7. 7
PARADIGM SHIFTS
A BREAK FROM
TRADITIONAL WISDOM
TOWARD
7 HABITS PRINCIPLES
Habit 1 We are a product of our environment
and upbringing.
Habit 2 Society is the source of our values.
Habit 3 Reactive to the tyranny of the urgent.
Acted upon by the environment.
Habit 4 Win-lose.
One-sided benefit.
Habit 5 Fight, flight, or compromise when
faced with conflict.
Habit 6 Differences are threats.
Independence is the highest value.
Unity means sameness.
Habit 7 Entropy.
Burnout on one track - typically work.
We are a product of our choices to our
environment and upbringing.
Values are self-chosen and provide
foundation for decision making. Values
flow out of principles.
Actions flow from that which is
important.
Win-win.
Mutual benefit.
Communication solves problems.
Differences are values and are
opportunities for synergy.
Continuous self-renewal and self-
improvement.
8. 8
BE PROACTIVE
I can forgive, forget, and let
go of past injustices
I’m aware that I’m responsible
I’m the creative force of my life
I choose my attitude,
emotions, and moods
12. 12
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 1HABIT 1
Be Proactive.
Proactive people take
responsibility for their own
lives. They determine the
agendas they will follow
and choose their response
to what happens around
them.
Be Reactive.
Reactive people don’t take
responsibility for their own
lives. They feel victimized,
a product of
circumstances, their past,
and other people. They do
not see as the creative
force of their lives.
13. 13
Begin with the End in
Mind. These people use
personal vision, correct
principles, and their deep
sense of personal meaning
to accomplish tasks in a
positive and effective way.
They live life based on
self-chosen values and are
guided by their personal
mission statement.
Begin with No End in
Mind. These people lack
personal vision and have
not developed a deep
sense of personal meaning
and purpose. They have
not paid the price to
develop a mission
statement and thus live
life based on society’s
values instead of self-
chosen values.
HABIT 2HABIT 2
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
14. 14
Put First Things First.
These people exercise
discipline, and they plan
and execute according to
priorities. They also “walk
their talk” and spend
significant time in
Quadrant II.
Put Second Things First.
These people are crisis
managers who are unable
to stay focused on high-
leverage tasks because of
their preoccupation with
circumstances, their past,
or other people. They are
caught up in the “thick of
thin things” and are driven
by the urgent.
HABIT 3HABIT 3
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
15. 15
Think Win-Win.
These people have an
abundance mentality and
the spirit of cooperation.
They achieve effective
communication and high
trust levels in their
Emotional Bank Accounts
with others, resulting in
rewarding relationships
and greater power to
influence.
Think Win-Lose or Lose-
Win. These people have a
scarcity mentality and see
life as a zero-sum game.
They have ineffective
communication skills and
low trust levels in their
Emotional Bank Accounts
with others, result-ing in a
defensive mentality and
adversarial feelings.
HABIT 4HABIT 4
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
16. 16
Seek First to Understand,
Then to Be Understood.
Through perceptive
observation and empathic
listening, these non-
judgmental people are
intent on learning the
needs, interests, and
concerns of others. They
are then able to
courageously state their
own needs and wants.
Seek First to Be Understood
These people put forth their
point of view based solely
on their auto-biography and
motives, without attempting
to understand others first.
They blindly prescribe
without first diagnosing the
problem.
HABIT 5HABIT 5
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
17. 17
Synergize.
Effective people know
that the whole is greater
than the sum of the parts.
They value and benefit
from differences in
others, which results in
creative cooperation and
team-work.
Compromise, Fight, or Flight
Ineffective people believe
the whole is less than the
sum of the parts. They try
to “clone” other people in
their own image. Differences
in others are looked upon as
threats.
HABIT 6HABIT 6
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
18. 18
Sharpen the Saw.
Effective people are
involved in self-renewal
and self-improvement in
the physical, mental,
spiritual, and social-
emotional areas, which
enhance all areas off their
life and nurture the other
six habits.
Wear Out the Saw.
Ineffective people fall
back, lose their interest,
and get disordered. They
lack a program of self-
renewal and self-
improvement and
eventually lose the cutting
edge they once had.
HABIT 7HABIT 7
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
21. 21
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
The Seven Habits center onThe Seven Habits center on
timeless and universal principlestimeless and universal principles
of personal, interpersonal,of personal, interpersonal,
managerial, and organizationalmanagerial, and organizational
effectiveness. Listed below are theeffectiveness. Listed below are the
seven principles upon which theseven principles upon which the
Seven Habits are based-principlesSeven Habits are based-principles
which are in our circle of influence.which are in our circle of influence.
22. 22
1. The principle of continuous learning, of self-
reeducation - the discipline that drives us
toward the values we believe in. Such constant
learning is required in today’s world, in light of
the fact that many of us can expect to work in
up to five radically different fields before we
retire.
2. The principle of service, of giving oneself to
others, of helping to facilitate other people’s
work.
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
23. 23
3. The principle of staying positive and
optimistic, radiating positive energy - including
avoiding the four emotional cancers (criticising
complain- ing, comparing, and competing).
4. The principle of affirmation of others - treating
people as proactive individuals who have
great potential.
5. The principle of balance - the ability to identify
our various roles and to spend appropriate
amounts of time in, and focus on, all the
impor- tant roles and dimensions of our life.
