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SHIFTING CONTEXT: 
EVOLUTION IN DIGITAL MEDIA 
Sarah Kotlova
Hi. 
A JWT COMPANY COPYRIGHT 2013 
@sarahkotlova
What’s media? What’s digital? 
A JWT COMPANY COPYRIGHT 2013 
(For that matter, what’s advertising?)
Media: Tools used to store and 
deliver information. 
Nowdays, we usually mean it to refer to both forms and 
A JWT COMPANY COPYRIGHT 2013 
function (and, profession).
Fish don’t have a word for 
water. 
A JWT COMPANY COPYRIGHT 2013
Hello, digital natives. 
A JWT COMPANY COPYRIGHT 2013
• Fluid multi-channel communication styles 
• Intuitive learners, rather than linear 
• Non-sequential in acquisition and use of information 
• Learn via - and expect - participation 
• May not always understand rhetorical questions 
• Expect great transparency and equality 
• Very value-driven 
• Believe - and expect - there is more than one way to achieve a goal 
• Have defined ‘private’ and ‘public’ zones 
• Expect to collaborate 
• Innovative 
A JWT COMPANY COPYRIGHT 2013 
a few generalizations
So let’s talk about this here 
future. 
A JWT COMPANY COPYRIGHT 2013
The history of media is the history of technology. 
A JWT COMPANY COPYRIGHT 2013 
Phonograph 
1890ish 
Photograhy 
1820ish 
Cinema 
1900ish 
Television 
1950ish 
Mobile 
1990ish 
Internet 
1990ish 
Technology 
Media 
Social Media 
2000ish 
Guttenberg Press 
1450ish 
Iconography 
Um, 1000BCE plus? 
Open Source 
1998ish 
Arguably 
the first 
‘mass 
media’ 
1780ish 
Industrial revolution 
1820ish 
Arguably 
the first 
mass 
advertising 
1860ish 
OED: 
Crowdsourced 
1884 
email 
1993ish
A JWT COMPANY COPYRIGHT 2013 
So yes, it is a bit like what you’ve suspected.
A JWT COMPANY COPYRIGHT 2013 
Image credit: here
But ... that’s not really where most things come from. 
A JWT COMPANY COPYRIGHT 2013
BIG THINGS 
A JWT COMPANY COPYRIGHT 2013 
AND 
LARGE MONEY 
Strange little useful or 
funny things. In short: 
pet projects and 
random stuff. < 
Not all the time of course. But pretty darn often.
Highly commercial ventures from someone’s wierd Tumblr hobby.
Making People 
Like Things 
Making Things 
People Like < 
The first new (?) rule of advertising.
Maybe why that’s why this is all 
still so much fun* 
A JWT COMPANY COPYRIGHT 2013 
*Never, ever, undervalue the power of fun.
And now, 
for something 
completely 
overwhelming. 
A JWT COMPANY COPYRIGHT 2013
Americans spend approx 
15 1/2 hours a day with media* 
A JWT COMPANY COPYRIGHT 2013 
*Believe it or not, that does not include work. (“Work”?)
Americans are awake approx 
16 hours a day. 
A JWT COMPANY COPYRIGHT 2013
A JWT COMPANY COPYRIGHT 2013
A JWT COMPANY COPYRIGHT 2013 
Our world is increasingly defined by the 
screens we watch or interact with.
A JWT COMPANY COPYRIGHT 2013
You may grow nostalgic for the day when it was only Siri who talked to you. 
Image credit: HERE
Your digital choices are 
transforming the media market. 
A JWT COMPANY COPYRIGHT 2013
What’s changed (or really, evolved): 
• Almost every media channel. 
• Information delivery and exchange: Where, when and with what protocol. 
• Authority: who gets to say what, and if it gets reach. 
• The expectation of media in consumer’s lives: On-demand culture. 
• Convergence of ... well, everything. 
• Trend towards the humanization of companies. 
• Expectations of authenticity & transparency. 
• What, exactly, we are willing to pay for. 
A JWT COMPANY COPYRIGHT 2013
Inflection Point: Monetization of 
Traditional Media(s). 
Nearly everything about media publishing, form, delivery and 
expectation has seen significant levels of change in the last 20 years... 
of course expect changes in it’s methods of monetization. 
