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Fronteer Strategy
Co-creation & Open Business Models
- 2nd Vlerick Innovation Day


Brussels, October 11, 2011

       FRONTEER
       STRATEGY
       I N N OVAT I O N.
       C O - C R E AT I O N.
       B R A N D D E V E L O P M E N T.
User Generated Content
                                          Open Innovation
                          Co-Creation
 Expert Board                             Communities
                               Crowdsourcing
                                                     2.0
                       Social Media
                                          Collaboration
  FRONTEER
  STRATEGY
  INNOVATION.
  CO-CREATION.
  BRAND DEVELOPMENT.                  2
How does it
 relate to?                         Social media



                       Co-Creation
Expert
panels                                     Brainstorm
                                            sessions
                         Research


          Hiring an                   Team sessions
  FRONTEER
  STRATEGY agency
  INNOVATION.
  CO-CREATION.
  BRAND DEVELOPMENT.           3
Question to you:

                     “What is Co-creation?”




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.              4
ABOUT
                       US

FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   6
We help brands
                        to grow


FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.         7
8
Our services
   VALIDATION                               STRATEGY



                               IMPACT
BUSINESS
                                              INNOVATION
MODELING



                     BRAND
                                        CO-CREATION
                     DEVELOPMENT
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.                 9
CO-CREATION


FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
Unpredictability




                   11   Source: Banny Bannerjee, Stanford University
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   12
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   13
“You cannot
                              solve a problem
                               with the same
                                 thinking that
                                   created it.”




FRONTEER
STRATEGY
       Albert Einstein
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.       14
“No matter who
you are, most of
the smartest
people work for
someone else.”




FRONTEER
STRATEGY
    Bill Joy, Founder Sun Microsystems
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.                15
“Co-creation unlocks the
                       collective creativity of
                      people to create deeply
                        relevant solutions.”




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.               16
“Co-creation is the chance
                           for others to complete
                       the work that you started,
                     going well beyond what you
                         envisioned or intended.”




                                   Henry Chesbrough,
FRONTEER                           author of Open Services
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.        17
                                   Innovation (2011)
“Co-creation is developing new
            products, concepts or services
          together with customers, partners
            and other expert stakeholders.”

                              FRONTEER
                              STRATEGY
                              INNOVATION.
                              CO-CREATION.
                              BRAND DEVELOPMENT.




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.       18
Why Co-Creation?
        1. Real involvement of the outside world

   2. Fresh new perspectives, ideas & energy

3. Innovative, compelling & round concepts

                       4. Point of No Return
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.              19
4 TYPES OF
                     CO-CREATION

FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
4 Types of Co-creation


        Anyone              Crowd of                     Community of
        can join             People                      Kindred Spirits

Open-               Crowd of people
 ness


        Selection            Club of                      Coalition of
         process             Experts                        Parties



                            Initiator                        Initiator +
                                                            Contributors
                                             Ownership
                                        21
4 Types: Crowd of People


        Anyone       Crowd of
        can join      People

Open-
 ness
                    For any given challenge, there
                    might be a person ‘out there’ with a
        Selection   brilliant idea
         process
                    ➡ Community, PR, Crowdsourcing

                     Initiator                      Initiator +
                                                   Contributors
                                       Ownership
                                 222
99Designs




                     What does the co-creator
                          get out of it?




FRONTEER
                                        200-500 USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
FRONTEER
                     2500 USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
FRONTEER
                     1% of revenues
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
25.000 € and
FRONTEER
STRATEGY
INNOVATION.
                          1% of revenues
CO-CREATION.
BRAND DEVELOPMENT.   26
FRONTEER
                     40% of revenues
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
A GRI (Glucose Responsive Insulin) for
                      Better Treatment of Type 1 Diabetes




FRONTEER
                              100.000 USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   28
FRONTEER
                          1M USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   29
FRONTEER
                          100M USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   30
- 250 USD
4 Types: Community of Kindred
 Spirits


        Anyone                                     Community of
        can join                                   Kindred Spirits

Open-
 ness
                    Groups with similar interests &
                    goals developing something for the
        Selection   greater good
         process
                    ➡ Social, Open Innovation

                     Initiator                 Initiator + Contributors

                                       Ownership
                                 322
Glory
33
FRONTEER
                     Your own products made
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   34
A new interior
35
A better world
36
FRONTEER
                          A better classroom
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   37
A unique chance
38
4 Types: Coalition of Parties

                    In certain complex situations you
        Anyone
        can join
                    need to team up to share ideas and
                    investments
Open-               ➡ R&D, Relations
 ness


        Selection                                  Coalition of
         process                                     Parties



                     Initiator                 Initiator + Contributors

                                       Ownership
                                 392
New opportunities
40
New value
41
4 Types: Club of Experts

                    Specific, time-pressured challenges
        Anyone
        can join
                    that demand expertise &
                    breakthrough ideas
Open-               ➡ Visionary, Team
 ness


        Selection     Club of
         process      Experts



                     Initiator                      Initiator +
                                                   Contributors
                                       Ownership
                                 422
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   43
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   44
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   45
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   46
WHY?




                          Fun, Fullfillment,
FRONTEER
STRATEGY
INNOVATION.
                           Fame, Fortune
CO-CREATION.
BRAND DEVELOPMENT.   47
CAMPER
                                              Innovation camp

Co-creation services                          10-15 people
                                              5 days-off



                CAMPSITE
                Crowdsourcing
                500+ people
                1 challenge, 9 wks


        Crowd of people


                ROOFTOP              CLUBHOUSE
                Expert co-creation   Strategic alliances
                5 + 10 people        2+ parties
                1 challenge, 1 day   1 challenge, x wks
KICKSTARTER
                         .COM

FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
What can we
                     get funded?




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.       50
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   51
Some recent numbers:
                     80 Projects launched daily
                      1M USD pledged weekly
                            14K projects
                           400K pledgers
                        +/- 40% gets funded
                     10% of projects are gadgets
                     5% goes to Kickstarter.com
FRONTEER
STRATEGY                                      Source: Wired.com
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.               52
How does it work?




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.          53
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   54
Upload           Video, blog,   Pledge
    project          social media   levels




                       % Funded
Production..                        Backers
FRONTEER
                       Days left
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.        55
What is really              What could be
             good?                     improved?

        1. Easy & Open               1. More structure

                     2. Trust         2. Co-creation

              3. Promotion             3. Hick-ups


FRONTEER
STRATEGY                                        Source: Yobble
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.              56
A iPod Nano watch got...




   FRONTEER
   STRATEGY
   INNOVATION.
   CO-CREATION.
   BRAND DEVELOPMENT.      57
As a result:

                     6 People hired to answer...
                          40.000 e-mails

                     Prooduction time shortened
                             to 30 days

                      Very close connection to
                             customers
FRONTEER
STRATEGY                                       Source: Wired.com
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.               58
“People’s use of the service
                      is never what the creators
                              intended.”

                         - Investor in Kickstarter



FRONTEER
STRATEGY                                       Source: Wired.com
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.                59
THE FUTURE?


FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
How will we fix a
                     broken stroller?




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.          61
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.   62
Thanks

FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
Whitepapers:
                     fronteerstrategy.com




FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
FRONTEER                           info@fronteerstrategy.com
STRATEGY
I N N OVAT I O N.
C O - C R E AT I O N.
B R A N D D E V E L O P M E N T.

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