and respond to reports of violation
under this code through the student conduct process while ensuring a fair process for all
parties involved
 Implement a satisfaction of fairness survey for each student after each hearing
(anonymous?)
 Provide a more user-friendly and functional webpage
 Make as many forms and policies electronically available and easily accessible as much
as possible
C. Assist with intervention initiatives such as formal student mediation and restorative
justice programs
 Explore restorative justice programs already in existence
GOAL OBJECTIVE
2 Help students in developing and exhibiting transferable lifelong career skills while
teaching them to work constructively with others

2. A. Cultivate opportunities for students interested in pursuing a human services profession
through the Student Conduct and Mediation (SCaM) board
 Build up the diversity and membership on the SCaM board to better reflect the current
student population
 Mediation training for SCaM board members – allow members opportunity to facilitate
peer mediation
 Explore bystander intervention programming
B. Equip students with conflict resolution competency, train them how to mediate
effectively and connect them with opportunities to gain experience using the skills
 Increase collaboration with other offices such as Athletics, Counseling and Health
Services, Diversity and Multicultural Affairs, and Student Involvement and Activities for
reinforced programming (i.e. follow up series to major speaking engagements, etc.)
 Mediation training for students and allow them opportunity to facilitate peer
mediation
C. Assist students to understand, respect and appreciate differences by recruiting a diverse
population on the SCaM board
 Build up the diversity and membership on the SCaM board to better reflect the current
student population
 Mediation training for SCaM board members – allow members opportunity to facilitate
peer mediation
GOAL OBJECTIVE
3 Be a resource for faculty and staff by providing conflict resolution particularly when
students are involved
A. Create awareness on campus by connecting and introducing this office to others on
campus
 Provide a more user-friendly and functional webpage
 Mediation training for SCaM board members – allow members opportunity to facilitate
peer mediation
 Promote this office on campus and build relationships
 Create a Student of Concern brochure to create awareness of the resources of the
office
 Create an electronic venue to members of the SSU community to reach out to us
regarding any students of concern
 Make as many forms and policies electronically available and easily accessible as much
as possible
B. Train interested administrators to serve on the SCaM board
 Build up the diversity and membership on the SCaM board to better reflect the current
student population

3. C. Empower faculty and staff through collaborative efforts
 Provide a more user-friendly and functional webpage
 Increase collaboration with other offices such as Athletics, Counseling and Health
Services, Diversity and Multicultural Affairs, and Student Involvement and Activities for
reinforced programming (i.e. follow up series to major speaking engagements, etc.)
 Promote this office on campus and build relationships
 Create atmosphere of information sharing among RD’s and help with sanctioning as
needed
 Explore bystander intervention programming
 Make as many forms and policies electronically available and easily accessible as much
as possible