Monetization* drives art, journalism, popular culture and innovation. 
Increasingly, these things go together, and new technologies drive new forms 
drive new creations, new creations mash up to invent new forms. 
A JWT COMPANY COPYRIGHT 2013 
*Well, that and fun.
So let’s follow the money. 
(And yes some fun too) 
A JWT COMPANY COPYRIGHT 2013
The very model of the entertainment and 
publishing industries have been built on the 
ine!ciency of creation & distribution. 
* In other words: historically, you were paying for the scarce, di!cult to 
A JWT COMPANY COPYRIGHT 2013 
produce or replicate, form.
A JWT COMPANY COPYRIGHT 2013 
The biggest transformation in media is the ability to 
separate content from it’s means of distribution.
DISINTERMEDIATION* 
A JWT COMPANY COPYRIGHT 2013 
* loose the middle man
Publishing is moving from a product 
to a process. 
A JWT COMPANY COPYRIGHT 2013
The new context(s) for media: 
Where are you? 
Who are you? 
What are you doing? 
What device to you have? 
What are you looking for? 
A JWT COMPANY COPYRIGHT 2013
The new context(s) for media: 
Where are you? 
Who are you? 
What are you doing? 
What device to you have? 
What are you looking for? 
A JWT COMPANY COPYRIGHT 2013 
Location 
Interest 
Behavior 
Device 
Intent ... data you are choosing to 
provide, constantly
DIGITAL SHIFT: FROM 
FOCUSING ONLY ON 
COMMUNICATIONS TO 
CRAFTING INTERACTIONS & 
DEVELOPING EXPERIENCES 
A JWT COMPANY COPYRIGHT 2013
Data (used respectfully) is service, 
in the online world. 
Privacy Personalized 
A JWT COMPANY COPYRIGHT 2013 
(Relationship-based) 
trust 
Anticipatory
For those dependent making money still via mostly 
production and distribution control: Evolve or su"er*. 
*And probably become pretty unpopular
The power of the ultimate aggregators.
Digital delivery enables shifts in context. 
Which enables a re-imagination of nearly 
A JWT COMPANY COPYRIGHT 2013 
every every form of media.
There is nothing automatic or 
inevitable about digital media 
‘dumbing down’ creative or 
journalistic expression. 
A JWT COMPANY COPYRIGHT 2013
People are JUST. SO. DIFFICULT. 
Bigger Smaller 
Broadcast Personalized 
Long form Short form 
Iconic Participatory 
Independent Connected 
Bigscreen Handheld 
Creator Aggregator 
People want di!erent things at di!erent times, potentially with elements of the same content.
It’s not the structure it’s the content. 
Albums Songs 
Newspapers Articles 
Encylopedia Wikipedia 
Books Kindle
The new success: Win the minutes 
(should probably look into this ;-)
Paper isn’t dead, it’s on demand. 
Newer media seldom completely replace ‘old’ media, but it tends to rarify it. 
A JWT COMPANY COPYRIGHT 2013 
And in some cases, makes it more prestigious.
The ‘atomic units’ of traditional media is no longer 
fixed in either space or time - it necessarily becomes 
something that can evolve over time and flow over 
space. 
A JWT COMPANY COPYRIGHT 2013 
YouTube: Johnny Cash Project 
It’s never done, it’s never final, it’s never fixed, and it’s delivered on demand. 
It’s not just the form, it’s the flow.
A JWT COMPANY COPYRIGHT 2013 A few predictions: 
• The future is networked, portable and fluid. 
• Digital connectivity links physical and interest points: What we wear, 
what we use, what we expect will continue to converge. 
• Everything will become even more collaborative. 
• Multi-dimensonal storytelling: Multi-narrative ability means content 
flows, is edited and updated. 
• We will create monetization models around community and events rather 
than content. 
• Increasingly we are all media producers as the ‘hardware barrier’ continues 
to lower. 
• Overwhelm is the new normal; e"ective curation become more and more 
necessary. 
• ‘Old’ media isn’t dead: it’s on demand. 
•
Bonus Question: 
So what’s the ‘media professional’ 
of the future? 