Success in one area of our life cannot
compensate for neglect or failure in other
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
24. 24
6. The balance of spontaneity and serendipity -
the ability to experience life with a sense of
adventure, excitement, and fresh rediscovery,
instead of trying to find a serious side to
things that have no serious side.
7. The principle of consistent self-renewal and
self- improvement in the four dimensions of one’s
life: physical, mental, spiritual, and social-
emotional.
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
28. 28
FOUR UNIQUEFOUR UNIQUE
HUMAN ENDOWMENTSHUMAN ENDOWMENTS
1.1. Self-awarenessSelf-awareness
2.2. ConscienceConscience
3.3. ImaginationImagination
4.4. WillpowerWillpower
29. 29
FOUR UNIQUE HUMAN
ENDOWMENTS
1.1. SSelf-Awarenesself-Awareness
We begin to become self-aware and
explore the programs we are living out. We
come to realize that we stand apart from our
pro-gramming and can even examine it. We
also realize that between stimulus and
response, we have the freedom to choose.
This self-awareness then leads to the ability
to look at other unique endowments in our
secret life.
30. 30
Our conscience is our internal sense of
right and wrong, our “moral nature.” It is the
“greater harmonizer” and “balance wheel” of
all the principles that govern our behaviour.
Our conscience gives us a sense of the
degree to which our thoughts and actions are
in harmony with our principles.
2.2. CConscienceonscience
FOUR UNIQUE HUMAN
ENDOWMENTS
31. 31
We can visit the power of the mind to
create or to imagine that which does not exist
now. In that imagination lie our faith and our
hope for the future. We look at what is
possible, what we can envision.
3.3. PPower of Imaginationower of Imagination
FOUR UNIQUE HUMAN
ENDOWMENTS
32. 32
Willpower refers to our determination,
our resoluteness - our ability to act based
solely on our self-awareness. We ask
ourselves, “Am I really willing to to the
distance on my mission statement?” “Am I
willing to walk my talk?” “Am I really willing
to put first things first in spite of external
distractions and pressures?” “Am I going to
live a life of total integrity?”
4.4. WWillpower or Independent Willillpower or Independent Will
FOUR UNIQUE HUMAN
ENDOWMENTS
33. 33
Developing a mission statement isDeveloping a mission statement is
foundational to Habit 2, Begin with thefoundational to Habit 2, Begin with the
End in Mind. It sets general guidelinesEnd in Mind. It sets general guidelines
for our life based on our values and ourfor our life based on our values and our
roles and goals. There are four basicroles and goals. There are four basic
characteristics of good missioncharacteristics of good mission
statements, whether they be personal,statements, whether they be personal,
family, or organizational missionfamily, or organizational mission
statements.statements.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
34. 34
1. A mission statement should be timeless and
changeless. Because goals are not
timeless, they should not be included.
Mission state- ments should be based
upon unchanging core principles that
operate regardless of present realities or
situations. This changeless core will
enable us to live with changes inside
other people and inside the environment. As
our consciousness grows and we mature,
we will gradually strengthen, deepen, and
improve our mission statement.
Nevertheless, we should always initially write
our mission statement as if it will never
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
35. 35
2. A mission statement should deal with both
ends and means. Ends have to do with what
we are about. Means have to do with how
we go about achieving those ends. Principles
are what we implements to achieve those ends.
Ends and means are inseparable. In truth,
ends preexist in the means. “You’ll never
achieve a worthy end through unworthy
means.”
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
36. 36
3. A mission statement should deal with all
four of our basic needs:
a. To live (our physical and economic
needs)
b. To love and to be loved (our cultural
and social ends)
c. To learn (our needs to grow,
develop, be recognized, and be
useful) d. To leave a legacy
(our spiritual need for
meaning, for feeling that life matters,
that we add value and make a
difference.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
37. 37
4. A mission statement should deal with all the
significant roles of our life, such as a parent,
teacher, manager, neighbour, and so forth.
“Internalizing” our
mission statement will also help us get a
clear understanding of what is truly
important. Goethe once said, “Things which matter
most must never be at the mercy of things which
matter least.” This means that we learn how to
say no at appropriate times. Every time we
say yes to something that is of little or no
importance, we are saying no to something
that is more important. Almost every day,
most of us are caught in circum- stances
where we should say no but don’t. We often lack
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
38. 38
SIX LEVELS OF INITIATIVE
1
Wait for instructions
2
Ask for instructions
3
Bring recommendations
4
Use own judgement, report immediately
5
Use own judgement, report routinely
6
Use own judgement, not necessary to report
39. 39
. Crisis
. Pressing problems
. Deadline-driven projects,
meetings, preparations
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
. Interruptions, some
phone calls
. Some mail, some reports
. Some meetings
. Many proximate,
pressing matters
. Many popular activities
. Trivia, busywork
. Some phone calls
. Time wasters
. “Escape” activities
. Irrelevant mail
. Excessive TV
II IIII
IIIIII IVIV
UrgentUrgent Not UrgentNot Urgent
ImportantImportantNotImportantNotImportant
40. 40
Duplicity
Unkindness
Violated
expectations
Outside stress
and pressures
Time wasters
Interruptions
Pressing
problems
Crises
PERSONAL IMMUNE SYSTEM
Live the Seven Habits
Spend time
in Quadrant II
Follow correct
principles
Control own life
Maintain high
Emotional Bank
Account with self
and others
Maintain reserve
capacity
Be resilient
Empower and
serve others
Communicate
Empathically
Synergize with
others using a
win-win approach
