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GET ENGAGED!
OR HOW I LEARNED TO STOP WORRYING AND LOVE SOCIAL MEDIA
Jaci Smith, managing editor
Faribault (MN) Daily News
WARM UP QUIZ
TRUE OR FALSE?
An average of 1.3 BILLION people use Facebook monthly.
Social media is …
(to paraphrase other journalists)
“A layer that sits over the rest of the internet, surfacing the best
stuff”
“A replacement for a clipping service”
“Word of mouth on crack”
“A rolodex that expands itself”
“An ecosystem built on information-sharing networks”
ABOUT A CHANGE IN MEDIA CULTURE
…TOO EASY TO GET WRONG
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• First, listen. Who is your audience and what do they want?
• Think quality, not quantity
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• 3. Engage
Are you a millionaire and just don’t know it yet?
http://www.southernminn.com/faribault_daily_news/news/
article_a55cb786-20f9-5a7c-9786-4c3a090f9fb9.html
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• Yes, on your website, too.
• Yes, in every department.
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• And yes, you have to be a traffic cop at times.
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
YOU ARE ALLOWING COMMENTS, RIGHT?
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• Try out other platforms – find out if your audience can be found there.
• Encourage citizen journalism
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• Use it for research
• Does your staff know how to search on LinkedIn, Facebook, Twitter?
• Are they familiar with sites like social-searcher, socialmention, whostalkin?
• Are they lurking on Yik Yak, SnapChat, Instagram?
• Make it part of you and your team’s
workflow
• Use Twitter as your notebook/journal
• Pose questions to your audience to help
in your reporting/sales
• Report stories as they unfold – and don’t
be afraid to say what you don’t know
• Celebrate community
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
• Questions you need to think about NOW
• Ethics guidelines for use with photos, comments, etc.
• Who, if anyone, edits your social media posts
• Who monitors and polices comments
• Who responds
TIPS TO MANAGE THE SOCIAL MEDIA
CIRCUS
HERE’S HOW TO FIND
ME
@FDNJaciSmith
linkedin.com/in/jacismith1
507.649.1693
Jaci.Smith@gmail.com
jsmith@Faribault.com

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Get engaged, or How I learned to stop worrying and love social media

  • 1. GET ENGAGED! OR HOW I LEARNED TO STOP WORRYING AND LOVE SOCIAL MEDIA Jaci Smith, managing editor Faribault (MN) Daily News
  • 2. WARM UP QUIZ TRUE OR FALSE? An average of 1.3 BILLION people use Facebook monthly.
  • 3. Social media is … (to paraphrase other journalists) “A layer that sits over the rest of the internet, surfacing the best stuff” “A replacement for a clipping service” “Word of mouth on crack” “A rolodex that expands itself” “An ecosystem built on information-sharing networks” ABOUT A CHANGE IN MEDIA CULTURE
  • 4. …TOO EASY TO GET WRONG
  • 5. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS • First, listen. Who is your audience and what do they want?
  • 6. • Think quality, not quantity TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 7. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS • 3. Engage Are you a millionaire and just don’t know it yet? http://www.southernminn.com/faribault_daily_news/news/ article_a55cb786-20f9-5a7c-9786-4c3a090f9fb9.html
  • 8. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS • Yes, on your website, too.
  • 9. • Yes, in every department. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 10. • And yes, you have to be a traffic cop at times. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 11. YOU ARE ALLOWING COMMENTS, RIGHT?
  • 12. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS • Try out other platforms – find out if your audience can be found there.
  • 13. • Encourage citizen journalism TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 14. TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS • Use it for research • Does your staff know how to search on LinkedIn, Facebook, Twitter? • Are they familiar with sites like social-searcher, socialmention, whostalkin? • Are they lurking on Yik Yak, SnapChat, Instagram?
  • 15. • Make it part of you and your team’s workflow • Use Twitter as your notebook/journal • Pose questions to your audience to help in your reporting/sales • Report stories as they unfold – and don’t be afraid to say what you don’t know • Celebrate community TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 16. • Questions you need to think about NOW • Ethics guidelines for use with photos, comments, etc. • Who, if anyone, edits your social media posts • Who monitors and polices comments • Who responds TIPS TO MANAGE THE SOCIAL MEDIA CIRCUS
  • 17. HERE’S HOW TO FIND ME @FDNJaciSmith linkedin.com/in/jacismith1 507.649.1693 Jaci.Smith@gmail.com jsmith@Faribault.com