A JWT COMPANY COPYRIGHT 2013
A JWT COMPANY COPYRIGHT 2013 
Appendix
http://www.findingbetteragencies.com/wp-content/uploads/Internet-Advertising-Infographic1.jpg
Source: Digitalmarketing.edu

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Shifting Context: Evolution in Digital Media

  • 1. SHIFTING CONTEXT: EVOLUTION IN DIGITAL MEDIA Sarah Kotlova
  • 2. Hi. A JWT COMPANY COPYRIGHT 2013 @sarahkotlova
  • 3. What’s media? What’s digital? A JWT COMPANY COPYRIGHT 2013 (For that matter, what’s advertising?)
  • 4. Media: Tools used to store and deliver information. Nowdays, we usually mean it to refer to both forms and A JWT COMPANY COPYRIGHT 2013 function (and, profession).
  • 5. Fish don’t have a word for water. A JWT COMPANY COPYRIGHT 2013
  • 6. Hello, digital natives. A JWT COMPANY COPYRIGHT 2013
  • 7. • Fluid multi-channel communication styles • Intuitive learners, rather than linear • Non-sequential in acquisition and use of information • Learn via - and expect - participation • May not always understand rhetorical questions • Expect great transparency and equality • Very value-driven • Believe - and expect - there is more than one way to achieve a goal • Have defined ‘private’ and ‘public’ zones • Expect to collaborate • Innovative A JWT COMPANY COPYRIGHT 2013 a few generalizations
  • 8. So let’s talk about this here future. A JWT COMPANY COPYRIGHT 2013
  • 9. The history of media is the history of technology. A JWT COMPANY COPYRIGHT 2013 Phonograph 1890ish Photograhy 1820ish Cinema 1900ish Television 1950ish Mobile 1990ish Internet 1990ish Technology Media Social Media 2000ish Guttenberg Press 1450ish Iconography Um, 1000BCE plus? Open Source 1998ish Arguably the first ‘mass media’ 1780ish Industrial revolution 1820ish Arguably the first mass advertising 1860ish OED: Crowdsourced 1884 email 1993ish
  • 10. A JWT COMPANY COPYRIGHT 2013 So yes, it is a bit like what you’ve suspected.
  • 11. A JWT COMPANY COPYRIGHT 2013 Image credit: here
  • 12. But ... that’s not really where most things come from. A JWT COMPANY COPYRIGHT 2013
  • 13. BIG THINGS A JWT COMPANY COPYRIGHT 2013 AND LARGE MONEY Strange little useful or funny things. In short: pet projects and random stuff. < Not all the time of course. But pretty darn often.
  • 14. Highly commercial ventures from someone’s wierd Tumblr hobby.
  • 15. Making People Like Things Making Things People Like < The first new (?) rule of advertising.
  • 16. Maybe why that’s why this is all still so much fun* A JWT COMPANY COPYRIGHT 2013 *Never, ever, undervalue the power of fun.
  • 17. And now, for something completely overwhelming. A JWT COMPANY COPYRIGHT 2013
  • 18. Americans spend approx 15 1/2 hours a day with media* A JWT COMPANY COPYRIGHT 2013 *Believe it or not, that does not include work. (“Work”?)
  • 19. Americans are awake approx 16 hours a day. A JWT COMPANY COPYRIGHT 2013
  • 20. A JWT COMPANY COPYRIGHT 2013
  • 21. A JWT COMPANY COPYRIGHT 2013 Our world is increasingly defined by the screens we watch or interact with.
  • 22. A JWT COMPANY COPYRIGHT 2013
  • 23. You may grow nostalgic for the day when it was only Siri who talked to you. Image credit: HERE
  • 24. Your digital choices are transforming the media market. A JWT COMPANY COPYRIGHT 2013
  • 25. What’s changed (or really, evolved): • Almost every media channel. • Information delivery and exchange: Where, when and with what protocol. • Authority: who gets to say what, and if it gets reach. • The expectation of media in consumer’s lives: On-demand culture. • Convergence of ... well, everything. • Trend towards the humanization of companies. • Expectations of authenticity & transparency. • What, exactly, we are willing to pay for. A JWT COMPANY COPYRIGHT 2013
  • 26. Inflection Point: Monetization of Traditional Media(s). Nearly everything about media publishing, form, delivery and expectation has seen significant levels of change in the last 20 years... of course expect changes in it’s methods of monetization. Monetization* drives art, journalism, popular culture and innovation. Increasingly, these things go together, and new technologies drive new forms drive new creations, new creations mash up to invent new forms. A JWT COMPANY COPYRIGHT 2013 *Well, that and fun.
