1. Gamaliel Marquez
gmarquez84@gmail.com
San Jose, CA 95112 Cell Phone: (408) 705-7826
OBJECTIVE
To assist individuals, agencies, and corporations in Information Technology technical support.
EDUCATION
San Jose State University – San Jose, CA
Bachelors of Science Degree with a concentration in Management of Information Systems (May
2016)
CERTIFICATION
Currently preparing for CompTIA A+ certification (December 2013)
EXPERIENCE
The Tech Museum of Innovation August 2012 – Present
San José, California
Systems Administrator August 2012 – Present
● Responsible for all IT staff support including the management of help desk personnel
● Maintain network services including DNS / DHCP
● Maintain and plan regular audits/clean up of datacenter and wiring closets
● Oversee disaster recovery and business continuity planning and verification
● Perform capacity planning, analyze, optimize and tune museum’s systems
● Maintain Windows Server / Desktop environment/ VMware
● Lead initiative to migrate to Server 2008 R2 and a virtualized server environment
● Manage existing storage SAN/NAS (NetApp Storevault)
● Plan, implement and manage storage solution as required for server virtualization initiative
● Proactively identify areas of need within institution and propose / implement technology solutions
● Continually automate systems where appropriate
● Responsible for identifying, vetting and implementing new technologies
● Manage and oversee IT contractors
● Manage web-hosted applications
● Manage IT monitoring tools
.
Luther Burbank Elementary School April 2008 – August
2013
San José, California
Information Systems Specialist September 2010 – August 2012
Computer Lab Technician/Technology Program Instructor September 2008 – September 2010
● Manage 6 servers including Exchange Server run daily maintenance on all server/network related
issues.
● Maintain Smart Board Technology.
● Webmaster related tasks as needed for district website
● Purchase needed hardware software for District and school needs.
● Work with vendors to provide any technical support needed to their hardware/software.
● Implement security measures to keep network safe and secure.
● Operate lab of 43 PC and Mac desktop computers, and 9 Mac notebooks.
● Troubleshoot and repair issues with hardware, software, and networks.

2. City of San Jose March 2007 – Present
San José, California
Recreation Leader and IT Support
● Maintain computers in computer room – software and hardware.
● Provide intervention services to at-risk youth.
● Coordinate with CommUniverCity to create curriculum for late-night recreation.
● Organize and coordinate field trips for youth.
SKILLS AND QUALIFICATIONS
● Fluent in English and Spanish
● Excellent communication and interpersonal skills.
● Flexible and adaptable.
● Computer skills – Microsoft Office applications
● Information Technology – software and programs
● Work with Cisco devices network switches, access points, Routers, UCC, UCCX VMware