  • 27. So let’s follow the money. (And yes some fun too) A JWT COMPANY COPYRIGHT 2013
  • 28. The very model of the entertainment and publishing industries have been built on the ine!ciency of creation & distribution. * In other words: historically, you were paying for the scarce, di!cult to A JWT COMPANY COPYRIGHT 2013 produce or replicate, form.
  • 29. A JWT COMPANY COPYRIGHT 2013 The biggest transformation in media is the ability to separate content from it’s means of distribution.
  • 30. DISINTERMEDIATION* A JWT COMPANY COPYRIGHT 2013 * loose the middle man
  • 31. Publishing is moving from a product to a process. A JWT COMPANY COPYRIGHT 2013
  • 32. The new context(s) for media: Where are you? Who are you? What are you doing? What device to you have? What are you looking for? A JWT COMPANY COPYRIGHT 2013
  • 33. The new context(s) for media: Where are you? Who are you? What are you doing? What device to you have? What are you looking for? A JWT COMPANY COPYRIGHT 2013 Location Interest Behavior Device Intent ... data you are choosing to provide, constantly
  • 34. DIGITAL SHIFT: FROM FOCUSING ONLY ON COMMUNICATIONS TO CRAFTING INTERACTIONS & DEVELOPING EXPERIENCES A JWT COMPANY COPYRIGHT 2013
  • 35. Data (used respectfully) is service, in the online world. Privacy Personalized A JWT COMPANY COPYRIGHT 2013 (Relationship-based) trust Anticipatory
  • 36. For those dependent making money still via mostly production and distribution control: Evolve or su"er*. *And probably become pretty unpopular
  • 37. The power of the ultimate aggregators.
  • 38. Digital delivery enables shifts in context. Which enables a re-imagination of nearly A JWT COMPANY COPYRIGHT 2013 every every form of media.
  • 39. There is nothing automatic or inevitable about digital media ‘dumbing down’ creative or journalistic expression. A JWT COMPANY COPYRIGHT 2013
  • 40. People are JUST. SO. DIFFICULT. Bigger Smaller Broadcast Personalized Long form Short form Iconic Participatory Independent Connected Bigscreen Handheld Creator Aggregator People want di!erent things at di!erent times, potentially with elements of the same content.
  • 41. It’s not the structure it’s the content. Albums Songs Newspapers Articles Encylopedia Wikipedia Books Kindle
  • 42. The new success: Win the minutes (should probably look into this ;-)
  • 43. Paper isn’t dead, it’s on demand. Newer media seldom completely replace ‘old’ media, but it tends to rarify it. A JWT COMPANY COPYRIGHT 2013 And in some cases, makes it more prestigious.
  • 44. The ‘atomic units’ of traditional media is no longer fixed in either space or time - it necessarily becomes something that can evolve over time and flow over space. A JWT COMPANY COPYRIGHT 2013 YouTube: Johnny Cash Project It’s never done, it’s never final, it’s never fixed, and it’s delivered on demand. It’s not just the form, it’s the flow.
  • 45. A JWT COMPANY COPYRIGHT 2013 A few predictions: • The future is networked, portable and fluid. • Digital connectivity links physical and interest points: What we wear, what we use, what we expect will continue to converge. • Everything will become even more collaborative. • Multi-dimensonal storytelling: Multi-narrative ability means content flows, is edited and updated. • We will create monetization models around community and events rather than content. • Increasingly we are all media producers as the ‘hardware barrier’ continues to lower. • Overwhelm is the new normal; e"ective curation become more and more necessary. • ‘Old’ media isn’t dead: it’s on demand. •
  • 46. Bonus Question: So what’s the ‘media professional’ of the future? A JWT COMPANY COPYRIGHT 2013
  • 47. A JWT COMPANY COPYRIGHT 2013 Appendix
  • 48.